UC520 SIP trunk unable to make outgoing calls, incoming calls are ok

I have an new SIP trunk set on an UC520 and the incoming calls are ok, but the outgoing calls are getting an busy tone(not working).
The bellow trace is showing that the cause is "No route to destination (3) ". The question is this route has to do with the firewall(ip routing) or with the voice translation rules?
001866: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x843CE50C
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 0777777777 <- main sip number
Called Number            : 0888888888 <- called number
Source IP Address (Sig ): 0.0.0.0
Destn SIP Req Addr:Port : 0.0.0.0:0
Destn SIP Resp Addr:Port : 0.0.0.0:0
Destination Name         :
001867: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 3
Disconnect Cause (SIP)   : 200

Hi Emil,
I've added bind control and media interface but outgoing calls are the same blocked, strange thing is that the cause is still no route to destination (3)
but
UC_520#show sip-ua status
SIP User Agent Status
SIP User Agent for UDP : ENABLED
SIP User Agent for TCP : ENABLED
SIP User Agent for TLS over TCP : ENABLED
SIP User Agent bind status(signaling): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP User Agent bind status(media): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP early-media for 180 responses with SDP: ENABLED
SIP max-forwards : 70
SIP DNS SRV version: 2 (rfc 2782)
NAT Settings for the SIP-UA
Role in SDP: NONE
Check media source packets: DISABLED
Maximum duration for a telephone-event in NOTIFYs: 2000 ms
SIP support for ISDN SUSPEND/RESUME: ENABLED
Redirection (3xx) message handling: ENABLED
Reason Header will override Response/Request Codes: DISABLED
Out-of-dialog Refer: DISABLED
Presence support is DISABLED
SDP application configuration:
Version line (v=) required
Owner line (o=) required
Timespec line (t=) required
Media supported: audio image
Network types supported: IN
Address types supported: IP4
Transport types supported: RTP/AVP udptl

Similar Messages

I am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!

i am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!

Sometimes and this is network dependant if they suspect the phone to be lost or stolen as in this case with change of Sim card and provider then the origonal network can and some will block the phone untill you have rang them and proven it's not the case or if you have bough this 2nd hand then the origonal seller may have stopped paying the contract bill and thus the phone is blocked

HT1937 i am unable to make outgoing calls

I am unable to make outgoing calls, my carrier is a MTN and i have recently bought the phone

You are posting in a 14 month old thread.
Parampal Singh wrote:
I updated device after that it happend 2/3 days was good
See the Thread YOU started where assistance is being offered for YOUR issue.
https://discussions.apple.com/message/22414503#22414503

VCS-E unable to make outgoing call with search rule not found error

Hi
I deploy telepresence device registered to CUCM and connect with VCS-C and VCS-E. The issue now is I am not able to make outgoing call and my search rule show not found, request time out.
I use DNS zone to make the outgoing call and my VCS-E is able to resolve DNS SRV record. However search rule result show not found.
Any advise are appreciated.

Hi
I managed to make a call to address that I am trying to reach. But it supposed to come up with PIN number to enter instead I saw the message that no incoming video.
Can you please advise what could be the issue.
tvcs: Event="Call Connected" Service="SIP" Src-ip="10.84.83.101" Src-port="27224" Src-alias-type="SIP" Src-alias="sip:[email protected]" Dst-alias-type="SIP" Dst-alias="sip:[email protected]" Call-serial-number="24a63c27-42b4-4950-ba02-6a548b279a09" Tag="f060faef-441f-47a2-9c75-e1b0623b5e14" Protocol="TCP" Call-routed="YES" Level="1" UTCTime="2015-02-25 14:38:32,604"

My phone is unable to make outgoing calls, receiving them and sending and receiving both SMS and IM are all ok? Anyone have solutions?

I have an IPhone 4 , which is on a Vodafone network, when I try and make outgoing calls it says 'call failed' . I am still able to send/receive SMS and IM and receiving calls is also so problem, does anyone have any solutions?

You need to contact Vodafone.

PAP2T unable to make outgoing calls

I recive incomming calls, no problem.
When I pick up the phone to make an out going call I hear the dial tone.
When I dial any number I am told the number is not available, or the phone sounds the engaged tone.
I use my SIP with X-Lite V3 and have no problems making outgoing calls.
Please let me know your thoughts.
Kind Regards,
Jason

reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde

Changed my #, now unable to make outgoing calls or text

I recently changed my phone number (because I moved to another state) and now am unable to make calls and text. After changing my number online, I dialed *228 and option 1. It said my phone was now active, but when I try to call, I get "your mobile member is not active or is invalid".
I changed my number again via MyVerizon online (since it is free), in hopes this would correct any issues.
Turned phone off and on a bunch of times like it instructed me to do (I have an iphone 4 16GB).
I am still receiving this message. "your mobile member is not active or is invalid". What should I do. Thanks.
G-

Problem fixed itself 4 hours later, go figure. Shrugs @ Verizon. Working now.

IPhone unable to make outgoing calls after 2.2.1 update

After updating to the 2.2.1 firmware I am unable to make calls with my iPhone. I have reset it with the backup I made and as a fresh backup and the problem has still not been resolved. The problem only began after I updated. Help?

i had exactly the same problem, i had to send it back to apple via O2 and they had to give me a new iPhone, now ive got one that works on 2.1 im not updating it till the next update comes out!
so yeah take it to your nearest O2 store and 3 weeks later everything should be sorted

Ios 8.0.2 unable to make outgoing calls

I recently updated to ios 8.0.2 when I click on the phone button to see my recent calls, voicemail, or to dial a number the screen opens and immediately closes again. I have restarted my phone but it didn't work either. Any help?

i can't make calls on my iPhone 5 with iOS 8.0.2
I can receive, but not place calls with my phone after updating from iOS 7.1, to iOS 8.0.2. The green dial button becomes a darker shade when I press it, but then reverts back to bright green when I let go. Calling numbers or contact with Siri doesn't work either. not sure what to do...

Can't make outgoing calls

Hello
My problem is that whenever I dial a number I get the engaged tone and am told “the number is busy and to use ring back press 5”. I can still receive incoming calls. Have checked the line and there are no reported faults, BT line checker says the line is fine. Have plugged the phone direct into the master socket but still unable to make outgoing calls. Have checked to see if there's any call barring in place but upon entering the * # 34 # am told “this feature is not available”. Have tried cancelling all the other call features detailed in the “calling features user guide” but am still unable to make outgoing calls. No matter which number I dial I get an engaged tone and am offered the ring back service. Please help! Many thanks in advance.

Hi
As you have tried different phones in the test socket it does sound like the fault is not with your equipment. I suspect that it is an exchange fault and not a line fault.
You will now need to report the fault to your comms provider, If it is BT call from your home number on 151. I suspect that when you report the fault the line will be tested and it will test ok as the test they run is only a physical line test and as I said I suspect it is an exchange fault. Just be persistent as they will insist there is nothing wrong.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Can't make outgoing calls but receives fine (I believe it's the ISP)

Hi.A small company were maintaining that uses a uc500 on a dedicated voip line suddenly can't make outgoing calls.This has occured on another two occasions when they were using a different ISP and It was due to them not paying their bill on time.This time we've called the ISP and they Insist everything Is fine on their end and that the company hasn't been disconnected.I can't find anything wrong with the UC.I can ping the ISP gateway.I can ping their SIP server and everything looks fine.I've added two debug files and would appreciate any assistance as my debugging knowledge Is not that great !

Turns out the ISP was receiving calls In G729 and they use G711 Alaw.We didn't change any configuration on our side so I'm not sure what happened.I've set the sip trunk to use g711 alaw via CCA but calls are still going through as g729.I'm not sure what to configure via the cli.I assume It has something to do with transcoding but my telephony cli knowledge Is limited.
Should I change the configuration for Individual dial-peers or Is there some global config. I can enter ?
I added g711alaw to a dial peer and now I can't make any inbound calls either.I removed the g711alaw from the dial peer but It hasn't changed anything.
Running debug ccsip message I receive "error 304 media type(s) unavailable. q.850 cause=65"
I didn't expect such a small change to cause so much havoc.

PAP2T-NA will not make outgoing calls with Asterisk

I have a PAP2T-NA connected to a Uniden cordless phone and an Asterisk server with working trunks. Inbound calls work fine - the phone rings and sound works both ways. However I am unable to make outbound calls through the PAP2T, even to other local extensions or just to voice mail. After dialing an extension, I hear a short pause and then a fast busy signal.
Dial plan is (*xx|x.). This is all I see with syslog when calling extension 1000 through sip1 (* server):
Feb 26 08:13:51 LinksysPAP [0]Off Hook
Feb 26 08:13:56 LinksysPAP Calling:1000@sip1:0
Feb 26 08:13:56 LinksysPAP [0:0]AUD ALLOC CALL (port=16440)
Feb 26 08:13:56 LinksysPAP [0:0]RTP Rx Up
Feb 26 08:13:56 LinksysPAP RSE_DEBUG: reference domain:sip1
Feb 26 08:13:57 LinksysPAP RSE_DEBUG: reference domain:sip1
Feb 26 08:13:57 LinksysPAP [0:0]AUD Rel Call
Feb 26 08:13:57 LinksysPAP CC:Failed w/ Calling
Feb 26 08:13:59 LinksysPAP [0]On Hook
This is all I see in the * log:
Feb 26 08:16:12 DEBUG[29924] acl.c: ##### Testing 192.168.1.179 with 192.168.1.0Feb 26 08:16:12 DEBUG[29924] chan_sip.c: Setting NAT on RTP to 0
Feb 26 08:16:12 DEBUG[29924] chan_sip.c: Stopping retransmission on '[email protected]' of Response 101: Match Found
Feb 26 08:16:12 DEBUG[29924] chan_sip.c: Setting NAT on RTP to 0
Feb 26 08:16:12 DEBUG[29924] chan_sip.c: Checking SIP call limits for device 100Feb 26 08:16:12 DEBUG[29924] chan_sip.c: Stopping retransmission on '[email protected]' of Response 102: Match Found
I've tried various codecs and regional settings to no effect. Setting an outbound proxy makes no change. Is there something simple I'm missing? Thanks!

HI.....
           Is your voice provider Vonage then Vonage Supports 7-,10- and 11- digit dialing.Use 7-,10- or 11- digit dialing for calls within the same area code as your Vonage phone number. Use 10- or 11- digit dialing for calls outside of your area code.
           Also forward the ports 53, 69, 5060-5061and 10000-20000 for the adapter  IP address.

Not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

Good day Sidharth Namrta,
It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
iPhone: Troubleshooting issues making or receiving calls
Follow the steps below to resolve this issue. Please test after each step.
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Check your phone settings:
Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
Reset the network settings: Tap Settings > General > Reset > Reset Network Settings.
Try to make or receive calls in another location.
Attempt to isolate to one network band:
If you're having the issue on LTE, disable LTE, if possible, and try again.
If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
Contact the carrier to check the following:
Your account is properly configured to use the specific iPhone that has the issue.
There are no localized service outages.
Your account doesn't have a billing-related block.
Your calls don't have errors on the carrier system.
Restore the phone as new.
If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
Thank you for using Apple Support Communities.
All the very best,
Sterling

My iphone 5 won't make outgoing calls

my iphone 5 won't make outgoing calls....i tried to restart network settings and then my whole phone all together....also i tried on wifi and off wifi and it wont ring......What should I do????

Settings > General > Reset > Reset Network Settings.
Shaker Ahmed wrote:
whats can i do any one from apple suprted replay mee fast
These are user to user support forums, as clearly stated in the Terms of Use that we all agreed to when signing up here. Apple does not read or respond here.

How can i hide my extension number when i make outgoing calls

Hi All,
How can i hide my extension number when i make outgoing calls,what configuration should i make on the call manager server.
Regards,
Lester

We use a Route Pattern that mimics the telco feature *67. The RP is *679.xxxxxxx with a Transformation mask of 000000000 (just to get beyond the individual blocking on some private lines.

UC520 SIP trunk unable to make outgoing calls, incoming calls are ok

Similar Messages

Maybe you are looking for