Two Skype Accounts; Can They be Merged?

Question

I have two skype accounts, one I set up and could not use, but it has credit. The other is current, and I would like to merge them, or transfer the balance from one to the other, so i can use the pending credit. Does anyone know how to do this? Is there real tech support for skype, or just user community? Also, I Just got a recharge, (when credit falls below a certian amout, skpe can automomatically recharge your balance, and charge you) but I'm SURE I didn't sign up for this. I've de selected this option after being charged $10, but I'm wondering if anyone else has had this experience. 

Answer 1

Hi, Valirosi, and welcome to the Community,
I arranged to transfer your post to the Skype Account: Rates & Subscriptions message board as it did not quite fit where you had added it.
Skype does not permit any credit, features, or subscriptions to be transferred from one account to another.  Likewise, Skype accounts can not be "merged" to create one new account, and neither can one Skype account be merged or folded into another.
You would need to request a refund of credit you do not need from the account where you no longer need it, and purchase new credit for the account where you will use it.
For subscriptions and call features, you would need to cancel the subscriptions on the account you will not be using, and purchase new subscriptions for the account where you would use the subscription or feature.
Credit tops up automatically by default; if you do not wish to use this facility, you will need to disable it within your account details.  Check your account settings just one more time ...
https://support.skype.com/en/faq/FA570/what-is-skype-credit-and-how-can-i-buy-it
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
I add this information in an effort to help walk you through the process:
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!