UAE purchased iPad air and No FaceTime

This post is not a question.
Facetime on Ipads from UAE, in Particular Virgin Megastore in the Dubai Mall sell Ipads to tourists without disclaimer that their is no facetime available. All posts read todate say you cannot fix the problem.
I sincerely suggest that Apple are responsible to resolve this issue for genuine apple customers, This is my 3 Ipad and 4th iphone, and I should have checked. But there is no labals on the packaging or published spec's altering your decision.
I don't want backdoors to fix what I want. I live in Australia my account is more than 10 years old, I am not playing games with UAE or Apple, I just want a $1000.00 device fully featured.
Apple over to you to resolve, not the community of Loyal followers. Your long term customer ID should be enough to satify updated capability.
Looking forward to a real reply from Apple.
Mark

This is a community of fellow users with no Apple presence.
You may contact Apple directly at www.apple.com/feedback
Do not expect a reply as Apple does not reply to every communication.
Facetime is prohibited by government regulation in UAE, KSA and
some other Middle Eastern areas. Apple cannot and will not break
the local laws.
It is always recommended that you purchase your iPads & iPhones
where you intend to use them to avoid such problems and to be
sure that you will be able to get warranty and service.
If you are unhappy with your iPad as is, sell it and use the proceeds
toward purchasing an iPad with the features you desire.

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
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http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
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http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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UAE purchased iPad air and No FaceTime

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