U945-S4110 Win8 reset to factory, hung on updates.

Hi.
Edit:  I put this in the wrong forum.  I'm sorry.
I have a Toshiba U945-S4110 with OEM Windows 8 on it.  We had issues and finally reset to factory settings.  That part worked.
I went to Microsoft to get software updates.
I tried all of them at the same time, it failed and reverted.
I tried again but only took the top 3 (don't remember what they were but they were all cumulative) and it seemed to go, but now the system might be hung.
It's sitting at a blue screen with a working pointer, and right at the center of the left side of the screen is the bunch-of-dots ferris wheel spinning.
It's been sitting like that for over 24 hours now.
Is this thing hung, or is it still working?  Can I safely reset it and try again?
I'm experienced with PC hardware, but not with Windows (especially 8) or Toshiba laptops.
Thanks in advance.
Solved!
Go to Solution.

Satellite U945-S4110
It's sitting at a blue screen   ...    for over 24 hours now.   ...   Can I safely reset it and try again?
Sure, press and hold the power button until the computer turns off. Chances are good it will recover when you start it up.
Be sure to follow these instructions when you upgrade to Windows 8.1.
   How to Update from Windows 8 to Windows 8.1
-Jerry

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