UCCX 10 CUIC Custom Report (using external data source)

Hi.
We have a customer where we are storing information in an external data source. We would like to built a report and import that report into their UCCX CUIC System in order for the customer to have the new report along side with the UCCX built-in reports. We need to add the external data source to CUIC but I'm not sure if the strip CUIC version of UCCX can allow that. Is that possible?
I know that with CUIC Premium we can add third party data sources into the CUIC. The Premium CUIC NFR allows that and we can create the report but for it to work in UCCX we need to add the external data source to CUIC.
What are my options? If any?
Thanks in advanced,
-Jose

Hi Jose,
You can basically build custom reports on a standalone CUIC server and import them to the CUIC on UCCX.
But I am not sure if this datasource is continuously polling information from the DB and giving it to the report and if this is possible.
Please refer to the link below for creating the custom reports on CUIC in UCCX:
https://communities.cisco.com/docs/DOC-31936
Regards,
Arundeep

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Hi Sourashree,
Thank you for the response and ideas you have given me so far. I can get the fetch the data from the data source without any problem. That is I do the following,
1.     New Report
2.     From Create New Connection-> XML
3.     Provide the u201CLocal XML Fileu201D and have u201CSpecify Schema Fileu201D checked -> Next
4.     Provide the u201CLocal Schema Fileu201D -> Finish
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And from here if I add the following three I can get all the fields I need to the report
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Shipping address 2                              Billing Address 2
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Order Line 3 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 3
Order Line 4 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 4
Order Line 5 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
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How can I achieve this kind of a layout using the give xml and xsd? Should I use grouping if so how should I do the grouping?
I have included the full xml and xsd in the first mail I posted but I canu2019t see it now. I can include that again if you want.
Regards,
Chanaka

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writing, I reckon this is because of the authentication "hops" through servers. Am I right in my assumption?
Could someone please advise what am I doing wrong in this case? If it is the fact that I am missing an Secure Store entry for Excel Services, I am wondering if someone could advise me on how to set ip up? My confusion is around the "Target Application
Type" setting.
Thank you for your time.
Regards,
P.

Hi Rameshwar,
PowerPivot workbooks contain embedded data connections. To support workbook interaction through slicers and filters, Excel Services must be configured to allow external data access through embedded connection information. External data access is required
for retrieving PowerPivot data that is loaded on PowerPivot servers in the farm. Please refer to the steps below to solve this issue:
In Central Administration, in Application Management, click Manage service applications.
Click Excel Services Application.
Click Trusted File Location.
Click http:// or the location you want to configure.
In External Data, in Allow External Data, click Trusted data connection libraries and embedded.
Click OK.
For more information, please see:
Create a trusted location for PowerPivot sites in Central Administration:
http://msdn.microsoft.com/en-us/library/ee637428.aspx
Another reason is Excel Services returns this error when you query PowerPivot data in an Excel workbook that is published to SharePoint, and the SharePoint environment does not have a PowerPivot for SharePoint server, or the SQL Server Analysis
Services (PowerPivot) service is stopped. Please check this document:
http://technet.microsoft.com/en-us/library/ff487858(v=sql.110).aspx
Finally, here is a good article regarding how to troubleshoot PowerPivot data refresh for your reference. Please see:
Troubleshooting PowerPivot Data Refresh:
http://social.technet.microsoft.com/wiki/contents/articles/3870.troubleshooting-powerpivot-data-refresh.aspx
Hope this helps.
Elvis Long
TechNet Community Support

Can you include an external data source in query condition?

Hi all,
I have a user that wants to run a report off a subset keys in an external data source. Is this possible in Disco Plus?
For example, he has an Excel file that is just a list of employee numbers. He then wants his Disco query to only bring back the employee records for the people listed in the Excel file. Right now, he uses Cognos and can do this. A visual representation of this would be a condiition that would accomplish something like this:
WHERE EMPLOYEE_NUMBER IN (Excel row 1, Excel row 2, Excel row 3, ...)
We do not want to have to load the data into a table each time to accomplish this, but no other way readily jumps out at me. Anyone have any ideas?
Thanks in advance,
Jewell

Jewell.
Given the situation you describe, I don't know of any 'reasonable' way to do this either the GUI in Desktop or the interface in Plus.
However - and just for the grins - there may be a possibility if done through the command line interface of Desktop. I truly doubt you'll want to do it - given the limitations - but ...
... in the command line interface you can put in the switch for /parameter such as: /parameter today trunc(SYSDATE), which means that your report is looking for a parameter called 'today' and you're putting in the data to put in the parameter 'trunc(SYSDATE)'.
So, you could either build the command line with a batchy-kinda-process in that via batch it reads a file as input and puts parameters, or hard code it manually (which no one would want to do). Problem is, if you have multiple values, I don't think it'd work as you're saying something like:
/parameter today (SYSDATE,SYSDATE-1,SYSDATE+!) - which I doubt would work as it probably only wants one value
or if you had:
/parameter today SYSDATE /parameter today SYSDATE-1 /parameter today SYSDATE+1
it also might choke.
Alternatively, you could investigate using Plus with the Java command line utility and see if it's possible to do a similar thing via Java.
... so long answer to a short question ... (my specialty) 8-)
Russ

Add external data sources to Webi 4.1 (xls, txt)

Hello,
What is the best way (if any) to allow my users to add in their external data sources to Web Intelligence 4.1? So that they can join this with Universes or just create stand alone Webi reports from their own External sources like Excel spreadsheets, .TXT or CSV files?
Thanks,
Matt

Thanks for the feedback,
We are actually using 4.1.1 (service pack 1) and when I'm logged in as the Administrator with 'Full Control' to Webi I only can select the following data sources (see attached):
- No data source
- Universe
- BEx
- Analysis View
I can upload both Excel Files and Text Files to Webi no problem via --> Documents --> New Local Document but can't seem to access either of them by using any of the above data source selections.
With 4.1.1 is there another access level or privilege I need to enable to allow folks to get at external sources? If so, how?
THANKS,
Matt

Unable to add external data source in BAM : Error ORA-12505

Hi,
In BAM,
Im trying to add an external data source for creating a data object.
But when i try to test the connection i get the following error:
Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
Source: "java.sql.SQLException: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor "
Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
Source: "oracle.net.ns.NetException: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor "
As mentioned in another post ((Listener does not currently know of SID given in connection descriptor
i tried
lsnrctl stop.
delete listener.ora
lsnrctl start
lsnrctl reload
But still get the same error;
Im able to access the database with the specified username and password using sqlplus.
Your help will be appreciated.
Regards
Vignesh Ramanathan

For #5, not Windows, ConfigMgr 2012 R2. Anything before ConfigMgr 2012 R2 is not supported for the 8.1 ADK.
For the permissions, what accounts are you setting this for. In general, if the share is on the same server, Everyone Full or Read on the Share and System Full or Read on the NTFS should work.
For the error message, it looks like you are trying to import an OS Image and not an OS Install Package. OS images use a WIM file and OS Install Packages use the entire set of source files from the media. For OS images, you must thus explicitly point it
to a specific WIM file.
Jason | http://blog.configmgrftw.com

Custom Report using Metrics of Instance and Server

Hello
I need to create a custom report using different instance and server metrics like:
File System Space Available
Tablesapaces
Database Spaces usage
Sort in Memory
library Cache Hit
Data Dictionary Hit
Buffer Cache Hit
I already made the report, but I can´t change the size of the graphic (for a better presentation on my report)....
Do you know how can I change the size of the report?
I think that I´m using a "metric" so for that reason I Can´t change the size ... :(

I am currently having a problem with this report and drilldown to KSB1, the cost centers selected int S_ALR_87013611 are not transferring to KSB1 and thus all the cost centers come up in the call to KSB1, are you experiencing this problem? I am on V4.7

Custom Report using pre-defined template

In 2012, How to create custom report using pre-defined reports template in below format?
Column1 :- Device Name
Column2 :- When installed (Date & Time)
Column3 :- Success (Date & Time)
Column3 :- Failed (Date & Time - With which error code)
Column4 :- Not Installed
Regards,
Onkar.

Here is what you need to do.
Start by writing the SQL query that you want.
Clone one of the existing report
Replace the SQL query with the new query.
Update the columns with what you need.
http://www.enhansoft.com/

How to define data-sources-alias.xml to use Oracle data source

Hi,
I created Oracle jdbc Data Source named "MYDS" in Visual Admin. I added the alias = MYDS_ALIAS. I set the Initial Connection to 2. On the Monitor tab, I see a green line running across the screen. The datasource MYDS is connected to the Oracle.
Now, I would like to define "data-sources-alias.xml" to use MYDS.
When creating data-source-aliases.xml it creates the alias by default on ${com.sap.datasource.default} which is the default DB.
I followed the link --> How to point data-source-aliases.xml to another Datasource
and my data-sources-alias.xml is now:
<data-source-aliases>
     <aliases>
          <data-source-name>$</data-source-name>
          <alias>BRANCH50DS</alias>
     </aliases>
</data-source-aliases>
The "EAR generatation has finished successfully", but when "Deploy to J2EE Engine", I got the error below:
1) How to define data-sources-alias.xml to use Oracle data source?
2) I found the link (SDA Deployment error) talking about "sda-dd.xml". How to create "sda-dd.xml" and make it use substitution variables "MYDS"
Dec 20, 2005 3:53:41 PM /userOut/deploy (com.sap.ide.eclipse.sdm.threading.DeployThreadManager) [Thread[Deploy Thread,5,main]] INFO:
[003]Additional log information about the deployment
<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[1.5.3.7181 - 630_SP]/>
<!NAME[C:\usr\sap\J2E\JC00\SDM\program\log\sdmcl20051220205339.log]/>
<!PATTERN[sdmcl20051220205339.log]/>
<!FORMATTER[com.sap.tc.logging.TraceFormatter(%24d %s: %m)]/>
<!ENCODING[Cp1252]/>
<!LOGHEADER[END]/>
Dec 20, 2005 3:53:39 PM Info: -
Starting deployment -
Dec 20, 2005 3:53:39 PM Info: Loading selected archives...
Dec 20, 2005 3:53:39 PM Info: Loading archive 'C:\usr\sap\J2E\JC00\SDM\program\temp\temp856850022Ear.ear'
Dec 20, 2005 3:53:40 PM Info: Selected archives successfully loaded.
Dec 20, 2005 3:53:40 PM Info: Actions per selected component:
Dec 20, 2005 3:53:40 PM Info: Update: Selected development component '50022Ear'/'sap.com'/'localhost'/'2005.12.20.15.53.28' updates currently deployed development component '50022Ear'/'sap.com'/'localhost'/'2005.12.19.18.39.12'.
Dec 20, 2005 3:53:40 PM Info: Saved current Engine state.
Dec 20, 2005 3:53:40 PM Info: Error handling strategy: OnErrorStop
Dec 20, 2005 3:53:40 PM Info: Update strategy: UpdateAllVersions
Dec 20, 2005 3:53:40 PM Info: Starting: Update: Selected development component '50022Ear'/'sap.com'/'localhost'/'2005.12.20.15.53.28' updates currently deployed development component '50022Ear'/'sap.com'/'localhost'/'2005.12.19.18.39.12'.
Dec 20, 2005 3:53:40 PM Info: SDA to be deployed: C:\usr\sap\J2E\JC00\SDM\root\origin\sap.com\50022Ear\localhost\2005.12.20.15.53.28\temp856850022Ear.ear
Dec 20, 2005 3:53:40 PM Info: Software type of SDA: J2EE
Dec 20, 2005 3:53:40 PM Info: ***** Begin of SAP J2EE Engine Deployment (J2EE Application) *****
Dec 20, 2005 3:53:41 PM Info: Begin of log messages of the target system:
05/12/20 15:53:40 - ***********************************************************
05/12/20 15:53:41 - Start updating EAR file...
05/12/20 15:53:41 - start-up mode is lazy
05/12/20 15:53:41 - com.sap.engine.deploy.manager.MissingSubstitutionException: Missing substitution value for variable [MYDS].
                          at com.sap.engine.deploy.manager.DeployManagerImpl.makeTempEar(DeployManagerImpl.java:3727)
                          at com.sap.engine.deploy.manager.DeployManagerImpl.makeNewEar1(DeployManagerImpl.java:3695)
                          at com.sap.engine.deploy.manager.DeployManagerImpl.deployUpdateAction(DeployManagerImpl.java:523)
                          at com.sap.engine.deploy.manager.DeployManagerImpl.update(DeployManagerImpl.java:512)
                          at com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.performDeployment(EngineApplOnlineDeployerImpl.java:196)
                          at com.sap.sdm.serverext.servertype.inqmy.extern.EngineDeployerImpl.deploy(EngineDeployerImpl.java:96)
                          at com.sap.sdm.serverext.servertype.inqmy.EngineProcessor.executeAction(EngineProcessor.java:224)
                          at com.sap.sdm.app.proc.deployment.impl.PhysicalDeploymentActionExecutor.execute(PhysicalDeploymentActionExecutor.java:60)
                          at com.sap.sdm.app.proc.deployment.impl.DeploymentActionImpl.execute(DeploymentActionImpl.java:186)
                          at com.sap.sdm.app.proc.deployment.controllers.internal.impl.DeploymentExecutorImpl.execute(DeploymentExecutorImpl.java:46)
                          at com.sap.sdm.app.proc.deployment.states.eventhandler.ExecuteDeploymentHandler.executeAction(ExecuteDeploymentHandler.java:83)
                          at com.sap.sdm.app.proc.deployment.states.eventhandler.ExecuteDeploymentHandler.handleEvent(ExecuteDeploymentHandler.java:60)
                          at com.sap.sdm.app.proc.deployment.states.StateBeforeNextDeployment.processEvent(StateBeforeNextDeployment.java:127)
                          at com.sap.sdm.app.proc.deployment.states.InstContext.processEventServerSide(InstContext.java:73)
                          at com.sap.sdm.app.proc.deployment.states.InstContext.processEvent(InstContext.java:59)
                          at com.sap.sdm.app.sequential.deployment.impl.DeployerImpl.doPhysicalDeployment(DeployerImpl.java:127)
                          at com.sap.sdm.app.sequential.deployment.impl.DeployerImpl.deploy(DeployerImpl.java:96)
                          at com.sap.sdm.apiimpl.local.DeployProcessorImpl.deploy(DeployProcessorImpl.java:67)
                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
                          at java.lang.reflect.Method.invoke(Method.java:324)
                          at com.sap.sdm.is.cs.remoteproxy.server.impl.RemoteProxyServerImpl.requestRemoteCall(RemoteProxyServerImpl.java:127)
                          at com.sap.sdm.is.cs.remoteproxy.server.impl.RemoteProxyServerImpl.process(RemoteProxyServerImpl.java:38)
                          at com.sap.sdm.apiimpl.remote.server.ApiClientRoleCmdProcessor.process(ApiClientRoleCmdProcessor.java:81)
                          at com.sap.sdm.is.cs.session.server.SessionCmdProcessor.process(SessionCmdProcessor.java:67)
                          at com.sap.sdm.is.cs.cmd.server.CmdServer.execCommand(CmdServer.java:76)
                          at com.sap.sdm.client_server.launch.ServerLauncher$ConnectionHandlerImpl.handle(ServerLauncher.java:280)
                          at com.sap.sdm.is.cs.ncserver.NetCommServer.serve(NetCommServer.java:43)
                          at com.sap.sdm.is.cs.ncwrapper.impl.ServiceWrapper.serve(ServiceWrapper.java:39)
                          at com.sap.bc.cts.tp.net.Worker.run(Worker.java:50)
                          at java.lang.Thread.run(Thread.java:534)
05/12/20 15:53:41 - ***********************************************************
Dec 20, 2005 3:53:41 PM Info: End of log messages of the target system.
Dec 20, 2005 3:53:41 PM Info: ***** End of SAP J2EE Engine Deployment (J2EE Application) *****
Dec 20, 2005 3:53:41 PM Error: Aborted: development component '50022Ear'/'sap.com'/'localhost'/'2005.12.20.15.53.28':
Caught exception during application deployment from SAP J2EE Engine's deploy API:
com.sap.engine.deploy.manager.MissingSubstitutionException: Missing substitution value for variable [MYDS].
(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.performAction(DeploymentActionTypes).DMEXC)
Dec 20, 2005 3:53:41 PM Info: J2EE Engine is in same state (online/offline) as it has been before this deployment process.
Dec 20, 2005 3:53:41 PM Error: -
At least one of the Deployments failed -

Hi,
If you remove the $ and braces (as shown below) it will work.
<data-source-aliases>
<aliases>
<data-source-name>MYDS</data-source-name>
<alias>BRANCH50DS</alias>
</aliases>
</data-source-aliases>
Regards,
S.Divakar

UCCX 10 CUIC Custom Report (using external data source)

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