Uber App Stopped Working, Won't Reinstall

I have an iPhone 5S, fully up to date (version 8.1.2). Recently my Uber app told me to go ahead and upgrade it if I wanted to keep using it. I clicked the "upgrade" button, but nothing happen. Tried again, nothing happened. The dialogue box went away but it didn't upgrade at all.
I've contacted Uber about this first, obviously, but all they've done is exacerbate the problem. They had me uninstall the app, hard reset, and then emailed me the link to reinstall the app. Every time I visit the link and click the "yes, download this app" dialogue option that pops up, the same thing happens: dialogue box disappears, then nothing. No app.
So now I have zero Uber app on my phone and Uber's trying to tell me I just have to lease an iPhone from them, which is absurd since I own an iPhone. I'm not sure if anyone on this end of things can help, but since Uber's tech support was so unhelpful I figured I'd give it a shot.

The current situation:
Both Photoshop 7.0 and PE version 6 install with no error messages. 
After rebooting the computer, I then make sure that they are running in
compatibility mode for Windows XP in which they both worked.
On trying to start the programs, there is some disk activity and then
the program shuts down before getting to the flash screens.  When I open
taskmanager, it does not even show the programs trying to run.
There is an error message from InstallShield Corporation that runs when
the computer is rebooted--error #5, which has to do with the automatic
update function.  It is not clear whether this has anything to do with
Adobe products or not.
These programs worked after I originally installed Windows 7, but now do
not.  That is the current situation.
Thanks
G Blackmore

Similar Messages

  • Several apps stopped working -- won't run

    Macbook 2GHz 2GB
    OSX 10.4.10
    Hi all,
    Today I've had several apps stop working -- meaning, when I run them, their icon will bounce a couple times and then disappear, and the program never runs.
    Googling led me to try deleting pref files -- one program had a pref file, I deleted it but no difference. The other apps didn't have any pref files.
    I've repaired disk permissions. I've uninstalled/reinstalled each program.
    I've been using them with no problems until today. The Macbook did try a software update today, but kernel panicked in the middle of installing -- not sure if that could cause it. I've tried Software Update again but it finds nothing.
    Any help will be VERY much appreciated. I've never had this happen before, and can't seem to find much about it.
    Thank you!

    Here's the page from MacFixIt:
    Click here to find out more!
    What's Related
    # Links: series of articles
    # Preferential Treatment
    # "Re-installing Apple applications from a Mac OS X disc/update package using Pacifist."
    # #301658
    # software downloads page
    # "Common workaround -- create a new user account"
    # Archive and Install proces...
    # revert
    # subscribing to MacFixIt Pr...
    # TopicTutorials
    Categories:
    # Misc
    Story Options
    # Mail Story to a Friend
    Click here to find out more!
    Tutorials Tutorials
    Tuesday, March 14 2006 @ 08:00 AM PST
    Tutorial: What to do when a Mac OS X application will not launch
    It’s a frustrating scenario: You click on a regularly used application only to find that it will not launch – either bouncing indefinitely in the Mac OS X Dock or simply providing no feedback whatsoever. There are a number of potential solutions for this problem, ranging from simple and relatively quick to more tedious.
    Update prebinding Many cases of application launch-failure can be resolved easily by simply updating prebinding, via the following steps:
    1. Log in as an administrator
    2. Open the Terminal (located in Applications/Utilities)
    3. Type: sudo update_prebinding -root / -force and press Return.
    4. When prompted for a password, enter your admin password, and press Return again. The process may take a few minutes, and you may see various messages flash by. The process is complete when the Terminal returns to a normal prompt.
    5. Type exit and press Return.
    6. Check for the capability to launch the problematic application.
    Kill process in activity monitor Killing an application-related process via Activity Monitor (click the item then press the 'Quit Process' button) can allow proper application launch. This is especially applicable in situations where a restart cures problems with application launching, as the offending process(es) will, of course, be killed by the restart process.
    Launch Activity Monitor (located in Applications/Utilities), then find the process associated with the problematic application, then quit it and attempt re-launching the applications.
    Delete appropriate .plist files A non-launching application can be the result of a corrupt or otherwise defunct associated .plist file (for more information on exactly what a .plist file is, see this series of articles)
    Most of the preferences files that we will be talking about are stored in a folder named Preferences, and located in the Library folder of your home directory, e.g.:
    * ~/Library/Preferences/com.apple.Safari.plist.
    Go to the ~/Library/Preferences folder, and search for any .plist files that may be associated with the application you are having trouble with. Drag the .plist file(s) [many applications have more than one associated .plist file, so be careful to scour for all of them] to the Desktop, then re-attempt launching the application.
    You can also use an application like Preferential Treatment to check for corrupt .plist files.
    Re-install the application Try re-installing your application from its original media or download source.
    If an Apple application or component is not launching properly, you might need to restore it from the Apple installation discs per the instructions in our tutorial "Re-installing Apple applications from a Mac OS X disc/update package using Pacifist."
    Clearing caches Try using a utility like Tiger Cache Cleaner, OnyX, or Cocktail to perform series of system cache deletion routines. Go from light, to medium to deep (the ordinal levels are defined differently in each application), checking to see if your afflicted application launches properly after each.
    Also, check the following folder for application-specific cache files that can be deleted, or at least temporarily removed:
    /Library/Application Support (look inside the folders here for files that end with .cache, and delete them)
    Make sure permissions are correct A range of permissions issues can effect Mac OS X applications, causing them not to launch.
    In these cases, the first thing to try is a disk permissions repair routine using Apple's Disk Utility (located in Applications/Utilities).
    Failing that, startup from your Mac OS X installation disc (insert it, then restart while holding down the "C" key). After the startup process is complete, go to the "Utilities" menu and select Disk Utility. Click on the First Aid tab, then click on the Repair Disk button.
    In some odd cases (usually after a backup or when transferring backed up data back to a startup device), permissions on the "MacOS" directory (the directory that normally stores the executable binary in a Mac OS X application) can become incorrect.
    In order to fix this problem, use the following steps:
    1. Click on the afflicted application to select it in the Finder
    2. Either click the application while holding the control key, or use the "Action" menu (the icon looks like a gear) to access the option "Show Package Contents"
    3. Open the "Contents" folder therein, and then find the "MacOS" folder
    4. Modify the permissions on this folder to give it "execute" permissions for all users. Do this by opening the Terminal (located in Applications/Utilities) and typing the following command (don't press return afterward):
    5. sudo chmod 755
    6. After typing this, drag the "MacOS" folder to the Terminal window -- its path should appear. Press return, and you will be prompted for your administrator password, which you should enter.
    The "MacOS" directory should now have read, write and execute priveleges for the owner, and read and execute privileges for the group and others.
    Check CoreAudio As noted in Knowledge Base article #301658, some Apple applications might not open fully or at all if the Digidesign Core Audio driver has been installed as part of a Pro Tools version 6.9 installation.
    Apple says to follow these steps if you are affected by this issue:
    * Updating your Digidesign Core Audio driver may resolve the issue. You can find the latest versions for Mac OS X 10.3 (Panther) and Mac OS X 10.4 (Tiger) at http://digidesign.com/download/coreaudio. If that doesn't help, continue to step 2.
    * Open Audio MIDI Setup (/Applications/Utilities).
    * Click the Audio Devices tab.
    * From the Default Output pop-up menu, choose Built-in Audio.
    Check for errant plug-ins Some application launch failures can be caused by problematic plug-ins or other add-ons. Safari and other Web browsers are notorious for suffering from this issue, as are some other extensible applications like iMovie.
    Check the following locations for any recently added files, or any files implicated in error messages generated when you attempt to launch the problematic application:
    * /Library/Internet Plug-ins
    * ~/Library/InputManagers
    Re-apply the Mac OS X combo updater Try re-applying the latest Mac OS X combo updater from Apple's software downloads page. Doing so can resolve issues with system components or delete specific files that can resolve application launching issues.
    Create a new user account Try creating a new user account, and check if the application launches under it. If so, a user-specific corruption issue is likely at play -- see the above sections regarding .plist files and caches. See our tutorial "Common workaround -- create a new user account" for more information.
    Archive and Install As a last resort, try performing an Archive and Install process, which will retain some user settings but otherwise leave you with a fresh Mac OS X installation.
    Also, check with the application's developer for compatibility notes regarding the version of Mac OS X you are running, and revert to an earlier iteration if necessary.
    Miriam

  • Help: CS3 Design Premium suddenly stopped working, won't reinstall

    I have a licensed copy of Adobe CS3 Design Premium for Windows (on a machine w/Vista), and everything was working fine until this past weekend, when I was suddenly unable to access any of the programs (with the exception of Acrobat).  Every time I tried to open one of the CS3 applications, I'd get an error message saying that there was a problem with the program, and I would have to uninstall and reinstall.  So, I uninstalled the entire suite, but every time I try to reinstall, at the end of the process I get an uninformative message stating that "Some problems occurred during installation", and a message under each of the components stating "Component install failed".
    Nothing on my computer has changed recently -- I haven't added any software, hardware, or otherwise done anything unusual that might cause this problem.  I use this software on a daily basis, so it's become quite a problem for me.
    Does anyone know how to fix this issue?  I've tried uninstalling and reinstalling multiple times, always with the same result.
    Any help would be appreciated.

    nfietz wrote:
    …When I upload the photos to my computer I've previously run them through the DNG converter without a problem…
    Had you run the DNG on a Mac before?  On the Mac, the DNG Converter works on folders only, not on individual files (unless you use the Finder to drop the icons of your raw files on the DNG Converter application icon).  From within the application, using File > Open, the icon and names of individual raw files will always appear grayed out.
    You need to target the folder that contains the files you want to convert.
    CAVEAT: all eligible files in the folder will be converted, including any and all DNG files that may already be contained in the folder.  So if you have any DNGs in that folder, they will also be converted again and the original DNGs may be overwritten.
    Wo Tai Lao Le
    我太老了
    Message was edited by: Tai Lao

  • All third party apps stopped working (crash at launch)

    Ok, so there's a BUNCH of people having the exact same problem as I do (search this forum or Google with the title of this post). And I'm posting this in iPad but it does happen on iPhone too. Summary :
    Often after an iOS update (but not always) third party apps stop working. When started, they flash open and then just quit.
    Apple built-in apps keep working fine.
    NOTHING solves the problem : hard reboot (home+power until reboot), deinstall+reinstall one/all apps, restore the iPhone/iPad, buy a new (free) app from the store to "reset" software authorization, de/reauthorize computer, reset password from app store account, deinstall app and then reinstall using the iPad directly (not via iTunes), etc.
    I have one iPhone 4 and one iPad with this issue.
    Oddly enough, on the iPad, only apps that have recently been UPDATED crash. Apps that were present and left alone on the device keep working. On the iPhone, there was an iOS update so everthing was reinstalled and therefore doesn't work anymore.
    Strangest thing : reset the device to make sure nithing is open in the background, launch an app, app crashes and returns to springboard, double click "home" and... tadaam, the crashed app is in the list of open apps. On the iPad, 4-finger slide does even go to that app's screen (which is pitch black).
    As I said, 30 minutes of googling revealed at least 50 identical cases. All seem related to iOS 5.1. My iPhone rune iOS 5.1.1 (that was the upgrade) and my iPad runs iOS 5.1 and I'm NOT doing the update until I can solve this crazy thing.
    Please, all, HELP !
    Thanks in advance.

    Please, Alan, I know my message might be a bit long, but do read it! I DID try that and absolutely everything else that was mentionned in the other posts about this subject. Nothing works. And it doesn't work for the others either, not just me.
    The only thing I can think of right now is to put the iDevice in DFU then make a clean install and configure it as a new iThingy. This looses all stored data and config so it's a pain in the a... and I won't try it unless I'm pretty sure nothing else can be done. And I'm not entirely sre it'll work, either…

  • Most apple's app stopped working

    hi
    please help, suddenly most apple's app stopped working. reinstalling the OS didn't help.

    You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.  
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
    *The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • Mail app stopped working after upgrade to Mavericks

    Dear All,
    I have updated from Mountain Lion (Macbook Pro 3,1, 256SSD) to Mavericks, and mail app stopped working.
    That means - when I click the icon - the app does not work.
    I can see that it downloads mail - as when I click it I receive notifcation that it has downloaded some mail, however I cannot open window. Sometimes I manage to open it, but it is totally unresponsive - I cannot change or click anything in it.
    I have tried repairing disk permissions but without any success.
    Moreover if I run mail app and try to click "new message" from the top bar, the window that appears is somewhat mixed with my wallpaper backround (I can see fragments of it).
    Please help me, as I had there a few gigs of precious mails that I don't want to lose...
    Thank you in advance!
    Olek

    Do a backup.
    Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
    Copy the line below.
    ~/Library/Containers/com.apple.mail
    Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
    Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
    Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there. 
    Information learned from Linc Davis.
    If you prefer to make your user library permanently visible, use the Terminal command found below.
    Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
    You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

  • Search widget/app stopped working

    Nokia 700 / belle 111.030.0609
    Search widget/app stopped working.
    It just crushes now.
    Worked fine before software upgrade.
    reinstalling software doesn't help.
    Solved!
    Go to Solution.

    Hey Alexander_S
    How are you doing today?
    Remove the application,  connect the device to Nokia suite, go to 'my stuff' where you'll find all your previously installed applications.
    Select the one you want and install.
    Please let us know if you require further assistance.
    Regards.
    Carl
    If this post answers your question, you can help others by clicking the green accepted solution' button.
    Please ask your questions to the main board and not to my mailbox. Thank you.

  • Why do some apps stop working after update to iOS 6?

    I notice one of my apps stopped working after the iOS 6 update, in particular Uno HD, which I paid $5 for.  Why did this happen?

    I had solved the problem by installing the free app, which seemed to reset something, then I deleted the free app, and the paid version continued to work until the next day.  I was going to show one of my friends the game, and then it once again would not open- the same problem was back, as soon as I went to open it, it crashed back to the desktop without opening the game.  I had to re-install the free version again, and for a while, neither version would work, but then after a while, it started working again.  I guess I have to leave the free app installed or I won't be able to use the paid version of Uno.
    EDIT
    Just checked again, took the Uno app out of resident memory by double-pushing the home button and holding the app icon til it starts to shake, and then hit the minus symbol, which deletes it out of resident memory.
    Went to open it again, and it of course crashed back to the desktop again.  So there is some issue with it that is making it unstable.
    I have to keep pushing on either one of  the app icons continuously until one of them starts, and then the other one will start.
    Gameloft needs to do an update.
    Message was edited by: Sonic Bodhi

  • I keep getting an error message "spooler Sub System App stopped working and was closed"

    hp photosmart c3150 all-in-one
    windows vista 32-bit
     "spooler Sub System App stopped working and was closed"
    not sure of any changes. I did reinstall the printer 3 times

    Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • After installing version 5 upgrade to my Iphone 4 all the apps stopped working.

    After installing version 5 upgrade to my Iphone 4 all the apps stopped working and I cannot reinstall them at the Appstore giving me a message that I have already purchased them. I can see all the apps, click on them, but none of them will open. How can I make them work again, since the Appstore will not allow me to reinstall the apps? The only apps that are working are the ones pre-installed by the upgrade.

    marco216 wrote:
    After installing version 5 upgrade to my Iphone 4 all the apps stopped working and I cannot reinstall them at the Appstore giving me a message that I have already purchased them. I can see all the apps, click on them, but none of them will open. How can I make them work again, since the Appstore will not allow me to reinstall the apps? The only apps that are working are the ones pre-installed by the upgrade.
    Try downloading any free app using the App Store on the phone.

  • Health kit app stopped working on iphone 6

    Has anyone elses app stopped working.  It won't sync with jawbone or my fitness pal and it doesn't seem to keep the setting you add.  I have tried rebooting but nothing works.

    I debugged this on the actual iPhone 6 that was having the problem and I saw that it was failing when the token returned by the server was being stored in session storage.
    I called up Apple support and spent a fair bit of time on the phone with them. The page was working on other iPhone 6 devices but not this one. After trying a few different settings and confirming it was working on Chrome, the fantastic Apple support person asked me to see if the page was set to 'private'.
    On the bottom right of the safari browser, you click an icon and you can set individual websites to 'private'. Unchecking this made the website work and I could store the token in session storage. It appears that my client accidentally set the website to 'private' and this was causing the issue.
    Hopefully this will save someone else some time with a similar issue.  Full credit to Apple support who spent over an hour to resolve this issue.

  • TS1702 downloaded apps stop working

    Every 2-3 weeks all downloaded apps stop working. 
    I have to deleted one of the downloaded apps, reinstall that app, then everything works for another 2-3 weeks.
    What is happening and how can it be fixed for good?

    Guys a hard reset fixes this. This usually occurs when the last third party app you used didnt close right. You must reset the device to fix this. If this doesnt work then the apps may of been corrupted and you will want to download them again for free. Yes this is a pain in the *** but what can you do about it? Not our faults Apple rushed this firmware out.

  • IOS apps stop working

    Judging by the response in other forums this problem has been around for years through many iOS iterations. Every month or two most of my third-party apps stop working on my iPhone 4S. This is not related to multiple iTunes store accounts or any app or os update. Happens out of the blue. Hopefully Apple can fix this soon. The workaround is to download any free app from the store. This seems to get all third-party apps going again. A hard reset does not help. Strange ......

    I had solved the problem by installing the free app, which seemed to reset something, then I deleted the free app, and the paid version continued to work until the next day.  I was going to show one of my friends the game, and then it once again would not open- the same problem was back, as soon as I went to open it, it crashed back to the desktop without opening the game.  I had to re-install the free version again, and for a while, neither version would work, but then after a while, it started working again.  I guess I have to leave the free app installed or I won't be able to use the paid version of Uno.
    EDIT
    Just checked again, took the Uno app out of resident memory by double-pushing the home button and holding the app icon til it starts to shake, and then hit the minus symbol, which deletes it out of resident memory.
    Went to open it again, and it of course crashed back to the desktop again.  So there is some issue with it that is making it unstable.
    I have to keep pushing on either one of  the app icons continuously until one of them starts, and then the other one will start.
    Gameloft needs to do an update.
    Message was edited by: Sonic Bodhi

  • Not able to open adobe XI Pro after I have filled out a documents and trying saving it. The program stops working & won't open up again.  Tried to complete a repair, rebooting nothing works. Help please.

    Not able to open adobe XI Pro after I have filled out a documents and trying saving it. The program stops working & won't open up again.  Tried to complete a repair, rebooting nothing works. Help please.

    Hi,
    Can you pls. provide more details of the issue?
    OS/Platform
    It would be great if you can provide the MSI logs for repair from the %temp% directory.
    Thanks,

  • My email app. stopped working.  It doesn't open any accounts

    My email app. stopped working.  It doesn't open any accounts.  It used to but just opens up a blank screen.  Any suggestions?
    Also Safari doesn't open up anything either, but used to.

    try restarting the app
    Normally double tap the 'home' button
    all the active apps will pop up at the bottom
    hold an app
    once the '-' symbol appears release then find the 'hung' apps by scrolling and click the '-' symbol
    click the home key
    then click on mail/safari and see if that helps

Maybe you are looking for

  • Multiple Default Values in a Multi-Select LOV Parameter?

    Hi, I have a report in BI Publisher standalone version 10.1.3.4. The report has a list of values called org_lov. This lov is attached to a multi-selection p_org_code parameter from which it is desirable to also have multiple default values. For examp

  • Mac Mini - Server running Lion - Network related issues

    I have a mac mini running Lion.  I am having a few issues that did not exist prior to an upgrade.  But for the life of me, I can't figure it out. The problems I'm having are as follows: 1.  screen sharing times out.  It works, then stops after a whil

  • ESS / MSS  -- Error in Portal while Accessing Who's Who (Urgent)

    Hi Gurus, I get the following error while accessing who's who, please clarify Read of object with ID portal_content/com.sap.pct/srvconfig/com.sap.pct.erp.srvconfig.ess.employee_self_service/com.sap.pct.erp.srvconfig.whoiswho/com.sap.pct.erp.srvconfig

  • How do I get firefox to show weblink to my current page so I can copy it?

    The new firefox doesn't show the weblink to the current page. I need to copy the link to send it but I can't do that if it doesn't display it.

  • AS3: No variables in testing environment

    So one of the ways I work is to publish my swf into the testing environment. If things are quite what I expect I often go to the Debug menu and select "List Variables." Then I can see the status of all my variables and often realize what is going on.