Type editing in Illustrator CS6?

I am a long time Illustrator occasional user and have not seen this issue before. I have some type set in a .ai file and suddenly I can't select/highlight any live type with the type tool, I can place the tool between letters and do some kerning, but I do not see the baseline and cannot select the type to edit.

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Shift Command H - Mac
Shift Ctrl H - Win

Similar Messages

  • How to Type Farsi in Illustrator CS6

    Hi,
    Having Adobe Illustrator CS6 Installed on my 64 bit windows 7 and enabling windows Farsi keyboard and installing Farsi fonts on my computer, I am having issues on typing farsi in illustrator and words aooear seperatly from Left to Right(Please be advised that Fasri is a Right to Left written anguage like Arabic).
    Can you please let me know how I can fix this issue?
    Thanks for your comments and helps in advaned
    Regards,

    Illustrator supports right-to-left languages like Arabic and Hebrew - however, you need to use the specific Middle East and North African (MENA) edition. You can buy these at:
    Arab world: http://www.adobe.com/mena_en/purchase/
    Israel: http://www.adobe.com/il_en/purchase/
    Or download a trial version here: http://www.adobe.com/mena_ar/downloads/download-illustrator.html
    Here's an Adobe Help article on the Arabic and Hebrew features for CS6: http://helpx.adobe.com/mena/using/arabic-hebrew.html
    Some similar forum posts:
    http://forums.adobe.com/message/4456871
    http://forums.adobe.com/message/4434371
    http://forums.adobe.com/message/4404258

  • EPS placed in InDesign CC, clicking "Edit with Illustrator CS6" will launch application but not open document.

    Happens irregularly, if you can call "several times a day" irregularly. Solved by quitting Illustrator and restarting. Coworkers report seeing the same issue.

    jimtealiii schrieb:
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  • Missing workspaces like Photoshop in Illustrator CS6 using a Win 7 64 bit PC

    I just finished a tutorial about type effects in Illustrator CS6 by Kelby training he suggested that we set the workspace to (Like Photoshop) but this selection is not there and other selections are missing.
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    Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

  • How can I create accurate decimal dimensions when creating a new document or using the art board in Illustrator CS6? When I type in a number with a decimal, it automatically rounds the number up.

    How can I create accurate decimal dimensions when creating a new document or using the art board in Illustrator CS6? When I type in a number with a decimal, it automatically rounds the number up.

    For my part you are welcome, sdowers.
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  • Illustrator CS6 crashes every time when I try to use the type tool over an image. HELP!

    I've been working on several files for some package design. Every time I try to replace some text that happens to be sitting over a linked photo, illustrator freezes up and crashes. Every single time without fail, it fails.
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    Temporarily break the link to the image by renaming, then make your edit, then change the name back when done.
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  • Need to edit text in pdf file created in Illustrator CS6

    I need for someone else to be able to edit text in a pdf I created from Illustrator. They have full acrobat and should be able to edit it. I have tried it myself to test before sending it but it's not working. The original file was created in Illustrator CS6 and saved as a pdf (text has not been created outlines). I opened the file in acrobat and saved it out as an extended file to be able to edit the text but no luck. Need to be able to highlight existing text and change it. I have tried edit text tool but instead of a selection box around each line of text, it puts a selection box around all of the text. I can highlight the text and delete it but am unable to change it. Each individual text line needs to be editable. Is there something I need to do differently in Illustrator to get it to work correctly in Acrobat?
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    This really isn't a suitable use of Acrobat. You should all be using the same editing tool (i.e. Illustrator).
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  • I want to write a plugin for import/export in adobe illustrator cs6 my document is web type(profile)

    hi ,
    I want to write a plugin for import/export in adobe illustrator cs6 my document is web type(profile).
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    or if u have any suitable example /link share with me

    http://forums.adobe.com/community/illustrator/illustrator_sdk?view=discussions
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  • Can't open PSD file to layers in Illustrator CS6 for editing?

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    hemmickreef wrote:
    Although I can export as PSD from Illustrator - will PS read the layered files though?
    If you set up the file accordingly: yes.
    You have to take special care of some stuff. Search for it on this forum or the manual. It has been discussed here.
    hemmickreef wrote:
    What about EPS?
    Forget about EPS. And especially in this context.
    hemmickreef wrote:
    Can PS export as .ai?
    Yes, but only clipping masks. And only simple paths.

  • Editing PDF presets in Illustrator CS6

    Question:
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  • Illustrator CS6 - problème (edit)

    Bonjour,
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    Bien cordialement,
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    Ce message a été modifié par: Pattoum

    Bonsoir.
    Ce que je tenterais dans le cas de plantages récurrents, c'est principalement une réinstallation de l'application, il se peut qu'à la première installation, certains fichiers aient été corrompus en lecture et écriture, provoquant les désagréments rencontrés.
    Quant à la migration des préférences, parfois bien utile, peut-être que la fonction "d'enregistrer sous" pointe sur un dossier/fichier qui a été supprimé depuis…

  • My type on path option is not available in Adobe Illustrator CS6, how do I activate it?

    My type on path option is not available in Adobe Illustrator CS6, how do I activate it?

    I got it to work never mind

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  • My Illustrator CS6 will not launch

    I was working with an AI file in Illustrator today. Everything was working fine and I made some edits and placed the file in my inDesign document.  I saw another change I wanted to make so I right clicked on the file and selected Edit with Illustrator.  I received a Windows pop up box that said, "Adobe Illustrator CS6 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The only option was to click the "Close program" button.  No other info was given.  For the last two  hours I have been searching Google, these forums and asking some of my Illustrator friends if they had any ideas.
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    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: ***********Silent Activator Launched = 7.0.1.107,7.1 ************
    2015-02-27 00:15:20 [6512]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
    2015-02-27 00:15:20 [6512]  SLCoreService: Service construction took 0.0 ms and succeed.
    2015-02-27 00:15:20 [6512]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:20 [6512]  AXFBLicensing: All function pointers successfully retrieved
    2015-02-27 00:15:20 [6512]  Activation: ProcessXMLFile : XML File successfully parsed!
    2015-02-27 00:15:20 [6512]  Activation: LEID=Illustrator-CS6-Win-GM DLEID=DesignWebSuitePremium-CS6-Win-GM ELEID=DesignWebSuitePremium-CS6-Win-GM LOCALE=en_US APPAMT = C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT DAMT = C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2015-02-27 00:15:20 [6512]  HEADLESS MODE: HEADLESS MODE is : LaunchMode_UI
    2015-02-27 00:15:20 [6512]  SLCoreService: Syncing to license store...
    2015-02-27 00:15:20 [6512]  SLCoreService: Found server mkey.
    2015-02-27 00:15:20 [6512]  SLCoreService: Loading license references...
    2015-02-27 00:15:20 [6512]  SLCoreService: Found 4 license file(s)
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [202753869.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [218912877.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [250161213.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: License store synchronization took 44.3 ms and succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [6512]  Activation: SA functionality for post-chrome mode
    2015-02-27 00:15:20 [6512]  Activation: ExpirySerialNumber : Expiration data found.
    2015-02-27 00:15:20 [6512]  Activation: ExpirySerialNumber : Serial Number not expired.
    2015-02-27 00:15:20 [6512]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
    2015-02-27 00:15:20 [6512]  SLCoreService: Service destruction took 0.4 ms and succeed.
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: Checking for other cached SA jobs....
    2015-02-27 00:15:20 [6512]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:20 [6512]  PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: No cached jobs found !
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: ***********Silent Activator End*******************
    **** NEXT LOG - AMT3.LOG ****
    The next next file my resource told me to look at was amt3.log.  This file consist of the following info:
    2015-02-27 00:15:16 [5484]  AMT: START SESSION, library version 6.0.0.75,6.0
    2015-02-27 00:15:16 [5484]  AMT: Initializing C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\
    2015-02-27 00:15:16 [5484]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2015-02-27 00:15:16 [5484]  AMT: Virtualization Turned off
    2015-02-27 00:15:16 [5484]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:16 [5484]  performance: AMTPreObtainProductLicense took 1.039846 ms
    2015-02-27 00:15:16 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:16 [5484]  AMT: App Product Locale [0] = en_US
    2015-02-27 00:15:16 [5484]  config: Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
    2015-02-27 00:15:16 [5484]  config: Found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: config: Host app was installed, using installed license configuration.
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [FLMap] in hive [Illustrator-CS6-Win-GM{|}ALL] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to the driver at startup because no mapping was found.
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
    2015-02-27 00:15:16 [5484]  config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current locale code: ALL
    2015-02-27 00:15:16 [5484]  config: Done loading configuration
    2015-02-27 00:15:16 [5484]  config: Setting insalled locales
    2015-02-27 00:15:16 [5484]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-02-27 00:15:16 [5484]  AMT: Installed Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: Reordered Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Application can be serialized (Non Passive App).
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [LicensedLocales] in hive [Illustrator-CS6-Win-GM{|}LicLoc] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:16 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Subsequent launch (serial [90148713156021585045]).
    2015-02-27 00:15:16 [5484]  AMT: Application state initialized.  Obtaining Product License.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client features from cache.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client product info from cache.
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: Using default media policy RET
    2015-02-27 00:15:16 [5484]  uiswitch: EULA has already been accepted.
    2015-02-27 00:15:16 [5484]  AMT: This is a subsequent launch. Deferring services.
    2015-02-27 00:15:16 [5484]  performance: AMTObtainProductLicense took 24.793335 ms
    2015-02-27 00:15:18 [5484]  AMT: Pre-Validating Product License.
    2015-02-27 00:15:18 [5484]  AMT: Services not yet loaded in this session.
    2015-02-27 00:15:18 [5484]  AMT: Loading services in background to get ready for Validate call.
    2015-02-27 00:15:18 [5484]  AMT: Spawning background thread to load services.
    2015-02-27 00:15:18 [5484]  performance: AMTPreValidateProductLicense took 142.779556 ms
    2015-02-27 00:15:18 [5484]  AMT: Starting work on prevalidate thread.
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:19 [5484]  performance: AMTPlugPlugRequest took 1036.806396 ms
    2015-02-27 00:15:19 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:20 [5484]  AMT: AMT: PreValidating Product License.
    2015-02-27 00:15:20 [5484]  AMT: Launch Workflow not yet done in this session.
    2015-02-27 00:15:20 [5484]  AMT: Starting Background Subsequent Launch Workflow
    2015-02-27 00:15:20 [5484]  AMT: Starting ALM workflow.
    2015-02-27 00:15:20 [5484]  AMT: Initializing ALM for serialized activation.
    2015-02-27 00:15:20 [5484]  ALMService: Initializing as licensed app
    2015-02-27 00:15:20 [5484]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2015-02-27 00:15:20 [5484]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:15:20 [5484]  SLCoreService: Service construction took 0.0 ms and succeed.
    2015-02-27 00:15:20 [5484]  ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
    2015-02-27 00:15:20 [5484]  ALM: _info_: Host app is Licensable App
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:20 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Got DOM List from FA_Set
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID Illustrator-CS6-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID VideoSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  config: Using default media policy RET
    2015-02-27 00:15:20 [5484]  ALM: _info_: MediaTagPolicy is RET
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  ALM: _info_: Canonical LEID is Illustrator-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Set Running Locale to en_US
    2015-02-27 00:15:20 [5484]  AMT: Performing ALM silent license verification.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: Searching license for locale en_US ...
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: This is the running locale, stop the search
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:20 [5484]  performance: AMTPlugPlugRequest took 347.622284 ms
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:20 [5484]  SLCoreService: Syncing to license store...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found server mkey.
    2015-02-27 00:15:20 [5484]  SLCoreService: Loading license references...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found 4 license file(s)
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [202753869.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [218912877.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [250161213.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: License store synchronization took 66.2 ms and succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: License Is Valid.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Disabled Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: No value for key [DataColl] in user dictionary.
    2015-02-27 00:15:20 [5484]  ALM: _info_: No data collection required
    2015-02-27 00:15:20 [5484]  ALM: _info_: Launching Silent Activator in Emergency Mode...
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Block Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Block Check ByPassed
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.577 sec)
    2015-02-27 00:15:20 [5484]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2015-02-27 00:15:20 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:20 [5484]  AMT: License check shows serialized product is already activated.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [STORE_URL] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value WorkFlowType [SilentActivator]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value LaunchMode [postchrome]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppName [CS6 Design and Web Premium]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLEID [Illustrator-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ShowEULA [false]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeIDCreated [true]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLocale [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppListOfLocales [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppProcessID []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductID [543]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductVersion [6.0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value Platform [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppEULAFolderPath []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value NoTrial [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value UpgradeCheckRequired [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543&release=6.0&platform=0&locale=en_US& source=PCSTHX]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ClaimSource [nag_trial]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value RefreshWF [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialGrace [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialLeft [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
    2015-02-27 00:15:20 [5484]  uiswitch: SilentActivator
    2015-02-27 00:15:20 [5484]  uiswitch: Silent Activator
    2015-02-27 00:15:20 [5484]  uiswitch: Launched
    2015-02-27 00:15:20 [5484]  ALM: _info_: Entered ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901487131560215850457198] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Exiting ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  ALM: _info_: Deactivation menu is enabled
    2015-02-27 00:15:20 [5484]  AMT: Completed Launch Workflow successfully.
    2015-02-27 00:15:20 [5484]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID xml call
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID XML call succeeded
    2015-02-27 00:15:20 [5484]  AMT: AUM GetLEID called with status =0.
    2015-02-27 00:15:20 [5484]  AMT: Checking client features against cache.
    2015-02-27 00:15:20 [5484]  AMT: Feature Illustrator_Base 16.0 is licensed (was licensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature Bridge_Base 4.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature MobileCenter_Base 3.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Validating client product info against cache.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Starting Data Collection for SWTag_Init()
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS6-Win-GM;outMappedLEID =  DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() License Status = activated
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Product Version 6; 0
    2015-02-27 00:15:20 [5484]  AMT: AMT: Product License PreValidated.
    2015-02-27 00:15:20 [5484]  AMT: Prevalidate indicates license is good and no UI required.
    2015-02-27 00:15:20 [5484]  performance: PreValidate thread took 1107.258911 ms
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
    2015-02-27 00:16:39 [5484]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
    2015-02-27 00:16:39 [5484]  ALMService: Terminating
    2015-02-27 00:16:39 [5484]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:16:39 [5484]  SLCoreService: Service destruction took 9.4 ms and succeed.
    2015-02-27 00:16:39 [5484]  ALM: _info_: End ALM
    2015-02-27 00:16:39 [5484]  performance: AMTReleaseProductLicense took 10.994947 ms
    2015-02-27 00:16:39 [5484]  AMT: END SESSION.
    Obviously this stuff means absolutely nothing to me.  I only hope it means something to one of you so you can help me get this figured out.
    Thank you in advance.
    Kim

    Kim I reviewed the account you used to post to this forum and there is no registered software titles under the account.  My apologies but this is likely what is leading to the difficulty with the correct contact options being offered to you.
    I would recommend contacting our support team at Contact Customer Care.  This link should allow you to speak with a member of our support team without having a software titled registered.
    Alternately you can register your CS6 software title by following the steps listed in Find your serial number quickly.
    Finally if you continue to face difficulties contacting our support team then please verify the contact information located under your account at http://www.adobe.com/ and I can request a member of our support team contact you directly.  Once you have made this verification if you can either private message me or update this discussion I will submit the request.

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    BobbyH5280.  Very helpful answer!  I am XP for the next week on CS6.  I did find 3 items that helped.  The fonts are in AI, but are listed on the bottom of the list.  Also in Edit/Preferences/Type, checking "Show Font Names in English" makes the font list easier to read (doesn't appear to change the sort order though), and (with your suggestion) checking "Sow Asian Options" might do something positive.  Thanks to all of you who sent in tips.

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