UC 500 Voicemail Auto Delete

Not sure if this has been asked before but I am hoping there is a way to do this. We have all our users using Voicemail notification to e-mail however the voicemails stay on the phone system. With our old phone system there was a option to email and delete from phone. Is there any options for this on the UC system. It is a bit of a time waste for the user to have to delete the voicemail from outlook then go to the phone and delete the message again. I know there is the option to set up a imap acocunt to the voicemail box however the users would not recieve those messages while out the office.

Hi Steve,
The only way I know this can be achieved is if you use IMAP instead of SMTP, with IMAP if you move it to another folder it will delete it from the UC-500, or if you delete it as well.
SMTP has its place, but 100% of the time I would only ever recommend you do IMAP and resort only to SMTP if you have no other choice.
The reason why SMTP does not delete it or give you the option, is that with SMTP it can fail and there is no ability within the CUE side to give a persistent level of retries and then give up... My recommendation and stick with what works and has been proven to work well for quite some time "IMAP".
Cheers,
David Trad.
**If you don't want to rate a post that is fine, I'll just find out where you live and hunt you down**
^^ That's a joke just in case you didn't get it :)

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