UC540 w/ latest SP stops serving web pages

Question

Okay, I have a customer out there with a 540 (the only 540 I sold) where they will call me, from one of their VOIP phones, via their SIP trunk, to tell me they can't get on the Internet.
Obviously if their Internet connection had completely stopped we wouldn't be talking.
So I am able to RDesktop in through the 540 and access a PC in their office, and cannot use that PC to get to any web pages.  The carp you say!
So the UC540 is basically still handing phone calls, it can still handle RDP, but it won't serve-up web pages.
This 540 has been in place for maybe nine months now, working pretty well.  The call I got today was the 2nd time this happened.  The first time it was maybe 3-4 weeks ago.
Any ideas on what I can check? The fix, BTW, seems to be power cycling the UC540.  Next time I'm going to have them leave the UC540 and power cycle the cable modem (Time Warner).  But any tips on diagnosing this would be appreciated.
Thanks!

Answer 1

I don't know this specific problem, but I do know that SP7 breaks the JHTML
          functionality, so maybe it is related. We went back to SP5, while looking
          at upgrading to 5.1
          "Gene Chuang" <[email protected]> wrote in message
          news:8d4rov$v0$[email protected]..
          > Hi,
          >
          > We've been using Weblogic 4.5.1. (no service pack) for ejb app serving and
          > html/jsp web serving. Yesturday, on a suggestion from Bea with regards to
          > LRUCache AssertionException we've been experiencing from EJB app
          servering,
          > we upgraded both servers to SP 7. This fixed the problem, but introduced
          a
          > new problem on the web server: Now, when we try to request any of our
          html
          > pages from a browser, we are redirected to index.html!
          >
          > We are pretty sure this is a service pack problem, because we did not
          change
          > any of the config or weblogic.properties files during the SP upgrade; and
          > when we reverted the web server back to 4.5.1 (no sp), this redirection
          > problem disappears.
          >
          > I'm hesitant in running the app server with SP 7 and the web server w/o
          SP,
          > since I hear bad things about doing running two weblogic servers with diff
          > SP versions. Anyone got an idea what's going on?
          >
          > Gene
          >
          >
          >