UC320: how to set (correct) time and date, upload own AA messages, get caller ID, telnet?

Hello there,
Just trying out the UC320 I got borrowed from Cisco AT for testing with firmware 2.1.2 (1) localized for Austria.
The device is connected to the cable modem of my ISP (Kabelsignal) utilizing two FXO ports, getting an IP address from my DHCP being connected to a WS-C2960G-24TD (LAN 1@UC320 connected to Gi0/18@C2960G port macro Cisco Switch enabled).
Now I would like to try/see the following features:
- a correct time and date: huh? hwo/where???
No option to set this right??? No NTP option??? Am I just blind or too stupid to find that option/s?
- upload own messages for the AA: ok, there are german messages but someone might have a little bit personalized ones - maybe telling callers the company name before asking them to dial the extension if they know it. Making custom messages is not the problem - but how to upload and in which sound/data format?
- caller ID: my ISP told me that he transfers the caller ID correctly to analoge end devices if caller ID is available and not suppressed. All I can see when a call comes in is which FXO Port is being used by that call. So callback entries on the SPA phone is senseless. Any advise?
- CLI: You can telnet the device - but which credentials to use to successfully logon? The pre-assigned credentials form Cisco AT are not accepted for logon.
BTW @Cisco guys: I am also voting for support for the older SPAs (e.g. 942)

Hi Claus,
Thanks for giving the UC320W a spin and glad you found the support community!  Let met see if I can help answer your questions....
Time/Date & NTP -- The UC320W is preconfigured with Cisco's Small Business NTP server.  The preferred method for correct time you will need the UC320W WAN to be connected with Internet access.   If there is no WAN connectivity there is a feature in the 2.1.x firmware where you can set the time on a SPA phone GUI and it will then update the system time.  Alternatively, if you have a LAN side NTP server that is on the same subnet as your Data VLAN subnet, you can use the NTP.pmf file found here:  https://supportforums.cisco.com/docs/DOC-16301
Upload custom Music on Hold and Auto Attendant prompt files.  We are currently in beta of a new Cloud service.  To participate in the Beta, please send an e-mail to [email protected] requesting MoH/AA Custom files Cloud Beta participation.
Caller ID on FXO:  Make sure that you have run the impedance matching tool on each of your FXO ports.  For additional information on running the Impedance Matching tool and Caller ID troubleshooting, please see the UC320W Troubleshooting Guide.
CLI access -- This is for Cisco Support personnel only for low level debugging.  This is not a IOS based device and there is no command line access for provisioning.
Cheers,
Chris

Similar Messages

  • Iphone 3 loss of correct time and date

    I have lost the correct time and date on my iphone 3 os 4.2.1 Cant reset by reloading world clock. Cant afford to lose data. Wont synch with computer or itunes because incorrect time. Icloud not available on this model. So how do I reset date and time? Any ideas please?

    Hi J.Walsh1,
    Welcome to the Apple Support Communities!
    I understand that you would like help setting the correct date and time on your iPhone 3 running iOS 4. Please refer to the Date and Time section of the attached iOS 4 User Guide (page 198) for assistance. 
    manuals.info.apple.com/MANUALS/1000/MA1539/en_US/iPhone_iOS4_User_Guide.pdf
    Best regards,
    Joe

  • How do i reset time and date on my itouch

    how do I reset time and date on my itouch?

    Go to Settings>General>International and make sure that Calendar is set to Gregorian.
    Bext
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT200197 It doesn´t let me set up time and date. It keeps searching endlessly. Therefore I am not able to use appletv

    t doesn´t let me set up time and date. It keeps searching endlessly. Therefore I can´t use appletv

    That means it is having trouble connecting to the network.
    Make sure location is set correctly. DNS should be set to automatic. Ensure router is up to date. If on wifi try ethernet. Reboot ATV and router.

  • HT202157 setting network time and date

    What are the issues involved in setting the time and date on AppleTV?   Is this a network issue?

    P.C. was mentioned earlier so I will jump in and assume Windows....
    If the system is (made) a member of a Window administrative domain then all this is already in the box, and should be part of a well managed system (I have managed it on a workgroup as well, see the articles below for details). It's one of the things I try to promote as we often have systems switched on for hundreds / thousands of hours and knowing when some guy accidently switched it all off is realy usefull It helps with problems / events that occur outside our control and assists tracking down problems and stops drift / skewing of data.
    Check out the following articles for more information: -
      Basic Operation of the Windows Time Service
      http://support.microsoft.com/kb/q224799/
      Registry entries for the W32 TimeService
      http://support.microsoft.com/default.aspx?scid=kb;en-us;Q223184
      Windows 2000 cannot set the correct time when it connects to multiple NTP servers
      http://support.microsoft.com/?id=837196
    The time service is included on Windows XP as well. For NT4 there is / was a toolkit that allows operation from Microsoft.
    Use the command NET TIME /? (on W2K and XP)
    Either way you will come accross problems at the firewall if you want to get to an external time source. Unless you have on of those nifty little black boxes that pick up a radio signal from one of the available time sources.
    I like Dennis Knutsons idea because you can't always get IT's attention, sometimes they need a little help, thanks again Dennis for another good tip.

  • I can't set up time and date / no response or it s...

    Hi guys
    I hope You will help me.
    I purchased nokia 5800 (second hand) for my girlfriend this christmas as a present and everything is fine apart 'time and date settings'.
    When you going to 'setting' and try to select 'date and time' there is no reaction, if you trying open by clicking 'options' and than 'open' it appears straight away  'System error' message or if you trying do it from the home screen/desktop by clicking on the clock 'System error' message appears straight away.
    It is very confusing and driving me mad as this is christmas gift and she can't set up time and date.
    I've tried  update software using Nokia Software Updater and nothing
    I've restored factory setting and nothing as well. 
    Please help me
    Thank You very much for Your time
    Kind regards
    Martin 
    Solved!
    Go to Solution.

    Hi monpar77
    If you are using restore factory settings in "Phone management" due to UDP = User Data Preservation feature of this device that may not be sufficient and you may need to carry out a "hard reset" as detailed elsewhere in the forum. 
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • How do you set the time and date for the fax on the HP Office Jet 4622 All-in-one Printer?

    I installed the HP Office Jet 4622 All-in-one Printer and everything works wonderfu.  However on the test page for the fax the time and date are showing Jan-00-00 00:00AM.  I do not know how to change the date and time.  Please help.  Thanks.
    This question was solved.
    View Solution.

    Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How To Include Current Time and Date in Form

    Does anyone know how I can include the time and date in the
    body of a form mailer? Our system allows the receiver of each
    submitted form to copy the body of the form entries and paste them
    into either Excel or FileMaker for database building. They would
    like to have the time and date also appear somewhere in the
    submitted body so they will not have to do a seperate copy/paste of
    the time and date seen in the header... I followed the javascript I
    found in the Adobe website and included it within the form, but
    when I ran a test nothing showed! Here is the form...
    Click
    Here to see the Form
    Thanks for your help! -D

    Can you not use when the email's timestamp?
    Also, in z7's script, beware the common mistakes, if you try
    to retype it - .getDate() gives the day of the month (1-31), but
    .getDay() gets the day of the week (1-7). To make it more
    confusing, .getMonth() gets the month (0-11), so you have to add
    one to make it human-readable. The script posted is correct, but I
    went round and round with my PC when I tried to do that the first
    time!

  • Setting PC Time and Date as a User, not administrator

    Good Day,
    I'm trying to set the system time and date as a user. Currently running a hardware time server keeping the clocks on the network at the same time. The time is requested from the time sync server at the start of a DAQ run. This is to ensure every computer recording data has the same start time. We are currently changing network permissions and need to make a user run the software. User privelidges don't allow us to change the system time. Is there a way to allow a User to change the system time, or is that left to the Administrator only?
    This function is already implimented on the administrator account and works successfully. Any information would be most appreciated.
    Thanks

    P.C. was mentioned earlier so I will jump in and assume Windows....
    If the system is (made) a member of a Window administrative domain then all this is already in the box, and should be part of a well managed system (I have managed it on a workgroup as well, see the articles below for details). It's one of the things I try to promote as we often have systems switched on for hundreds / thousands of hours and knowing when some guy accidently switched it all off is realy usefull It helps with problems / events that occur outside our control and assists tracking down problems and stops drift / skewing of data.
    Check out the following articles for more information: -
      Basic Operation of the Windows Time Service
      http://support.microsoft.com/kb/q224799/
      Registry entries for the W32 TimeService
      http://support.microsoft.com/default.aspx?scid=kb;en-us;Q223184
      Windows 2000 cannot set the correct time when it connects to multiple NTP servers
      http://support.microsoft.com/?id=837196
    The time service is included on Windows XP as well. For NT4 there is / was a toolkit that allows operation from Microsoft.
    Use the command NET TIME /? (on W2K and XP)
    Either way you will come accross problems at the firewall if you want to get to an external time source. Unless you have on of those nifty little black boxes that pick up a radio signal from one of the available time sources.
    I like Dennis Knutsons idea because you can't always get IT's attention, sometimes they need a little help, thanks again Dennis for another good tip.

  • Unable to set network time and date

    My Applet TV2 is unable to set the network time and date making it so I cannot login to my itunes account so not Netflix or anything making it pointless. I have tried adjusting my router settings (although I've used the same router for over and year and this just started randomly) I have ensured Port's 123 are open, I've restored the ATV2 4 times and have reset my router. I've seen links showing how to use SSh to set the time but I'm unsure if that will work. Any help is appreciated as I'm at a loss at this point

    Welcome to the Apple Community.
    Of the things I've seen work for people in the community you seem to have done most of them, but did you try these.
    Restart Apple TV by removing ALL the cables for a moment or two.
    Ensure that the DNS address's used by the Apple TV and the router are the same and are the address recommended by your ISP.

  • Iphone 5 wont keep correct time and date

    Any one else have the 5 through Verizon? It wont keep time and date correctly. Verizon keeps telling me it's Apple's problem, Apple tells me it's Verizons! Getting the Royal runaround! About to throw it in the lake!

    Hi J.Walsh1,
    Welcome to the Apple Support Communities!
    I understand that you would like help setting the correct date and time on your iPhone 3 running iOS 4. Please refer to the Date and Time section of the attached iOS 4 User Guide (page 198) for assistance. 
    manuals.info.apple.com/MANUALS/1000/MA1539/en_US/iPhone_iOS4_User_Guide.pdf
    Best regards,
    Joe

  • Setting the time and date.

    Just recently when starting my computer I receive a message telling me my clock etc is set to a time and date in 2001 and it might be effecting how it operates. I keep trying to fix it but it keeps coming back and my clock is always wrong on start up.
    Does anyone know what's going on? And more importantly, how do I fix it?

    You might need to replace the 'backup battery'
    http://docs.info.apple.com/article.html?artnum=34885
    You may need to replace the battery if you have intermittent problems starting up your computer, or if settings such as date and time change when you start up your computer.
    Also update to the latest version of OS X (10.4.11) if you haven't already (Your signature suggests you are running 10.4.3)

  • How to know the time and date when someone empty trash?

    someone delete very important videos on my mac PC , i need to know the time and date of what happens on my pc for 2 days ago to can know who delete these files and when the trash being empty
    also, i tried very hard to recovery these videos by using Data rescue program but i found old videos instead of the last videos hasa been removed??? i don't know how???!!
    so can anyone help me please

    Open the Console app located in HD > Applications > Utilities
    Select System Log on the left.
    Type trash in the search fileld top right corner of that window.
    That should reveal the date and name of the file or files that were deleted but they cannot be extracted from there.

  • How to set correct time

    My time stardard set to HARDWARECLOCK="UTC" and TIMEZONE="Asia/Shanghai"  in /etc/rc.conf,and code:hwclock --set --date;date;hwclock --systohc/--hctosys,etc. but  can not get the correct time when restart mechine second day.
    Output of my mechine:
    $date
    Thu Jan 14 12:17:22 CST 2010
    $hwclock --show
    Thu 14 Jan 2010 12:19:12 PM CST  -0.588858 seconds
    How can I get correct time?Thanks a lot.

    Primoz wrote:It's not that hard to set and once you set it, you never need to worry again (, well only if you're reinstalling...)
    or when booting windows on your other partition. somehow windows changes my time when I boot it. I read about this problem somewhere but forgot the elegant fix for this (I don't really care since I rarely boot windows) so I use ntp to set my time again.

  • Setting computer time and date

    After removing the battery from my Powerbook G4 to send to the dealer for the battery exchange program I have had problems setting the computer date and time. It has reverted back to 1 January 1970. I have been into system preferences and changed the date to current date and time - have done it both manually and also ticked box set date and time automatically but when I shut computer down and open again, it reverts back to the date 1 January 1970. Can anyone help, please?

    Hi sanvan,
    Did you follow these instructions:
    To set the date and time manually:
    Choose Apple menu > System Preferences and click Date & Time.
    Click the Date & Time button.
    Deselect the "Set date & time automatically" checkbox if it is selected.
    Click today's date on the calendar and drag the hands on the clock to the correct time.
    You can also set the date and time using the up and down arrows, or by typing over the current date or time.
    Click Time Zone and follow the onscreen instructions to choose the correct time zone for your geographic region.

Maybe you are looking for

  • How do I update my nano on iTunes 7?

    This might be a silly question, but I cannot find where to update it. Any help will be appreciated.

  • How can I connect PS3 with my iMac?

    I am using a 21 inches iMac all in one pc.... and i found out that i could connect it with the ps3... but I have no idea which adapter do i have to use and where i can get one....? If someone knows abt it, pls do share the information with me as soon

  • How to create services for sql querry with joint 2 tables ?

    Hi all, I start to learn the php services function for mysql querry in flex 4.5 and all seam to be ok. But i don't find anny help or tutorial to create service that call a sql querry with joint to tables, like this : Select table01.fieldA table02.fie

  • Can you do 3D composition in Motion yet?

    Or are there any workarounds? I saw a tutorial on how to make a building in Motion and I wouldn't mind trying to place it somewhere in a video. Can I use a 4 point tracker to rotate and scale the bottom 4 corners, while tracking 4 dots in a video? It

  • Understanding Aggregation for Hierarchies

    Hi: OBIEE 11.1.1.6.5 I'm trying to understand aggregation in the context of a dimension's hierarchy. When I create a level-based hierarchy for a dimension there are two places to set the aggregation level. The first is on the source for the dimension