U510 - does Lenovo offer support for standard issues?

Hi, I wonder if Lenovo offer any support for the very common issues that this product of theirs has?
1. This products energy management reacts to low battery by shutting down the wifi totally, and you ar not able to turn it on again in other ways than recharging the battery to a high percentage, plus shutting down and restarting the computer totally. This is incredibly disturbing, almost as disturbing as the fact that Lenovo seems to have put no effort in solving the problem. Does Lenovo not have aim to help its customers with this? No updates in the energy management system? No work-arounds?  Some users say they have uninstalled Lenovo Energy Management 8 and installed version 7 but it does not install on my Windows 8.1. 
2. This product has what Lenovo calls a "Mini-VGA" port. With my U510 there came an adapter for connecting standard VGA cables to the port. It did not work and I have found no evidence of anyone getting it t work, only problems with it. And not a single answer regarding the problems by Lenovo? Has anyone got an answer about how to get it to work, or has someone found that their mini-VGA works with an adapter? Did anyone get help by Lenovo?  (Not me) Please share if !
3. The Touchpad of this computer might work in the beginning (or at least I have found some posts claiming that it did) but most seem to have the same problem as me, the touchpad being very coarse and clumsy, running away and not reacting to right-button clicks very often. I have found no answer by Lenovo regarding this problem. Getting a physical guarantee service would have taken more than a month, a time lapse which was impossible for me to take without a computer.  Anyone got a software solution by lenovo for this one, or is it a physical error in this model?
Cheers Ben

answer to 2. if you had the adapter connected to your laptop and a cable from laptop to monitor make sure you press fn + f3 after that will let you enable so laptops screen appears on monitor or tv you connected to if it shows up as black pic

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