Two-step verification code from apple

Hi, I've been trying to setup again the "two step verification security code" from Apple and they request that I add a telephone number for verification, to which they send a SMS with the 4 digit code when I try to access/change my contact details from apple/icloud to verify it's me and not somebody else. I've run into problems with my two meteor numbers. The text is never received from apple even though the network is listed as one that is able to receive texts from Apple. https://support.apple.com/en-ie/HT202656 I have no problem setting up the two step verification procedure if I add another mobile number I have from the Three network. The verification codes are received. But, I don't want to have to use that number as I hardly have it with me. Is this a known issue with meteor? It used to work when I was with emobile? I used to get the texts. But, then they stopped coming. It is also affecting my Apple Pay. I have UK cards which I have added to my phone, but Apple has to verify my nymber through text. They send the text, but I never receive it. (it is not an imessage, by the way. iMessage works perfectly). They have to be proper mobile messages (SMS) for the verification process, but I only run into issues with the meteor network. Is there a filter setup somewhere that stops Apple from delivering their messages to Meteor customers? It happens in my two numbers. Thank you so much for your help.Dani

I had this yesterday as well. I discovered that it was because I had changed the app restrictions on my iPad to 12+ from Allow All Apps. I don't know if this helps in your case, but it seems that access to the device app that controls the AppleID is required on verified devices.
The email is unhelpful - it would be better if it said a bit more about why devices may cease to be trusted.
J

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I didn't setup a two step verification for my apple Id , and then when i login into my account on the browser it prompt to enter my verification code !!! HOW COME

i didn't setup a two step verification for my apple Id , and then when i login into my account on the browser it prompt to enter my verification code !!! HOW COME
please help because all my data are stored in the cloud

- See if it is listed here for downloading. If it is then redownload it..
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- If not there then contact iTunes.
Contact iTunes

I do not see the verification code from apple

i do not see the verification code from apple when i go to my email.

Check Junk and Spam mail folder.

Two step verification code entry keeps looping in Safari

I've recently upgraded to a 5S, however when I try to purchase from the app store, it askes me to verify the device, as I have two step verification set up.
However, it doesn't work.
I get the verification code sent to my iPad, but when I type it into Safari on either the phone or my iMac, it keeps looping.
The text is
"We have sent a temporary verification code to [device name]. Enter the code to continue. Didn't receive a code?"
When I enter the code, it flickers, then displays the same message.
Help? I can't set up my 5S, I can't disable two-step through my iMac.
Suggestions to overcome? (I do not have my Recovery Key either)

Hi Nate...
Might be Safari cookies, cache, or extensions.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
No open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, try troubleshooting extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Locked out of Apple ID AND lost Recovery Key for two-step verification

Hey guys,
Firstly, as the title implies, this is a double-whammy of a problem, and obviously, it is very much my fault. The reason I'm bothering to post this, however, is to find out if anyone else has had this issue and where they are at with it.
The story:
I set up two-step verification on my Apple ID about a year ago as I thought it was a good idea. I wrote the Recovery Key down as it told you to, and put it in a folder full of other important documents. In a epic mental lapse, however, I now remember later throwing out that folder, forgetting about my Recovery Key. Ya, that is my fault, I'm and idiot. Anyways...
Fast forward to a few days ago, and I all of a sudden received messages on all my devices saying that my Apple ID had been disabled for security reasons, and that I had to reset the account in order to regain access to it. Scary, but no problem, right? Well, after entering my Apple ID into iForgot.com, the first thing it asked me for was my Recovery Key. This is around the time I was banging my head against the wall in realization that I had thrown it away, but I was relieved to see the "Lost your Recovery Key?" option at the bottom of the screen. I was even more relieved to discover that I had what I needed to reset it: my current password and a trusted Apple device. The catch was that to reset it, I needed to log into my Apple ID to initiate it, which of course I couldn't do because it had been disabled, and the only way for me to disable it is, again, to enter in my Recovery Key. This effectively put me in and endless loop, without any apparent way of gaining accesses to my account. I did contact Apple about it, and I was ultimately told that the lock on my account was so tight, that not even Apple could gain access to it.
I understand that this level of security is probably the whole reason for the two-step verification in the first place, and I again concede that it was extremely foolish of me for forgetting about and discarding my Recovery Key, but a few things still don't make sense...
1. Why would they put a "Lost your Recovery Key?" link on the password recovery page when a password is needed to reset the Recovery Key itself?
2. As far as I can remember, Apple, in their briefing of how two-step verification works, did not bring up this scenario, which is probably relatively common. They DO mention that they can't help when you don't have access to two of the three necessary things for recovery, but they never brought up the apparent exception of if the account is disabled, in which case having two of the three things needed is not enough. I don't understand how they couldn't have mentioned this scenario.
3. Given the above thought, how could Apple not have some sort of special contingency for this type of situation? I profess my ignorance of how these types of systems are set up, but I would feel that there should be a special method for recovery in place if the account has been locked, and the owner is able to verify that they have the password and trusted devices.
I didn't mean to make it sound like a rant. I ADORE Apple, but this system seems like it's less than perfect.
Has anyone else ran into this issue? If so, is your situation similar to mine?
Thanks for any response!

Hey everyone.
It's been awhile, but I wanted to share with anyone who is interested some general knowledge about this issue that I have learned while communicating with Apple support. Unsurprisingly, the issue is still unresolved, and I am under the impression that it will remain that way, but I'm still trying to get in touch with one of the senior representatives I spoke with a while ago who seemed to think that there might be a solution, so I suppose there is still a chance that things could turn out for the better.
Here's the rundown:
Anytime you are unable to sign in to or access your account because of "security reasons", your account is under what is called a "DS Lockout".
A DS Lockout on an Apple ID can be triggered for a few reasons, such as when too many failed logins to the Apple ID (using an incorrect password) are attempted, or when a purchase is made that Apple believes to be fraudulent.
Under normal circumstances, a DS Lockout only lasts for 8 hours, after which the lock is lifted and access to the account by inputting the correct password is re-enabled.
This is where the catch for anybody who set up two-step verification is.
According to one of Apple's security representatives, IF you have two-step verification enabled upon being inflicted with a DS Lockout, the 8-hour lockout period is extended indefinitely as an additional security measure (a feature, I suppose). Therefore, the only way to regain access to the account is by resetting the password, as waiting for the lockout to expire is no longer an option. And of course, resetting your password, as stated by Apple, is one of the situations in which you need your Recovery Key. EVEN IF YOU KNOW WHAT THE ACCOUNT'S CURRENT PASSWORD IS, the lockout prevents you from being able to input it as a means of authentication. You MUST reset your password in order to regain access, and you MUST input your recovery key in order to reset your password.
So, that seems to be the gist of it. It does make sense, but here's my problem:
Upon setting up two-step verification, Apple does warn you of many things, but they do not make any mention of this specific scenario. Indeed, it is very much my fault for loosing my verification key, but the thing is, I’m human, I make mistakes, and I know that I will continue to do so. One of the reasons I chose to take the risk of setting up two-step verification is because Apple explicitly stated that as long as I had access to two of the three required "keys" -- my Recovery Key, my password, and at least one of my trusted Apple devices -- I would always be able to gain access to my account. In other words, as long as I didn’t screw up so bad as to loose access to two of my keys, I’d be okay. Obviously, there is a huge exception to this case that, again, is not mentioned anywhere, hence all the confusion. Had I know that it was possible that it could come down to me needing a single, specific key to regain access to my account, I probably would have opted out of two-step verification, recognizing that as a busy college student who's constantly reorganizing and dealing with tons of forms, worksheets, and other various documents, it's not as easy to hold on to a slip of paper as it might be for others. I'm hoping that at some point, Apple adds a big, red warning to the setup process which reads something like:
"In the event that your Apple ID is locked due to a detected security risk, your Recovery key will be necessary to regaining access to your account; knowing your password and/or having access to any of your trusted devices will no longer be enough."
I really do appreciate how seriously Apple takes its security, but I think that there is still room for improvement. This should start with more clearly and fully stating the conditions of its security measures, as well as having its customer support be more educated on these conditions (they themselves stated that they had never been trained on issues revolving around two-step verification). Protecting someone's private information is important, but so too is making every possible effort to ensure that customers can't easily loose access to all the content and services that they have spent much time and money building up and using.
As stated above, I'm still trying to get a hold of the Apple representative who initially assisted me, so if I have any additional updates, I'll be sure to reply to this thread. I hope that anyone who is going through the same issue, or is simply curious, finds this information to be useful.

HT204152 Apple ID Disabled & Lost Recovery Key (Two-Step Verification)

If you use Two-Step Verification:
If your Apple ID is disabled "for security reasons" AND you lost your Recovery Key ALL HOPE IS NOT LOST! Speaking from a recent, nearly devastating experience, I hopefully will provide some relief to others in the same boat...
After speaking to several customer service representatives who basically told me that without the recovery key, there was no way to access my account and everything would be lost forever, I finally spoke with a senior customer service representative that actually understood my issue (most thought I just forgot my password).
As it turns out, my account was locked due to too many incorrect PW attempts (not exactly sure how that happened). I was prompted to go to appleid.apple.com and when trying to log in, prompted to enter my Recovery Key. I couldn't get further than that. What I didn't realize and the other reps didn't tell me was after 8 hours, the account is unlocked. I was then able to log in at applied.apple.com and verify my account using a trusted device. I was then able to create a new recovery key (and print it out and put copies everywhere so this wouldn't happen again!).
Lessons Learned: 1. Don't lose the Recovery Key again! 2. When talking to Apple Customer Service, ask to speak with a senior customer service representative. 3. Wait 8 hours without trying to log in and your Apple ID is unlocked again.

we all have had unsatisfactory results with entry level CS techs. Your advice to be assertive about speaking with a Senior Tech is sound and where I have ALWAYS found satsifaction. Methinks the proprietary Customer Service Knowledge Base may be running the same software as our forums - Terrible searching is a rule here. - the other two suggestions are very good as well - ÇÇÇ

Two Step Verification not working in Safari 8.0

I'm using a 13-inch Macbook Pro Retina Late 2013 2.6 GHz i5 16GB RAM. Yosemite 10.10 - Safari 8.0
I tried to turn on Two-Step Verification for my Apple ID using the new Safari with Yosemite, and everything worked fine until I was required to enter my Recovery ID that had been printed out (Step 3 of 4). Every time I clicked 'Confirm', it would download a 'confirm' file to my Downloads Folder. My only option was to use the 'Go Back' button to cancel.
However, if I used the Chrome browser, the Verification process worked without issue.
Nate

Hi Nate...
Might be Safari cookies, cache, or extensions.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
No open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, try troubleshooting extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

Ios8 upgrade with two step verification

I have and iPhone 5 and two step verification in place. When I first upgraded to iOS 8 the upgrade process asked for my verification number. I first chose iPhone, but I did not get a code. I then went back and selected SMS to the phone number that I was upgrading. Then the upgrade went though without me entering anything. I'm assuming that iOS 8 just read my SMS message and went through with the upgrade. I'm about to do the same with my daughter's (she has her own Apple ID and two step verification) iPhone 4s and I assume that it will work the same way?
I could not find any detailed information on Apple's web site pertaining to this.

Hi Les,
If you've been asked to wait, I would try going back through the process to start two-step verification as described here:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Set up two-step verification at My Apple ID (appleid.apple.com):
Select "Manage your Apple ID" and sign in.
Select "Password and Security."
Under Two-Step Verification, select Get Started and follow the onscreen instructions.
That article also explains why you had to wait, in case you were at all curious:
Why was I asked to wait before setting up two-step verification?
As a basic security measure, Apple does not allow two-step verification setup to proceed if any significant changes have recently been made to your account information. Significant changes can include a password reset or new security questions. This waiting period helps Apple ensure that you are the only person accessing or modifying your account. While you are in this waiting period, you can continue using your account as usual with all Apple services and stores.
Apple will send an email to all the addresses you have on file notifying you of the waiting period and encouraging you to contact Apple Support if you think that someone else has unauthorized access to your account. You will be able to return to set up two-step verification after the date listed on your Apple ID account page and in the email that you receive.
Note: When your waiting period is over, you will have 30 days to complete two-step verification setup. If you attempt to complete setup after 30 days have passed or if you have made significant changes to your account during that time, another waiting period may be triggered.
Take care, Les!
- Ari

Two step verification picky wrt cell provider

Using a pay as you go cell phone on Rogers in Canada and can not set up two-step verification for my Apple ID. The SMS text message never shows up. I have no problem receiving other text messages from Yahoo or Microsoft. The majority of 2 factor authentication that I do is via Google Authenticator. I am not going to hold my breath on that ever being implemented on Apple IDs.

You don't have to use it: it's optional though worth doing as a security measure. From what you say you were unable to complete the process so it shouldn't have been set up; if you want to use it you will need to start the process again.

Can't set up two step verification - no trusted devices

Hi,
I can't seem to set up two step verification on my apple ID.
I can log in to manage my account and start the process, but when I get to what should be the list of trusted devices (step 1), the list is empty and I'm prompted to enter in a number than can receive SMS. I do this using my iphone number, and I recevie a 4 digit verification code via SMS/iMessage, but I can't enter this in to the setup process on the manage my ID site as there is nowhere to enter the code in to in order to have my iphone number tagged as a trusted device. So, I can't get past step 1.
I have been able - in the past - to allow a new device to use icloud keychain using another device to verify it.
All IOS devices are 7.1.1, and the mac is 10.9.3.
For info, I have an iphone, imac, and two ipads all set up using the same apple id, all are signed in to iCloud with the same id for keychain syncing, and all have find my iphone enabled. I can log in to icloud or use the find my phone app and see all my devices in the device list, and locate them. I've tried turning find my iphone off and on - no change, devices still don't appear in the two step verification setup process.
I've rung apple support and no luck - they suggested waiting 24 hours and trying again - but still no worky.
Am I doing something wrong, or is there a problem that someone else has been bale to solve? I'd really like two step verification enabled but am stumped.
Help!
Cheers.
Andrew

I had the same problem.
I don't know whether or not it was a coincidence, but I did the following:
Use a computer to Logon to www.icloud.com.
Go into Account Settings.
Click on Advanced.
Then click on logout of all browsers.
I was then able to log into My AppleID and start the two step authentication setup. When I added a new phone, it sent an SMS and it then prompted me for the 4 digit code.
Again, not sure whether this is a coincidence, but I never received the prompt to enter the 4 digit code until I accessed the iCloud website and followed the above steps.

Two step verification in Canada SMS does not work with Telus

Just saw the announcement that Two step verification for your Apple account is now available to Canada.
http://www.macnn.com/articles/13/05/10/option.will.appear.automatically.in.accou nt.details/
Tried to sign up, unfortunately after many attempts and testing with a few different phones it appears that Apples SMS server is not connected with Telus mobility as the messages never come through to any of my phones on the Telus network.
So maybe the announcement is a little premature.

False start.
The option to sign up for two step verification has now been removed again.
I guess they have to get the SMS feature working first.
Here is a request. Apple can you implement the industry standard time based authentication protocol:
http://en.wikipedia.org/wiki/Time-based_One-time_Password_Algorithm
http://tools.ietf.org/html/rfc6238
Same one is being used by:
Google
Dropbox
Lastpass
Microsoft
Amazon AWS
Then you can use one of the many apps available for smartphones and support users who want something secure but that does not require SMS or an apple hardware device to login to their apple id.

Two-step verification is not available in "Passwords and Security" as it should be

In order to activate two-step verification for my apple account I was told to log in at appleid.apple.com, go to "Passwords and Security" and locate "Two step verification".
It is not there. I answer the security questions, I can change my password, set a rescue email, change my security questions, but no "two-step verification".
I live in Romania, does that have anything to do with it? Are my people not worthy of extra security yet?

2-step verification is not available in Romania as yet. There isn't any information about roll-out to countries in which it's not yet available.

Trusted devices for two step verification?

How do I at my iMac, Macbook air and my work Dell PC to my trusted devices for the two step verification of my Apple-ID?

You cannot. The trusted devices are in 2 categories: 1) those that can receive SMS messages and 2) a device that has Find My iPhone, Find My iPad, or Find My iPod Touch enabled (note that Find My Mac is not included in that list).

Use two-step verification with AppleTV?

I have an AppleTV 3rd Generation (rev 2, A1469 running 6.1.1). Since adding two-step verification to my Apple ID, I have been unable to sign into iTunes Store to access my purchased movies and television shows--or even to update the AppleTV software. How do I use the two-step verification with AppleTV?

!

HT202656 verification code not sent to my iPhone (Sprint) for two-step verification for apple id

I have tried to set up two-step verification several times using iCloud, first my iMac and then, when that didn't work, on my iPhone, all to no avail. I followed the instructions up to and including the step where the message says I will receive an SMS on my iPhone with a verification code. I never received the message with the verification code.
I am using Sprint as my internet provider and working with an iMac with Mavericks 10.9.5 as the operating system and iPhone 6 with IOS 8.2

Hey dagored,
Thanks for the question. I would recommend completing the two-step verification process and then changing the SMS number associated once you upgrade:
Apple ID: About two-step verification and SMS
http://support.apple.com/kb/HT5593
Or you can opt to complete the process and then turn two-step verification off completely:
Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Thanks,
Matt M.

Two-step verification code from apple

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