UC560 license not increasing from 16 to 24

Question

I have a uc560 at a clients place which earlier had 16 licenses and as we know upgrading to softwar pack 8.2 would result in increment of base licenses from 16 to 24 but as i already did so there were no such results the uc560 shows 16 icenses and CCA shows available licenses as 30 as can be seen from the output from uc560 and CCA:
    Period left: Life time
        License Type: Permanent
        License State: Active, In Use
        License Count: 16/16/0  (Active/In-use/Violation)
        License Priority: Medium

Answer 1

ok i installed winamp which uses 24bit audio when enabled, had the CAC set up for entertainment mode. and still could not get 24bit audio. i used SiSoftware Sandra Pro, and did a hardware test on my audio card. which is the Sb Fatality extreme gamer pro. andseachign through all the audio settings it only shows my sound card using 6bit audio. while playign MP3's through winamp. i have no cracking or popping noises just unable ot have 24bit audio coming from the sound card. any idea's. i have tried everythign that has been posted in this thread before i even made my first post to fix the problem. is this a known issue or something. cause it's ticking me off to have paid $45 for a good sound card and not get my 24bit audio and no dolby audio in games. And yes Sandra will show me if i am using 24bit audio as it did before i upgraded my motherbaord, and on my last sound card which was an audigy LS.Here is a link to the pict shows that the max sample bits is only 6http://img.photobucket.com/albums/v3.../soundtest.jpgMessage Edited by WyckedKnight on 0-20-200704:53 PM