UC 540 - Software Packs Issue

Hi,
I have recently been setting up my 540, (this is in a home environment(UK)) but only have access to US English Pack, tried to download the UK pack but requires Service Contract.
How can a single person using CISCO kit at home to study etc get a service contract in order to get essential software etc.
Or are the service contracts too costly for a single person to get.
Any Ideas would be appreciated as the UC540 cost me a fair bit and don't want it to sit in a cupboard gathering dust.
Thanks in advance.                  

Hello Derek,
You may contact Cisco partner in your area and get service contract for the UC.
Please find more information for Cisco partners in your area on the following link:
http://tools.cisco.com/WWChannels/LOCATR/openBasicSearch.do
HTH,
Alex

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    0x4e2f000 -  0x4e53ff7  libJPEG.dylib ??? (???) <50E17B4D-63D6-24D3-702F-6A6E912A55EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x4e5a000 -  0x4f3afe7  com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x4f48000 -  0x4f48ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x4f4b000 -  0x4f8dff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x4f96000 -  0x5005ff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x500e000 -  0x5424ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x5466000 -  0x589bff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x5a21000 -  0x5b23fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
    0x5b77000 -  0x5b78ff7  com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x5b7c000 -  0x5c34feb  libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x5cc4000 -  0x5cfeff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
    0x5d0b000 -  0x5d2bfe7  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
    0x5d35000 -  0x5d35ff7  com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x5d38000 -  0x5d42fe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x5d4a000 -  0x5d9aff7  com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x5db2000 -  0x5e60ff3  com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x5e8a000 -  0x5ea9ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x5ec0000 -  0x5eceff7  com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x5ed6000 -  0x5f07ff7  libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x5f0f000 -  0x5f30fe7  com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x5f39000 -  0x5f3dff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x5f45000 -  0x5f88ff7  libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x5f96000 -  0x5fa1ff7  libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x5fb0000 -  0x60bcfe7  libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x60db000 -  0x60deff7  libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x60e3000 -  0x60e7ff7  libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x60ec000 -  0x616effb  SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x61a5000 -  0x61aaff7  com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x61b2000 -  0x61b8fe7  com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x61bf000 -  0x61d7ff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x61e8000 -  0x6235feb  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x6251000 -  0x6273fef  com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x627d000 -  0x628dff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
    0x6294000 -  0x62d7ff7  com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x6300000 -  0x6302ff7  com.apple.securityhi 4.0 (36638) <E7D83480-77BB-72F9-72F3-AEE198CE589F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x6307000 -  0x630ffeb +QualityPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/QualityPlay.dylib
    0x632b000 -  0x6333feb +StandardPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/StandardPlay.dylib
    0x635e000 -  0x6370fcf +LongPlay.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/LongPlay.dylib
    0x6375000 -  0x6388fdf +DSSAES.dylib ??? (???) /Library/Application Support/OLYMPUS/DSSPlayer/lib/DSSAES.dylib
    0x638c000 -  0x6392fff  com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x639a000 -  0x639dffb  com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x63a2000 -  0x6406fff  com.apple.htmlrendering 72 (1.1.4) <0D22B190-513B-7FF6-39FC-9D336285DE08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x6428000 -  0x643dfff  com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x6453000 -  0x646ffe3  com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x647f000 -  0x64eafd7 +com.yourcompany.yourcocoaframework ??? (1.53) /Library/Frameworks/OlympusServiceProvider.framework/Versions/A/OlympusServiceP rovider
    0x657c000 -  0x65b9ff7  com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x65d4000 -  0x6701ffb  com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x6765000 -  0x6c20ff7  com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x6cc9000 -  0x6d10ffb  com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    0x6d31000 -  0x6dacfff  com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x6f9d000 -  0x6fa8ff7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x6ff2000 -  0x6ff5ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x7c00000 -  0x7c3bffb  libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
    0x7e04000 -  0x7e37fff  libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
    0x7e43000 -  0x7e84ff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fef000 -  0x7ff0ff7 +com.olympus.DSSPlayerV7.LeopardSupportForDSSPlayer 1.1 (1.0) <2AAA1454-CEBA-AA58-0DA1-D8E02A7EDBB4> /Applications/DSS Player/DSS Player.app/Contents/Resources/Leopard.bundle/Contents/MacOS/Leopard
    0x1aed5000 - 0x1b3e7feb  com.apple.RawCamera.bundle 3.14.0 (646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x20000000 - 0x20098fe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x64b00000 - 0x64b07ff3  com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
    0xfa100000 - 0xfa192fe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24600000 / 2
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06610000 / 5
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x06500000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x06300000 / 2

    Hi,
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    Tips and Tricks for Deploying the Application Catalog in System Center 2012 Configuration Manager
    http://blogs.technet.com/b/configmgrteam/archive/2012/07/05/tips-and-tricks-for-deploying-the-application-catalog-in-system-center-2012-configuration-manager.aspx
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • JEE WebSphere Management Pack: Issue with 8.5.5 Discovery

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    Hi Deem13,
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    http://blogs.technet.com/b/random_happy_dev_thoughts/archive/2012/05/21/manually-discovering-jee-application-servers-with-scom-2012.aspx
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/d15bc060-a071-4063-bf5d-c4ec9f0d8cbb/jee-websphere-management-pack-issue-with-discovery?forum=operationsmanagermgmtpacks
    http://blogs.inframon.com/post/2012/04/27/WebSphere-monitoring-with-the-JEE-Application-Performance-Monitoring-management-packs.aspx
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  • What Features are provided by Software Packs 8.6.1, 2 and 3

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    Thanks in advance.

    Hi Paolo,
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    Brian

  • HT5919 My company will not allow us to download iOS 7 due to software / security issues on our end. The problem is I need to download numbers but it says I need iOS 7. Is there any way to get an earlier update that's doesn't require ios7?

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    Thank you so much! It's updating now. I'm hoping that once the update is finished that it will sync like normal as well. Of course I'm still a bit confused/concerned about how it refused to update on it's own, but for now that's not a problem. Hopefully from now on there won't be any more problems.

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  • Software Pack 8.1.0 install fails "Phone Firmware Install failed"

    Hello-
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    Thanks,
    Derek

    Hi
    In addition to David's excellent post make sure you configured the UC's IP Address as default gateway. In my case I had the exactly same problem. After a closer look I noticed that the UC used a different IP address for some tftp requests than the one from the directly connected network.
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    Read request for file . Mode octet [30/07 12:04:17.989]
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    Vlan1                      unassigned      YES NVRAM  up                    up     
    Vlan100                    unassigned      YES NVRAM  up                    up     
    NVI0                       10.1.10.2       YES unset  up                    up     
    BVI1                       192.168.10.1    YES NVRAM  up                    up     
    BVI100                     10.1.1.1        YES NVRAM  up                    up     
    Loopback0                  10.1.10.2       YES NVRAM  up                    up     
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    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2012 by Cisco Systems, Inc.
    Compiled Tue 04-Sep-12 20:45 by prod_rel_team
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    This product contains cryptographic features and is subject to United
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    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected]
    Cisco UC560-T1E1-K9 (MPC8378) processor (revision 0x100) with 497664K/26624K bytes of memory.
    Processor board ID <Removed>
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    64 User Licenses
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    24 Serial interfaces
    2 terminal lines
    1 Channelized T1/PRI port
    1 Virtual Private Network (VPN) Module
    4 Voice FXO interfaces
    4 Voice FXS interfaces
    1 Voice MoH interface
    1 cisco service engine(s)
    256K bytes of non-volatile configuration memory.
    250880K bytes of ATA CompactFlash (Read/Write)

    Refer to this: https://supportforums.cisco.com/document/36746/uc-500-software-packs
    You are one software pack behind up to date.

  • Software Update Issue - In dire need of NERD power...

    Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
    App Store returned the following error:
    We could not complete your purchase.
    OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
    Choose Software Update from the Apple menu to update Mac OS X.
    Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
    ...only to hang abruptly at 655 MB of 1.09 GB
    Roughly 30 seconds later I receive the following error:
    The update "Mac OS X Update Combined" can't be saved.
    Software Update can't connect to the update server.
    Make sure you're connected to the Internet, and then try again.
    To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
    I made sure that I was connected to the Internet, and then tried again.
    The download progress stays put at 655 MB of 1.09 GB, then returns same error.
    At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
    Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
    Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
    I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
    Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
    p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :b

    Yeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
    The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
    try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
    try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
    try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
    try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
    try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
    Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
    TL;DR
    Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine.

  • Software update issues - made more problems for me

    My Q10 just downloaded a new Software release 10.1.0.4189
    I was excited because I had hoped it would solve the issue of the ring tones NOT working for TEXT messages.
    NOT ONLY did it not correct that...
    1. BUT I lost all of my videos and pictures in the Media Hide APP...
    2. It duplicated several contacts... not all but some... so that is weird... and honestly it seems to duplicate contacts that are listed by a Business Name.... those were the majority of duplicates.
    3. The little pictures I assign to contacts and the logos for businesses... are messed up... at least the LOGOS for businesses are not self sizing so you can not tell what it is in the contact screen (none of these were issues yesterday)
    4. When I try to delete the duplicates from the contacts... the trash icon jumps to the left when I touch it... and it will NOT let me delete the duplicates... so I am forced to do it thru my OUTLOOK on the computer
    I just downloaded the software update 2 hours ago... so I have no idea what else may have gone WRONG with it...
    I do not even know what this update was supposed to be fixing... because the text ring tones are all I am MOST upset about loosing and it looks like the wording on the contacts changed to say EMAIL ring tones... instead of text... and I do NOT have one single BBM contact.... so TEXT and BBM should share that feature... since EMAIL is now a stand alone contact ringtone... so many features center around BBM and I have no blackberry friends...

    It just seems bizarre that the text/ringtone issue would not immediately be resolved.  Text is the way more people communicate today over vocal calls...and..the feature existed in previous systems. How could it not exist in their newest product??
    You had mentioned u downloaded the newest update with the hope the text issue was resolved.  Why did you think it would be?  Did they ..BB..say they had a fix?
    Another issue..that perhaps someone could help me with on same issue is that when I text using the q10...the text space is two lines....and if that a text happens to run three lines ...i can no longer see what I am texting...until..it is sent.  Thus makes no sense..as this too was not part of the previous sysems where you were ALWAYS on last letter typed.  Anyone else that that issue and perhaps know the fix?

  • IPhone 4s with 5.0.1 software - Contacts Issue

    I'm new to the iPhone having just been using one for about a week now.  At first everything seemed great, I did a backup assist with my old Droid and downloaded my contact to my iPhone without a problem.  When one of my contacts called or texted me, their name displayed so I could recognize whom I was conversing with.  Then a couple of days later the update to 5.0.1 was pushed and that's when I noticed that my contacts were acting erratic.  The phone was no longer displaying my contacts' names when I received a call, but I would then get the names displayed if they texted.
    Well, I setup the iCloud and back up to my iMac contacts and thought eveyting would be great... well the problems persisted and I even had some contact deleted from the phone.
    Here is what I'm able to determine so far:
    If I enter a number as 1+area code+number, the names displays when getting a call but only the number displays when getting a text
    If I enter the number as area code+number, the name displays when getting a text but not when getting a call
    There are no ( ) or - symbols on the iPhone when entering contacts, so I can't try that
    I have tried different combinations by using my iMac and updating the contact with ( ) and - combinations but nothing seems to work
    While the phone works, this is an annoying problem for me, as I often don't remember the numbers and don't recognize the caller or the texter.  Also, having contacts disappears (only some), seems to be and issue.
    Anyone else experiecing this?  Hope someone has an easy solution.
    Thanks very much.

    I found the asnwer here at the site... did the software updgrade through Verizon (*228, then 1) and it fixed my problem.

  • IPod 1st generation software update issue

    I was updating my iPod touch 1st generation to the iOS 3.1 software... it downloaded fine but then my iPod screen froze on the apple symbol with a processing bar half way full underneath.  And also iTunes freezes up when it's plugged in now.  I've powered down my iPod multiple times and it starts back up but has the same screen.  iTunes works when it's not plugged in, but as soon as I plug it in it freezes and I have to force quit.  Please help

    Try here assuming a PC:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    The above provides a link for XP.

  • Major Sync and software update issue with windows 7 and iphone

    Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
    When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
    Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
    The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
    Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
    * I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.

    I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
    I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
    Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down....

  • HP PhotoSmart 2575 All-In-One Driver/Software Install Issue - Windows 8.1

    Hi
    I've just bought a new Sony Viao with Windows 8.1 (64 bit) installed.
    I'm trying to install my HP PhotoSmart 2575 All-In-One so downloaded the driver and software installer from here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110159-1&cc=uk&dlc=en&lc=en...
    The file downloaded fine on to my desktop, i double click it and then the Exctracting... thing moves along to 100% then goes off the screen.  Then nothing happens. I was expecting some software for the printing and scanning to be installed or some further install files to be added to my desktop.
    What do i do next?
    Matt

    Hi  Matt,
    Thank you for updating me. I can definitely understand the frustration you must be feeling, especially when things seemed to be going great then it changed.
    I have 2 documents to follow next.  First, please try the steps in the document titled "Software Installation Stops Without Warning and With No Error Message".   When you get to "Step three: Install the Software", it references HP SmartInstall.  Please don't worry about using that program as it's specific to some of HP's LaserJet printers.  Please use the HP's Printer Install Wizard instead of HP's SmartInstall.  
    If that document doesn't resolve the issue then please proceed onto the 2nd document titled "The Progress Bar on the Software Installation Stops or Stalls". 
    Please let me know how it goes.  I want to ensure we have your printer installed and working.  
    Software Installation Stops Without Warning and With No Error Message
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02018709
    The Progress Bar on the Software Installation Stops or Stalls
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00836418
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

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