Type Column for Email is not coming in Business context

Hi All,
I have enhanced the component ICCMP_BT_BCXT.
I am able to get the required values in business context.
I get hyperlinks in the TYPE column for customer follow-up/interaction record.
But when email is sent then TYPE column does not show the hyperlink as Email.
Other details like key/description are occuring for email.
Any pointers on how to get the hyperlink for Email.
Thanks and Regards,
Gauri.

Hi,
by default when you get the hyperlink for interations record/followup document, its logical because on click on this hyperlink, system takes you to the interaction record/Followup document that is linked.
If you set it to email, and if we provide hyperlink to it, where should it navigate on click of the hyperlink ?
Its very easy to provide the hyperlink however it is very important to know what is required on click of the hyperlink, to give the right design .
Thanks & Regards
Suchita

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