Two versions of 1 Font showing in Acrobat, one is licensed

We have a set of fonts (Hallmarke) that we purchased quite a few years ago. We are able to postscript from In Design and then convert the postscript to PDF via Acrobat, but the Hallmarke fonts are coming over as not embedded.
When we look in the PDF conversion settings under Fonts and hit Edit, there are two versions of each of the Hallmarke fonts, one without a padlock and one with. But, when we look at Fonts under the Windows control panel it only lists one copy of each of the Hallmarke fonts.
How do we use the unlocked version to we can embed the fonts in our PDF for printing?

Hi All,
I have now pretty much solved all the issues by creating the SWF in Flash rather than Indesign. I would advise anyone looking to create an interative PDF with animation and interactivity to go with Flash from the start. While Flash is a little more involved to create the same effects as Indesign, the extra time taken will ensure a more controllable and better looking PDF in terms of text quality, scalability and so on. Plus you will not spend days trying to get video to work along side imported SWF etc in Indesign. One of the best controls in Flash is being able to set the stage.scaleMode for the document so the PDF still looks crisp when zooming, no white borders etc. So, create the .fla, export to .SWF, open the .SWF with Acrobat, modify the advanced settings to enable start on page load and save as a PDF. If you don't know Flash, I didn't a couple of days ago, watch a couple of tutorials on Youtube.. buttons, tweens, embedding video and you'll be ready. Don't be put off by ActionScript, there are really handy Code Snippets in CS6 that do all the heavy lifting for you.
Sorry Indesign!
Best,
Em

Similar Messages

SWF Export, no font showing in Acrobat and zoom border problem (Acrobat & Reader) - Indesign CS6

Hi Everyone,
If anyone could help me on this that would be great, I've spent hours on the forums and manuals to no avail.
I'm making an interactive PDF brochure in Indesign for one of our new products and I'm having issues (actual or perceived??!!) with the SWF export and PDF creation. I'm placing animations and video in the INDD, exporting it as an SWF (with the text option as Flash Classic Text) and then opening the SWF (not importing to a word doc or anything, just opening the SWF) with Acrobat using the advanced options to import the video resources and to enable the content when the page is opened. I then save the file as a PDF. In the PDF everything works as it should, the animations, the buttons, the video plays and so on. Great.. hmm not quite.
The trouble I am having is that all the content of the SWF when viewed in Acrobat seems to be getting rasterised/flattened - is this correct? After the SWF is opened, Acrobat indicates no fonts in the fonts tab in the document properties so when the SWF is zoomed in Acrobat, or the saved PDF in Reader, the font gets pixelated and the document is not searchable/text can not be highlighted. The images are not selectable either - it is as if the entire page has been flattened to one image. Is there a way to stop this so that the SWF opened with Acrobat retains the font and individual images like a normal PDF? Do I have to open the SWF in Flash first to set some parameters or something? Is there something I am doing wrong when exprting the SWF from Indesign? I think I have tried about every possible export combination. When I open the .HMTL (exported at the same time as the SWF from Indesign) in a browser, the same happens. All the animations work but the text appears to be rasterised/flattened/not searchable. Sorry if I'm not using the correct terminology.
I have tried importing the SWF back into another new INDD and exporting that as an interactive PDF but then the video does not work. I suppose I could try exporting all the individual animations as SWFs, importing them all and trying to get them to work with the video but I can see that will take quite some time and does not seem to be a guaranteed solution from what I have read on the forums - video playback being the issue.
Another problem is that when the SWF, or saved PDF, is zoomed in Acrobat/Reader between approx 150% and 210% a thick white border appears in the document and the content is squashed into the middle creating a slightly pixelated and narrow page. When I zoom out from the page I get a small white line on the right hand border at around 70% zoom. Please see images. Does anyone have any idea why this is happening and what I can do to fix it?
On another, sort of related topic, my timing panel went blank yesterday and was not showing any animations in documents that it had been used to order and synch animations on page load as well as new documents. The panel was blank. I updated to V8.0.1 and the panel sprang back into life - hope that helps anyone else finding the same problem.
I am not very familiar with Indesign/Acrobat/Flash so I guess all the above could be what I'm doing or I could be asking really dumb questions - apologies from a newbie.
Best,
Emily

Hi All,
I have now pretty much solved all the issues by creating the SWF in Flash rather than Indesign. I would advise anyone looking to create an interative PDF with animation and interactivity to go with Flash from the start. While Flash is a little more involved to create the same effects as Indesign, the extra time taken will ensure a more controllable and better looking PDF in terms of text quality, scalability and so on. Plus you will not spend days trying to get video to work along side imported SWF etc in Indesign. One of the best controls in Flash is being able to set the stage.scaleMode for the document so the PDF still looks crisp when zooming, no white borders etc. So, create the .fla, export to .SWF, open the .SWF with Acrobat, modify the advanced settings to enable start on page load and save as a PDF. If you don't know Flash, I didn't a couple of days ago, watch a couple of tutorials on Youtube.. buttons, tweens, embedding video and you'll be ready. Don't be put off by ActionScript, there are really handy Code Snippets in CS6 that do all the heavy lifting for you.
Sorry Indesign!
Best,
Em

Two versions of XSD with same namespace in one project

I'm working with a two very large version of the same set of XSDs. For some uses I need to use the old version for other the new ones. They use the exact same namespace. So when I include them in the same project there is overlap and conflicts. The schemas are very large and separated into 66 different xsd files. Also they are maintained by another group. Manually altering the xsds is not really an option.
The way I've been getting around this problem up until now was to have one process that can receive message for the old version and one for the new. This is a lot of overhead.
So I was wondering whether there is a way to deal this without altering the xsds?
Thanks

Hi,
have you thought about putting a version string into the namespace?
Or you can write scripts, which put new XSDs in all processes and deploy them....
I think you will not get such a feature for free. Perhaps, you will get some other approaches here, so you can choose the right solution for your problem....
"There is no free lunch..."

Running two versions of OPA/OPM suite concurrently on one PC

Hi all,
On my current project, I have a couple of rulebases in version 10.1 which have been deployed. However, a new business release/ stage in my project has started which means we are going to work in OPA 10.3 from this point on. The 'old' rulebases (10.1) will be integrated into the new environment eventually and will be maintained in 10.1 for the time being. So here's my question: would it be possible for me to run OPM 10.1 AND 10.3 next to eachother on my PC (without a virtual machine or something), so that I can view the old projects in 10.1 style and the new ones in 10.3? I don't want to simply upgrade, because the old rulebases need to be maintained in version 10.1 as well.
Thanks & regards, Els

Different versions of 10.x cannot be run side-by-side on the same machine. Need to use virtual machines if you want to use different releases of 10.x.
See the note at the end of the 'new release' announcements for recent releases:
10.3.0: New Release: Oracle Policy Automation 10.3.0
10.3.1: New Release: Oracle Policy Automation 10.3.1
"Please note that Oracle Policy Modeling v10.3.0 cannot be installed side-by-side with previous releases of Oracle Policy Modeling v10.x"

Can I run two versions of the Mac operating system on one computer?

Can I designate one hard drive to run OS 10.6.8 and another to run Mountain LIon and switch between the two?
I use software that would not run on Mountain Lion and would break the bank to both upgrade and buy a new Mac.

The EFI/firmware generally prevents you from running older OSX than what was shipped with the system.
My system can do what you propose because it came with SL, and can also run ML.
A new system that was designed to run Lion or ML will need to play very special and marginal tricks to run SL.
Some systems un der the Apple refurbished list are olde enough to run SL but new enough to run ML, and come with 1-year Apple warranties.

Hello. I have two version of Office for Mac. 2008 and 2001. I want to delete the 2008 version. If I use the removal tool within the Offie 2008 folder, is there any danger of the 2001 version being removed too. Thanks Dave UK

Hello. I have two version of Office for Mac. 2008 and 2001. I want to delete the 2008 version. If I use the removal tool within the Offie 2008 folder, is there any danger of the 2001 version being removed too. Thanks Dave UK

Do you mean Office 2008 and 2011 or do you really want Office 2001? I think you mean 2011 since Office 2001 wouldn't make much sense.
The Office uninstaller should be able to identify there are two versions and allow you to delete either one or both.

Using two version of Crystal Report Application Server simultaneously

We are currently using Crystal Report Server XI Release 1 in a production environment, and we would like to test Crystal Report Server XI Release 2 in a test environment, on the same network.
Is there a way to be using those two versions simultaneously on the same network, using the same license key, for test purposes ?
If our tests are conclusive, we will upgrade our production environment to Release 2.
Thank you
Anthony Arnaud

As long as they are not on the same computer this is a rather comon configuration as best practices dictate that customers should maintain multiple environments (DEV/UAT/PROD) for example.
If you are trying to install both on the same server it's not supported with those 2 versions and is known to cause issues where neither will work (different story if using unix and different port numbers).
Regards,
Tim

Why are there two versions of Adobe Acrobat XI Pro in my Programs

I understand the annoyance and confusing issues with CC and CC 2014 programs. I also have read in the community of Acrobat installing twice purposely?
My question is all my CC (or CC 2013) programs installed around early Feb. The newer CC 2014 programs updated (or installed) around late June of 2014. I have two versions of Adobe Acrobat XI Pro listed in my programs, are they two different versions? The one installed in Feb shows ver 11.0, the one showing installed mid August is showing as ver 11.0.08.
Can I uninstall ver 11.0? or are these both purposely installed by Adobe. If purposely, why is Adobe making their installs and updates so confusing and VERY annoying??
Thanks for any suggestions!

There isn't. One is Acrobat, the application installation. The other is Acrobat's Creative Cloud licensing installation. Do NOT try to remove one.
This is kind of documented in the Creative Cloud's Acrobat deployment documentation: Creative Cloud Help | Deploying Adobe Acrobat
Uninstalling Acrobat on Windows
Once you have deployed Acrobat using the package in the Exceptions folder, you can uninstall it using the usual process for uninstalling msi packages. There are two MSI packages that are necessary to uninstall in a standalone package. One for the main MSI package that the Creative Cloud Packager creates which is for licensing and the second MSI package which is the Acrobat Pro MSI package which is in the Exceptions folder.
Here is the command line syntax for uninstalling Acrobat:
Syntax Example:
msiexec.exe /x <path to Acrobat msi file> /qn
Here is the command line syntax for uninstalling the Creative Cloud Packager licensing package:
Syntax Example:
msiexec.exe /uninstall <path to the CCP msi file> /quiet

In Plugins I have two versions of Adobe Acrobat - how do I get rid of the old one?

In Plugins (and Applications) it shows two version of Adobe Acrobat: 10.1.13.16 and 11.0.10.32 How do I get rid of the old one?

Thanks! Especially for the last sentence :). Now that I found the path, I see the Adobe Acrobat 10.1.13.16 is the full version and Adobe Acrobat 11.0.10.32 is the reader. Should I delete the Reader?

I've checked my current plugins and it still shows Adobe Acrobat Version 7 for Netscape (7.0.9.50) I tried to do the update but I got an error - "Please tell Microsoft about this problem" "Send Error Report/ Don't Send".

I've checked my current plugins and it still shows Adobe Acrobat Version 7 for Netscape (7.0.9.50)
I tried to do the update but I get the same error each time - "Please tell Microsoft about this problem" "Send Error Report/ Don't Send".
Also, do I need to Disable or Uninstall the Extension: "SEO For Firefox 3.3.4 as this was highlighted?
== This happened ==
Every time Firefox opened
== When I try to do the update

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

When I OCR two versions of the same document and then compare th documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago

When I OCR two versions of the same document and then compare the documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago, and the response I received had to do with the quality of the OCR and the scans of the documents. However, if I use Acrobat Pro XI to save the same documents in Word and then run a comparison in Word all of the changes are marked. When a PDF is saved as a Word document in Acrobat Pro XI, is a different OCR module being used than the one used in Acrobat Pro XI for text recognition?

OCR is only for recoginition of the image / picture of text provided by an scanner.
Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image or picture of text - it is the digital text. So, no OCR involved.
When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
Once OCR is performed it is the OCR output that is exported.
OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents".
Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
being processed with Acrobat Pro's Compare can certainly be done.
But - well you've described what can be observed.
Be well...

CC shows two versions of Photoshop: Photoshop CC and Photoshop CC (2014)

My CC subscription shows two versions of Photoshop. I tried to open both versions. Photoshop CC opened, Photoshop CC (2014) would not. I deleted it. Now CC shows one update available: Photoshop CC (2014). Anyone know what CC is doing?

John,
Thank you. Your guidance was spot on.
The following comment is for Adobe:
We have all seen the transition over time of the way software updates happen. I remember virus programs doing things like:
     It has been two weeks since I checked for updated virus signatures. Shall I check now? Yes
     There is a new virus signature available. Shall I download it? Yes
     I have downloaded the new virus signature. Shall I install it? Yes
     I have installed the new virus signature, but must restart the virus program to use it. Shall I do that? Yes
     I have rebooted the virus program and all is fine. OK.
I was really enjoying how Adobe would update the versions of their products in the Creative Cloud, and waiting for the day I'd have to trigger the activity. What I'd like is for Adobe to just do it. The way Apple has sort of standardized app updating is that you can adjust a setting and it will install updates automatically. Many vendors have a "What's new" screen that opens the first time after upgrading so you can see what's new. In the case when your concurrence is needed before installation, the upgrade is downloaded in the background and some descriptive information is provided so you can decide if you want to do it (this is typically for IOS major upgrades).
Adobe didn't handle the Photoshop CC to Photoshop CC (2014) well. I was very happy to lose the designator of which version I have. The version I want is: Latest. The two versions appeared (Photoshop CC and Photoshop CC (2014)) without explanation. John's instructions (above) indicated that you need to uninstall Photoshop CC, shut down and then restart the Creative Cloud App, then download and install the new version. Why did I have to go through a forum entry when Adobe could have simply put a line under Photoshop CC (2014) that said "Important: read this" and then provided an explanation of what's going on and how to do it. (BTW, that is a mediocre solution. The right solution would be to tell you what's up and then give you the option to click on a button which would have triggered all the steps to replace one version with the other.)
So, bottom line, I have never been an Adobe fan. I moved to Lightroom because of the Photography special offer and I am hooked. Updating Lightroom to support iPads and iPhones was just super. My expectations soared. This update didn't meet them.
But, have a nice day anyway!

After updating from "about firefox",there're always two version showing up in my control panel's program list.

I think everytime firefox update itself, it doesn't clean the old version's register key so there're both two version showing up in the control panel's program list.
When you uninstall the old version, the new one disappears too.

Firefox can find plugins in several locations, but Firefox 21 changed the location of the "shared" plugin folder so older installers like the Microsoft Windows Media Plugin no longer drop the DLL file in the correct location.
There apparently are two ways to address this:
(1) Change a Firefox preference so that Firefox checks the old location. Here's how:
(i) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(ii) In the filter box, type or paste '''plugins''' and pause while the list is filtered
(iii) Double-click '''plugins.load_appdir_plugins''' to switch its value from false to true.
This will take effect after you restart Firefox.
(2) Copy the plugins folder to the new location. Here's how on Win 7 64-bit:
Open a Windows Explorer window to:
C:\Program Files (x86)\Mozilla Firefox
Right-click and copy the '''Plugins''' folder
Double-click the '''browser''' folder to open it
Right-click and paste
Right-click the new copy of '''Plugins''' and rename it to '''plugins'''
After restarting Firefox, the plugins in that folder should now be available.
''Edit: I suggest just doing #1.''

ITunes Connect shows TWO versions

So I wanted to update my app's picture that shows in iTunes. I went into iTunes connect and updated the picture and all of the sudden on the "Manage Your Applications" screen I am seeing TWO seperate applications for the application I updated the picture for.
It now shows a version 1.4 ( old version ) and a version 1.5 ( current version ) instead of just showing version 1.5. Did I do something wrong? Is this going to mess me up at all? Each version shows the ability to "Edit Information", "Remove From Sale" or "Update Application".
How can I get back to just version 1.5?
Thanks

So I wanted to update my app's picture that shows in iTunes. I went into iTunes connect and updated the picture and all of the sudden on the "Manage Your Applications" screen I am seeing TWO seperate applications for the application I updated the picture for.
It now shows a version 1.4 ( old version ) and a version 1.5 ( current version ) instead of just showing version 1.5. Did I do something wrong? Is this going to mess me up at all? Each version shows the ability to "Edit Information", "Remove From Sale" or "Update Application".
How can I get back to just version 1.5?
Thanks

Fonts showing up in Font Book, but not in other apps

This morning, while rummaging through Font Book for something new to use, I discovered that some of my (large) collection of fonts did not show up in various programs... meaning I never think of using them unless I'm actually rummaging through Font Book.
I got onto the Apple support forums and looked at why this might be. I discovered that some of my fonts, for various reasons, were only in the "User" folder, while some that were listed in "All Fonts" were NOT showing up in the User folder. Cleaning this up seemed like a good place to start. I quit Font Book and all other programs, went to /Library/Fonts and ~/Library/Fonts, and moved all the fonts in the User folder into the All folder, as suggested on some answers here. (In addition I changed my Font Book prefs so that new additions in the future will not go to the User folder, but to the main folder and be usable to all.)
Then, also following answers here,
—I did a Safe Mode reboot
—rebooted again out of Safe Mode
—removed font cache files through Terminal
—and finally checked Font Book.
The screen shot above shows that all fonts are under "All Fonts" now, instead of some showing up only under All and some, oddly, only under User, as it was before I started the cleanup. Nice and neat. There is no User folder anymore, and I assume that is because it has no contents—User gets what All gets. Seemed like everything worked.
So I opened one of the programs I use to take notes (Microsoft Entourage), just for a quick check...
... and discovered that some fonts which *have* always been usable, are now not showing up. (On the plus side, however, some of those fonts which had been hidden to me—ones that I discovered in my morning rummage—are showing up, so half of what I was aiming for is working.)
I read a few more support forum posts, and saw that some folks have success when they remove the fontbook .plist. So I did this as well, and checked everything again.
Font Book itself is still nice and neat, and appears to be complete, but Entourage and TextEdit, which I chose to be representatives of how this font cleanup is working in real programs, still do not show all my fonts. And stranger still, though most of their problems are the same, each of the programs also has different fonts which are or aren't showing up!! For instance: Aviano Slab, shown highlighted in the screenshot, isn't visible in either program, but Aviano Flare, right above it, is visible/usable in TextEdit but not visible/not usable in Entourage.
Now, to be clear, as far as I know all of my typefaces are currently showing up in Font Book, and about 95% of my fonts are visible in both Entourage and Text Edit, even though the 5% that's problematic is partially the same/ partially different in each. I hope I'm not going to have to open every single program I own to keep checking for variations—hopefully knowing that there *are* variations between programs will help someone to give me a suggestion.
If the 5% that don't work were the exact same, I was going to assume Mac voodoo. My lame workaround was going to be, to manually check my font folder against one program or the other, and copy every font that doesn't show up, back into the User folder. It would take quite a while, and there would be two copies, but at least the ones that are not visible to my programs would (hopefully?) be visible again.
But the ones that don't show up and therefore can't be used are not all the same. So this indicates worse voodoo, some sort of font management issue that I don't get, and it probably means I'd be at this check-and-copy thing forever with each and every program I use. Or, I could waste a lot of disk space, and copy all fonts to User. Ugh.
So I'm hoping that by laying out everything I *have* already tried this morning, someone will be able to spot a step I missed that will help me get Font Book to wrangle these darned typefaces better.
If Font Book *thinks* all fonts are now available to all users, how can I get my programs to agree—and get my programs also to "see" and let me use all of my fonts?
MacBook Pro, Mac OS X (10.7.5)
Font Book version 3

Okay!
So, should anyone else ever find themselves with this weird problem, here's what the rest of my day looked like—and yes, I did at last get the problems solved.
First I printed out a list of all my fonts (in the /Library/Fonts folder). Very long. Then I skimmed through the two programs standing in, hopefully, for every program, to try and see if something the problem fonts have in common would jump out at me.
One thing did: all of the "problem" fonts in TextEdit (the ones that didn't show up, in other words) were from a period when one of the type companies I use was automatically installing to a subfolder within the font folder (named with their company's name). Though TextEdit "sees" all the fonts in the Microsoft subfolder, apparently it can't handle other subfolders. So I removed all of these fonts from the company subfolder to the main /Fonts folder, and solved one problem. This problem, oddly, must have been there all along, but who uses a ton of fonts in TextEdit? So I didn't notice the problem until I was troubleshooting today, and thinking that was a nice neutral program to test things in.
But it did nothing for the problem in Entourage, which is where I began my day—even though *some* of Entourage's problem fonts were also in that subfolder, most were not, and the ones that were in that subfolder were still not made visible to Entourage by moving them out of it. So then I scrubbed the long, long list of fonts, looking for all the ones that were not visible in Entourage. Blech. That took a while.
When I got my complete list of missing fonts, I went back to Font Book and validated all of those fonts. I discovered that all but one, share one tiny problem: the "'name' table structure" error. (The final font did have a minor error in validation, but not that error.)
Now I didn't make a list early this morning, so I can't be sure that every one of these fonts was among the ones that started my attempt to clean up and make things right, but I'm assuming they are. I suppose it's possible that during the things I tried to fix the mess today, that one or two fonts actually started working on their own, but probably this list would be the same as one I could have made in the morning, back when I was young and innocent and thought I wouldn't need lists because it was all going to work with ease.
Before I got too excited, I then stopped and validated all the fonts I have. I wanted to make sure that this wasn't an error tons of fonts of mine have, in which case I had not located the problem. But in fact, only the typefaces I couldn't see in Entourage had this error. So I went back to the www to search for what to do about this error.
And in case anyone else needs to replicate my success, this is the site with the fix that worked for me on it:
http://www.iwebss.com/tech/540-fixing-fonts-with-validation-errors-on-mac
Skip down to where it says "Quick Instructions." Download the program suggested there, and do *exactly* what it says under Quick Instructions and no more (and please, make a folder with copies of any otfs or ttfs you need to do this with before you try the fix, in case it doesn't work for you as it did for me and you need to back up to the old versions).
One note: in those instructions, he doesn't mention that after "Save As," the program may hang up and give you a nasty message about access—just go to the Finder and do a Force Quit, no need to report, open the program again, and carry on. You haven't harmed the font or the program, and it does save before hanging up, so you can just go on to the next font in your list. For some miraculous reason, doing this does repair the "'name' table structure" error (and the error that the one odd font had as well!), and when I reopened Font Book, Entourage, and just for good measure, TextEdit, all of the fonts which had been plaguing me were perfectly visible and absolutely functional.
Thank you, Kurt, for your good ideas here and elsewhere on these forums. You were of great help to me today even before your answered this question. Though I was so deep in troubleshooting that I didn't get back to see your latest reply, I appreciate your taking the time to try to guess at this very odd hiccup.
Why this error bothers some programs and not others... why it's so easy to fix, with a simple program that you purposely use to make absolutely no changes... who knows. But check your subfolders first, and if that's not the problem, try validating fonts and see if the "'name' table structure" error is at the root of your problems. Perhaps this will work for others.

Two versions of 1 Font showing in Acrobat, one is licensed

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