U2515H Randomly goes black

I purchased this monitor about 4 weeks ago.
The screen goes black only for a 1-2 seconds and then back to normal. This happens randomly.
I am pretty sure I can rule out the GPU since my previous monitor 2412HM was running with it and it didnt go randomly black.
I was running Windows 10 and initially thought maybe this was due to beta software. However I have been running Windows 7 now for a few days and problem remains.
I am using Display Port, the GPU is a EVGA Nvidia GTX 770.

Count me as someone who is also seeing this problem. I have a NVIDIA GTX 780 (Zotac 3Gb) connected from GTX Displayport to mDP on the monitor. I've used the USB 3.0 hub for various devices including iPhone6 and a USB hard drive.
My system is a dual boot Hackintosh into Yosemite 10.10.2 and Windows 8.1, I don't see this problem the Hackintosh side but do on Windows 8.1 I believe. I've uninstalled all of the NVIDIA drivers and rebooted, reinstalled and still see this problem.
I am using the Dell Display Manager and that doesn't fix it, no virtual desktops setup. I will uninstall that tonight so see if it fixes it plus removing the USB 3.0 cable.
I've used two DP -> mDP cables and the problem occurs on both cables so its not that. I'm running 2560 x 1440 resolution.
The weird thing is that sometimes, just sometimes, the screen is fine, no blanking. Then reboot and it reoccurs. If it was overheating in the video card, then I'd understand or heat/power issues, but it occurs on cold reboot and no load on the card. So its a screen, sync or power issue I believe.
Help!

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Thank you for your prompt response. I took an appointment with Genius Bar. Yes, this is a brand new laptop purchased it online through Apple website and received it on May 29th. I started noticing this issue from last week and it is happening at least 4 to 5 times in a day.
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Hello Raymond Swanson,
Thank you for using Apple Support Communities.
I have a couple of things to recommend here. First, reset your iPhone with this article and see how it works for a little bit:
Resetting your device
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
From: iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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http://support.apple.com/kb/HT1766
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Just got this monitor and I'm having the exact same issue. Goes black for like 2 seconds randomly. It's differently on the monitor side of things, as I have another monitor connect through DP(daisy chain) and the same issue happens on that monitor as well. Both random, but sometimes at the same time with each. My third monitor which is connected through DVI has zero issues. I have tried the Dell without anything else connect, but getting the same issues.
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IBook randomly goes black

Hi,
I have a probalem that happens every once in a while. (Maybe happens once every other day.) It seems when I am running on battery it happens more then not. Although it has happened while plugged into the wall.
The screen simply goes black and the computer does not respond at all. By that, I mean holding the power button down doesn't do anything to hard reset it. The only way I have been able to reset it and start it back up is by removing the battery then replacing it and starting back up normally.
When it happends on battery power I always watch the batt. indicator and make sure it has plenty of power, so its not going black casue of that.
Does anyone know what might be causing this?
Thanks
iBook G4 14" 1.33Ghz (Late 2004) Mac OS X (10.4)

My guess is the dreaded Video Card/Logic board failure, which is soo famos with these iBooks.

Is there a problem with my graphics card, my screen randomly goes black?

Hi all,
I've been noticing that my laptop screen randomly blacks out though the device still appears to be on. I end up doing a full shut down by pressing the power button for 5 seconds and restart thereafter. Although this has happened at various times, it most recently has been occurring while using Google Chrome. Right before the screen blacks, I tend to see a prompt in the upper right hand corner of the screen that says something like "Intel HD Graphics now in use" or something about gfxCardStatus. Obviously for now I've been limiting the use of Google Chrome, but I'd still like to know if there is a substantial problem here. I'm using a Macbookpro 15in OSX version 10.7.4, i5 intel core processor. After restarting, this is the error message that I receive and report to apple:
Interval Since Last Panic Report: 227498 sec
Panics Since Last Report:          5
Anonymous UUID:                    269D36CF-8BA3-40BF-A749-409AC5A9A89C
Wed Jul 11 10:04:03 2012
panic(cpu 3 caller 0xffffff7f809ab947): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809f18f000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff807c133060 : 0xffffff8000220792
0xffffff807c1330e0 : 0xffffff7f809ab947
0xffffff807c133170 : 0xffffff7f80a9baa4
0xffffff807c1331c0 : 0xffffff7f80a9bb64
0xffffff807c133220 : 0xffffff7f80d48749
0xffffff807c133360 : 0xffffff7f80ababed
0xffffff807c133390 : 0xffffff7f809b52c2
0xffffff807c133440 : 0xffffff7f809b0bc4
0xffffff807c133630 : 0xffffff7f809b16ed
0xffffff807c133710 : 0xffffff7f817d0000
0xffffff807c133760 : 0xffffff7f81795b2e
0xffffff807c133780 : 0xffffff7f817b670c
0xffffff807c1337b0 : 0xffffff7f817b6494
0xffffff807c133800 : 0xffffff7f817b67ce
0xffffff807c133820 : 0xffffff7f817e92f9
0xffffff807c133850 : 0xffffff7f817eb7bb
0xffffff807c133880 : 0xffffff7f817a30b0
0xffffff807c133a40 : 0xffffff7f817ebf68
0xffffff807c133b00 : 0xffffff7f817a0119
0xffffff807c133b60 : 0xffffff800065501e
0xffffff807c133b80 : 0xffffff80006558fa
0xffffff807c133be0 : 0xffffff800065609b
0xffffff807c133d20 : 0xffffff80002a3f08
0xffffff807c133e20 : 0xffffff8000223096
0xffffff807c133e50 : 0xffffff80002148a9
0xffffff807c133eb0 : 0xffffff800021bbd8
0xffffff807c133f10 : 0xffffff80002af150
0xffffff807c133fb0 : 0xffffff80002da6ce
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000->0xffffff7f80c24fff
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80802000
            dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f80939000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f80901000
         com.apple.nvidia.nv50hal(7.1.8)[7596DB8C-AE9D-3C87-B11A-0ED8F940CAF8]@0xffffff7 f80c25000->0xffffff7f80f46fff
            dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000
         com.apple.GeForce(7.1.8)[00925AF3-22EE-3858-8BD3-06AE57DFCC86]@0xffffff7f817950 00->0xffffff7f81854fff
            dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000
            dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f80939000
            dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80802000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f80901000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 103855761228
last loaded kext at 47290318130: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f81ec4000, size 28672)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt          0.0.74
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
com.apple.driver.AGPM          100.12.42
com.apple.driver.AppleHDAHardwareConfigDriver          2.2.0f3
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AppleIntelHDGraphics          7.1.8
com.apple.driver.AppleIntelHDGraphicsFB          7.1.8
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleSMCPDRC          5.0.0d0
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.GeForce          7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
com.apple.driver.AppleMuxControl          3.0.16
com.apple.driver.AppleLPC          1.5.8
com.apple.driver.AppleBacklight          170.1.9
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleIRController          312
com.apple.driver.AppleUSBCardReader          3.0.1
com.apple.driver.AppleUSBTCKeyEventDriver          225.2
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.iokit.SCSITaskUserClient          3.2.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AirPort.Brcm4331          530.4.20
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleUSBUHCI          4.4.5
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOAudioFamily          1.8.6fc17
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleSMC          3.1.3d8
com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.nvidia.nv50hal          7.1.8
com.apple.NVDAResman          7.1.8
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.driver.AppleFileSystemDriver          13
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.7
com.apple.iokit.IOCDStorageFamily          1.7
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.driver.AppleKeyStore          28.18
com.apple.iokit.IOUSBMassStorageClass          3.0.1
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
Can someone please help? This is also my first time posting so forgive me if I have not provided customary information.
Thanks!

Looks like a failed graphics GPU. Run Apple's Hardware Test in extended mode 2-3 times back to back. If errors appear that confirms a hardware problem. The reason for running the test 2-3 times back to back is AHT does not always find errors on the first or second pass, however when it does find them it is correct.

Screen randomly going black

every now and then my screen will become black. sometimes i cans till sorta see the image that had been on the screen. if i close the screen down and wait for the little white blinking light to come on that indicates it is sleeping and then reopen it is normal again.
any ideas?
~ michelle

You can adjust the settings that regulate this in System Preferences -> Energy Saver -> Sleep->
Where it says "Put the display to sleep when the computer is inactive for:" you can choose increase or decrease the time interval before the screen will turn black.

Facetime randomly goes black and then exits.... hangs up on call backs

try to call back and exits on "connecting". i have to restart the ipad in order to fix it only to have it do it again after awhile.
using an iPad2 on iOS 5 (this is happening to my girlfriends ipad2 also)
any help would be great

Your describing what is likely a monitor issue, the GPU on the logic board usually wont manifest such symptoms. However there still can be a power fault on the logic board to the monitor
Contact Apple for appt. to drop your Air off for in shop diagnosis and possible repair.

I upgraded to Mavericks and my iMac monitor goes black randomly, but my attached cinema monitor stays active. I can fix it by putting it to sleep and waking it up again. But often it happens immediately after.

I have a 30in cinema display attached to my iMac and the iMac screen randomly goes black while the cinema stays active. I can put it to sleep and log back in which fixes it, but often it happens again immediately after. Sometimes it happens so quickly I can't even finishing logging in! I'd like to know if this is a Mavericks issue and I will roll my machine back. Thank you!

RocknOats
Wanted to update you on my situation with this.
So far 8 hours have gone by and I have not had a screen blackout.
FIRST I did the Hardware Test. TWICE on the extended test, the instructions on the KB Article explain. It took almost 3 hours, but while the test was running, both times, my computer screen did not go black.
I did get an error message, both times. Different each time. I looked up both of the error messages on discussion boards. Lots of conflicting info
One good thread said my first error was that my hard drive was bad and would probably fail.
The next error message I researched said that a fan was bad or needed replacement.
(information comes from other folks on discussion boards, not from Apple or technician)
Not sure what exactly those 2 error messages indicate but I followed a thread where someone found a solution by doing the following. So far it's worked.
After Hardware Test I did a shutdown and an SMC resest. Unplugged computer power source from wall and computer for about 10 minutes.
Finally after a restart I downloaded "SMC Fan Control" (CNET Downloads has a nice safe copy you can download)
There is a temperature monitor and from what I've read so far, keeping the CPU temperature under 50˚C is ideal. Making sure your fans and computer is in a well ventilated area/room too of course.
The SMC Fan Control helps you set your own speeds on the fans and so far everything has been going normal.

Screen will randomly go black

Screen just randomly goes black... If I press the "reduce brightness" key on they keyboard to the equivalent of turning it completely off and turn it back on I can get up to 10 mins of screen working.
I still have no Idea what can this be, and I cant find any answers online.
Any ideas?
I've restarted, reseted PRAM, removed battery, plugged and unplugged a lot of things... I'm lost and out of warranty =/

I have the same problem.
I don't think is hardware related, since I've seen several posts of people with the same issue in the last weeks.
Probably it started after updating 10.6.4, I don't know for sure. That update includes this: "resolves a display sleep issue with MacBook Pro (Early 2010) computers" (see http://support.apple.com/kb/HT4150). Maybe that had an effect for older Macbook users, I don't know.
I tried to reset the SMC, but it didn't work.
I also try to delete the "com.apple.windowserver.plist" preferences (as specify on http://support.apple.com/kb/HT1573), and it seemed to work for a couple of hours, but then the problem returned.
Another that thing that fix it temporary as the "reduce brightness" was to set one of the corners to "display sleep".
I hope this is a software issue and that Apple fixes it soon. It's so annoying.
Message was edited by: FSF

Screen goes black randomly

Hi everyone.
I have a very strange issue on 2 different PCs.
From time to time the screen goes completly black, and I have to wait about 2-3 seconds for it to restore the picture.
Both have NVIDIA video card, one PC has GF8900GT the second GF7200.
Both PCs running GNOME
In both PCs the screen is connected via DVI port.
One PC has Arch installed for about 4 months the second has a 3 days old installation.
I also have a laptop with Arch (about 4 months) but I didn't expirience any issues there.
I'm not sure what the problem is, but it really annoys me.
I'll be very gratefull if someone points me in the right direction.
Thanks in advance.

Hello dhruid,
Thanks for the question. After reviewing your post, it sounds like the screen goes black randomly. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X: What is Safe Boot, Safe Mode? - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Hi, my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I

Hi,
my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I fix this?

Emily..
Could be the graphics card, run the Apple Hardware Test
If the hardware test doesn't reveal any problems, use Lion Recovery.

U2515H Randomly goes black

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