UC560 CDR export to FTP suddenly stopped with error 1544

Question

The CDR export was working perfectly during a couple of week but since this monday (Juli 21st) it`s not working
The log in UC is the following:
047820: Jul 21 09:58:34.507: %VOICE_FILE_ACCT-3-DUMPFAIL: Could not dump to remote file - open ftp://ucxxxx:[email protected]/.UC_XXXXX.07_21_2013_04_58_28.499. Error=1544(Unknown error 1544)
if i try to copy manually the file to the FTP server, it works
"copy flash ftp"
my configuguration:
gw-accounting file
primary ftp 192.168.2.253/ username ucxxxx password ucxxxx
secondary ifs flash:/cdr/cdr
maximum buffer-size  15
maximum retry-count 3
maximum fileclose-timer 60
maximum cdrflush-timer 50
Does any one know what could be happening????

Answer 1

Hi Erick,
This is quite normal for the UC, I don't know if the latest IOS addresses this problem but I had no end of problems with the FTP server working and consistently.
In most cases a reboot resolved it, but it only took a few days for it to fail again.
Have you logged a case in on this yet with SBSC?
Cheers,
David Trad.
**When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) **