UC540 , SPA504g headset issues

Some frustrations I cannot seem to get answers for:
1) Change the auto-attendant pickup ring from 3 to 4
2) Changing the display names on the SPA504g handsets (a lot of articles on this if using SIP not SPCP however)
3) Getting a Plantronics CS540 to work on a SPA504g handset
Thanks in advance for any assistance.

Hi
I have seen this in the past as well. I recommend the following:
1) Disable DNS Server on UC540, then point all LAN PCs to using public DNS such as Google: 8.8.8.8, 8.8.4.4 This can be done manually for static or by changing DHCP Server scope options
2) Make sure that the firewall is enabled on the UC540 WAN interface
3) Ensure you are using the latest IOS version for the UC540 platform.
It could be that your router is under attack or is participating in a DNS attack via your client computers.
Kind regards.

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Curve 8330 Stereo Headset Issue.

Hello, I purchases a new Curve 8330 a few days ago and the headset which was included with it (the 3.5mm 4 Pole Stereo Headset) does not work when I play music from the Internet or from the Media. It also doesn't work with any calls. The volume always comes out of the speaker in the phone, not the headphones. Is the headset exclusively for Bluetooth use? My iPod headphones work on my Curve and the Curve headphones work with my iPod, so I'm confused.
I read the previous posts related to headset issues and I couldn't find an answer to this. Thank you!

I'm having a similar problem... my blackberry headset does not work properly. I mean.. it was working when I first got it-- and then all of a sudden, it stopped. It was cold outside, and I never really thought about it again. I was frustrated... and about a week ago I called tech support to inquire...
They siad my blacberry headset jack was most likely damaged, as:
My boyfriend also has a blackberry, and I had the same problem with his out-of-box blackberry headset. (It would work, and then not work unless I pulled it out of the jack slightly).
Regular headphones I use with my ipod worked just fine in my blackberry (curve, by the way).
My headset worked in a sales associate phone when I took it into the store. Granted... my store doesn't fix blackberries-- they just have you send them in.
Luckily... I'm under warently. I wish I weren't so in love with this phone... it seems to be really fragile. My last one was coming apart at the seams in the back around the battery come day 2....
... wait until you try to upgrade your phone's software...... whew. It's rough.
--- ps. it's working plugged in right now and i'm indoors...

UC540 Phone Load Issue

As part of a recent implementation of a UC540 I am having an issue with several phones that are being migrated over from a previous CUCM deployment. These are both 7975's and 7970's.
The issue with these phones is that they boot up fine, register with the UC540 with no issue however the spead dials are not showing up on the open buttons. Other phones of the same model work fine with no issue.
Has anyone seen this before?

How did you configure the speed dials? Can you post the ephone configuration here? You can try resetting the CNF files and then rebooting the phones.
Thanks,
-john

Iphone 6 headset issue

Issues I have when playing music trough my headset
- When I plug inn my headsett, music starts to play automatic.
- If the cord bump into things, musikk stops (cant listen to music with phone in pocket)
- Somethimes Siri starts
- If i press down the cord the muic stops and start.
This is on a new iphone 6, 64g
I have tried diffrent headsets, same problem.
Any idea what to do?

Any one have any suggestions?

UC540 and memory issues

I had a customer with a UC540 call approx. three or four days ago, and he couldn't get from his home PC into his work PC via RDP. The work PC is behind a UC540. He restarted the UC540 (power cycle) and it seemed to start behaving.
Today he was having voice quality issues and I noticed a decent amount of jitter on the line (I use PingPlotterPro to monitor his Internet connection). So I had him power-cycle his AT&T U-Verse modem. After that, he was unable to get any Internet connections so he had to power-cycle his UC540.
Things seemed to improve a bit for a while, but then call quality suffered and I started to dig into the UC540 a bit, looking at its built-in diagnostics page. The output on the diagnostics page had this:
UC_540
Home Exec Configure
Syslog logging: enabled (0 messages dropped, 10 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
 Console logging: level debugging, 287 messages logged, xml disabled,
 filtering disabled
 Monitor logging: level debugging, 0 messages logged, xml disabled,
 filtering disabled
 Buffer logging: level debugging, 294 messages logged, xml disabled,
 filtering disabled
 Exception Logging: size (4096 bytes)
 Count and timestamp logging messages: disabled
 Persistent logging: disabled
No active filter modules.
 Trap logging: level informational, 340 message lines logged
 Logging Source-Interface: VRF Name:
Log Buffer (4096 bytes):
DNSOVERLOAD: Low available memory: dropping <id# 37096> from <cli 192.168.10.3>.
000270: Aug 15 22:28:32.467: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 20075> from <cli 192.168.10.3>.
000271: Aug 15 22:28:32.603: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 44542> from <cli 192.168.10.3>.
000272: Aug 15 22:28:33.407: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 39508> from <cli 192.168.10.2>.
000273: Aug 15 22:28:33.467: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 20075> from <cli 192.168.10.3>.
000274: Aug 15 22:28:35.467: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 20075> from <cli 192.168.10.3>.
000275: Aug 15 22:28:36.247: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 11572> from <cli 192.168.10.3>.
000276: Aug 15 22:28:50.224: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FA951Cz 803043E0z 802E9ECCz
000277: Aug 15 22:29:03.652: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 46135> from <cli 192.168.10.3>.
000278: Aug 15 22:29:04.660: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 46135> from <cli 192.168.10.3>.
000279: Aug 15 22:29:05.648: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 46135> from <cli 192.168.10.3>.
000280: Aug 15 22:29:05.848: %SYS-2-MALLOCFAIL: Memory allocation of 736768 bytes failed from 0x82FE819C, alignment 8
Pool: Processor Free: 2282616 Cause: Memory fragmentation
Alternate Pool: None Free: 0 Cause: No Alternate pool
-Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FAB350z 82FCF168z 82FE81A0z 82FA924Cz 82FA9478z 803043E0z 802E9ECCz
000281: Aug 15 22:29:05.848: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB
[snip]
I did a couple of restarts of the UC540 via a telnet "reload" and kept getting that same result. Then I rebooted the PC I was using (which was 192.168.10.3) and made sure CCA wasn't started, then did another reload and now I'm getting this:
UC_540
Home Exec Configure
Syslog logging: enabled (0 messages dropped, 10 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
 Console logging: level debugging, 256 messages logged, xml disabled,
 filtering disabled
 Monitor logging: level debugging, 0 messages logged, xml disabled,
 filtering disabled
 Buffer logging: level debugging, 263 messages logged, xml disabled,
 filtering disabled
 Exception Logging: size (4096 bytes)
 Count and timestamp logging messages: disabled
 Persistent logging: disabled
No active filter modules.
 Trap logging: level informational, 304 message lines logged
 Logging Source-Interface: VRF Name:
Log Buffer (4096 bytes):
Processor Free: 5774524 Cause: Memory fragmentation
Alternate Pool: None Free: 0 Cause: No Alternate pool
-Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FAB350z 82FCF168z 82FE81A0z 82FA924Cz 82FA9478z 803043E0z 802E9ECCz
000245: Aug 15 22:48:51.765: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FA951Cz 803043E0z 802E9ECCz
000246: Aug 15 22:48:56.593: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 19106> from <cli 192.168.10.2>.
000247: Aug 15 22:49:09.914: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FA951Cz 803043E0z 802E9ECCz
000248: Aug 15 22:49:27.947: %SYS-2-MALLOCFAIL: Memory allocation of 736768 bytes failed from 0x82FE819C, alignment 8
Pool: Processor Free: 5231612 Cause: Memory fragmentation
Alternate Pool: None Free: 0 Cause: No Alternate pool
-Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FAB350z 82FCF168z 82FE81A0z 82FA924Cz 82FA9478z 803043E0z 802E9ECCz
000249: Aug 15 22:49:27.947: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FA951Cz 803043E0z 802E9ECCz
000250: Aug 15 22:49:31.595: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 8676> from <cli 192.168.10.2>.
000251: Aug 15 22:49:36.595: %DNSSERVER-3-UDPDNSOVERLOAD: Low available memory: dropping <id# 8676> from <cli 192.168.10.2>.
000252: Aug 15 22:49:45.859: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCSIP CCB Pool . No memory available -Process= "Chunk Manager", ipl= 6, pid= 1
-Traceback= 8177F9F8z 82FA951Cz 803043E0z 802E9ECCz
[snip]
I'm truncating those logs a bit, I'm not sure how many lines helpers here may need telling us we're low on memory.
So I'm not sure how to proceed. After a reload, the SIP trunk takes maybe a call or two, and then I can't call in any more. I'm not sure about calling OUT, I'm remote to the site.
Any ideas on where to start?

Hi
I have seen this in the past as well. I recommend the following:
1) Disable DNS Server on UC540, then point all LAN PCs to using public DNS such as Google: 8.8.8.8, 8.8.4.4 This can be done manually for static or by changing DHCP Server scope options
2) Make sure that the firewall is enabled on the UC540 WAN interface
3) Ensure you are using the latest IOS version for the UC540 platform.
It could be that your router is under attack or is participating in a DNS attack via your client computers.
Kind regards.

Headset issues

Updated Boot Camp drivers to 3.1. Running Windows 7 Pro 64-bit
So I have 2 issues here:
1) When I try to connect a bluetooth headset (Motorola H500) to W7, it connects, but then it says it can not install the driver. I tried downloading the Broadcom driver off their site, but it just sits there during detecting devices (even when I had my headset in discover mode). My Magic Mouse works just fine.
2) When I plug in my Turtle Beach headset, the speakers work on it. I have the green jack in the speaker port on my MBP, but when I put the red mic jack into the line-in port, W7 detects that it's plugged in, but I can't use it as a mic. The only way I can get the mic to work is if I use the USB dongle that it can plug into (but since the USB ports on the MBP are so close together, I can have that plugged in along with my keyboard. I have to plug the dongle into the keyboard so now my keyboard is slanted.
Any help is appreciated. If you need more info or whatnot, let me know. Thanks guys!

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N97 Charging Funny Problem + Headset Issues

I have been experiencing a funny problem when charging my N97. I bought my phone in August last year. It had been working fine till now and still is. I really have no complaints when it is concerned to performance and usablity. Initial issues were promptly solved with the firmware updates.
Yesterday night, I found out that I had this problem. When I hooked up my phone with my charger, it did not show any light. I tried to use the charger on another mobile(SAMSUNG) which sports the same USB port as my N97 and it worked ! I also used the samsung charger (though its only 700mA) on my N97 and the charging indicator glowed ! To my surprise, the charger adapter pin that ships with the N97 allowing us to charge the phone with older chargers also allowed me to charge my phone. In short, everything charged my phone(including USB) except the provided charger. Any help regarding this matter will be deeply appreciated.
Secondly, of lately the headset has become dogdy. Earlier, even if I ran while having hooked up, the connection was good. Now, even if I move the slightest, the phone looses the connection with the headset and the headset icon disappears. Then I need to plug it out and the plug it in again for about 2-3 times to get the icon to reappear. Now if anyone can explain to me why this is happening and the solution to it, I would be really happy.
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3 days but still no response. Anyways, I had my device taken to the local Nokia Care Outlet. It appears as though it was some hardware issue and I shall have my handset repaired in about a week. Since the warranty is still active, no problems what-so-ever.
Thanks for OR whatever ! Expected better from this forum....

Speaker and headset issue on iPad mini

If I plug in my headset into the iPad, it continues to play music over the speaker. By the way, the headset is plugged in fully, so that is not the issue. Could it be a settings issue or is the connection broken?

Mobile devices use weak embeded CPU. Sooner or later this will cause performance issue and app quality. You must use GPU rendering instead.
Retina show vector also not sharp. It have the same pixeled edges. But looking on 2x resolution you don't see this. You can play with StageQualty for solving this. But I'm suggest don't use any vector because improving vector quality you will receive more and more CPU overload. Or you if never will play your App on weak and old devices.
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New headset issue

Hi, last November 7, i bought my first blackberry, 9360 to be specific. after trying everything it seems that when I'm listening to my music with full volume doesnt sound good. It sounds really bad. does any one experiencing this too. coz if ever I'm the only one got this kind of new headset. i will be asking for a replacement. pls reply guys. need your help.
thanks,
Jover

pegs4art,
Being able to have a conversation clearly is definitely important when using a phone and it does concern us to hear you are having this issue. We will work together to get this resolved for you however. I would just like to clarify a few things to make sure we are on the same page. When you say headset are you speaking of the phone itself or do you have headphones? Do you notice the same result when you are using the speakerphone?
CandiceH_VZW
Follow us on Twitter at @VZWSupport

Cisco 8851 Usb headset issue

I have a usb headset plugged into an 8851 IP phone and recognized, but I do not get any audio from the headset. CUCM Version 8.6.2. USB Headset enabled in CUCM, has anyone seen this issue, have a suggestion? Thanks.

Hi there,
I might go ahead and open a TAC case as I see a number of related bugs like the one listed below for the 8851;
CSCun75414
USB headset on 8851 phone volume not loud enough
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8841_8851_8861/firmware/10-2-1/english/ReleaseNotes/P881_BK_R7A58C22_00_rn-10_2_1-8841-8851-8861/P881_BK_R7A58C22_00_rn-10_2_1-8841-8851-8861_chapter_00.html#P881_RF_O794B7DD_00
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Headset Issues: What Do You Use

Ok, so I'm having issues with my headsets.
I just recently purchased a Logitech Precision Gaming Stereo headset:
http://www.logitech.com/index.cfm/products/details/US/EN,CRID=2272,CONTENTID=952 3
and while it worked for a day and a half it no longer works (probably due to incapatability with the in-line but don't ask how it worked for a day and a half). I also have a Logitech 350 Headset
http://www.logitech.com/index.cfm/products/details/US/EN,CRID=103,CONTENTID=1001 3
that works occasionally via USB portal but even that is moody and won't power on or be recognized all the time. I'm assuming that comes from the issues that Logitechs and Macs have that I've been reading about.
So, what will work on my computer?
I basically will be using it for online gaming, and mostly through ventrillo. I prefer headsets (not overly bulky) that have a boom mic for noise reduction. If any of you have solutions to my current issue or recommendations for what mic to use I'd absolutely love the input.
Thanks ahead of time.
Macbook Pro Mac OS X (10.4.9) 2.33 Ghz, 15 inch, 3g ram, 160g hd

I use a Sennheiser USB Headset PC-135.
Perfect quality both input and output and fully mac compatible.
http://www.dansdata.com/quickshot022.htm
Other sennheiser models are out there but this is one that has been tested and reviewed in some of the mac magazines i read that's why i went for this one.

Wired Headset issue with recording

Hi, I've a blackberry 9300 running on os5. When I try to speak during a call or record with the wired headset, the audio is not heard by the other person n doesn't seems to get recorded. With a high volume of audio it gets recorded and it is very feeble to listen with full volume. The speaker of headset works well when I listen to mp3. Also the headset works well with other devices where it can record the sound with minimal effort.. I donno what's wrong with it. Kindly suggest any solution. Thanks & Regards, Bhavan

Please try to isolate the issue by using another headset. If the other headset works fine, that means the one that you're using may be faulty.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

UC540 - CIPC CFwdAll Issue

Hello All,
I was wondering if it is possible to control/configure how CFwdAll works?
Some background information for the above request: Right now we have 4 UC500 Series devices connected via ipsec VPN tunnels.
and we have setup a 3-digit dialing scheme between each office. All of our phone are CIPC softphones.
The issue I am finding with CFwdAll happens when an employee forwards his/her 3 - digit extension to a cell phone. When another employee from another office dials the forwarded extension the extension is forwarded to the specifed number. That is good, but if you check the caller-id the call comes not from the UC where the extension was forwarded but the UC540 where the caller called. This is not ideal since some employees have cell-phones that don't have long distance plans. I want to force the UC540 where the extension lives to make the call to cell-phone. Thereby making it a local call and utilizing our VPN tunnels for all inter office calls.
Let me know if you need any more infromation regarding this.
Thank you in advance.
Regards,
James

How did you configure the speed dials? Can you post the ephone configuration here? You can try resetting the CNF files and then rebooting the phones.
Thanks,
-john

Bluetooth headset issues

Is anyone having issues with the Verizon 4S and dropping calls when using a BT earpiece? I have an ICON that when I am on a call and another call comes in...it drops both calls!

i had better luck then u did, my sony ericsson bluetooth headset paired and worked fine with my macbook osx 10.4.6.
only until i poped in a cd with a mix of home made short video clips the problem arised. when i try to preview them on finder the error msg same as urs pops up... even thou my bluetooth is switched off! every time i press the arrow key to move to n other clip the error msg pops up, really annoying. at the end i had to un-pair the headset to "solve" the problem.
i hope the future apple update can solve this problem.

N80 V4 still has bluetooth headset issues

As above really, thought this was resolved in the new firmware, but i am still having major problems hearing anything through the headset. It connects and pairs fine, and connection seems stable, but regardless of me changing the volume, i still can't hear anything through either a Sony Ericsson or Plantronics headset.
Any ideas as to a resolution, or am i stuck with this annoying bug till the end of time....?

The solution is very simple guys, though not pleasing to your hip pockets.
Ultimately, Nokia has never been able to get the Bluetooth technology reasonably compatible across all other brands. It was atrocious at the first inception of it back in 2001 and whilst vast improvements were made over the years, the reality is my theory continues to remain true. That theory is, Nokia bluetooth audio products are the only products that work best with Nokia bluetooth capable phones. They don't work necessarily 100% (I lost count as to how many times I had to power cycle my HS-4W headset before it got stolen), but they do give you more mileage than a 3rd party product. The only exception I find to this is their ridiculous move with the 610/616 car phone kits in which several handsets made after 2005 seem to work only with the later model 616 car kit thereby forcing the user to spend more money. What's the point of going bluetooth if Nokia is going to screw the customer like this?
Until Nokia learn to get it right, preferably using a Toshiba or Sony Ericsson based chipset, bluetooth audio will continue to be an absolute pain in the **bleep** outside of the Nokia accessories realm. Of course, maybe Nokia has a method behind this madness in terms of cornering the bluetooth accessories market but they won't fess up to that.

UC540 , SPA504g headset issues

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