UC 540 - Software Packs Issue
Hi,
I have recently been setting up my 540, (this is in a home environment(UK)) but only have access to US English Pack, tried to download the UK pack but requires Service Contract.
How can a single person using CISCO kit at home to study etc get a service contract in order to get essential software etc.
Or are the service contracts too costly for a single person to get.
Any Ideas would be appreciated as the UC540 cost me a fair bit and don't want it to sit in a cupboard gathering dust.
Thanks in advance.
Hello Derek,
You may contact Cisco partner in your area and get service contract for the UC.
Please find more information for Cisco partners in your area on the following link:
http://tools.cisco.com/WWChannels/LOCATR/openBasicSearch.do
HTH,
Alex
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Hello, I am getting a Kern Protection failure error message when trying to start up my Olympus DSS Player dictation software. I have been using the software without issue for years until last month. I have uninstalled and reinstalled the software and don't recall installing any new software before the issue began.
Any help would be greatly appreciated, I will post the error message below. Thanks.
Process:
DSS Player [186]
Path:
/Applications/DSS Player/DSS Player.app/Contents/MacOS/DSS Player
Identifier:
com.olympus.DSSPlayerV7
Version:
7.4.0 (0.1)
Code Type:
X86 (Native)
Parent Process: launchd [98]
Date/Time:
2013-11-23 11:44:03.999 +1100
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
209192 sec
Crashes Since Last Report:
4
Per-App Interval Since Last Report: 273602 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
EDE95D54-CA0A-4ABC-8241-167C27AAFC1D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007ff4005
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.OlympusSys.OlympusDSSFile
0x005e1fa3 DSSFile_GetDSSIndexMark + 1091
1 com.olympus.DSSPlayerV7
0x0004e5cf -[DSSFileManager setActive] + 61
2 com.olympus.DSSPlayerV7
0x0004a939 -[DSSFileManager setFileInfo:needMusicInfo:] + 698
3 com.olympus.DSSPlayerV7
0x000486f8 -[DSSFileManager initWithFilePath:needMusicInfo:] + 124
4 com.olympus.DSSPlayerV7
0x00009470 -[DSSMainWindowController createFileInfosNew:folderId:] + 742
5 com.olympus.DSSPlayerV7
0x0000ccd6 -[DSSMainWindowController updateFolderInfos:folderIds:] + 622
6 com.olympus.DSSPlayerV7
0x00020bdb -[DSSMainWindowController awakeFromNib] + 3665
7 com.apple.AppKit
0x0114e21c -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1646
8 com.apple.AppKit
0x0114c1a4 loadNib + 257
9 com.apple.AppKit
0x0114b7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
10 com.apple.AppKit
0x0114b4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit
0x011dafcb -[NSWindowController loadWindow] + 223
12 com.apple.AppKit
0x01171f22 -[NSWindowController window] + 89
13 com.apple.AppKit
0x013d6dbc -[NSWindowController showWindow:] + 36
14 com.olympus.DSSPlayerV7
0x000035b4 -[DSSAppController applicationDidFinishLaunchingAfterShowSplashWindow] + 464
15 com.olympus.DSSPlayerV7
0x000065d0 -[DSSAppController completeCheckRemoteConnWhenAppLaunch] + 86
16 com.apple.Foundation
0x021b0738 __NSThreadPerformPerform + 705
17 com.apple.CoreFoundation
0x032bc42b __CFRunLoopDoSources0 + 1563
18 com.apple.CoreFoundation
0x032b9eef __CFRunLoopRun + 1071
19 com.apple.CoreFoundation
0x032b93c4 CFRunLoopRunSpecific + 452
20 com.apple.CoreFoundation
0x032b91f1 CFRunLoopRunInMode + 97
21 com.apple.HIToolbox
0x02537e04 RunCurrentEventLoopInMode + 392
22 com.apple.HIToolbox
0x02537af5 ReceiveNextEventCommon + 158
23 com.apple.HIToolbox
0x02537a3e BlockUntilNextEventMatchingListInMode + 81
24 com.apple.AppKit
0x0118e595 _DPSNextEvent + 847
25 com.apple.AppKit
0x0118ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
26 com.apple.AppKit
0x011501f3 -[NSApplication run] + 821
27 com.apple.AppKit
0x01148289 NSApplicationMain + 574
28 com.olympus.DSSPlayerV7
0x0000257a _start + 216
29 com.olympus.DSSPlayerV7
0x000024a1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00f44382 kevent + 10
1 libSystem.B.dylib
0x00f44a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x00f43f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x00f43cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x00f43781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x00f43412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x00f439a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x00f435c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x070a5400 ebx: 0x070a5c00 ecx: 0x001b4955 edx: 0x00000024
edi: 0x07ff400e esi: 0x00000000 ebp: 0xbfffdbc8 esp: 0xbfffdb60
ss: 0x0000001f efl: 0x00010217 eip: 0x005e1fa3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x07ff4005
Binary Images:
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0x500e000 - 0x5424ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x5466000 - 0x589bff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x5a21000 - 0x5b23fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
0x5b77000 - 0x5b78ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x5b7c000 - 0x5c34feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x5cc4000 - 0x5cfeff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x5d0b000 - 0x5d2bfe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x5d35000 - 0x5d35ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x5d38000 - 0x5d42fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x5d4a000 - 0x5d9aff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x5db2000 - 0x5e60ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x5e8a000 - 0x5ea9ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x5ec0000 - 0x5eceff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x5ed6000 - 0x5f07ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x5f0f000 - 0x5f30fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x5f39000 - 0x5f3dff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x5f45000 - 0x5f88ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x5f96000 - 0x5fa1ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x5fb0000 - 0x60bcfe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x60db000 - 0x60deff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x60e3000 - 0x60e7ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x60ec000 - 0x616effb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x61a5000 - 0x61aaff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x61b2000 - 0x61b8fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x61bf000 - 0x61d7ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x61e8000 - 0x6235feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x6251000 - 0x6273fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x627d000 - 0x628dff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x6294000 - 0x62d7ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x6300000 - 0x6302ff7 com.apple.securityhi 4.0 (36638) <E7D83480-77BB-72F9-72F3-AEE198CE589F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x6307000 - 0x630ffeb +QualityPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/QualityPlay.dylib
0x632b000 - 0x6333feb +StandardPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/StandardPlay.dylib
0x635e000 - 0x6370fcf +LongPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/LongPlay.dylib
0x6375000 - 0x6388fdf +DSSAES.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/DSSAES.dylib
0x638c000 - 0x6392fff com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x639a000 - 0x639dffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x63a2000 - 0x6406fff com.apple.htmlrendering 72 (1.1.4) <0D22B190-513B-7FF6-39FC-9D336285DE08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x6428000 - 0x643dfff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x6453000 - 0x646ffe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x647f000 - 0x64eafd7 +com.yourcompany.yourcocoaframework ??? (1.53) /Library/Frameworks/OlympusServiceProvider.framework/Versions/A/OlympusServiceP rovider
0x657c000 - 0x65b9ff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x65d4000 - 0x6701ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x6765000 - 0x6c20ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x6cc9000 - 0x6d10ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x6d31000 - 0x6dacfff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x6f9d000 - 0x6fa8ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x6ff2000 - 0x6ff5ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7c00000 - 0x7c3bffb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
0x7e04000 - 0x7e37fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x7e43000 - 0x7e84ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fef000 - 0x7ff0ff7 +com.olympus.DSSPlayerV7.LeopardSupportForDSSPlayer 1.1 (1.0) <2AAA1454-CEBA-AA58-0DA1-D8E02A7EDBB4> /Applications/DSS Player/DSS Player.app/Contents/Resources/Leopard.bundle/Contents/MacOS/Leopard
0x1aed5000 - 0x1b3e7feb com.apple.RawCamera.bundle 3.14.0 (646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2Hi,
Please review the link below, here is a useful article for you.
Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
JEE WebSphere Management Pack: Issue with 8.5.5 Discovery
Is WebSphere Application Server 8.5.5 supported as a discoverable JEE Application Server within System Center Operations Manager 2012 R2? We have tried just about everything at this point....
Currently Running JEE IBM WebSphere 8 Application Server MP version 7.3.2135.0
Agent Running as Proxy
RunAs account created and bound to server
BeanSpy deployed and functioning via query.
Universal Discovery used with no success. (NewJ2EEAppServer.ps1 does not except version 8 of WebSphere).
Any help would be appreciatedHi Deem13,
Please look at these posts:
http://blogs.technet.com/b/random_happy_dev_thoughts/archive/2012/05/21/manually-discovering-jee-application-servers-with-scom-2012.aspx
http://social.technet.microsoft.com/Forums/systemcenter/en-US/d15bc060-a071-4063-bf5d-c4ec9f0d8cbb/jee-websphere-management-pack-issue-with-discovery?forum=operationsmanagermgmtpacks
http://blogs.inframon.com/post/2012/04/27/WebSphere-monitoring-with-the-JEE-Application-Performance-Monitoring-management-packs.aspx
Natalya -
What Features are provided by Software Packs 8.6.1, 2 and 3
We have a UC560 customer with Software Pack 8.2 installed and they are wondering what, if any advantages there are if they upgrade to Software Pack 8.6.2.
I thought there was a good feature Matrix published at one time, but I have been unable to find this. I googled CUE 8.6.5 and Software Pack 8.6.2 but it is as if it vanished from the face of the earth.
Anybody know where I might come up with this?
Thanks in advance.Hi Paolo,
I have opened a Cisco TAC case to get this resolved. However it seems that the phone can be seen as a CDP neighbour but it is not getting an IP address and is sitting at the Cisco upgrade splash screen.
Thanks
Brian -
My company will not allow us to download iOS 7 due to software / security issues on our end. The problem is I need to download numbers but it says I need iOS 7. Is there any way to get an earlier update of numbers that's doesn't require ios7?
Thank you so much! It's updating now. I'm hoping that once the update is finished that it will sync like normal as well. Of course I'm still a bit confused/concerned about how it refused to update on it's own, but for now that's not a problem. Hopefully from now on there won't be any more problems.
-
Problem installing stuff from software pack N95, m...
Hi,
I bought a Nokia N95 few days ago.
I have success fully installed PC suite.
But,
when I try to install stuff from the "Software Pack CD" it gives me error about missing "MSVCR80.dll".
Can some one tell me how to fix.
I went back to the shop and got the CD changed, but it didn't help.
Also please tell me how can I use Navigation on N95. Do I have to buy the liscence from nokia or there is some other way.Hi lafanter
Is your Windows NET 2.0 or 3.0 Framework OK?
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
Software Pack 8.1.0 install fails "Phone Firmware Install failed"
Hello-
I have a brand new UC540 that I am trying to install the latest software pack on (8.1.0) using CCA 3.0.(1). I have gone straight into Maintenance>Software Upgrade and tried to run the update, but it fails with "Software Pack Installation failed, reason = Phone Firmware Install failed". I try to run the Software Pack install without any phone loads selected and the same thing happens. Also tried wiping the system to factory defaults, but it says the current factory default configuration is missing and I must download the version of the software package.
Not sure where to go from here, any suggestions?
Thanks,
DerekHi
In addition to David's excellent post make sure you configured the UC's IP Address as default gateway. In my case I had the exactly same problem. After a closer look I noticed that the UC used a different IP address for some tftp requests than the one from the directly connected network.
Connection received from 10.1.10.2 on port 55103 [30/07 12:04:17.989]
Read request for file . Mode octet [30/07 12:04:17.989]
Using local port 65031 [30/07 12:04:17.990]
Peer returns ERROR -> aborting transfer [30/07 12:04:18.007]
Vlan1 unassigned YES NVRAM up up
Vlan100 unassigned YES NVRAM up up
NVI0 10.1.10.2 YES unset up up
BVI1 192.168.10.1 YES NVRAM up up
BVI100 10.1.1.1 YES NVRAM up up
Loopback0 10.1.10.2 YES NVRAM up up
It looks like the UC used the Loopback0 IP address which was unknown because of the lack of a route/default gw. after i configured the 192.168.10.1 as default gw, the CCA update run trough like a charm -
How to check which software pack I am running on UC560?
I need to figure out if my UC560 needs a software pack upgrade. The show version on the device console shows following. What software pack does it map to?
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 04-Sep-12 20:45 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)XA3, RELEASE SOFTWARE (fc1)
dcVAST-UC560 uptime is 6 weeks, 3 days, 14 hours, 56 minutes
System returned to ROM by power-on
System restarted at 17:32:32 CST Thu Feb 20 2014
System image file is "flash:/uc500-advipservicesk9-mz.151-4.M5"
Last reload type: Normal Reload
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected]
Cisco UC560-T1E1-K9 (MPC8378) processor (revision 0x100) with 497664K/26624K bytes of memory.
Processor board ID <Removed>
MPC8378 CPU Rev: Part Number 0x80C4, Revision ID 0x21
64 User Licenses
4 Gigabit Ethernet interfaces
24 Serial interfaces
2 terminal lines
1 Channelized T1/PRI port
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
1 cisco service engine(s)
256K bytes of non-volatile configuration memory.
250880K bytes of ATA CompactFlash (Read/Write)Refer to this: https://supportforums.cisco.com/document/36746/uc-500-software-packs
You are one software pack behind up to date. -
Software Update Issue - In dire need of NERD power...
Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
App Store returned the following error:
We could not complete your purchase.
OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
Choose Software Update from the Apple menu to update Mac OS X.
Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
...only to hang abruptly at 655 MB of 1.09 GB
Roughly 30 seconds later I receive the following error:
The update "Mac OS X Update Combined" can't be saved.
Software Update can't connect to the update server.
Make sure you're connected to the Internet, and then try again.
To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
I made sure that I was connected to the Internet, and then tried again.
The download progress stays put at 655 MB of 1.09 GB, then returns same error.
At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :bYeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine. -
Software update issues - made more problems for me
My Q10 just downloaded a new Software release 10.1.0.4189
I was excited because I had hoped it would solve the issue of the ring tones NOT working for TEXT messages.
NOT ONLY did it not correct that...
1. BUT I lost all of my videos and pictures in the Media Hide APP...
2. It duplicated several contacts... not all but some... so that is weird... and honestly it seems to duplicate contacts that are listed by a Business Name.... those were the majority of duplicates.
3. The little pictures I assign to contacts and the logos for businesses... are messed up... at least the LOGOS for businesses are not self sizing so you can not tell what it is in the contact screen (none of these were issues yesterday)
4. When I try to delete the duplicates from the contacts... the trash icon jumps to the left when I touch it... and it will NOT let me delete the duplicates... so I am forced to do it thru my OUTLOOK on the computer
I just downloaded the software update 2 hours ago... so I have no idea what else may have gone WRONG with it...
I do not even know what this update was supposed to be fixing... because the text ring tones are all I am MOST upset about loosing and it looks like the wording on the contacts changed to say EMAIL ring tones... instead of text... and I do NOT have one single BBM contact.... so TEXT and BBM should share that feature... since EMAIL is now a stand alone contact ringtone... so many features center around BBM and I have no blackberry friends...It just seems bizarre that the text/ringtone issue would not immediately be resolved. Text is the way more people communicate today over vocal calls...and..the feature existed in previous systems. How could it not exist in their newest product??
You had mentioned u downloaded the newest update with the hope the text issue was resolved. Why did you think it would be? Did they ..BB..say they had a fix?
Another issue..that perhaps someone could help me with on same issue is that when I text using the q10...the text space is two lines....and if that a text happens to run three lines ...i can no longer see what I am texting...until..it is sent. Thus makes no sense..as this too was not part of the previous sysems where you were ALWAYS on last letter typed. Anyone else that that issue and perhaps know the fix? -
IPhone 4s with 5.0.1 software - Contacts Issue
I'm new to the iPhone having just been using one for about a week now. At first everything seemed great, I did a backup assist with my old Droid and downloaded my contact to my iPhone without a problem. When one of my contacts called or texted me, their name displayed so I could recognize whom I was conversing with. Then a couple of days later the update to 5.0.1 was pushed and that's when I noticed that my contacts were acting erratic. The phone was no longer displaying my contacts' names when I received a call, but I would then get the names displayed if they texted.
Well, I setup the iCloud and back up to my iMac contacts and thought eveyting would be great... well the problems persisted and I even had some contact deleted from the phone.
Here is what I'm able to determine so far:
If I enter a number as 1+area code+number, the names displays when getting a call but only the number displays when getting a text
If I enter the number as area code+number, the name displays when getting a text but not when getting a call
There are no ( ) or - symbols on the iPhone when entering contacts, so I can't try that
I have tried different combinations by using my iMac and updating the contact with ( ) and - combinations but nothing seems to work
While the phone works, this is an annoying problem for me, as I often don't remember the numbers and don't recognize the caller or the texter. Also, having contacts disappears (only some), seems to be and issue.
Anyone else experiecing this? Hope someone has an easy solution.
Thanks very much.I found the asnwer here at the site... did the software updgrade through Verizon (*228, then 1) and it fixed my problem.
-
IPod 1st generation software update issue
I was updating my iPod touch 1st generation to the iOS 3.1 software... it downloaded fine but then my iPod screen froze on the apple symbol with a processing bar half way full underneath. And also iTunes freezes up when it's plugged in now. I've powered down my iPod multiple times and it starts back up but has the same screen. iTunes works when it's not plugged in, but as soon as I plug it in it freezes and I have to force quit. Please help
Try here assuming a PC:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
The above provides a link for XP. -
Major Sync and software update issue with windows 7 and iphone
Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down.... -
HP PhotoSmart 2575 All-In-One Driver/Software Install Issue - Windows 8.1
Hi
I've just bought a new Sony Viao with Windows 8.1 (64 bit) installed.
I'm trying to install my HP PhotoSmart 2575 All-In-One so downloaded the driver and software installer from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110159-1&cc=uk&dlc=en&lc=en...
The file downloaded fine on to my desktop, i double click it and then the Exctracting... thing moves along to 100% then goes off the screen. Then nothing happens. I was expecting some software for the printing and scanning to be installed or some further install files to be added to my desktop.
What do i do next?
MattHi Matt,
Thank you for updating me. I can definitely understand the frustration you must be feeling, especially when things seemed to be going great then it changed.
I have 2 documents to follow next. First, please try the steps in the document titled "Software Installation Stops Without Warning and With No Error Message". When you get to "Step three: Install the Software", it references HP SmartInstall. Please don't worry about using that program as it's specific to some of HP's LaserJet printers. Please use the HP's Printer Install Wizard instead of HP's SmartInstall.
If that document doesn't resolve the issue then please proceed onto the 2nd document titled "The Progress Bar on the Software Installation Stops or Stalls".
Please let me know how it goes. I want to ensure we have your printer installed and working.
Software Installation Stops Without Warning and With No Error Message
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02018709
The Progress Bar on the Software Installation Stops or Stalls
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00836418
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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