UCCX 10.5 - Issue with triggers

Dear all,
We have had a pretty bad issue with our UCCX 10.5, for a reason unknown the CTI Points that link our UCCX with CUCM were all unregistered in CUCM (10.5).
I tracked down the issue that it could have had something to do with IPv6 and fixing the IPv4 in the Common Device Configuration op the CTI Port. For some reason i wasn't able to change this manually because CUCM would complain about the naming (UCCX_7000), it seemed that the underscore was not allowed.
I decided to remove the Call Control Group under UCCX and make a new one, when i did remove it. I rebooted the UCCX cluster (2 servers) and all of my triggers are gone, i was able to add the CTI points and get them registered, but now the applications in UCCX have no trigger. Is there a fast way to assign the triggers or is it a manual process (193 applications).
We did upgrade this UCCX once and we still have the older version in OS admin, can it work that i change versions back to 9.X and get my configuration back and then perform a new upgrade to 10.5?
Oh yes it was also a very bad moment to find out that the backup wasn't running properly since someone had messed with the SFTP server and forgot to mention :(
Could someone help me out

you need to add them manually.
Regarding CTI Route point registration with CUCM, let first explain how the communication goes on between them.
UCCX downloads the JTAPI client from CUCM, CCX Engine (RmCm and CM Telephony subsystems) controls JTAPI client, while CTIManager (JTAPI Provider) controls the server side. Agents' phones should be associated with RmCm user, while both CTI ports and Route Points should be associated with the JTAPI user (if it's HA deployment, then there will two JTAPI users; JTAPI_1 controls CTI RPs and CTI ports of the 1st server and JTAPI_2 conrols CTI RPs and CTI ports of the 2nd server).
if the CTI RP appears as Unregistered, then it should be associated correctly with JTAPI user, Usually I start with analyzing JTAPI logs from UCCX side especially if my customer wants root cause analysis.
Thank you,
Shadi

Similar Messages

Issue with triggers while importing (imp) to another user

hi all,
we have two oracle databases (oracle 10g R2)
1. production
2. test (clone of production)
whenever we need to update the test database for the developers we take a full export dump of the production (hardly 20GB) and import the same into test after dropping the tables in the required schema
export system/***@production file=exp.dmp log=log.log full=y statistics=nonewe have a schema named user1, in production.
same is the case in test
I got a request to refresh the user1 schema in test, but with a different schema user2 (new schema created), as there was some critical dev. work going on with user1 schema.
hence i didnt want to touch the user1 schema in test environment & after taking an export dump of the production i didnt import it into the same schema.
i imported the dump data to user 2 schema
imp system/***@test file=exp.dmp log=implog.log fromuser=user1 touser=user2 statistics=nonethe moment i did this developers working with user1 schema started facing issues when their code hit triggers on user1 schema. all insert/update triggers in the user1 schema started pointing to corresponding tables in user2.
any clues why something like this happened? what was the mistake in he imp command i used?
thanks for your time

Hi,
Check for the trigger source in your original schema. If it has schema name mentioned before the tables on which the trigger is created, it would create problem during import. While importing, it will reference the previous schema , though you are importing it in new schema.
If this is the case, remove the schema name from the source and then export and re import.
Regards
Vinitaa

Custom Event - Issues with triggering

Hi Experts,
I've developed one workflow for travel management. The flow is as below.
1. Whenever expense report is created, workflow will get triggered
2. If the expense report requires receipts, workflow will be waiting for the receipts attachment. After attaching the receipts workflow will move further for approval process. For this I've created one custom event, which will be triggered from enhance spot (OA_BADI_LINK) implementation when receipts are attached
3. I'm using the custom event created and wait step to hold the workflow till the event get triggered
4. If receipts are required and not attached for 2 days, workflow will be terminated
It was working fine in development server. After transporting the all related objects to testing server, in testing server the workflow was not moving further even after attaching the receipts. I wanted to check whether the custom event is getting triggered or not, while attaching the receipts. For this, I've requested admin team to switch on the event trace (SWELS) in testing server. After switching on the event trace, my workflow is working fine. I mean, the workflow is moving further whenever receipts are attached.
I'm with no clue, why it was not working before activating the event trace and why it is working after that.
Can any one help me in finding out the cause?
Thanks in Advance,
Siva Sankar.

Hi Shital,
Thanks for ur reply.
Standard event that is maintained in SWE2 was getting triggered and workflow was getting started. But, the custom event that is getting triggered from enhancement was not working properly.
What settings admin do using SWEQADM tcode?
Thanks,
Siva Sankar.

I have an issue with the Containers / Triggers.

I have an issue with the Containers / Triggers. My issues is with the blank composition, when I edit the container to the size I need and place the target inside of that.. which is what I thought I needed to do.. Target = Image and container is the housing for said image. I want the image to appear in a certain location on my site though when I preview it. It does not display where I placed the container/ target.
I used a blank composition at a certain size no fills no stroke, setup the 8 triggers as "buttons" which all work as expected. container is placed in a certain area and target is inside that scaled as needed. My images do not display inside of my container. Any help??

Well I figured it out. Though I'd like to know why it still wasn't working with the previous settings.. I'll explain it better here.
click on widgets library and add a blank widget to the page, add say 4 triggers giving them an image for their fill. Add a roller over state with its proper image. Move to the container / target boxes. My container has no fill or stroke. All 4 of them sit on top of one another. So they all fall in the same location. Add the images to the targets that match the triggers. So trigger A goes to container / target A and so on. My options for the widget were set to lightbox. not showing prev. next button or anything fancy. As soon as you preview it.. on browser, the images appear to land in the middle of the page. ( think it's due to lightbox setting) as soon as I changed the option to "stacked" it appeared to work as expected.
So why does the lightbox default to the center of the page when you are viewing the images? Why can't it just load from where I had placed the target / containers?

Issue with Message Type Triggering during Inbound Delivery Creation

Hi Experts,
Hi Experts,
Currently we are facing issue with message type triggering during inbound delivery creation:
In NACE transaction for Inbound delivery we have 3 custom output types:
Pricing Procedure Used is standard one -> E10001
Z140 Inbound Delivery Create (This should get triggered when IB delivery is created)
Z141 Inbound Delivery Change (This should get triggered when IB Delivery is changed)
Z142 Inbound Delivery Delete(This should get triggered when IB Delivery is deleted).
At present if i check delivery in VL33 -> Extras -> Delivery Output
Both Z140 and Z141 are being triggered during IB delivery creation. While it should be only Z140.
Could you please suggest that are we missing any configuration in SPRO or we need to create any custom routine (requirement) to handle this?
Thanks

Hi,
There is no fine-tuned control for inbound delivery messages as for Purchase order. Hence I guess to meet your above requirement, you have to go for a custom solution similar to the PO fine tune control settings.
Thanks,

Create and send email issue with UCCX/IP-IVR 8.0 script

Hi all,
I am facing issue with create and send email option with script. In my call flow there is an option to offer call to key in their phone number and script need to pass that phone number to supervisor as an email. I have created the script but every time when I key in the phone number is pass through the unsuccessful node. Please find the script as attachment.
Thanks and Regards,
Ashfaque

Hi How Yee,
Which version of UCCX/IPIVR you are using and what is the type of license? Because this feature is only supported with Premium License. Please check the UCCX data sheet from the below link.
http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/data_sheet_c78-629807.html
You will get the information under "Integrated IVR Features with Server Software" of table:4.
Thanks and Regards,
Ashfaque.

Issue with LPCOR on CME 10.5

Dear All,
I am facing issues with LPCOR configuration on CME 10.5. For International calls the Authentication Prompts triggers some times and some times doen not.
Also when a local call is dialed the Authentication Prompt is triggered some times.Below is the config and debug logs. Need your help to resolve this.
voice lpcor enable
voice lpcor custom
group 10 endusers
group 11 pstn
voice lpcor policy endusers
service fac
accept endusers fac
accept pstn fac
voice lpcor policy pstn
service fac
accept endusers fac
accept pstn fac
application
package auth
param passwd-prompt flash:enter_pin.au
param max-retries 0
param abort-digit *
param term-digit #
param user-prompt flash:enter_account.au
param passwd 12345
param max-digits 32
interface GigabitEthernet0/1.1
encapsulation dot1Q 1 native
ip address 10.25.76.1 255.255.255.0
interface GigabitEthernet0/1.201
encapsulation dot1Q 201
ip address 10.25.77.1 255.255.255.0
voice-port 0/0/0
lpcor outgoing pstn
trunk-group ALL_FXO 1
supervisory disconnect dualtone mid-call
supervisory custom-cptone 2n-gsm
no battery-reversal
input gain -6
output attenuation -3
cptone SA
timeouts call-disconnect 1
timeouts wait-release 1
timing sup-disconnect 50
connection plar 5040
caller-id enable
cable-detect
dial-peer cor custom
name local
name longdistance
name 911
name Internal
name fac-int
name user-fac
dial-peer cor list local
member local
dial-peer cor list call-local
member local
dial-peer cor list call-longdistance
member longdistance
dial-peer cor list user1
member local
member 911
dial-peer cor list user2
member local
member longdistance
member 911
member user-fac
dial-peer cor list user3
member 911
dial-peer cor list call-911
member 911
dial-peer cor list call-internal
member Internal
dial-peer cor list fac-int
member local
member 911
member fac-int
dial-peer cor list user-fac
member user-fac
dial-peer voice 96 pots
trunkgroup ALL_FXO
corlist outgoing call-911
destination-pattern 9[2-6]......
forward-digits 7
dial-peer voice 901 pots
trunkgroup ALL_FXO
corlist outgoing call-911
destination-pattern 901[2-4,6-8].......
forward-digits 10
dial-peer voice 800 pots
trunkgroup ALL_FXO
destination-pattern 9800T
prefix 800
dial-peer voice 900 pots
destination-pattern 9T
port 0/0/3
prefix 9
dial-peer voice 11 pots
destination-pattern 901........
port 0/0/3
forward-digits 10
dial-peer voice 9051 pots
trunkgroup ALL_FXO
corlist outgoing call-local
destination-pattern 905........
forward-digits 10
dial-peer voice 19 pots
trunkgroup ALL_FXO
corlist outgoing fac-int
destination-pattern 900T
translate-outgoing called 1
forward-digits all
dial-peer voice 20 voip
description International calling
service clid_authen_collect
destination-pattern 900T
lpcor outgoing pstn
session target ipv4:10.25.76.1
incoming called-number 9T
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
ephone-dn 1
number 4121
name John
corlist incoming fac-int
ephone 1
lpcor type local
lpcor incoming endusers
mac-address E0D1.730A.21DE
ephone-template 2
type 7942
button 1:1
voice register dn 33
number 4163
call-forward b2bua busy 5000
call-forward b2bua noan 5000 timeout 20
call-forward b2bua unregistered 5000
allow watch
name Joseph
mwi
voice register pool 33
busy-trigger-per-button 4
id mac BC67.1C31.C8AA
type 7821
number 1 dn 33
cor incoming fac-int 1 4163
dtmf-relay rtp-nte
codec g711ulaw
transfer max-length 4
Debug Logs
DAMAC-CME-ANOUD#DEBUg VOIce lpcor all
voip lpcor all debugging is on
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#term
DAMAC-CME-ANOUD#terminal i
DAMAC-CME-ANOUD#terminal i
Apr 12 16:22:39.825: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId F692C420E06611E4BB0CE7FDC5486EA5, SetupTime 16:22:35.615 UTC Sun Apr 12 2015, PeerAddress 4130, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime 16:22:39.825 UTC Sun Apr 12 2015, DisconnectTime 16:22:39.825 UTC Sun Apr 12 2015, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0
Apr 12 16:22:39.825: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:04/12/2015 16:22:35.609,cgn:4130,cdn:,frs:0,fid:2599,fcid:F692C420E06611E4BB0CE7FDC5486EA5,legID:284C,bguid:F692C420E06611E4BB0CE7FDC5486EA5mon
DAMAC-CME-ANOUD#terminal imon
                          ^
% Invalid input detected at '^' marker.
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
Apr 12 16:22:44.089: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
   lpcor endusers
Apr 12 16:22:44.089: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
   lpcor endusers index 10
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#show debug
VOIP LPCOR:
debug voip lpcor error call is ON (filter is OFF)
debug voip lpcor error call informational is ON (filter is OFF)
debug voip lpcor error software is ON
debug voip lpcor error software informational is ON
debug voip lpcor detail is ON (filter is OFF)
debug voip lpcor function is ON (filter is OFF)
debug voip lpcor inout is ON (filter is OFF)
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
Apr 12 16:23:22.889: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId FBA1532AE06611E4BB10E7FDC5486EA5, SetupTime 16:22:44.089 UTC Sun Apr 12 2015, PeerAddress 4130, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime 16:23:02.009 UTC Sun Apr 12 2015, DisconnectTime 16:23:22.889 UTC Sun Apr 12 2015, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 1038, ReceiveBytes 166080
Apr 12 16:23:22.889: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:04/12/2015 16:22:44.093,cgn:4130,cdn:,frs:0,fid:2600,fcid:FBA1532AE06611E4BB10E7FDC5486EA5,legID:284D,bguid:FBA1532AE06611E4BB10E7FDC5486EA5
Apr 12 16:23:22.905: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId FBA1532AE06611E4BB10E7FDC5486EA5, SetupTime 16:22:57.795 UTC Sun Apr 12 2015, PeerAddress 0097150107659, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime 16:23:02.015 UTC Sun Apr 12 2015, DisconnectTime 16:23:22.905 UTC Sun Apr 12 2015, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 1038, TransmitBytes 174384, ReceivePackets 1043, ReceiveBytes 166880
Apr 12 16:23:22.905: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:04/12/2015 16:22:57.785,cgn:4130,cdn:0097150107659,frs:0,fid:2601,fcid:FBA1532AE06611E4BB10E7FDC5486EA5,legID:284E,bguid:FBA1532AE06611E4BB10E7FDC5486EA5
Apr 12 16:23:25.317: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
   lpcor endusers
Apr 12 16:23:25.317: //-1/xxxxxxxxxxxx/LPCOR/lpcor_get_index_by_name:
   lpcor endusers index 10
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#un all
All possible debugging has been turned off
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#
DAMAC-CME-ANOUD#!ok just send me these logs
DAMAC-CME-ANOUD#!i have to move from here
Apr 12 16:24:02.153: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId 14343755E06711E4BB16E7FDC5486EA5, SetupTime 16:23:25.323 UTC Sun Apr 12 2015, PeerAddress 4130, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime 16:23:43.393 UTC Sun Apr 12 2015, DisconnectTime 16:24:02.153 UTC Sun Apr 12 2015, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 930, ReceiveBytes 148800
Apr 12 16:24:02.153: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:Tnow
DAMAC-CME-ANOUD#\WC,ft:04/12/2015 16:23:25.321,cgn:4130,cdn:,frs:0,fid:2602,fcid:14343755E06711E4BB16E7FDC5486EA5,legID:2850,bguid:14343755E06711E4BB16E7FDC5486EA5
Apr 12 16:24:02.169: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId 14343755E06711E4BB16E7FDC5486EA5, SetupTime 16:23:39.169 UTC Sun Apr 12 2015, PeerAddress 0097150107659, PeerSubAddress , DisconnectCause 10 , DisconnectText normal call clearing (16), ConnectTime 16:23:43.389 UTC Sun Apr 12 2015, DisconnectTime 16:24:02.169 UTC Sun Apr 12 2015, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 930, TransmitBytes 156240, ReceivePackets 937, ReceiveBytes 149920
Apr 12 16:24:02.169: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:04/12/2015 16:23:39.169,cgn:4130,cdn:0097150107659,frs:0,fid:2603,fcid:14343755E06711E4BB16E7FDC5486EA5,legID:2851,bguid:14343755E06711E4BB16E7FDC5486EA5

We have come across this issue today in 10.9.5 (so affects 10.9.4 as well) but it was occurring in Sydney as well with a client and for me in Melbourne.

Performance issues with class loader on Windows server

We are observing some performance issues in our application. We are Using weblogic 11g with Java6 on a windows 2003 server
The thread dumps indicate many threads are waiting in queue for the native file methods:
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     weblogic.utils.classloaders.GenericClassLoader.getResourceInternal(GenericClassLoader.java:160)
     weblogic.utils.classloaders.GenericClassLoader.getResource(GenericClassLoader.java:182)
     java.lang.ClassLoader.getResourceAsStream(Unknown Source)
     javax.xml.parsers.SecuritySupport$4.run(Unknown Source)
     java.security.AccessController.doPrivileged(Native Method)
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     org.ajax4jsf.application.AjaxViewHandler.renderView(AjaxViewHandler.java:193)
     org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41)
     org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:140)
On googling this seems to be an issue with java file handling on windows servers and I couldn't find a solution yet. Any recommendation or pointer is appreciated

Hi shubhu,
I just analyzed your partial Thread Dump data, the problem is that the ajax4jsf framework ResponseWriterContentHandler triggers internally a new instance of the DocumentBuilderFactory; every time; triggering heavy IO contention because of Class loader / JAR file search operations.
Too many of these IO operations under heavy load will create excessive contention and severe performance degradation; regardless of the OS you are running your JVM on.
Please review the link below and see if this is related to your problem.. This is a known issue in JBOSS JIRA when using RichFaces / ajaxJSF.
https://issues.jboss.org/browse/JBPAPP-6166
Regards,
P-H
http://javaeesupportpatterns.blogspot.com/

Performance issues with dynamic action (PL/SQL)

Hi!
I'm having perfomance issues with a dynamic action that is triggered on a button click.
I have 5 drop down lists to select columns which the users want to filter, 5 drop down lists to select an operation and 5 boxes to input values.
After that, there is a filter button that just submits the page based on the selected filters.
This part works fine, the data is filtered almost instantaneously.
After this, I have 3 column selectors and 3 boxes where users put values they wish to update the filtered rows to,
There is an update button that calls the dynamic action (procedure that is written below).
It should be straight out, the only performance issue could be the decode section, because I need to cover cases when user wants to set a value to null (@) and when he doesn't want update 3 columns, but less (he leaves '').
Hence P99_X_UC1 || ' = decode(' || P99_X_UV1 ||','''','|| P99_X_UC1 ||',''@'',null,'|| P99_X_UV1 ||')
However when I finally click the update button, my browser freezes and nothing happens on the table.
Can anyone help me solve this and improve the speed of the update?
Regards,
Ivan
P.S. The code for the procedure is below:
create or replace
PROCEDURE DWP.PROC_UPD
(P99_X_UC1 in VARCHAR2,
P99_X_UV1 in VARCHAR2,
P99_X_UC2 in VARCHAR2,
P99_X_UV2 in VARCHAR2,
P99_X_UC3 in VARCHAR2,
P99_X_UV3 in VARCHAR2,
P99_X_COL in VARCHAR2,
P99_X_O in VARCHAR2,
P99_X_V in VARCHAR2,
P99_X_COL2 in VARCHAR2,
P99_X_O2 in VARCHAR2,
P99_X_V2 in VARCHAR2,
P99_X_COL3 in VARCHAR2,
P99_X_O3 in VARCHAR2,
P99_X_V3 in VARCHAR2,
P99_X_COL4 in VARCHAR2,
P99_X_O4 in VARCHAR2,
P99_X_V4 in VARCHAR2,
P99_X_COL5 in VARCHAR2,
P99_X_O5 in VARCHAR2,
P99_X_V5 in VARCHAR2,
P99_X_CD in VARCHAR2,
P99_X_VD in VARCHAR2
) IS
l_sql_stmt varchar2(32600);
p_table_name varchar2(30) := 'DWP.IZV_SLOG_DET';
BEGIN
l_sql_stmt := 'update ' || p_table_name || ' set '
|| P99_X_UC1 || ' = decode(' || P99_X_UV1 ||','''','|| P99_X_UC1 ||',''@'',null,'|| P99_X_UV1 ||'),'
|| P99_X_UC2 || ' = decode(' || P99_X_UV2 ||','''','|| P99_X_UC2 ||',''@'',null,'|| P99_X_UV2 ||'),'
|| P99_X_UC3 || ' = decode(' || P99_X_UV3 ||','''','|| P99_X_UC3 ||',''@'',null,'|| P99_X_UV3 ||') where '||
P99_X_COL ||' '|| P99_X_O ||' ' || P99_X_V || ' and ' ||
P99_X_COL2 ||' '|| P99_X_O2 ||' ' || P99_X_V2 || ' and ' ||
P99_X_COL3 ||' '|| P99_X_O3 ||' ' || P99_X_V3 || ' and ' ||
P99_X_COL4 ||' '|| P99_X_O4 ||' ' || P99_X_V4 || ' and ' ||
P99_X_COL5 ||' '|| P99_X_O5 ||' ' || P99_X_V5 || ' and ' ||
P99_X_CD || ' = ' || P99_X_VD ;
--dbms_output.put_line(l_sql_stmt);
EXECUTE IMMEDIATE l_sql_stmt;
END;

Hi Ivan,
I do not think that the decode is performance relevant. Maybe the update hangs because some other transaction has uncommitted changes to one of the affected rows or the where clause is not selective enough and needs to update a huge amount of records.
Besides that - and I might be wrong, because I only know some part of your app - the code here looks like you have a huge sql injection vulnerability here. Maybe you should consider re-writing your logic in static sql. If that is not possible, you should make sure that the user input only contains allowed values, e.g. by white-listing P99_X_On (i.e. make sure they only contain known values like '=', '<', ...), and by using dbms_assert.enquote_name/enquote_literal on the other P99_X_nnn parameters.
Regards,
Christian

Performance issues with Homesharing?

I have a Time Capsule as the base station for my wireless network, then 2 Airport Express setup to extend the network around the house, an iMac i7 as the main iTunes Library and couple of iPads, and a couple of Apple TVs. Everything has the latest software, but I have several performance issues with Home sharing. I've done several tests making sure nothing is taking additional bandwidth, so here are the list of issues:
1) With nothing else running, trying playing a movie via home sharing in an iPad 2 which is located on my iMac, it stops and I have to keep pressing the play button over and over again. I typically see that the iPad tries to download part of the movie first and then starts playing so that it deals with the bandwidth, but in many cases it doesn't.
2) When trying to play any iTunes content (movies, music, photos, etc) from my Apple TV I can see my computer library, but when I go in on any of the menus, it says there's no content. I have to reboot the Apple TV and then problem fixed. I's just annoying that I have to reboot.
3) When watching a Netflix movie on my iPad and with Airplay I send the sound to some speakers via Airplay through an Airport Express. At time I lose the connection to the speakers.
I've complained about Wifi's instability, but here I tried to keep everything with Apples products to avoid any compatibility issues and stay within N wireless technology, which I understood it was much more stable.
Has anyone some suggestions?

Hi,
you should analyze the db after you have loaded the tables.
Do you use sequences to generate PKs? Do you have a lot of indexex and/or triggers on the tables?
If yes:
make sure your sequence caches (alter sequence s cache 10000)
Drop all unneeded indexes while loading and disable trigger if possible.
How big is your Redo Log Buffer? When loading a large amount of data it may be an option to enlarge this buffer.
Do you have more then one DBWR Process? Writing parallel can speed up things when a checkpoint is needed.
Is it possible using a direct load? Or do you already direct load?
Dim

Performance issues with data warehouse loads

We have performance issues with our data warehouse load ETL process. I have run
analyze and dbms_stats and checked database environment. What other things can I do to optimize performance? I cannot use statspack since we are running Oracle 8i. Thanks
Scott

Hi,
you should analyze the db after you have loaded the tables.
Do you use sequences to generate PKs? Do you have a lot of indexex and/or triggers on the tables?
If yes:
make sure your sequence caches (alter sequence s cache 10000)
Drop all unneeded indexes while loading and disable trigger if possible.
How big is your Redo Log Buffer? When loading a large amount of data it may be an option to enlarge this buffer.
Do you have more then one DBWR Process? Writing parallel can speed up things when a checkpoint is needed.
Is it possible using a direct load? Or do you already direct load?
Dim

Issue with PO Release strategy

Hi experts,
I have problem with Po release strategy in 5 to 10 purchase orders, i have created few purchase orders(2000 Po's) with same document type and company code ..etc and saved, then release strategy has been triggered.
For few purhcase orders release strategy has not been triggered.
If i take 1 po from that few purchase orders(Release strategy has not triggered) as reference and again if i create PO,new purchase order have getting created with release strategy.
Can some body tel how this ican be possible, hope this might be standard syatem behaviour.
Hope i should delete thos e purchase orders and i should create new PO's instead of of old PO's (Without release strategy).
Some experts can share their experiance in this regard.
And how i should proceed further with this issue.??
Thanks

Hi,
You issue in your system has 2000Nou2019s purchase orders with release strategy has been triggered but 5 to 10 purchase orders do have release strategy.
& when you are creating a new PO with reference to old purchase orders (which release strategy has not triggered) and on saving NEW PO created with triggering release strategy.
Cause for above:
PO which release strategy does not trigger because the purchase orders are created before setting release strategy for PO. Those PO triggered release strategy and all are created after setting release strategy for PO.
Action:
Its completely business call for business users to go for options:
Option-- >1# You can use same old PO which release strategy does not triggered, do GR and all other process
Option-- >2# You can create new PO with reference old PO which release strategy does not triggered and upon saving you will have new PO number with release strategy triggered, then release PO & do GR and other related process.
Regards,
Biju K

Issue with PO change output - Service line items

Hi All,
This is issue with PO change output. We have PO with line item 10, 20 and item 10 has 4 service line items. PO is approved and initial print out is taken.
Some one goes and makes changes to 1st service line items of PO line item 10.
A change output gets triggered. When this output is printed, it prints line item 10 details. This is standard functionality as this item is changed. But its printing all the service line items for this PO line item. Consider a case where there are 3000 service lines for a PO item. If I add 1 service item to this PO line item, the change form prints 3001 services for that line item. There were no changes done to first 3000 service line items.
Currently PO change form takes care of changes at PO line item but it does not take care of changes at service line item level.
Is there any setting that needs to be done for this so that it only considers the changes at Service line item level also.
Regards,
Shahu

If you're using a standard form, send a message to SAP. Otherwise make a change in the form.

Issue with CRS Historical report scheduler

Hello guys,
I have a customer with ipccx 5.02 .
THe customer could execute manual reports but the scheduler reports doesnt work.
I follow the IPCCX troubleshooting guide :
1.Stop and start scheduler service.
2. Connectivity is fine.
I dont receivce any error from CRS client , i need little help im new in IPCC world?
Any suggestions please?
Thanks,
Carlos

Hi Anubhati,
PC is logged during the time that scheduled is programming and also is not in sleep mode.
I have download the CiscoSch log from CRS Historical report and i found i issue with license :
INFORMATIONAL Jan 19 2011|17:00:45 Authenticate [email protected]@default user on Application Server 10.181.55.247
104 ERROR Jan 19 2011|17:00:45 Getting of total available license info failed
105 ERROR Jan 19 2011|17:00:45 Historical Reporting Licenses Available(=0); Report cannot be generated.
I have the following license :
UCCX enhanced
IVR ports 150
Enhanced seat 22
CCX Maximum agents 300.
I generated a report for see how many agents is logged in = 15 .
Regards,
Carlos

Serious boot issues with Powerbook G3 (Wallstreet II, OS 9.2.2)

Hello,
I have major issues with a Powerbook Wallstreet II I got recently. When it's finally running, it works just as well as Wallstreet Powerbooks usually do, no errors, no crashing, smooth performance, everything fine.
But booting it up is, to put it mildy, a bloody pain. First off, it does not power up, when it's only connected to batteries. I have two of them, both working fine for several hours when put in after bootup, but no matter if I place one or both of them in any bays, nothing happens when pressing or holding the power button (apart from screen flickering and speaker crackling). I'm always forced to connect the power adapter, which immediatly (without pressing the power button) causes the power LED to light and the cooling fan insanely spins up for a mere couple of split seconds until everything wents silent again.
Having reached this point, I can disconnect the power supply (if at least one battery is in) and usually hear a nice "BONG" when pressing the power button once again. Thereafter, nothing happens for a oppressive 30 seconds, then, the screen finally lits and shows the Mac OS 9.2.x splash screen on monochrome background. Sadly, this is already the end of most of my first boot up tries, because at this point, I usually get told by a dialogbox that a bus error has just happened. The box also has a nice "Reboot" button, which I cannot click as the trackpad hangs as well.
Pressing ShiftFn+CrtlPower works here in about one out of three time, so in most cases, I have to go through the same procedure. Pull out power sources, give a shot via PSU, have it iddling for 30 secs. In most cases, this second try lets me pass splash screen, loader, yes, it even lets me see the desktop, the taskbar, the HDD icon and... pouf. Success is so close but no, it has to suddenly drop into sleep mode and
a short press on power proves the apprehension true, that it won't be easy to wake it up again. Hrmph. But I don't give that easily. So pulling everthing out for the second time, connect PSU for the third time and look there, it fully boots.
Three tries to successfully boot is about average at first try series. Afterwards, it seems to be "warmed up" and things get easier. I made a log recently with 5 test series, made at very frequent intervals:
Series 1:
1. Bootup: Bus Failure (Hard reboot fails) (bays empty)
2. Bootup: Sleep Mode (bays empty)
3. Bootup: Sleep Mode (bays empty)
4. Bootup: Sleep Mode (both batteries)
5. Bootup: Bus Failure (Hard reboot successful)(both batteries)
6. Bootup: Success (left battery, right bay empty)
Series 2:
1. Bootup: Success(left battery, right bay empty)
Series 3:
1. Bootup: Bus Failure (!!!) (left battery, right bay empty)
2. Bootup: Success (bays empty)
Series 4:
1. Bootup Success (left bay empty, right battery)
Series 5:
1. Bootup Success (both batteries)
Thanks in advance for any helpful suggestions.

jpl,
Thank you for continuative support.
If you plan on buying a 256MB memory module, the Wallstreet requires
a 256 specifically made for it (and the early iMac
and Lombard). Modules 128MB and smaller can be
generic if they meet the Wallstreet's specs.
Thanks for this information.
You might find it useful to disassemble the 'book to the PMU, carefully remove/reseat the PMU card, then test.
Well, to be honest, I don't have the time to perform this very labour-intensive work. However, I pulled out the large PMU connector (the one that can be reached by lifting the keyboard) and reseated it, without any results. Shouldn't that suffice? Or is there another connection that could need maintenance?
Regarding sleep: There is no display position sensor, only a simple magnet in the right display bezel approximately 4" from the bottom...you can stick a paperclip to it. When the display closes, it triggers a sleep switch located next to the delete key in the side rail.
Ah, okay.
According to Apple, if the powerbook will not run on battery, it could be the charge card or PMU board or power supply card or logic board. However, your 'book apparently runs on battery once started via power adapter.
Actually, it does not allow me to power up, if I attach the adapter right after an unsuccessful try to operate from battery. Even if I remove the batteries (after adapter connection).
It's like it is "crashed" before it's even running. Which means, I have to pull all power sources to be able to perform the resuscitating power up via adaptor.
A normal power manager reset on the Wallstreet is this:
1. If the computer is on, turn it off.
2. Simultaneously press Shift-Fn (function)-Ctrl >(control)-Power.
3. Wait 5 seconds.
4. Press the Power button to restart the PowerBook >computer.
A successful reset will briefly flash the sleep light plus >spin up the fan for a second. If a reset does not solve the >startup and sleep issues, then you will have to look >elsewhere.
I can see the sleep LED and I do hear the fan, however, this didn't help in most cases. After perfoming this action (in a freeze situation), I usually only got rattling noises out of the speakers or screen flashes when trying to power up.
Be sure the powerbook only freezes when closing the display to sleep it.
Well, I noticed it sometimes also freezes when left idle directly after start up (and power save is activated). Later, it comes right back again.
- Is the sleep light blinking before you open the display?
Yes.
- When the display is opened, does the sleep light continue to blink? (It should.)
Yes.
- When you press the power button, do you hear a 'buzz' or some similar noise? If you do, you may have another issue to explore.
No. I usually only hear speaker noise when trying to power up from battery. But oddly enough, the lenght of the sleep light blinks changes when power button is hold down in "frozen sleep".
I would also go to the System Folder > Preferences folder and drag the Energy Saver Preferences to the Trash, close all windows, then restart...a new preference file will be created on restart. You can reset the Energy Saver to your like, then test sleep.
Done.
-Does sleep/wake always work when NOT closing the display? Try this after resetting the power manager and trashing the pref file mentioned below.
If I initiate sleep, yes. If it suspends automatically, well, usually. But not always (see above).

UCCX 10.5 - Issue with triggers

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