Typo in error message from Microsoft Remote Desktop for Mac

Just found a bug in error message from Microsoft Remote Desktop (Version
8.0.9 (Build 25073))

Hi Sergey,
Thanks for your feedback, i will update to the product group.
Regards.
Dharmesh Solanki
TechNet Community Support

Similar Messages

  • Error 500 from Microsoft Remote Desktop for Mac and for iOS but not for Windows

    I am running Windows Server Standard 2012 as a basic File server and Remote Access Server.  I am able to log into to Server remotely using Windows Remote Desktop Client on Windows 7 and 8 machines without problems
    When I try to log in using outside the local network using MRD version 8.0.24308 using OS X 10.9.1 or using iOS 7.0.4, I get the following error:
    " The gateway failed to connect with the message: 500 Internal Server Error"
    I can also log in remotely WITHIN the local network on a Mac or iOS device, it works without getting an error
    Any Ideas?

    My IT person has tried all these and I still get a 500 error when I log in from Microsoft Remote Desktop 8.5.  
    Here is part of the MRD log dump (not clear where to send the log since MRD doesn't provide an address when you dump the log into email):
    [2014-Mar-27 19:48:56] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-27 19:48:56] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.89 netmask=255.255.255.0
    [2014-Mar-27 19:48:56] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e1eb:119:5ad9:da9%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:48:56] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-27 19:48:56] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-27 19:48:56] RDP (0): client version: 8.0.24428
    [2014-Mar-27 19:48:56] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-27 19:48:56] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:04] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-27 19:49:04] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-27 19:49:04] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-27 19:49:04] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): en1 af=2 (AF_INET)  addr=192.168.0.89 netmask=255.255.255.0
    [2014-Mar-27 19:49:04] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e1eb:119:5ad9:da9%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e1eb:119:5ad9:da9
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-27 19:49:04] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-27 19:49:04] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-27 19:49:04] RDP (0): client version: 8.0.24428
    [2014-Mar-27 19:49:05] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:05] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-27 19:49:07] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Mar-27 19:49:07] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-27 19:49:07] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-27 19:49:15] RDP (0): *** Application terminated ***
    [2014-Mar-29 12:03:43] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
    screen mode id:i:2
    use multimon:i:0
    session bpp:i:24
    full address:s:10.1.10.11
    audiomode:i:2
    username:s:javpeds\ptraquair
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:1
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
    use redirection server name:i:0
    [2014-Mar-29 12:03:43] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:03:43] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): en1 af=2 (AF_INET)  addr=192.168.1.29 netmask=255.255.255.0
    [2014-Mar-29 12:03:43] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::c852:1a8d:126a:a88a%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:43] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:03:43] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:03:43] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:03:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:03:44] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:03:52] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:03:52] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:03:52] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): en1 af=2 (AF_INET)  addr=192.168.1.29 netmask=255.255.255.0
    [2014-Mar-29 12:03:52] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::c852:1a8d:126a:a88a%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:c852:1a8d:126a:a88a
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:03:52] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:03:52] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:03:52] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:03:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:52] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:03:53] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Mar-29 12:03:53] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:03:53] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:04:24] RDP (0): *** Application terminated ***
    [2014-Mar-29 12:53:47] RDP (0): Final rdp configuration used: gatewayhostname:s:javpeds.com
    screen mode id:i:2
    use multimon:i:0
    session bpp:i:24
    full address:s:10.1.10.11
    audiomode:i:2
    username:s:javpeds\ptraquair
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:1
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:'SF Cartoonist Hand';font-size:18px;line-height:normal;" />bookmarktype:i:3
    use redirection server name:i:0
    [2014-Mar-29 12:53:47] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:53:47] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): en1 af=2 (AF_INET)  addr=10.59.1.176 netmask=255.255.255.0
    [2014-Mar-29 12:53:47] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e590:f4:e6f3:79ee%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:47] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:53:47] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:53:47] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:53:47] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:53:47] RDP (0): Resolved '10.1.10.11' to '10.1.10.11' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:53:55] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:53:55] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Mar-29 12:53:55] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:55] RDP (0): gif0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): stf0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en1 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::226:bbff:fe00:c3d7%en1
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:55] RDP (0): en1 af=2 (AF_INET)  addr=10.59.1.176 netmask=255.255.255.0
    [2014-Mar-29 12:53:55] RDP (0): fw0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): utun0 af=18  addr= netmask=
    [2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6)  addr=fe80::e590:f4:e6f3:79ee%utun0
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:55] RDP (0): utun0 af=30 (AF_INET6)  addr=fdce:4b1d:30c:78f8:e590:f4:e6f3:79ee
    netmask=ffff:ffff:ffff:ffff::
    [2014-Mar-29 12:53:55] RDP (0): --- END INTERFACE LIST ---
    [2014-Mar-29 12:53:55] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Mar-29 12:53:55] RDP (0): client version: 8.0.24428
    [2014-Mar-29 12:53:55] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:53:55] RDP (0): Resolved 'javpeds.com' to '70.88.173.126' using NameResolveMethod_DNS(1)
    [2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:53:56] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 209
        User Message : The gateway failed to connect with the message:
    500 Internal Server Error
    [2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
    [2014-Mar-29 12:53:56] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Mar-29 12:53:56] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Mar-29 12:54:05] RDP (0): *** Application terminated ***

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    Hello guys,
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    I'm using a Windows 8.1 computer as a HTPC to download files and I set it logins automatically and I just need to press the power button then use RD for Mac to control the HTPC without extra monitor, keyboard...
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  • MS Remote Desktop for Mac (v8.0.9 - 8.0.12): issue with "Session (ID #) remote control failed."

    Hello,
    I'm a SysAdmin for a small-med business in CO. We use a cluster of 3 RDS servers that are load-balanced with round-robin DNS and an RD Gateway. When I remote in from a PC, all works as expected. However, when I remote in from my MacPro (my main machine at home)
    and try to remote control a user's session, I get this error: 
    Note the ID number is unique to the user's RDP session, so will vary each time. 
    This is 100% a bug in the "Microsoft Remote Desktop for Mac" program; I am positive of it at this point. 
    Does anyone from MS actually monitor these threads at all, or am I wasting my time? Thanks...

    Hi,
    As this happens with him specific from MRD MAC check whether he is taking RDP with IP address or hostname. Also try to uncheck the Option "Bypass RD Gateway for local address" under RDSH configuration and verify the result. 
    Also for more detail he can collect log from MAC side by following path.
    Microsoft Remote Desktop>About Microsoft Remote Desktop>Send log via email
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Remote desktop for mac decryption using standard RDP Security mechanisms failed code 4498

    Remote desktop for mac decryption using standard RDP Security mechanisms failed code 4498
    i see this error when accessing an email server and it freezes the screen.  This is happening every 2 minutes or so.  any idea what is happening?

    Hi,
    Would you please provide us the log file after the issue occurs for further research.
    Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email -> Post the log here.
    Thanks.
    Jeremy Wu
    TechNet Community Support

  • How to connect a printer with Remote Desktop for Mac, version 8

    Hello,
    I use Microsoft Remote Desktop 8.0.3 with my Mac to connect to an application which is based on a Windows Server 2008.
    I don't find the way to print to my Mac. I don't find the menu for it :-(
    Same problem to transfert a file from the Windows Server to my Mac :-( :-(
    Can you help me ?
    Many thanks in advance
    William

    Hi William,
    Please make sure that Forward printing devices is checked. This allows you to use the local printer connects to your Mac in a remote desktop session.
    Getting Started with Remote Desktop Client on Mac
    http://technet.microsoft.com/library/dn473012
    Thanks.
    Jeremy Wu
    TechNet Community Support

  • Remote desktop for Mac OSX 10.7.5

    How do I use remote desktop connection?
    I need to connect to a Windows based server to edit MS Office documents.
    I tried downloading the Microsoft Remote desktop connection client, but it did not work.

    You could try CoRD (Microsoft RDC Screen Sharing)
    <http://www.macupdate.com/info.php/id/22770/cord>
    I'm also assuming that the remote Windows system has enabled remote access.  The Windows RDC web page has pointers for setting up the Windows system
    <http://www.microsoft.com/mac/products/remote-desktop/default.mspx>

  • Decryption Failed Error 4498, Microsoft Remote Desktop on Mac OSX Mavericks

    Our work server is hosted on the cloud. Every few minutes I get an error that reads: "Decryption using Standard RDP Security mechanisms failed (code DecryptFailed(4498))". I click OK, and it closes the remote desktop session.
    I re-open the session and everything is where I left off. This happens 5-10 times throughout the day and is extremely frustrating. What is the problem here?

    Here is a log that might help:
    [2014-Sep-15 10:08:00] RDP (0): Server hides cursor
    [2014-Sep-15 10:08:01] RDP (0): Server hides cursor
    [2014-Sep-15 10:08:01] RDP (0): Server hides cursor
    [2014-Sep-15 10:08:01] RDP (0): Server hides cursor
    [2014-Sep-15 10:08:01] RDP (0): Server shows cursor
    [2014-Sep-15 10:10:48] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Sep-15 10:10:48] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Sep-15 10:10:52] RDP (0): Final rdp configuration used: screen mode id:i:0
    desktopwidth:i:1920
    desktopheight:i:1200
    use multimon:i:0
    session bpp:i:32
    full address:s:65.38.25.154
    audiomode:i:0
    username:s:
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:0
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:1
    bookmarktype:i:3
    use redirection server name:i:0
    [2014-Sep-15 10:10:52] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Sep-15 10:10:52] RDP (0): lo0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Sep-15 10:10:52] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Sep-15 10:10:52] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:10:52] RDP (0): gif0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): stf0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): en0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): en1 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::8a63:dfff:fe8a:6b6b%en1 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:10:52] RDP (0): en1 af=2 (AF_INET)  addr=192.168.11.8 netmask=255.255.255.0
    [2014-Sep-15 10:10:52] RDP (0): en2 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): en3 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): bridge0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Sep-15 10:10:52] RDP (0): --- END INTERFACE LIST ---
    [2014-Sep-15 10:10:52] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Sep-15 10:10:52] RDP (0): client version: 8.0.25073
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:10:52] RDP (0): correlation id: 47c13502-fc56-1b8e-7e4b-2a8db0ac0000
    [2014-Sep-15 10:10:52] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:10:52] RDP (0): Exception caught: Exception in file '../../librdp/itotlayer.cpp' at line 874
        User Message : Security negotiation Error: NotAllowed(2)
    [2014-Sep-15 10:10:52] RDP (0): correlation id: 47c13502-fc56-1b8e-7e4b-2a8db0ac0000
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:10:52] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:10:52] RDP (0): **** User ACCEPTED connection to basic security host
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
    [2014-Sep-15 10:10:52] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:10:53] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:10:55] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:10:55] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:11:34] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Sep-15 10:11:34] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Sep-15 10:11:53] RDP (0): Final rdp configuration used: screen mode id:i:0
    desktopwidth:i:1920
    desktopheight:i:1200
    use multimon:i:0
    session bpp:i:32
    full address:s:65.38.25.154
    audiomode:i:0
    username:s:
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:0
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:1
    bookmarktype:i:3
    use redirection server name:i:0
    [2014-Sep-15 10:11:53] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Sep-15 10:11:53] RDP (0): lo0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Sep-15 10:11:53] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Sep-15 10:11:53] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:11:53] RDP (0): gif0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): stf0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): en0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): en1 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::8a63:dfff:fe8a:6b6b%en1 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:11:53] RDP (0): en1 af=2 (AF_INET)  addr=192.168.11.8 netmask=255.255.255.0
    [2014-Sep-15 10:11:53] RDP (0): en2 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): en3 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): bridge0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Sep-15 10:11:53] RDP (0): --- END INTERFACE LIST ---
    [2014-Sep-15 10:11:53] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Sep-15 10:11:53] RDP (0): client version: 8.0.25073
    [2014-Sep-15 10:11:53] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:11:53] RDP (0): correlation id: a19dab35-6d71-10d4-d0fa-e34bc1390000
    [2014-Sep-15 10:11:53] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:11:53] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:11:53] RDP (0): Exception caught: Exception in file '../../librdp/itotlayer.cpp' at line 874
        User Message : Security negotiation Error: NotAllowed(2)
    [2014-Sep-15 10:11:53] RDP (0): correlation id: a19dab35-6d71-10d4-d0fa-e34bc1390000
    [2014-Sep-15 10:11:53] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:11:53] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:11:53] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:11:53] RDP (0): **** User ACCEPTED connection to basic security host
    [2014-Sep-15 10:11:53] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
    [2014-Sep-15 10:11:54] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:11:54] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:11:56] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:11:56] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:12:06] RDP (0): Server hides cursor
    [2014-Sep-15 10:12:33] RDP (0): Server shows cursor
    [2014-Sep-15 10:19:43] RDP (0): Server hides cursor
    [2014-Sep-15 10:19:44] RDP (0): Server shows cursor
    [2014-Sep-15 10:27:32] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Sep-15 10:27:32] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Sep-15 10:27:34] RDP (0): Final rdp configuration used: screen mode id:i:0
    desktopwidth:i:1920
    desktopheight:i:1200
    use multimon:i:0
    session bpp:i:32
    full address:s:65.38.25.154
    audiomode:i:0
    username:s:
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:0
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:1
    bookmarktype:i:3
    use redirection server name:i:0
    [2014-Sep-15 10:27:34] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Sep-15 10:27:34] RDP (0): lo0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Sep-15 10:27:34] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Sep-15 10:27:34] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:27:34] RDP (0): gif0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): stf0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): en0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): en1 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::8a63:dfff:fe8a:6b6b%en1 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:27:34] RDP (0): en1 af=2 (AF_INET)  addr=192.168.11.8 netmask=255.255.255.0
    [2014-Sep-15 10:27:34] RDP (0): en2 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): en3 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): bridge0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Sep-15 10:27:34] RDP (0): --- END INTERFACE LIST ---
    [2014-Sep-15 10:27:34] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Sep-15 10:27:34] RDP (0): client version: 8.0.25073
    [2014-Sep-15 10:27:34] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:27:34] RDP (0): correlation id: a89dfd44-56d4-1fd2-2bae-cd4bc6060000
    [2014-Sep-15 10:27:34] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:27:34] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:27:34] RDP (0): Exception caught: Exception in file '../../librdp/itotlayer.cpp' at line 874
        User Message : Security negotiation Error: NotAllowed(2)
    [2014-Sep-15 10:27:34] RDP (0): correlation id: a89dfd44-56d4-1fd2-2bae-cd4bc6060000
    [2014-Sep-15 10:27:34] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:27:34] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:27:35] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:27:35] RDP (0): **** User ACCEPTED connection to basic security host
    [2014-Sep-15 10:27:35] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
    [2014-Sep-15 10:27:35] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:27:35] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:27:37] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:27:37] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:27:47] RDP (0): Server hides cursor
    [2014-Sep-15 10:28:04] RDP (0): Server shows cursor
    [2014-Sep-15 10:28:08] RDP (0): Server hides cursor
    [2014-Sep-15 10:28:10] RDP (0): Server shows cursor
    [2014-Sep-15 10:33:24] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Sep-15 10:33:24] RDP (0): ------ END ACTIVE CONNECTION ------
    [2014-Sep-15 10:33:27] RDP (0): Final rdp configuration used: screen mode id:i:0
    desktopwidth:i:1920
    desktopheight:i:1200
    use multimon:i:0
    session bpp:i:32
    full address:s:65.38.25.154
    audiomode:i:0
    username:s:
    disable wallpaper:i:0
    disable full window drag:i:0
    disable menu anims:i:0
    disable themes:i:0
    alternate shell:s:
    shell working directory:s:
    authentication level:i:2
    connect to console:i:0
    gatewayusagemethod:i:0
    disable cursor setting:i:0
    allow font smoothing:i:1
    allow desktop com"font-family:Helvetica;line-height:normal;" />redirectprinters:i:1
    bookmarktype:i:3
    use redirection server name:i:0
    [2014-Sep-15 10:33:27] RDP (0): --- BEGIN INTERFACE LIST ---
    [2014-Sep-15 10:33:27] RDP (0): lo0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): lo0 af=30 (AF_INET6)  addr=::1 netmask=ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff
    [2014-Sep-15 10:33:27] RDP (0): lo0 af=2 (AF_INET)  addr=127.0.0.1 netmask=255.0.0.0
    [2014-Sep-15 10:33:27] RDP (0): lo0 af=30 (AF_INET6)  addr=fe80::1%lo0 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:33:27] RDP (0): gif0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): stf0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): en0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): en1 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): en1 af=30 (AF_INET6)  addr=fe80::8a63:dfff:fe8a:6b6b%en1 netmask=ffff:ffff:ffff:ffff::
    [2014-Sep-15 10:33:27] RDP (0): en1 af=2 (AF_INET)  addr=192.168.11.8 netmask=255.255.255.0
    [2014-Sep-15 10:33:27] RDP (0): en2 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): en3 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): bridge0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): p2p0 af=18  addr= netmask=
    [2014-Sep-15 10:33:27] RDP (0): --- END INTERFACE LIST ---
    [2014-Sep-15 10:33:27] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
    [2014-Sep-15 10:33:27] RDP (0): client version: 8.0.25073
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:33:27] RDP (0): correlation id: 47f4968c-71c3-441a-70ed-7e2b50dd0000
    [2014-Sep-15 10:33:27] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:33:27] RDP (0): Exception caught: Exception in file '../../librdp/itotlayer.cpp' at line 874
        User Message : Security negotiation Error: NotAllowed(2)
    [2014-Sep-15 10:33:27] RDP (0): correlation id: 47f4968c-71c3-441a-70ed-7e2b50dd0000
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
    [2014-Sep-15 10:33:27] RDP (0): Resolved '65.38.25.154' to '65.38.25.154' using NameResolveMethod_DNS(1)
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
    [2014-Sep-15 10:33:27] RDP (0): **** User ACCEPTED connection to basic security host
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
    [2014-Sep-15 10:33:27] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:33:28] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:33:29] RDP (0): Protocol state changed to: ProtocolInactive(4)
    [2014-Sep-15 10:33:30] RDP (0): Protocol state changed to: ProtocolActive(5)
    [2014-Sep-15 10:33:41] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
    [2014-Sep-15 10:33:41] RDP (0): ------ END ACTIVE CONNECTION ------

  • During iTunes installation "Registering iTunes automation server"... I am getting following error messag from "Microsoft visual C   runtime Library"... Runtime Error! Program: C:\program files (x86)\iTunes\iTunes.exe

    During iTunes installation, when it comes to installation phase "Registering iTunes automation server"... I am getting following error message:
    "Microsoft visual C++ runtime Library"...
    "Runtime Error! Program: C:\program files (x86)\iTunes\iTunes.exe"
    "R6034
    An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
    My system is Windows 7 Enterprise - Service Pack1

    Check the user tip below.
    https://discussions.apple.com/docs/DOC-6562

  • Error message in launching pocketmac desktop for Blackberry

    Hi.
    My desktop software to sync manager my Blackberry was working for a while and now I get a error message.
    I'm hoping someone can help me with this error. Here's the details of the message:
    Process:         PocketMac SyncManagerOEM [459]
    Path:            /Applications/PocketMac SyncManager/PocketMac SyncManager.app/Contents/MacOS/PocketMac SyncManagerOEM
    Identifier:      PocketMac SyncManagerOEM
    Version:         1.2 (1.4)
    Code Type:       X86 (Native)
    Parent Process:  launchd [240]
    Date/Time:       2008-10-01 11:10:15.558 -0700
    OS Version:      Mac OS X 10.5.5 (9F33)
    Report Version:  6
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSURL initWithString:relativeToURL:]: nil string parameter'
    Thread 0 Crashed:
    0   com.apple.CoreFoundation       0x93a2cff4 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 4
    1   libobjc.A.dylib               0x92e2ee3b objc_exception_throw + 40
    2   com.apple.CoreFoundation       0x93a2cf2b +[NSException raise:format:arguments:] + 155
    3   com.apple.CoreFoundation       0x93a2cf6a +[NSException raise:format:] + 58
    4   com.apple.Foundation           0x968a5943 -[NSURL initWithString:relativeToURL:] + 355
    5   com.apple.Foundation           0x968a57c2 +[NSURL URLWithString:relativeToURL:] + 82
    6   com.apple.Foundation           0x968a5761 +[NSURL URLWithString:] + 49
    7   net.pocketmac.SyncManagerMedia 0x007b54fb +[LibraryController iTunesLibraryURL] + 164
    8   net.pocketmac.SyncManagerMedia 0x007b5ca4 -[LibraryController readLibrary] + 45
    9   net.PocketMac.BlackBerryPlugin 0x00766e62 unmountVolumeIfFound + 4035
    10  net.PocketMac.BlackBerryPlugin 0x00766f6b unmountVolumeIfFound + 4300
    11  net.PocketMac.BlackBerryPlugin 0x00770a01 unmountVolumeIfFound + 43874
    12  PocketMac SyncManagerOEM       0x00003034 0x1000 + 8244
    13  PocketMac SyncManagerOEM       0x000033d8 0x1000 + 9176
    14  PocketMac SyncManagerOEM       0x000064ad 0x1000 + 21677
    15  com.apple.CoreFoundation       0x93a3b955 -[NSSet makeObjectsPerformSelector:] + 181
    16  com.apple.AppKit               0x95878aca -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1533
    17  com.apple.AppKit               0x9586ecf6 loadNib + 264
    18  com.apple.AppKit               0x9586e658 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 946
    19  com.apple.AppKit               0x9586e29b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171
    20  com.apple.AppKit               0x9586e1d9 +[NSBundle(NSNibLoading) loadNibNamedwner:] + 391
    21  com.apple.AppKit               0x9586de88 NSApplicationMain + 434
    22  PocketMac SyncManagerOEM       0x00002322 0x1000 + 4898
    23  PocketMac SyncManagerOEM       0x00002249 0x1000 + 4681
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xa03f60f0  ebx: 0x92e2ee1c  ecx: 0xa03f51a0  edx: 0x00033000
      edi: 0x05a3b310  esi: 0xa07d4b68  ebp: 0xbffff258  esp: 0xbffff258
       ss: 0x0000001f  efl: 0x00000282  eip: 0x93a2cff4   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x2f224000

    Hi Sergey,
    Thanks for your feedback, i will update to the product group.
    Regards.
    Dharmesh Solanki
    TechNet Community Support

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