U2413 Color Calibration "Verify USB Connection"

I am trying to use the Dell Ultrasharp Color Calibration Solution with an x-rite i1 Display Pro.
Can't get beyond "Verify USB Connection". The USB cable between the monitor and computer is connected (tried both a USB 3.0 and a 2.0 port). The USB hub on the monitor is working. E.g. a USB stick connected to it can be read. The hub also appears in Device Manager.
But the Color Calibration software insists that there is no connection.
I made sure that nothing was connected to the hub. Installed the driver as suggested by Chris in "http://en.community.dell.com/support-forums/peripherals/f/3529/t/19618874". So far nothing works.

The monitor is connected via HDMI to a Radeon HD 7900 card. I am not sure what you mean by "upstream" and "downstream", but there is a single USB cable connected to the back of the monitor to a USB 3.0 port on the computer. (I tried a USB 2.0 port as well.) The USB hub is working (tested with a USB stick). When I tried to use the calibration software nothing was connected to the hub (apart from when I tested with the x-rite i1Display connected to the hub).
Other USB ports on the computer are connected to: keyboard, mouse, HardLock dongle (also tested without the dongle).
The monitor was reset to Factory Defaults.
Only one monitor is connected.
DP 1.2 is disabled.
I tried the x-rite device connected directly to the computer and on both of the USB ports on the side of the monitor. X-rite's own Profiler software always recognizes the device, no matter to which port it is connected.

Similar Messages

W520 External Color Calibrator stopped working with updated Pantone v1.1 software

Can someone from Lenovo help me with this issue? Lenovo updated the color calibrator software in Aug 2012. They broke an external color calibrator working. L1/2 has been completely unhelpful. I also escalated to customer service with little result except that they say it is not Lenovo software and they do not have to support it! Unacceptable, the software isprovided by Lenovo. Lenovo doc also says an external color calibrator is supported. Lenovo needs to take responsibility for fixing this. Here are the email chains. I really want a refund or someone to ensure this package that Lenovo distributes is fixed!
Thanks for your help.
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:34 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
You are distributing this software and it is defective. Who do I NEED TO SPEAK TO AT LENOVO TO RESOLVE THIS? I WANT A REFUND ASAP!!!
From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:25 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
Hi Kelli,
I do not want this case closed and disagree. This is Lenovo provided software and according to Lenovo an external calibrator is supported. I want someone to take responsibility for getting this fixed. Lenovo has provided this software and needs to work with the vendor to ensure it works. Who do I need to speak to in management? I do not appreciate the way support has just shuttled this around and nothing has gotten done.
Sincerely,
Christopher
Lenovo Doc:
3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
From: Kelli Sent: Wednesday, November 14, 2012 11:12 AM To: christopherlang1@ Subject: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Sensitivity: Private
Mr Lang,
Please be advised that I have taken this case assigned to Doris. Lenovo is not able help you with this issue, We cannot provide support for a third party product. The calibrator you are using is supported by X-Rite; any issues with the device need to be addressed by them,
I am sorry for your frustration however Lenovo has exhausted all means to help with a non-hardware issue. At this time Lenovo is closing this case.
Kelli Customer Advocate Customer Complaint Resolutions Lenovo US 1009 Think Place, Bldg 2 Morrisville, NC 27560
Hi Doris, Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc: 3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device. http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt    This is really upsetting me!!!! Can we escalate to higher management? Thanks, Christopher
Hi Doris,
Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:
3.0 System requirements
=======================
Hardware requirements:
- Must have an embedded or external color sensor
- Can be integrated or used with a USB color sensor device.
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
This is really upsetting me!!!! Can we escalate to higher management?
Thanks,
Christopher
From: Christopher Lang Sent: Thursday, November 08, 2012 12:19 PM To: 'Doris' Subject: RE: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Doris,
I have the internal calibrator I purchased with my W520 and also an external calibrator from x-rite. The device is an i1 Display 2. The external calibration is what fails with the updated calibrator software package.
Thanks,
Christopher
From: Doris Sent: Thursday, November 08, 2012 12:13 PM To: Christopher Lang Subject: Re: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
Hi Christopher,
I'm still working wtth L2.
What exact model of color calibrator device do you have?
Sincerely,
Doris Customer Complaint Advocate Lenovo
www.lenovo.com/www.lenovo.com Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/07/2012   04:22 PM
   Subject
   FW:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator - case 184142
Hi Doris, Thanks for your time, re: case 184142. Can we get this package fixed? Jeremy’s response below just makes no sense to me, same as that call center in Atlanta is so problematic. I work in IT and when I phone that call center I really wonder sometimes whether I am even speaking with another IT person on the other end of the line. These are Thinkpad, mines is an expensive one, and I am very upset that this is the level of support I get (especially after upgrading my warranty even!). Please see what you can do. I would also like a manager to speak to DeAndrea at the call center. I am sure the calls are recorded and he was completely out of line and not helpful. Just like now I wonder ‘why did Jeremy even contact me!’ what with the response below. Please phone me tomorrow as we discussed. Have a great day! Thanks, Christopher From: Christopher Lang [mailto:christopherlang1@] Sent: Wednesday, November 07, 2012 9:38 AM To: 'Jeremy' Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Hi Jeremy, I am really not sure how Doris will help me with this technical issue? I fel like I am getting the run around and I AM. Thanks, Christopher From: Jeremy Sent: Wednesday, November 07, 2012 9:34 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, I never said to call level one. I literally said "please contact your Customer Service rep". Your customer service rep is the highest level you will get at Lenovo to be able to assist you. He/She is also the same person that got you in touch with me in the first place. I hope this helps. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA 1009 Think Place Building 2 - Lab 2P22
   "Christopher   Lang" <christopherlang1@>
11/07/2012   09:08 AM
   To
   Jeremy
   Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hello Jeremy, Uhhh.. My case was escalated to you now you are telling me to call level one again? WTH? You know…I just started on a contract with IBM. You know what they give us…Not ‘Thinkpads’ but Toshibas. You ought to think about that. I expect a phone call ASAP. I have also left a message with customer relations. Thank you, Christopher
From: Jeremy Sent: Wednesday, November 07, 2012 7:46 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Chris, This is not my department... please contact your Customer Service rep to get updates. Thank you!
Jeremy Level 2 Support Lenovo Systems Experts Lenovo USA
www.Lenovo.com/United   States Print only when necessary
"Christopher   Lang" <christopherlang1@>
11/06/2012   04:08 PM
   To
   Jeremy cc        Subject
   RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator
Hi Jeremy,
Any update on this package being fixed?
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@] Sent: Thursday, October 25, 2012 12:42 PM To: 'Jeremy' Subject: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Importance: High
Started failing when Lenovo updated the package for the w530.
Token Ring
Posts: 473 Registered: 03-10-2009
0
Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator 09-19-201211:39 AM - edited 09-20-201209:10 AM Hi. Can someone have a look at the Pantone 1.1 package. I am using an eye one display calibrator with the updated Pantone software and the calibration does not work. I get an error about an 8 bit image missing (have attached a screenshot). The calibration is not correct and Windows Photoviewer is pink. This was working OK with the v1.0 of the software (no longer on the w520 driver page). The error message is "There was an error loading the specified profile. Please make sure the image has an embedded profile and it is an 8-bit image." This was working fine before the update to v1.1. Thanks
Re: New Pantone Color Calibrator posted [ Edited ]
10-21-201202:43 AM - edited 10-21-201202:47 AM This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
Re: New Pantone Color Calibrator posted [ Edited ] Options ·         Mark as New ·         Bookmark ·         Subscribe ·           ·         Subscribe to RSS Feed ·           ·         Highlight ·         Print ·         Email to a Friend ·           ·         Report Inappropriate Content 10-21-201205:23 AM - edited 10-21-201205:26 AM
christopherlang wrote: This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
I've uploaded the 1.0 program.: http://www.mediafire.com/?62shz55gl757ahu
From: Jeremy Sent: Thursday, October 25, 2012 11:24 AM To: christopherlang1 Subject: contact info
here it is
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

I am getting the runaround!!!
Hi Doris,
I just left you a voice mail. One of the reasons I bought this laptop was for 3d photography. If I cannot use an external color calibrator and display then the laptop is not fit for purpose for the reasons I bought it. This software is ONLY available from Lenovo. According to Lenovo’s own doc, and the software’s doc, an external color calibrator is SUPPORTED. Lenovo needs to step to the plate and fix this. Not ME. If Lenovo needs to go to Pantone, or x-rite, then they Need to do that. Lenovo provided software that is not available to the public from x-rite or Pantone, and the software is to support Lenovo provided hardware (least so far as the internal calibrator), this software ALSO supports an external calibrator for use with an external display. The software supports both internal and external, and I would like to use my external display for 3d photography. This needs to be fixed please.
What are we going to do to resolve this? At his point of the runaround I’ve been getting I would like a complete refund.
Thanks,
Christopher
From: Christopher Lang [mailto:christopherlang1@]
Sent: Wednesday, November 14, 2012 2:35 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
PS I hope you are aware Kelli that the Pantone software is not available from Pantone to customers….
From: Christopher Lang [mailto:christopherlang1]
Sent: Wednesday, November 14, 2012 2:26 PM
To: 'Kelli'
Cc: doris
Subject: RE: SF184142 LENOVO
Importance: High
Hi Kelli,
As you know the ‘software’ purchase is by virtue of purchasing the laptop with the color calibrator. Are you saying you will refund my cost for the calibrator? I don’t think you quite get how much time I have spent with support with this laptop. I have had multiple issues with the it. The calibrator, failed BT adapter, Sudden Shutdown syndrome (where the machine would just shutoff on its own –well documented in the Lenovo forums and I have at least a dozen emails on this issue) as well as many issues with the Displayport connection and an external 3d display for which I spent months working with Nvidia to resolve. This laptop has wasted a huge amount of my time. The support has been atrocious.
I would like a refund for 1. The laptop 2. The external color calibrator I cannot use because the software from Lenovo does not work (this package is NOT available from x-rite as well –It is sold to Lenovo). I have a receipt for the color calibrator and would be happy to provide that.
Thank you,
Christopher
From: Kelli
Sent: Wednesday, November 14, 2012 2:09 PM
To: Christopher Lang
Subject: RE: SF184142 LENOVO
Mr Lang,
Your request for a refund on the laptop is declined. The machine has had not hardware issues and was purchased in February. We are willing refund the software only.
Kelli
Customer Advocate
Customer Complaint Resolutions
Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

HP Officejet Pro L7590 won't print correctly after it sits a few days Windows Vista USB connection

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
Thanks for any help

Rocky8,
This is a little outside our area of printing, but I'll try and help you the best I can. My question for you is the printer showing up under the USB menu in Parallels. If it's not showing up then you need to determine why the USB connection isn't showing up in your Parallels USB menu. This could be a couple of issues, but the one that I think might be happening is the version of the USB port your using. Can you verify that you're not connecting the printer via a USB 3.0 port. Try plugging into one of your other USB ports to see if the printer will show up in the parallels USB menu.
BT
Working for HP and here to help!

Anyone know why my Ipod Touch won't wi-fi sync with my win 7 PC unless it is usb connected to it?

According to latest Apple IOS release 5.1.1 I can wi-fi sync my IPod to ANY networked PC hosting its ITunes as long as the IPod is connected to a power source and its wi-fi is enabled. Well...doesn't work ("Sync Now" button is not enabled). It IS however enabled if I connect IPod to the windows 7 pc via usb cable. Of course, this option is then superflous as I am capable of syncing the device via the faster USB connection instead. Isn't it supposed to work if the ipod is connected to a power outlet, or my Macbook Pro and the Windows 7 PC and Itunes are running and on network? What's the point of the feature otherwise?
Reason I would ilke to do this is that my music library is housed on Windows 7 PC (it has more storage space then my MacBook Pro), but I often recharge it connected to my MacBook Pro This is a nice to have, but hardly necessary feature, but if someone has a solution I would love to know about it.
Possible error on my part:
I enabled this feature while IPod was not connected to any device. (later read that one should enable the feature while iPod connected to PC). The "sync now" button is not enabled UNLESS I connect the ipod to the Windows 7 pc by usb cable. THEN the "sync now" is enabled. What do i do to correct?

I synced iPod touch to a desktop wirelessly connected to a router.
Searched the forum and found 3 useful suggestions.
1. check the firewall log to ensure there was an exception allowing applemobiledevice.exe to clear the firewall, if it is blocked.
2. Verified the desktop was accessible via wi-fi.
3. Connected iPod to the desktop using the usb cable,
ran iTunes,
clicked the iPod device icon to open the Sync window,
clicked the SUMMARY tab and
scrolled down to the checkboxes. Checked the box for "wi-fi sync".
Then SYNCED the iPod via the cable.
Then disconnected the iPod from the cable without clicking the EJECT icon. This leaves an established sync connection on iTunes.
Quit iTunes, then reloaded it to ensure the iPod device icon still appears under DEVICEs in iTunes.
I wonder if you are having problems with the wireless transmitter? I've had them burn out in the past. Replaced a router that died, and had a dell laptop whose wi-fi xmit/receiver died.
Also had to re create the wireless network setup on the desktop. Not sure why but twice have had to recreate it when it quit working.
I sympathize. it's a pain in the butt dealng with networks.

Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)

Finally got it working.. Ok so First read this
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
http://support.apple.com/kb/TS1567
After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
But after all that download and reinstall itunes.
After doing all that i was able to get mine to show up in itunes
Hope it helps

How to Force the Display to be On? (W520, for Color Calibration Purpose)

Hi,
I am trying to get the color calibration to work on Linux on my W520 and the color detector seems to work with dispcalGUI. However, when I close the lid of the laptop, the LCD always turns off. I verified that it is not caused by either acpid or the thinkpad_acpi kernel module by unloading them. I cannot find a BIOS option for this either.
How can I force the display to stay on when I close the lid?
Thanks!
(I am using Gentoo x86_64 with kernel 3.2.12)

Hi
Welcome to Lenovo Community
Have you installed the PM utilities
https://wiki.archlinux.org/index.php/Acpid#Tips_and_tricks
https://wiki.archlinux.org/index.php/Pm-utils
Hope This Helps
Cheers!!!

Differences operating Canon Pro-10 Wirelessly vs USB connected

To test my new Canon Pro-10 I connected it via USB last night and printed with it. The Quick Menu was "complete" with all the bells and whistles showing in the "corner" box. When I printed it offered me many options for Quality and Media -- various types of paper including Canon paper and other papers. Now that I've successfully connected wirelessly, my paper options are limited to "photo paper" and "plain paper", and the corner box has only a couple icons in it and I get a message that a driver is missing for Quick Menu. I re-installed Quick Menu from the Canon website and I still get that message. Prints I got last night via USB connection were good -- a bit dark but good quality. I'd selected "other matte paper" because it was a third party brand. Today I used the same paper and printed one of the same images and it was smeary and totally unusable. I switched to Canon paper and printed the same image. It was much better but WAY too dark to use. I can probably edit the image to fix that but I shouldn't have to......
VERY unhappy with my Canon experience so far -- been using an Epson for 8 years, thought it was time for an upgrade and I wanted wireless due to space constraints around my desk. Should I not expect quality photo prints via wireless?
Solved!
Go to Solution.

I have three of these printers in this line. The 9000, 9500 II amd the Pro-100. Not a Pro-10, however.
They all printed differently but after a little tinkering with the settings, they all did very well. They are great printers.
First off you must not let the printer set anything. Turn off every bit off control it has. You can do this with the Canon My Printer under the Printer Settings tab. Do you know how? I will guess, yes, for now but if you don't get back to me.
Second, you need to have your photo editor handle all settings and color matching. You know how to do this?
And lastly, it is essential you get some settings on your monitor that somewhat matches what the printer is printing. Your printer may be doing exactly what you are telling it to do and you have no idea it is, because your monitor is off. If you don't do this step, you can forget the other steps. However, there are only a few things that you need to be concerned with. You don't need any fancy extra add-ons to do this. No additional sortware or gadgets, etc.
But you must get the grey-scale very close. You need to get the brightness very close and you need the contrast very close.
After you do these things you can make adjustments to your prints by just looking at your screen. Because you know the monitor and printer are on the same level. One more point, you can NOT get a printer to print every color exactly the way you saw it. It isn't possibile as all colors and adjustment effect all others. My goal is to get the skin tones right. That is what people notice most.
For instance, I know my newest Pro-100 tends to print darker than what I see on the monitor. So, I automatically know to set it's prints one stop brighter in Photoshop, in my case. It also prints with a slightly warn tone. Most of the time, with protraits especially, this if OK but sometimes it is not. In that case I adjust the "temp" setting slightly cooler in PS.
Make sure you have the correct ICC profiles and you are using Canon brand ink and paper untill you get good with the printer. Very, very important, otherwise you don't know if the printer is doing exactly what you are telling it to or not.
Also, use the USB connection until everything is right. You are just adding another issue when you try to set up the printing a nd the wireless all at the same time. Just like using Canon branded products until it is a go.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

W530 Color Calibration Issue

Every month I re-calibrate my display using the COLOR by PANTONE Color Calibrator (v1.1.0).
I tried doing it today and kept getting this error, even though the tone for successful calibration always goes off:
Link to picture
I'll try to calibrate the screen once, but it will fail. When I try a second time, it will also fail, and give me the error seen above. If I try a third time, I finally get the three failure tones and the software simply closes itself.
Is this a hardware issue? A driver issue? Are there any solutions for this?
Recently updated my computer. Windows 7 64-bit.
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
Solved!
Go to Solution.

Hi again, crmichae
What updates have you recently done to your machine? I did some research and found two highly relevant updates for your machine in general, and this issue more specifically. If you haven't already updated them, I found drivers for both your BIOS and the your graphics card that have been released recently and are a good place to start with helping this issue. The graphics driver can be found here and the BIOS can be found here.
Hope it helps. Let me know how it goes,
Adam
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Color Calibration for Samsung T220?

Hi,
I recently bought a Samsung T220 to connect to my MacBook using the Displayport to DVI adapter, but I'm having hard time calibrating its color -- it always looks over saturated. The best profile I tried so far is the default profile for the laptop LCD, but it still looks over saturated.
Is there a way to fine tune the profile? When I went to the color calibration wizard, the screen seems to change to use another profile.
Also in the color calibration wizard, what's the exactly meaning of the word "neutral"?
or, better yet, does anybody have the ColocSync profile for this monitor?
Thanks.

I got the following response from Datacolor. So I guess the Spyder is an option.
Dear Thomas,
thank you very much for your message and your faith in Datacolor products.
The Spyder3 (Elite, Pro and Express) is fully compatible with latest display technologies, such as LED-Backlight, Wide-Gammut and screens with a glossy surface.
Best regards,

Pantone Color Calibrator Program Version 1.1.0 is available (15 Aug 2012)

Pantone Color Calibrator Program Version 1.1.0 (15 Aug 2012)
Version 1.1.0 build 6196
Updated version.
Thinkvantage Update does not know about it (yet).
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015010
Pantone Color Calibrator is a software application designed to work with the embedded color sensor inside select Lenovo laptop models. Together, this software and color sensor combination can calibrate your laptop to ensure that the color in your images is displayed accurately.
Hardware requirements:
- Must have an embedded or external color sensor.
- Can be integrated or used with a USB color sensor device.
Supported ThinkPad system:
- W520, W530
Supported operating systems:
- Microsoft Windows 7 32-bit, 64-bit
- Microsoft Windows XP Home Edition, Professional
W520 4270CTO i7-2820QM Quadro2000M 1920x1080 Display 16GB RAM 2x240GB Intel 510 SSDs (RAID 0) - BIOS 1.42 - PCMark7:4,568
Samsung Series 9 15-inch NP900X4C-A03US - PCMark7: 4674

Don't get your hopes up too high that this version will yield a better calibration of the FHD panel. The calibration result on 6500K still has a greenish cast on my two systems. I ound up using another user's profile that was created with an external calibrator. The results are much, much better than the ones developed with the Pantone 1.1 program.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

W520 - Color Calibrator won't work.

Hello guys, I'm stuck. I want to calibrate the monitor through the Color Calibrator Tray that always complains that the monitor needs new profiling. When I start the application and I shut the laptop to run the first test it says "No connection possible". I do not find drivers or any other things. Could it be - that the hardware isn't installed although the Lenovo System Update installed the Calibrator Tools? I have Lenovo Model Type: 4282RD4
Can anyone help?
Solved!
Go to Solution.

Grüezi Benji:
I had a bit of a problem getting this colour calibrator to work when my new W520 arrived a few weeks ago.
I am by no means an expert on this subject, so, take what I say with a grain of salt.
It appears to me that the software that actually calibrates the colour does not come from Lenovo's website. I went to this website: X-Rite Pantone Calibrator and downloade a small application from there. I installed it, and now the calibrator works fine. Below is a picture showing the product I downloaded.
Michael
W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

24" Color Calibration

I have a new 24" White iMac and the display is about like gazing into the Sun. (well documented in these forums and I'm well aware of all the display issues themselves so lets not rehash any of that here).
What I'm looking for is recommendations for color calibration. I've seen posts about "Shades" and also how much CPU it uses so I'm looking for other solutions.
One person recommended the Pantone Huey tool. Is anyone familiar with this? The price is more reasonable than some...

Would you mind describing how you got your 2005FPW to work with your G5? I'm trying to connect one to my G5, which has the GeForce FX 5200 video card. I've tried using, in succession, the VGA (#1 selection) and the DVI (#2 selection) ports to no avail. I used appropriate cables for each port. I know the #3 and #4 selections are irrelevant.
Also, the required 1680 x 1050 resolution is not available in System Preferences->Displays. I've gone to nVIDIA and Apple sites for updated drivers to download for the video card and to discussion groups for advice, but no luck. The nVIDIA site is for Windows-only machines and refers me to Apple, but any "promising" downloads are for OS 9.
Would appreciate anything you can tell me.

MX700 Cisco telepresense screen color calibration

We have a cisco MX700 telepresense unit, having a color calibration issue, when the system is first turned on the screen on the left is blue, screen on the right is pink, when connecting the desktop colors are off. I see a color calibration port on top of the unit, is this a color calibration issue or could it be something else?

USB connection hosed

I received the Verizon S/W update this morning and now when I connect to my computer to transfer files, it does nothing but connect for charging - no USB connection. I use this alot for work
Also my battery is draining much faster than normal
Anyone having thsame issues?

Dear jess5846,
Good afternoon. Not being able to view your picture gallery can be quite frustrating. I personally also received this update and did not experience this issues. Below are steps you may try to resolve your equipment concerns.
Do you get an error message when clicking on gallery? First, let's try the basic powering off phone, then removing your battery. Replace the battery back to your phone and power phone back on. Click on gallery and verify you can view your pictures. If you are still unable to view gallery, try removing sim and re-inserting. For directions click http://vz.to/V5RXCf If you are still experiencing difficulites, please feel free to reach out to us for further assistance. Have a great weekend!
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

USB connection for internet

I have a BB 8830 curve. I have Alltel. I currently use an air card for when I travel for internet. I would like to use the USB connection on my BB to connect to the Internet. How do I do that?

To browse internet using BlackBerry device your need to configure your device as IP Modem. Follow the below steps to do so -
1. Connect Your BlackBerry
Make sure your BlackBerry is connected by USB cable, and launch BlackBerry Desktop Manager. This is necessary for using the BlackBerry as an external modem. You cannot use BlackBerry as a modem unless you have BlackBerry Desktop Manager running in the background!
2. Verify The Modem Driver Exists
Go to Control Panel -> Phone & Modem Options. In the Modems tab, you should see a new "Standard Modem" on a new port (such as COM6 or COM11).
3. Verify The Modem Driver Is Functioning
Go to Control Panel -> Phone & Modem Options. In the Modems tab, you should see a new Standard Modem on a new port (such as COM6 or COM11). Click Properties -> Diagnostics -> Query Modem. You should see the following:
ATQ0V1E0 - OK
AT+GMM - BlackBerry IPmodem
AT+FCLASS=? - OK
AT#CLS=? - OK
AT+GCI? - OK
AT+GCI=? - OK
ATI1 - Research In Motion / BlackBerry IPmodem
ATI2 - Research In Motion / BlackBerry IPmodem
some more....
4. SPECIAL CONFIGURATION STEP
Go to Control Panel -> Phone & Modem Options. In the Modems tab, you should see a new Standard Modem on a new port (such as COM6 or COM11). Click Properties -> Advanced and add the following Extra initialization commands for T-mobile USA (for yor carrier contact your carriers support and know the 'internet APN' and put in Blue marked place
+cgdcont=1,"IP","wap.voicestream.com"
Call your carrier to confirm the command
5. Add A New Internet Connection
Close the Phone and Modem Options and the Control Panel. Create a new connection with Start -> Connect To -> Show all connections -> Create a new connection.
1. Click Next
2. Select "Connect To The Internet" then Next
3. Select "Set up my connection manually" then Next
4. Select "Connect using a dial-up modem" then Next.
5. Check only the Standard Modem (if prompted).
6. Give the connection a name such as "BlackBerry Modem", then Next.
7. On the next screen, pick one of the following phone numbers *99#
8. Use the user name and password that is used by your carrier
6. Disable IP Header Compression
Make sure TCP/IP Properties (Advanced) "Use IP Header Compression" checkbox is NOT checked. To verify this, do these steps:
1. Start Menu->Network Connections->"BlackBerry Modem"
2. Click Properties Button
3. Click Networking Tab
4. Select "Internet Protocol (TCP/IP)"
5. Click Properties Button
6. Click Advanced... Button
7. Disable "Use IP header compression" checkbox
8. Click all OK buttons to close all dialogs
Also make sure you clear all these checkboxes, if you see any of these checked:
Turn off "Enable Hardware Flow Control"
Turn off "Enable Modem Error Control"
Turn off "Enable Modem Compression"Note: You can check the knowledge base as well Connect a computer to the Internet using a GPRS, EDGE, or UMTS BlackBerry smartphone as a tethered m...
tanzim
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U2413 Color Calibration "Verify USB Connection"

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