UAC alert every time I open a PDF - Reader 9.4, Win7/64
Hi all!
I notice the blue Windows Defender shield icon appears over the PDF Reader icon. Every time I open a PDF file, or just open Reader, I get a UAC pop-up warning that the app wants to make a change to my computer. Is there a reason for this?
I also notice that I can't open any PDFs from the Web. If I try to open a bank statement from within IE, I get the yellow warning bar and then when I try to open the file, nothing further happens.
Hoping someone can shed some light on this - I can't seem to download 9.3 from Adobe, either. I've scoured the 'net and can't find a single answer to this - one other poor soul posted the same problem on another forum but had no answers.
Anyone know what's going on?
The same thing just happened to me. A tech support person was trying to help me figure out why
I was having trouble printing to PDF. He changed the setting so Adobe would 'ru
n as administrator'. I had also been downloading a lot of updates....so when the UA
C alerts started poping up I didn't make the connection.
Go to C: Program Files (86)/Adobe I then searched for *.exe.........I went into properties and UNchecked run as administrator on the first couple .exe files. Seems to be working fine now.
Good Luck
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Date/Time: 2007-09-27 20:56:47.754 +0100
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version: 3.0.3 (522.12.1)
Build Version: 2
Project Name: WebBrowser
Source Version: 45221201
PID: 426
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x000002f0
Thread 0 Crashed:
0 com.apple.WebCore 0x95d35190 WebCore::NetscapePlugInStreamLoader::isDone() const + 0
1 com.apple.WebKit 0x957bf820 -[WebBaseNetscapePluginView pluginView:receivedData:] + 272
2 com.apple.WebKit 0x957c94b8 -[WebDataSource(WebInternal) _receivedData:] + 88
3 com.apple.WebKit 0x9580a8d8 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 120
4 com.apple.WebCore 0x95d67dec WebCore::DocumentLoader::commitLoad(char const*, int) + 92
5 com.apple.WebCore 0x95d6f920 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 80
6 com.apple.WebCore 0x95d6c254 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 52
7 com.apple.WebCore 0x95d4296c -[WebCoreResourceHandleAsDelegate connection:didReceiveData:lengthReceived:] + 156
8 com.apple.Foundation 0x92c14624 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
9 com.apple.Foundation 0x92c12ac4 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
10 com.apple.Foundation 0x92c12860 _sendCallbacks + 156
11 com.apple.CoreFoundation 0x907de4fc __CFRunLoopDoSources0 + 384
12 com.apple.CoreFoundation 0x907dda2c __CFRunLoopRun + 452
13 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
14 com.apple.HIToolbox 0x9329ab20 RunCurrentEventLoopInMode + 264
15 com.apple.HIToolbox 0x9329a1b4 ReceiveNextEventCommon + 380
16 com.apple.HIToolbox 0x9329a020 BlockUntilNextEventMatchingListInMode + 96
17 com.apple.AppKit 0x9377fae4 _DPSNextEvent + 384
18 com.apple.AppKit 0x9377f7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
19 com.apple.Safari 0x00006770 0x1000 + 22384
20 com.apple.AppKit 0x9377bcec -[NSApplication run] + 472
21 com.apple.AppKit 0x9386c87c NSApplicationMain + 452
22 com.apple.Safari 0x0000244c 0x1000 + 5196
23 com.apple.Safari 0x0004f1b0 0x1000 + 319920
Thread 1:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c096a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0a7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f0434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92be930c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9adf742c -[AsyncDB _run:] + 192
4 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x900061ec syscall + 12
1 com.apple.OpenTransport 0x9ac5a5a0 BSD_waitevent + 44
2 com.apple.OpenTransport 0x9ac5f360 CarbonSelectThreadFunc + 176
3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.OpenTransport 0x9ac5ae94 CarbonOperationThreadFunc + 80
3 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90befdc8 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be5a30 YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90befd10 SetThreadState + 192
5 ...ple.CoreServices.CarbonCore 0x90befc2c SetThreadStateEndCritical + 144
6 com.adobe.AcrobatPlugin.eBook 0x2bac4aec main + 5780
7 com.adobe.AcrobatPlugin.eBook 0x2bac4a2c main + 5588
8 com.adobe.AcrobatPlugin.eBook 0x2bac4994 main + 5436
9 com.adobe.AcrobatPlugin.eBook 0x2bac4928 main + 5328
10 com.adobe.AcrobatPlugin.eBook 0x2bac48ac main + 5204
11 ...ple.CoreServices.CarbonCore 0x90befe6c InvokeThreadEntryUPP + 24
12 ...ple.CoreServices.CarbonCore 0x90befa8c CooperativeThread + 220
13 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e63c dyldstub_pthread_keycreate + 116684952
4 com.adobe.acrobat.pdfviewer 0x06f6fdec dyldstub_pthread_keycreate + 116691016
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e4b4 dyldstub_pthread_keycreate + 116684560
4 com.adobe.acrobat.pdfviewer 0x06f6fcf4 dyldstub_pthread_keycreate + 116690768
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e588 dyldstub_pthread_keycreate + 116684772
4 com.adobe.acrobat.pdfviewer 0x06f6fcf4 dyldstub_pthread_keycreate + 116690768
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e4b4 dyldstub_pthread_keycreate + 116684560
4 com.adobe.acrobat.pdfviewer 0x06f6fcf4 dyldstub_pthread_keycreate + 116690768
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e4b4 dyldstub_pthread_keycreate + 116684560
4 com.adobe.acrobat.pdfviewer 0x06f6fcf4 dyldstub_pthread_keycreate + 116690768
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001c10 pthreadmutexlock + 472
2 com.apple.Foundation 0x92bc7a54 -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x06f6e4b4 dyldstub_pthread_keycreate + 116684560
4 com.adobe.acrobat.pdfviewer 0x06f6fcf4 dyldstub_pthread_keycreate + 116690768
5 com.apple.Foundation 0x92be21a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000095d35190 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x24024448 xer: 0x0000000000000000 lr: 0x00000000957ae2c0 ctr: 0x0000000095d35190
r0: 0x00000000957ae2c0 r1: 0x00000000bfffe650 r2: 0x0000000024024448 r3: 0x0000000000000000
r4: 0x0000000090a891b8 r5: 0x000000000a9ad110 r6: 0x00000000ffffffff r7: 0x000000000a9acfc0
r8: 0x0000000000000001 r9: 0x000000000000012f r10: 0x0000000090a3e628 r11: 0x00000000a5795bf8
r12: 0x0000000095d35190 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000aa67 r19: 0x0000000000000000
r20: 0x000000001d187482 r21: 0x00000000a2bd43f0 r22: 0x000000000666e3a0 r23: 0x0000000000000000
r24: 0x0000000000000477 r25: 0x00000000a579f710 r26: 0x0000000009140f70 r27: 0x00000000a579f710
r28: 0x000000000a9a6500 r29: 0x000000000a9ad110 r30: 0x000000000a9a6500 r31: 0x00000000957bf710
Binary Images Description:
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0x5989000 - 0x5994fff com.apple.LiveType.component 2.0.2 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x59a2000 - 0x5b03fff com.elgato.mpegsupport EyeTV MPEG Support 1.0.2 (build 28) (1.0.2) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
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0x185d6000 - 0x185fafff AdobeAXE8SharedExpat /Applications/Adobe Reader 7.0.7/Adobe Reader 7.0.7.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAX E8SharedExpat
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0x18745000 - 0x187f2fff AdobeAXSLE /Applications/Adobe Reader 7.0.7/Adobe Reader 7.0.7.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
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0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x9183f000 - 0x9189dfff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x92a02000 - 0x92af0fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af3000 - 0x92b7bfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbc000 - 0x92de7fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f14000 - 0x92f32fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3d000 - 0x92f97fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb5000 - 0x92fb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb7000 - 0x92fcbfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe3000 - 0x92ff3fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92fff000 - 0x93014fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93026000 - 0x930adfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c1000 - 0x930ccfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d6000 - 0x93103fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311d000 - 0x9312dfff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x93775000 - 0x93775fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93777000 - 0x93daafff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x941e2000 - 0x942a6fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f8000 - 0x942f8fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942fa000 - 0x944bafff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94504000 - 0x94541fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94549000 - 0x94599fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a2000 - 0x945bcfff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945cc000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9467b000 - 0x946b3fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f6000 - 0x94712fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94726000 - 0x9476afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94816000 - 0x94b35fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c19000 - 0x94c8afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94dff000 - 0x94f2ffff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc1000 - 0x94fd0fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd8000 - 0x95005fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500c000 - 0x9501cfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95020000 - 0x9504ffff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505f000 - 0x9507cfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95795000 - 0x95846fff com.apple.WebKit 522.11.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958aa000 - 0x9595cfff com.apple.JavaScriptCore 522.10 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95983000 - 0x95ec4fff com.apple.WebCore 522.12.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96124000 - 0x96131fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96149000 - 0x96172fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x963fe000 - 0x96430fff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x98822000 - 0x988f3fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x9ac58000 - 0x9ac76fff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9adf4000 - 0x9ae2afff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae47000 - 0x9ae59fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerMac12,1, BootROM 5.2.6f1, 1 processors, PowerPC G5 (3.1), 2.1 GHz, 1.5 GB
Graphics: ATI Radeon X600 XT, ATY,RV380, PCI, 128 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
Memory Module: DIMM1/J6700, 1 GB, DDR2 SDRAM, PC2-4200U-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: ATY,RV380, Display, PCI-E
Serial ATA Device: Maxtor 6L250M0, 233.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mAHi Hawley,
Every time I try to open a PDF file from a web page Safari crashes immediately ...
Is it always the same PDF file you try to open ??
Does this happens every time you visit the same web page ??
Or does Safari quits on EVERY PDF file doesn't make any different witch web site you visit.
If this happens always in the same web page than it's not your Safari or a PDF plug-in bud
a bad unfriendly web page for Mac's
Dimaxum -
How do I stop the side toolbar from appearing every time I open a pdf in Acrobat DC?
Right side tool bar is annoying in Acrobat DC . How can this be fixed?
Hi, VP JonRerera.
1. This is a very ugly design -- I understand Adobe wants users to pay money for those functions, but make it occupy users' precious screen space by default is a very awkward way.
2. Acrobat DC does not really "remember" the last state!! Every time, when we open a pdf file, the tool pane will be on the right. You are wrong with your product !
3. As an computer software engineer, I do not think fixing this one takes ~3 months. It only need to switch the default mode, unless Adobe is unwilling to do it.
4. People have figured out how to solve the problem (smarter than Adobe engineer??)
Solution by tmmcentyre
Go to the install directory, i.e." C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroApp\ENU". Create a new subfolder (I used "Disabled"). Move 3 files from the "ENU" folder into the new "Disabled" folder: AppCenter_R.aapp & Home.aapp & Viewer.aapp. Open a PDF and no more Tool Pane! I originally moved just the "Viewer" file but if you clicked on "Home" or "Tools" on the toolbar you couldn't go back to the "Document." Moving all 3 files takes care of that issue. Like a lot of people I don't and won't ever use any of the tools. I just want a reader. Let me know if this works for you.
The new "right hand toolbar" in Acrobat DC is always on by default, proving instant access to frequently used tools. That said, we're definitely hearing a # of customers that want Acrobat DC to "remember" the last state. So if you close it, it'll remain closed when you open it next. Looking to have a fix in place in next ~3 months here.
Jon Perera
Vice President
Adobe Document Cloud -
Every time I open a pdf file, it corrupts my screen, turning it blue and green .
I have uninstalled it and re-installed it 5 times. I have Windows XP and the latest version of Reader. Please help me!!
Hi badkitty23,
What version of Adobe Reader are you using and do you see the same behavior when you open Adobe Reader without opening a PDF in it?
Also try to open any other PDF, you can try this one: http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_ReleaseNote_10.1.3.pdf -
Installed Reader XI, which crashes every time I open a PDF
Windows 7 laptop
I've installed Reader XI more times than I care to count. I've done the cleanup uninstall thing. I've restarted before downloading, and restarted before running the install, and afterward, and I've used both Firefox and Chrome to download the installer .exe. I've turned off my virus checker during the install. The only thing I haven't done is let the *** thing install McAfee at the same time. And still when I open a PDF that used to open just fine on this machine with Reader X, I get:
Adobe Reader has stopped working.
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.3.37
Application Timestamp: 518e18e3
Fault Module Name: AcroRd32.exe
Fault Module Version: 11.0.3.37
Fault Module Timestamp: 518e18e3
Exception Code: 40000015
Exception Offset: 000c6ab0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c37e
Additional Information 2: c37eace044c7ca1363ee7c4cfb11aae7
Additional Information 3: 85bb
Additional Information 4: 85bbf00149e67a2c3f6c3b46162b41ad
Thanks for your help, ]
AHmmm...I found this in another thread. Is this guy a legit Adobe guy? Sorry, new to the forum so I don't know anybody yet.
7. Deepak Chauhan,
Aug 27, 2013 4:15 AM in reply to jodip17
Report
Hi Everyone,
This was a temporary glitch with our servers that has now been resolved. Please re-launch Acrobat/ Reader and let us know if you still face this issue.
Thanks for your patience.
Regards,
Deepak -
Safari asks where Acrobat is every time I open a PDF
So every time I click on a PDF, Safari asks me to show it where Acrobat is. How do I fix this? Thanks.
you can either remove acrobat reader or disable it from being the default reader.
go to reader's preferences, and in there you should see internet section uncheck the box that says "display PDF in browser using:" to disable.
let me know how that works for you.
Message was edited by: cameron.ballensky
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