U44M1P7 install errors encountered
I'm using CC and received an update is available icon. Opening the drop down revealed that 5 apps required an update. I check what the update was about and it said: Extension Manager 6.0.7 Update. This update fixes an authentication issue for users running Extension Manager on Windows. I figure the only way to get the updates OFF my list is to go ahead and UPDATE ALL and away they went. Each in turn tried to update and then gave the U' code that you see in the discussion box. Because of this, the icons in the Menu/Icon Bar are always showing that CC needs to update some apps... and ME being a bit You Know What, I keep going back to it and thinking... Why did I even get this because I'm running a MAC? Anybody know? Or are you thinking what I'm thinking?
OK! I shouldn't leave it like that... I'm thinking that someone goofed and forgot to tell the updates to install only on Windows machines. sorry
Message was edited by: liutauras
Hi liutauras,
Welcome the Community!
Please sign out from Creative cloud app and sign in back, if that doesn't resolve the problem then please try to perform the steps mentioned in both links below:
U44M1P7 - Updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
Thanks!
Ankit
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http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Thanks -
Errors encounted during installation. (U44M1P7)
Happens when I try to update:
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | START - Installer Session
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | RIBS version: 7.0.0.108
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Total Timer]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK: Single instance running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Credentials
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Load Deployment File
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | deploymentFile option not given
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Another Native OS installer already running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Create Required Folders
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Assuming install mode
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Looking up install source path
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Sync Media DB ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Sync Media DB]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Pre check media db sync
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | End of Pre check media db sync. Exit code: 0
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Sync Media DB] took 1103.18 milliseconds (1.10318 seconds) DTR = 551.132 KBPS (0.538214 MBPS)
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ready to initialize session to start with ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring original data since install source is local
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | ______ Verify Dependency Subscribers ______
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:11:38:783 | [INFO] | | OOBE | DE | | | | 10644 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:784 | [INFO] | | OOBE | DE | | | | 10644 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "workflow" to: updater
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "patchesOnly" to: 1
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "workflow" to: updater
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Found payload actions:
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Deciding what installer mode to use...
06/18/13 14:11:38:844 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Setting requested payload actions
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:11:38:846 | [INFO] | | OOBE | DE | | | | 10644 | END Setting requested payload actions
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | Collected advanced path check information for INSTALLDIR
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is a well-formed path
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not the root path
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a local volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a writable volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:11:41:605 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | In InstallPreSystemCheckProc
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 91.3976 milliseconds (0.0913976 seconds) DTR = 12954.4 KBPS (12.6508 MBPS)
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Payloads passed preflight validation.
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Call PreSession Custom Hook
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionOpenProc
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.652384 milliseconds (0.000652384 seconds)
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.5 milliseconds (5.0035 seconds) DTR = 500.45 KBPS (0.48872 MBPS)
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Installer Operation: PayloadInstaller
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Request to install payload
06/18/13 14:11:46:803 | [INFO] | | OOBE | DE | | | | 8896 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Extracting assets complete. Number assets: 2
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | CustomizedPatch property not found in database
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:088 | [ERROR] | | OOBE | DE | | | | 8896 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:11:47:088 | [WARN] | | OOBE | DE | | | | 8896 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:11:47:088 | [INFO] | | OOBE | DE | | | | 8896 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 404.807 milliseconds (0.404807 seconds) DTR = 1264.8 KBPS (1.23516 MBPS)
06/18/13 14:11:47:196 | [INFO] | | OOBE | DE | | | | 10644 | User specified overrideFile:
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.65 milliseconds (5.00365 seconds) DTR = 920.928 KBPS (0.899344 MBPS)
06/18/13 14:11:52:230 | [INFO] | | OOBE | DE | | | | 10644 | No operation. We're done:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components installed: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components repaired: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components removed: 0
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: The following payload errors were found during install:
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Restarting your computer is recommended:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | In order to complete the installation, please restart the computer
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Call PostSession Custom Hook
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionCloseProc
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.680943 milliseconds (0.000680943 seconds) DTR = 23496.8 KBPS (22.9461 MBPS)
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Total Timer] took 17021.8 milliseconds (17.0218 seconds) DTR = 183.999 KBPS (0.179687 MBPS)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | -------------------------------------- Summary --------------------------------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | - 0 fatal error(s), 1 error(s)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | --------------------------------------------------------------------- ----------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | END - Installer Session
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | START - Installer Session
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | RIBS version: 7.0.0.108
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Total Timer]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK: Single instance running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Credentials
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Load Deployment File
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | deploymentFile option not given
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Another Native OS installer already running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Create Required Folders
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Assuming install mode
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Looking up install source path
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Sync Media DB ...
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Pre check media db sync
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Sync Media DB] took 736.018 milliseconds (0.736018 seconds)
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ready to initialize session to start with ...
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring original data since install source is local
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:373 | [INFO] | | OOBE | DE | | | | 10148 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Found payload actions:
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Deciding what installer mode to use...
06/18/13 14:29:21:429 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Setting requested payload actions
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:21:431 | [INFO] | | OOBE | DE | | | | 10148 | END Setting requested payload actions
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is a well-formed path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not the root path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a local volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a writable volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:23:205 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | In InstallPreSystemCheckProc
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10307 milliseconds (0.00210307 seconds)
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Payloads passed preflight validation.
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Call PreSession Custom Hook
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionOpenProc
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.659524 milliseconds (0.000659524 seconds)
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:406 | [INFO] | | OOBE | DE | | | | 10148 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.74 milliseconds (5.00374 seconds)
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Installer Operation: PayloadInstaller
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Request to install payload
06/18/13 14:29:28:426 | [INFO] | | OOBE | DE | | | | 4792 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Extracting assets complete. Number assets: 2
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | CustomizedPatch property not found in database
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:683 | [ERROR] | | OOBE | DE | | | | 4792 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:29:28:683 | [WARN] | | OOBE | DE | | | | 4792 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:29:28:684 | [INFO] | | OOBE | DE | | | | 4792 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 406.593 milliseconds (0.406593 seconds) DTR = 1259.25 KBPS (1.22973 MBPS)
06/18/13 14:29:28:820 | [INFO] | | OOBE | DE | | | | 10148 | User specified overrideFile:
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:824 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:33:826 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:33:827 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.1 milliseconds (5.0031 seconds)
06/18/13 14:29:33:829 | [INFO] | | OOBE | DE | | | | 10148 | No operation. We're done:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components installed: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components repaired: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components removed: 0
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: The following payload errors were found during install:
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Restarting your computer is recommended:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | In order to complete the installation, please restart the computer
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Call PostSession Custom Hook
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionCloseProc
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.719319 milliseconds (0.000719319 seconds) DTR = 22243.3 KBPS (21.7219 MBPS)
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Total Timer] took 15654.8 milliseconds (15.6548 seconds) DTR = 34.7496 KBPS (0.0339352 MBPS)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | -------------------------------------- Summary --------------------------------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | - 0 fatal error(s), 1 error(s)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | --------------------------------------------------------------------- ----------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | END - Installer Session
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | START - Installer Session
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | RIBS version: 7.0.0.108
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Total Timer]
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK: Single instance running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Credentials
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Load Deployment File
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | deploymentFile option not given
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Another Native OS installer already running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Create Required Folders
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Assuming install mode
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Looking up install source path
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Sync Media DB ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Pre check media db sync
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Sync Media DB] took 1467.28 milliseconds (1.46728 seconds)
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ready to initialize session to start with ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring original data since install source is local
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:54:150 | [INFO] | | OOBE | DE | | | | 8112 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:152 | [INFO] | | OOBE | DE | | | | 8112 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4 .0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Found payload actions:
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Deciding what installer mode to use...
06/18/13 14:29:54:208 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Setting requested payload actions
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | END Setting requested payload actions
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is a well-formed path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not the root path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a local volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a writable volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:56:090 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | In InstallPreSystemCheckProc
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 539.895 milliseconds (0.539895 seconds) DTR = 133.359 KBPS (0.130234 MBPS)
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Payloads passed preflight validation.
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Call PreSession Custom Hook
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionOpenProc
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.589913 milliseconds (0.000589913 seconds)
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:930 | [INFO] | | OOBE | DE | | | | 8112 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:01:933 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.89 milliseconds (5.00289 seconds) DTR = 1657.44 KBPS (1.6186 MBPS)
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Installer Operation: PayloadInstaller
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Request to install payload
06/18/13 14:30:01:949 | [INFO] | | OOBE | DE | | | | 4968 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Extracting assets complete. Number assets: 2
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | CustomizedPatch property not found in database
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:314 | [ERROR] | | OOBE | DE | | | | 4968 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:30:02:314 | [WARN] | | OOBE | DE | | | | 4968 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:30:02:314 | [INFO] | | OOBE | DE | | | | 4968 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2 \setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 705.389 milliseconds (0.705389 seconds)
06/18/13 14:30:02:642 | [INFO] | | OOBE | DE | | | | 8112 | User specified overrideFile:
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:02:646 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.95 milliseconds (5.00295 seconds) DTR = 35.1792 KBPS (0.0343547 MBPS)
06/18/13 14:30:07:651 | [INFO] | | OOBE | DE | | | | 8112 | No operation. We're done:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components installed: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components repaired: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components removed: 0
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: The following payload errors were found during install:
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Restarting your computer is recommended:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | In order to complete the installation, please restart the computer
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Call PostSession Custom Hook
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionCloseProc
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.700131 milliseconds (0.000700131 seconds) DTR = 22852.9 KBPS (22.3173 MBPS)
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Total Timer] took 17427.6 milliseconds (17.4276 seconds) DTR = 86.2998 KBPS (0.0842772 MBPS)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | -------------------------------------- Summary --------------------------------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | - 0 fatal error(s), 1 error(s)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\ messages.properties")(Seq 26)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | --------------------------------------------------------------------- ----------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | END - Installer Session
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | START - Installer Session
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* =*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | RIBS version: 7.0.0.108
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Total Timer]
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK: Single instance running
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Credentials
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Load Deployment File
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | deploymentFile option not given
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Another Native OS installer already running
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Create Required Folders
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Assuming install mode
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Looking up install source path
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Sync Media DB ...
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Sync Media DB]
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Pre check media db sync
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | End of Pre check media db sync. Exit code: 0
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | :: END TIMER :: [Sync Media DB] took 4674.04 milliseconds (4.67404 seconds) DTR = 0.85579 KBPS (0.Please follow the instructions given in kb document : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
-
Error encountered when installing Acrobat Pro X in CS6 Master Collection
The error summary is as follows. I have read several community help and tried changing installation folder to Program Files (x86), reinstall Windows Installer, change installation language to US English and double checked there are no double byte characters in the installation path.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW066: OS requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failedThank you so much for your advice.
My Windows is Version 7 (64 bit) English.
The "Documents" folder of my personal account is on D: drive. I followed your advice and tried using administrator, whose "Documents" folde is on the default c: drive, to log in and install the software ut the same errors were encountered.
Wish you a happy, healthy and successful year of 2013. -
Problem updating After Effects CC (2014) I get this message: Update Failed Error encountered during installation. (U44M1P7)
Hi,
It’s version 13.1.1 It’s a trial version.
I am updating it from the Creative cloud desktop application.
I have the photography subscription with Lightroom and Photoshop with Creative Cloud.
I was interested in trying out the video software and have trials of Premiere Pro as well as others. The CC desktop app alerted me to the AF update just as it does for the others I subscribe to plus the ones I am using as trials. I have not had any problems with the other apps (trial or not), only with AF.
Thanks.
Nancy Chadwick -
After effects Error installing : Installation failed Errors encountered during installation.(34)
Hi guys i am having an issue with CreativeCloud.
I am on PC
Everytime i try to install After Effect trial on CreativeCloud it keeps saying this error message : "Installation failed Errors encountered during installation.(34)" and i've tried alot of times and always the same error message. I also tryed using CreativeCloud cleaner tool but that didnt help at all.
So if anyone can help please do it quickly and reply. ASAP !!!
Jayden.http://forums.adobe.com/thread/1290880
-
Errors encountered during installation (U44MIP7)
Upgrading via cloud.
Errors encountered during installation (U44MIP7)
What does this mean....?Hi Andy Stevens
You can follow the below mentioned link -
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Let us know if that helps
Thanks!
Garima -
U44M1P7 autoupdate error for Photoshop CS6.
When the autoupdater for the creative cloud runs, it will not update Photoshop CS6. Photoshop CS6 ver. 13.0.1x32 is installed on my Windows 8.1 computer. Autoupdate error: "Update Failed Errors encountered during installation (U44M1P7)" Any clue what that means and how to address it???
Installation failed. Error U44M1P7 | Updates
Mylenium -
Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image w
I am currently running CS3, windows XP, service pack 2, with recent update, 5.03 installed today.
I just opened a 500 page document not in sections where 90% of the document is a placed PDF.
The PDFS were placed using a sample Script that came with Indesign, that instructs the PDF to automatically flow each page after another.
When scrolling through quickly in the pages pallette, I get the follwing error:-
"Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image with different settings and try again."
I click OK.
Then I get the following error.....
" Could not complete request because of database error. The File "ABC.indd" is damaged (Error Code: 3).
Click OK....
Then I get the following error....
Adobe Indesign is shutting down. A serious error was detected. Please restart Indesign to recover work in any unsaved Indesign documents.
Then I get the error.......
Indesign.exe has encountered a problem and needs to close. We are sorry for any inconveneince.
And I have two buttons to click....
Debug or Close.....
If I click Debug, it closes Indesign.
Within this window there is also a window to gather further information....I click it and it tells me...
"Indesign.exe....Error Signature AppName: indesign.exe AppVer: 5.0.3.662
ModName: public.dll ModVer: 5.0.3.662 Offset: 0002e19a"
To view technical inforamtion about the error report, clikc here....
"Then it creates an error report and tells me where the report is located along with a scrollable window of 0xc0000005 and heap of zeros."
The report conatains a whole heap of CHECKSUM ERRORS.
CAN ANYONE PLEASE HELP??
I had these errors before updating to 5.03 and the patch hasn't rectified anything!!Open the .inx file in CS3 (that's what you have, right?) and save as a new .indd.
I'd also be tempted to open the tiff in Photoshop and do a save as to re-write it.
Let us know if it helps.
Storing files on the network leaves you more open tot he risk of file damage during transfer and save operations.
Peter -
Itunes install error message - program not found ...x64/difxinst64.exe
itunes install error message - program not found ...x64/difxinst64.exe
no problems with ITunes on Dell Inspiron Windows 7 until yesterday. ITunes version 11.0.2. iphone won't connect stating required software is not installed. uninstall and install 64 bit version of iTunes. I have 64 bit version already. I have uninstalled and reinstalled 5 times already. When re-installing ITunes get error message c:\programdata\34be82c4-e596-4e99-a191-52c6199ebf6\x64\difxinst64.exe. file does not have a program associated with it for performing this action. please install or create an association in the Default Programs control panel. iTunes install continues after the difxinst64.exe error message but then get the iphone cannot be used error message again. therefore, I can't sync my iphone with iTunes until I figure this out.
can't win for losing. had iTunes on my windows 7 laptop for 4 years. first time I've ever encountered this.I am a PC Tech and had a customer with this issue. Ran across this post in my search and ended up finding the solution on my own. The problem isn't with the iTunes software but the installer for the GEARAspi drivers. Really the issues is with the file type asssociations in the windows registry. On the system I was working on the HKCR key for .exe should point to the exefile key but pointed to nothing. To fix it create a new txt document and paste the following in (only paste what is in between the [code][/code] tags):
[code]
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"
[HKEY_CLASSES_ROOT\.exe\PersistentHandler]
@="{098f2470-bae0-11cd-b579-08002b30bfeb}"
[/code]
Now change the extension from .txt to .reg. Then right click and select merge. iTunes should now install properly. -
"Error encountered: ERROR: Final installdb run unsuccessful" during firmware cop installation
Hi all,
Just a heads up to anyone else who encounters this error when installing device firmware cop files onto CUCM.
We were upgrading the firmware on our CUCM cluster (small - consists of 1 x Publisher and 1 x Subscriber) - running 8.0.2.40000-1
I was installing:
cmterm-7936-sccp.3-3-21.cop.sgn
cmterm-7937-1-4-4-SCCP.cop.sgn
cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn
cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn
When doing so on the publisher server - it was throwing the following error output (note that the files actually ended up on the TFTP server but devices were not picking up the new firmware):
Installation Status
File cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn
Start Time Thu Mar 06 19:34:24 WST 2014
Status
Error encountered: ERROR: Final installdb run unsuccessful
03/06/2014 19:33:42 file_list.sh|Starting file_list.sh|<LVL::Info>
03/06/2014 19:33:42 file_list.sh|Parse argument method=sftp|<LVL::Debug>
03/06/2014 19:33:42 file_list.sh|Parse argument source_dir=/|<LVL::Debug>
03/06/2014 19:33:42 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
03/06/2014 19:33:42 file_list.sh|Parse argument remote_host=10.133.1.240|<LVL::Debug>
03/06/2014 19:33:42 file_list.sh|Parse argument user_name=ccmadministrator|<LVL::Debug>
03/06/2014 19:33:42 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|SFTP command complete (0)|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|List file (pre-filtered):|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) RSA|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) UC|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) WIRELESS|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) asa914-k8.bin|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) cmterm-7936-sccp.3-3-21.cop.sgn|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) cmterm-7937-1-4-4-SCCP.cop.sgn|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|(CAPTURE) cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn|<LVL::Debug>
03/06/2014 19:33:43 file_list.sh|/usr/local/bin/base_scripts/filter.sh file=/var/log/install/downloaded_versions|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|No patch type specified. Optional.|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|No upgrade mode specifed. Optional.|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Current version is 8.0.2.40000-1|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Processing token "RSA"|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|INorOUT=OUT RSA: Not a signed patch file|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Processing token "UC"|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|INorOUT=OUT UC: Not a signed patch file|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Processing token "WIRELESS"|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|INorOUT=OUT WIRELESS: Not a signed patch file|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Processing token "asa914-k8.bin"|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|INorOUT=OUT asa914-k8.bin: Not a signed patch file|<LVL::Debug>
03/06/2014 19:33:43 filter.sh|Processing token "cmterm-7936-sccp.3-3-21.cop.sgn"|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|INorOUT=IN cmterm-7936-sccp.3-3-21.cop.sgn: filter passed|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|Processing token "cmterm-7937-1-4-4-SCCP.cop.sgn"|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|INorOUT=IN cmterm-7937-1-4-4-SCCP.cop.sgn: filter passed|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|Processing token "cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn"|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|INorOUT=IN cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn: filter passed|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|Processing token "cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn"|<LVL::Debug>
03/06/2014 19:33:44 filter.sh|INorOUT=IN cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn: filter passed|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|List file (post-filtered):|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) RSA:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) UC:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) WIRELESS:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) asa914-k8.bin:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7936-sccp.3-3-21.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7937-1-4-4-SCCP.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|List file (pre-structured):|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) RSA:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) UC:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) WIRELESS:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) asa914-k8.bin:1|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7936-sccp.3-3-21.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7937-1-4-4-SCCP.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:44 file_list.sh|(CAPTURE) cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn:0|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|List file (post-structured):|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <FilteredItem type="" file="RSA" result="1"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <FilteredItem type="" file="UC" result="1"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <FilteredItem type="" file="WIRELESS" result="1"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <FilteredItem type="" file="asa914-k8.bin" result="1"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <InstallItem type="copfile" secure-file="cmterm-7936-sccp.3-3-21.cop.sgn" version="" file="cmterm-7936-sccp.3-3-21.cop" reboot="no"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <InstallItem type="copfile" secure-file="cmterm-7937-1-4-4-SCCP.cop.sgn" version="" file="cmterm-7937-1-4-4-SCCP.cop" reboot="no"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <InstallItem type="copfile" secure-file="cmterm-7941_7961-sccp.9-3-1SR2-1.cop.sgn" version="" file="cmterm-7941_7961-sccp.9-3-1SR2-1.cop" reboot="no"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) <InstallItem type="copfile" secure-file="cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn" version="" file="cmterm-7945_7965-sccp.9-3-1SR2-1.cop" reboot="no"/>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
03/06/2014 19:33:46 file_list.sh|success|<LVL::Info>
03/06/2014 19:33:46 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|Parse argument method=sftp|<LVL::Debug>
03/06/2014 19:34:19 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
03/06/2014 19:34:19 upgrade_validate_file.sh|Parse argument file_name=cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn|<LVL::Debug>
03/06/2014 19:34:19 upgrade_validate_file.sh|Parse argument remote_host=10.133.1.240|<LVL::Debug>
03/06/2014 19:34:19 upgrade_validate_file.sh|Parse argument user_name=ccmadministrator|<LVL::Debug>
03/06/2014 19:34:19 upgrade_validate_file.sh|Getting patch size via sftp for cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|Size of patch file = 6018125|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|Total space needs = 12036250|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh| Free space : 126461788160|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|Space needed : 24072500|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|success|<LVL::Info>
03/06/2014 19:34:19 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
03/06/2014 19:34:19 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument method=sftp|<LVL::Debug>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument file_name=cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn|<LVL::Debug>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument remote_host=10.133.1.240|<LVL::Debug>
03/06/2014 19:34:19 upgrade_get_file.sh|Parse argument user_name=ccmadministrator|<LVL::Debug>
03/06/2014 19:34:20 upgrade_get_file.sh|Starting SFTP of cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn|<LVL::Info>
03/06/2014 19:34:21 upgrade_get_file.sh|SFTP command complete (0)|<LVL::Info>
03/06/2014 19:34:21 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
03/06/2014 19:34:21 upgrade_get_file.sh|Create md5 "/common/download/cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn.md5"|<LVL::Info>
03/06/2014 19:34:21 upgrade_get_file.sh|MD5(/common/download/cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn)= e3:02:d3:e1:89:ff:a1:eb:0a:71:52:03:ad:d7:e2:85|<LVL::Debug>
03/06/2014 19:34:21 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
03/06/2014 19:34:21 upgrade_get_file.sh|Authenticate file "/common/download/cmterm-7945_7965-sccp.9-3-1SR2-1.cop.sgn"|<LVL::Info>
03/06/2014 19:34:21 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
03/06/2014 19:34:21 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
03/06/2014 19:34:22 upgrade_get_file.sh|success|<LVL::Info>
03/06/2014 19:34:22 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
03/06/2014 19:34:24 Terminating active side processes
03/06/2014 19:34:24 Terminating active side processes done
03/06/2014 19:34:24 Terminating inactive side processes
03/06/2014 19:34:24 Calling /usr/local/bin/base_scripts/sd_killPartitionB_PIDs.sh
03/06/2014 19:34:24 Terminating inactive side processes done
(13953) Thu Mar 6 19:34:30 WST 2014
install option
(13953) Thu Mar 6 19:34:30 WST 2014
Successful untarring of option /common/download//cmterm-7945_7965-sccp.9-3-1SR2-1.cop.
(13953) Thu Mar 6 19:34:36 WST 2014
Publisher: Starting installdb... /bin/su -l informix -s /bin/sh -c "source /usr/local/cm/db/dblenv.bash /usr/local/cm ; source /usr/local/cm/db/informix/local/ids.env ; nice /usr/local/cm/bin/installdb -x /usr/local/cm/db/xml/xml"
disablenotify rc[0]
xml DSN=ccm_super /usr/local/cm/db/xml/xml
installXml rc[1]
enablenotify dsn[DSN=ccm_super]
enablenotify rc[0]
installdb Failure [-x] 1
(13953) Thu Mar 6 19:34:47 WST 2014
ERROR: Final installdb run unsuccessful
I'd read in various places to perform a CLI command "run loadxml" - which we did but it produced the following output:
admin:run loadxml
This command is processor intensive, and may take a few minutes to run.
It should only be run on the publisher.
Some services may require a restart afterwards.
This is a CPU intensive command and will take a considerable amount of time to complete. Do you want to continue (y/n)?
Starting loadxml
disablenotify dsn[DSN=ccm_super]
disablenotify rc[0]
xml DSN=ccm_super /usr/local/cm/db/xml/xml
installXml rc[1]
enablenotify dsn[DSN=ccm_super]
enablenotify rc[0]
installdb Failure [-x] 1
loadxml function complete
Failure essentially.
Note that the installation went ahead without issues on the Subscriber servers after we tried on the publisher. I believe this is due to it only copying the files to the TFTP server and not updating the database.
I also noted that the following features vanished from the CUCM Administration GUI (the menus were there but the pages came up blank):
"Enterprise Paramaters"
"Enterprise Phone Configuration"
"Service Parameters" (after selecting "server" & "service" drop down options, nothing was displayed)
Within individual "Phone Configuration" - the entire "Product Specific Configuration Layout" was missing from all devices.
I was also unable to export the 'Cisco Database Installation Service' logs from RTMT - it threw an error to the status bar at the bottom stating "Collection cancelled for node <publisher> due to the error" (and there was no error info output...joy!).
I called in TAC and Roman Kramarski assisted me via WebEx to full resolution of the issue - thanks Roman
After running "run loadxml"
We ran the following command which showed us (after much wizzing by of entries) the list of log files, the 5th or so last file in the list being the log output from the "run loadxml" output -
The command: "file list activelog /cm/trace/dbl/sdi detail date"
Our file in question happened to be called "installdb20140306-230735.log" (like I said, was about 5th from the bottom of the list)
Next we viewed the file:
"file view activelog /cm/trace/dbl/sdi/installdb20140306-230735.log"
In the file, fairly close to the top, it showed the following error message:
"23:07:35.047 | DOMErrorReporter::fatalError *ERROR* Fatal Error at file /usr/local/cm/db/xml/xml/366X_display_instance-fxo_port_gs.xml, line 56, column 22"
This, along with the output of the run loadxml command, indicated that "/usr/local/cm/db/xml/xml/366X_display_instance-fxo_port_gs.xml" file was corrupted or incomplete.
Roman (TAC) then used the Cisco access to root in order to look at the actual file.
It was incomplete - it ended mid closure of a tag:
"<name>OutputAttenuation</n#"
(Instead of "<name>OutputAttenuation</name>" plus a whole bucketload more output.
Luckily I had a fresh install of the exact same version of CUCM just installed on in a dev environment - so Roman was able to get into that one, TFTP the file out, and then TFTP the new file in.
We moved the old corrupt file into another folder (as we renamed it initially and then ran "run loadxml" which produced the error again) - copied the new complete file into the folder - then "run loadxml" ran successfully.
admin:run loadxml
This command is processor intensive, and may take a few minutes to run.
It should only be run on the publisher.
Some services may require a restart afterwards.
This is a CPU intensive command and will take a considerable amount of time to complete. Do you want to continue (y/n)?
Starting loadxml
disablenotify dsn[DSN=ccm_super]
disablenotify rc[0]
xml DSN=ccm_super /usr/local/cm/db/xml/xml
installXml rc[0]
enablenotify dsn[DSN=ccm_super]
enablenotify rc[0]
installdb Success[-x]
loadxml function complete
NOTE that the running of run loadxml did not take that long and didn't cause any outages to my system.
After we did this - the installations went ahead successfully.
After a restart of the TFTP service on each server - firmware upgrades went ahead successfully.
Basically - you can do the initial troubleshooting of checking logs of run loadxml and then pass that detail to Cisco TAC to get them to use root access to copy a fresh version of the file across.
Hope this helps.Hi Thanks for the information, this help me a lot, I have the same issue but with some differences, because when I search the error on the log file, I saw
08/25/2014 06:14:49.911 installdb| DOMErrorReporter::fatalError *ERROR* Fatal Error at file , line 0, column 0
message: An exception occurred! Type:RuntimeException, Message:The primary document entity could not be opened. Id=/usr/local/cm/db/xml/xml/ICS77XX_MRP2XX_display_instance-bri.xml|
08/25/2014 06:14:49.911 installdb|<--DOMErrorReporter::fatalError |
When I search the file I couldn´t find it, so I think this could be because I made a booteable ISO from an upgrade from the Cisco Page, so I go to the production server version 6.1.2 and copied the file missing into my lab and run the command "run loadxml" sucessfully, after that everything works great!
Thanks in advance for your time to post this.
Regards! -
Windows 7 install error 0x80300024
Mac Pro with 4 internal hard drives. My primary startup drive (in bay #1) has 10.5 on it.
Wanted to install Windows 7, so needed Snow Leopard's Bootcamp to do that. The fourth hard drive in the machine was new, so wiped that, installed Snow Leopard, then used Boot Camp Assistant to add a partition to that drive for Windows.
Started the Windows 7 install (32 bit). Got to the screen where you choose which volume it will be installing onto, and selected the "BOOTCAMP..." labeled one. Pressed the Next button, which is where I encountered the 0x80300024 error.
That is, it said something like "Windows cannot be installed onto this drive. Error 0x80300024."
Found some posts here on the Apple forums, from The Hatter, advocating removing all the other hard drives when trying a Bootcamp install. The jist of it was, remove all other OS X system drives, or Windows gets confused about its install location. And, while you're at it, might as well pull ALL your other drives before the install for safety (so in my case, that meant the 10.5 system drive from bay #1, plus data drives from bays 2 and 3).
So I did that, re-ran the Boot Camp Assistant in Snow Leopard, having it start with the install. Now the Windows 7 install is going forward.
THANK YOU to THE HATTER!
It is a shame that nowhere on their support pages does Apple acknowledge install error 0x80300024. They really ought to add that to their Knowledge Base page on Boot Camp/Windows 7. That page is here: http://support.apple.com/kb/HT3986Also, note that I would have added my comments to one of the threads where The Hatter had given his advice, but they are old enough to be closed for new comments.
Besides, it seems like a good idea to have a thread with the error code (0x80300024) in the subject line.
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