Typewriter and Touch Up Text Functions

Wow! I am so impressed with the politeness of the people who address the different issues that users are having! How refreshing and way to go! Here are my issues (Mac 10.4.11, Acrobat Professional 8.1.2):
1. I work in an architectural office; contractors e-mail RFIs (Request For Information) to us in pdf format, which are downloaded into the client file. I first tried entering the reply using the Typewriter function. I can see the typing on my screen, but when I print, there is no typing. Also, if I save the file and e-mail it to the client - and my boss - the typing has disappeared, but the original file on my computer still shows the typing. Any ideas?
2. We then tried using the Touch Up Text Tool for entering the replies, which seems to work pretty well, except that we are unable to change the Font in the Text Properties after the text has been entered. Do I understand correctly from the other user replies that this is a known issue with no resolution? Or does someone have a work-around? Also, My boss is unable to go back in edit the text on his computer after he has clicked out of the text box; he's using Leopard. Thanks so much for your help!

Sherry:
You are somewhat limited to editing text within Acrobat; For advanced editing of text you would need a plug-in like Pitstop.
According to the Acrobat Help file:
You can add or replace text only if the font used for that text is installed on your system. If the font isnt installed on your system but is embedded or subsetted in the PDF, you can make changes only to color, word spacing, character spacing, baseline offset, or font size.
You can edit text on rotated lines in the same way as on horizontal lines, and you can edit text using vertical fonts in the same way as text using horizontal fonts. The baseline offset or shift for vertical fonts is left and right, instead of up and down for horizontal fonts.
To Edit Text Attributes:
Select the TouchUp Text tool.
Click in the text you want to edit.
Right-click/Control-click the text, and choose Properties.
In the TouchUp Properties dialog box, click the Text tab.

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