Typing lag resulting in missing words

Question

[Problem summary]
We are having issues with the response speed of FrameMaker when we type.
We encountered different cases but I'm submitting this one because it is easy to recreate.
[Setup]
-Adobe FrameMaker 8.0p277
-Windows XP SP3 (with all required updates)
-Problem was successfully recreated on Windows Vista and many other PCs
-Text is in french and english
-We tried other keyboards
-Local and network file access has been tested
[Steps to recreate]
-Open the FrameMaker document "LoiCieQcCorpsP-II.FM"
-Goto page A-144. (you may refer to the file "screencap1.jpg")
-Goto the second grayed box containing text: "NON EN VIGUEUR 191.1 [«actionnaire»] Dans les articles 191.2 à 191.12, le mot «actionnaire» signifie la personne habile à voter à lassemblée annuelle et qui:"
-Highlight "191" of the left side box, and quickly retype the value "191" using the num pad. You will notice a "lag" effect and only "19" will successfully appear. (you may refer to the file "screencap2.jpg")
Sample files available at: http://www.interscript.ca/adobe_support/0180726694.zip
We also had issues with missing words when hitting the enter key to do a line break, they both seems to be related.
Thanks!

Answer 1

Gabe,
This is a user-to-user forum and there is no guarantee that anyone
from Adobe will see this. To submit an issue, please use:
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=63
Arnis Gubins
Forum host