TWO WAY Sync is grayed out. Cannot two way synchronize BB.

Outlook. BB.
When attempting to Configure Synchronization Settings for ASC II importer/exporter, the only options given are ONE WAY Synchronization either to or from the device. The one I want to pick:
TWO WAY Sync is grayed out.
How can I ungray the two way sync to be able to sync my outlook/tasks/address/tasks.
I will synchronization with a USB port, not through a wireless connection.
Thanks for any help.

Hi, When using software Desktop manager to do a backup and/or restore, I have to disable the wireless syncrhonisation in the blackberry first to enable the 2 ways sync. Usualy, you can not use wireless and usb cable sync., so as an example, let`s say you want to sync the adress book. go into your blackberry and into your adress book application and press the "application" button, go into "Options" and change Wireless synchronisation to "No"
After that you should see the 2 ways sync.
When completed, do not forget to put back the wireless synchronisation to "Yes" to enable it back.
hope that helps.
Robert Goupil
Bes Administrator

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TWO WAY Sync is grayed out. Cannot two way synchronize BB.

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