Two TouchSmart PCs in different locations die on same day with same error??? ( BIOHD-2 )

Hi all,
This is really bizarre... and very frustrating.
I own an IQ506 (with TV tuner) which I have been pretty happy with. So much so, that I had my office buy one, too (IQ504). But lately, my computer has been acting up (locking up, freezing). Funny enough, the IQ504 we bought for work has also been acing the same way.
Today, the IQ504 at work died. We ran the boot-up diagnostics tool and discovered a problem with the hard drive (not detected).
I came home to a working TouchSmart, but before I went to bed, I tried waking it up from Sleep only to see the Vista donut of death. So I did a forced shutdown and reboot. I then got a "media missing, please reboot" error. So I did. Multiple times only to see the same error. I try to run the F9 diagnostics (which is sluggish to run) and find the the diagnostic tools cannot find the HDD. I reboot again and go into Setup. Sure enough, no hard drive detected.
This strikes me as being a strange coincidence. Both PCs, in different parts of the city, BOTH die with the SAME error on the SAME day?
Hard drive dead? or could the SATA controller be dead?
Please don't tell me that all the new pictures of my daughter's birthday are now gone...
Is this something HP would cover under warranty?
What can I do?
Thanks,
doon
IQ506 running Vista Home premium. One peripheral attached: HP LaserJet.
Message Edited by doon on 12-17-2008 01:32 AM
cheers,
doon
This question was solved.
View Solution.

doon wrote:
misery loves company. thanks for the post!
could you take a look and see what model hard drive it was? i had a seagate barracuda ST3500620AS.
Would be interesting to know if you had the same one.
I am thinking that there may be an overheating issue with the drive or TouchSmart which fried the drives electronics.
Please let me know if the tech figures anything out.
Thanks again for posting!
cheers,doon
Same ST350062OAS as yours.
Recieved the new HDD this morning and it is a Hitachi Deskstar P7K500. Model # HDP725050GLA360
Guess the Seagate isn't their preferred drive anymore???
Link to drive info:
http://www.hitachigst.com/tech/techlib.nsf/techdocs/30C3F554C477835B86257377006E61A0/$file/HGST_Desk...
John
Message Edited by thehatguy on 01-06-2009 08:53 AM

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You wrote with different execution plan, I think, you saw plans. It is very difficult, you get old plan.
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It think you must use SQL Access and SQl Tuning advisor for this script.
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Regards
Mahir M. Quluzade

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