Two white lines down Iphone 5 screen

I dropped my Iphone 6 months ago and cracked the top of the screen. I didn't get it repaired as phone was working as normal until two days ago whn I noticed two white vertical lines down my screen and the phone started playing up (going onto stuff I have not pressed). Is there any reason for this or any solutions?

If it's under warranty and hasn't been physically damaged, jailbroken, illegally unlocked, etc. They will replace it with an identical phone.

Similar Messages

  • White line down screen

    I have a satellite P105-S6124. A one inch vertical white line is on screen. What causes this and can it be repaired? Its always there and never goes away. 

    Probably a defect in the screen. You can verify that by using an external monitor and seeing if it gets a white line down the screen too. If it doesn't, you've got a bad screen or possibly the video cable. Screens are expensive. Hopefully the computer is still under warranty.

  • My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help.

    My new iPhone 5 has black and white lines on the screen. It's not been damaged. I've tried turning it off but this does not solve the problem? Please help. I can't find my answer on the Internet.

    By far the most common problem hardware-wise seems to be scuffs on the aluminium. Yours is the first report of a faulty screen I've seen.
    If you use the same Apple ID on both devices it'll sync whatever you want it to - music/apps/photos/messages/etc.
    I've just switched from a Galaxy S3 to iPhone 5 (having already owned an iPad for a while) so I'm in a similar position!

  • I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

    I have a mac book air. I felt down and I have broken the screen: several white lines on the screen. Do you know if I can only change the screen? Is it expensive?

    Welcome to Apple Support Communities
    Take your MacBook Air to an Apple Store or reseller to have your display replaced. If you want, you can buy the display yourself and install it, but as you can see, that's expensive > http://www.ifixit.com/MacBook-Parts/MacBook-Air-13-Inch-Mid-2012-Display-Assembl y/IF188-083?utm_source=ifixit_guide&utm_medium=guide_intro&utm_content=required_ items&utm_term=macbook_air_13%22_mid_2012

  • My iphone has blue lines down the screen

    My iPhone 4 has blue lines down the screen which occasionally change colour. I've tried resetting it and restoring the settings but it is continuing to do this. please help....

    To rule out a software issue, set it back to factory settings without using the latest backup.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If still lines on the screen, this is hardware related and the phone needs to be serviced:
    iPhone - Contact Support - Apple Support
    Service Answer Center - iPhone

  • My iphone 5 stopped working. I only see a thin white line on the screen

    My iphone stopped working.  I can only see a thing white line on the screen and the screen does not respond at all although turning the phone on vibrate makes it vibrate.  The screen has been cracked for some time but has worked fine until today.
    Thanks for any help.

    Hi susiesunshine,
    Welcome to Apple Support Communities.
    It sounds like the screen on your iPhone is cracked and it's only displaying a white line. This generally means that the iPhone needs to be sent in for service, see the articles below for more information about the service suggestion and repair pricing.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Display shows a white screen
    Try turning iPhone off and then on again.
    If the iPhone will not turn off, try to reset it.
    If that doesn't work, try restoring the device.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone Screen Damage Repair - Apple Support
    http://www.apple.com/support/iphone/repair/screen-damage/
    I hope this helps.
    -Jason

  • Has anyone else has seen this problem with their iPod touch 5th Generation with iOS 7.0.4. My screen started making flashing white lines across the screen, then went dim, then pixeled with purples

    The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also,
    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • I have weird looking white lines on my screen

    Greetings guys,
    Everytime I unlock my iPod Touch 4G it has some weird horizontal white lines and the screen in all washed out.
    I have to press the lock button again and than bring it up again.
    Do you know a good solution ?
    Thanks,
    Rebecca

    Try the standard fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • My I Pad 4 has a white line across the screen with the apple logo and its frozen.

    I pad 4 has a white line across the screen with the apple logo on top of it and its frozen... HELP

    Try a reset:
    1. Hold the Sleep and Home button down (together)
    2. For about 10 seconds
    3. Until you see the Apple logo (very important)

  • My iPod 5th generation has white lines across the screen and i cannot unlock it

    My iPod has white lines across the screen. I cannot do anything! Somebody please help! P.S. I dropped it and it did this.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. I suspect that the drop damaged the iPod
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price

  • T400s vertical line down the screen - outside of warranty

    Hi
    I've had a T400s for just a 2 bit over 2 years now and was always happy with it. I used it mostly with my docking station and have never travelled with it. Now out of the blue one day half the screen was black with a few pixel problems right in the middle with a clear vertical line down the screen. I was perplexed because I was sure no damage whatsoever happened to the notebook.
    I googled and it seems to be a common problem:
    A link among others:
    "We have about 1200 T400s systems deployed and there has been a higher than normal failure rate with them compared to X301 and T61 systems. Our issues are LCD failure with a vertical line down the screen (very common), Speaker/Audio issues, and DoA systems."
    http://forum.thinkpads.com/viewtopic.php?f=45&t=89​101
    The problem seems to be known:
    http://support.lenovo.com/en_US/detail.page?Legacy​DocID=MIGR-76367
    But since the notebook is outside of warranty but it's obviously a manufacturing problem on a (very) expensive notebook, how could I approach Lenovo service center to repair it for me? I have shelled out well over 2'500 Euro for the latest model back then and am a bit disappointed to be honest..
    Thanks for any advice on how to approach this!
    Simon

    lead_org wrote:
    @tripplec, i don't understand how a Chinese company affects the outcome of the OP's problem? Would IBM do it differently?
    Yes, I spent 3 years at a Toronto Bank who bought say 500 systems or so plus notebooks. ThinkPad's and Think Center product. I supported did the warranty work while there. When the warranty was up it was up!! Even if a  lowly optical mouse fail and a number of them did. Too bad nor replacement.
    I've delt with IBM, Compaq and HP. There customer relations is entirely at at different level and would and did on  may occasions provide one time post warranty repair even for catestophic issues well after warranty was over. This is a case by case basis. You could reach them and talk to them (locally) and not haveway around the world having no sense of what significance your case it.
    There is a difference as was the turn around time  48hrs max and not weeks.
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • White line (horizontal) through screen

    HI,
    I have a student who has a white line through his screen (top to bottom) does anyone know if this is fixable. He says he stepped on his netbook. Fair enough.
    I am aware it could be a small crack in the screen. But I am leaning towards a loose connection somewhere behind the screen possibly.
    I feel that this will need to be insured through the system we have at this school.
    But if any one has encountered this before? Usually if it is a cracked screen there are streaks through the display and you cannot see a thing. This is different.
    Any thoughts or experince would be appreciated.
    Solved!
    Go to Solution.

    Hi and welcome,
    unfortunately ..  lcd-panel that delicate electronic will not obvious a big split,  due pressure that could be produce small pixel thin lines ...1 or 2 at first ...lines will get more and more after a not defined time...
    to cure this ... change the lcd panel ...
    but aware ...the cost , when change this in local service (sparepart & technician)  , could be near  the price for a new Ideapad .. 
    sincerely KalvinKlein
    Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
    Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

  • White line down middle of document

    Need help. I have a white line down the middle of all documents, whether from computer or scanner on our MF2727nf. We have replaced cartridge and still have the problem.
    Any help will be appreciated.
    Thanks,
    Rochel

    Removing and re-installing iTunes won't do any good as it does not pertain to the iPod in any way.  If none of the 5 R's of troubleshooting helped, we can definitely say that it is a hardware issue with the iPod's LCD display.
    http://www.apple.com/support/ipod/five_rs/
    Sometimes it helps to let the battery fully drain and then redoing the 5 R's.
    B-rock

  • Dr 4 lines down the screen, are there any fixes???

    Hi,  I have just turned my new IPad Air on for the first time and there are 4 lines down the screen, are there any fixes or do I need to send it back?? I bought it from Amazon through a 3rd party seller

    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • HT1430 I have 4 white lines down right hand side of phone I cannot use any icons under the lines

    My I phone 5 has 4 white lines down right hand side I cannot use the icons under it. Can anyone help?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    As long as the issue is not the result of user damage (like being dropped) it should be covered under warranty.  Only Apple can say for certain whether it is covered or not.

Maybe you are looking for

  • Mac crashing more and more frequently since Mavericks - Why?

    My MacBook Pro has been crashing frequently since Mavericks - just freezing up, no keyboard or mousepad reaction -  and it is incompatible with software I rely on, such as older versions of Endnote. Also little things are delayed, such as the file an

  • Using TV through my Laptop

    I have conected my TV to my laptop using the S Video cable. I can see my screensaver on the TV but cant seem to read anything else, ie play a DVD and watch it on the TV

  • Wrong hits in SPL screening

    Hi Friends, we have configured our GTS system (Not so sure about the config)to check Country and name of any customer and compare with denial list before blocking a document for SPL check. Unfortunately it is not happening as expected. My config look

  • The number of apps that show on itunes dont match

    How come the this list (1st picture) says i have 296 apps but the second list (2nd picture) says i have 278 apps.  I have compared both lists and I dont see why the first list has 18 more apps. 

  • Can't open calendar events to edit

    Can't edit events in ICal.