UCCX 10.5 / Finesse - Chat control Gadget does not loading

Hi,
I am curently testing UCCX 10.5 and finesse agent desktop I have a trouble with finesse :
I enable the Chat Control gadget in the desktop Layout but on the agent desktop, the gadget does not loading.
I see the grey bar and the loading icon but nothing happen
Any idea ?
Regards
Hugo Chevalier

Hi arundn, I just uncomment the Chat Control part of the default desktop layout (find attached)
Find attached a screenshot of the SocialMiner Configuration in the UCCX and a screenshot of the chat control gadget fail
Hi ice182_2, Using DNS name solve the problem !
Thanks you !
Thanks for your help,
H.C

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