UCCX 7.0 Email Steps - What License is needed?

In UCCX7 do we need Premium license for email steps to work?
Thanks.
APP_MGR-3-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762) 2138: May 06 10:15:12.794 EDT %MIVR-APP_MGR-3-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.QueuedExecutor$RunLoop.run(QueuedExecutor.java:137) 2139: May 06 10:15:12.794 EDT %MIVR-APP_MGR-3-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853) 2140: May 06 10:15:12.794 EDT %MIVR-APP_MGR-6-APP_DISABLED:Application disabled: Application=CorporateSupport,Exception=com.cisco.app.InvalidApplicationException: failed to load script; nested exception is: com.cisco.script.ScriptPreprocessException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.wfapi.WFStepLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.script.ScriptLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.wfapi.WFStepLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.wfapi.WFPreprocessException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.wfapi.WFStepLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.script.ScriptLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found; nested exception is: com.cisco.wfapi.WFStepLicensingException: License for script step com.cisco.wf.steps.eMail.CreateEMailStepBeanInfo not found 2141: May 06 10:15:12.794 EDT %MIVR-APP_MGR-1-MGR_PARTIAL_SERVICE:Application Manager in partial service: 2142: May 06 10:15:12.810 EDT %MIVR-SS_TEL-7-UNK:Successfully registered ROUTE: 2957878 2143: May 06 10:15:12.810 EDT %MIVR-SS_TEL-7-UNK:RP[num=2957878] calculateGroupReadiness: READY. Groups[size=2]: [0]=[id=0,type=Cisco CTI Port] [1]=[

Hello,
As its mentioned in the UCCX 7.0 Admin guide you need a premium license to provision the email subsystem
The eMail subsystem is available if your system has a license installed for one of the following Cisco product packages: Unified IP IVR or Unified CCX Premium.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf
HTH
Please rate this post if was helpful
Walter Solano

Similar Messages

What Licensing is needed

I can't get my head around what licensing is needed for Project in Office 365. I have four types of users. Tell me if I'm right:
1> Project Managers. They'll need Project Pro for 365 and Project Online.
2> Project Managers w/Project Pro already installed. They'll need Project Online
3> Executives (want reports, maybe some KPI stuff). They'll need SharePoint Online
4> Team members (just entering time/status) for their work. They'll need Project Lite
Is this correct?
Bob

Hi RLCoppedge,
3> - they will need Project Online.
Everything else is correct.
Ben Howard [MVP] | web |
blog |
book | P2O

HT4929 How do I manage a family pack? I as family main account can migrate, but would like to save all other family email accounts, what do I need to do?

I have a main mobile me account, I now have updated everything of mine to migrate to I cloud, but my account is a family pack, so my daughter, sons and rest of family are not all compatible with I cluod... they all mostly only use mail only. what steps do I need to take so they dont loose their email accounts?
I went on mobile me and selected to keep using mail after mobile me ends, is that good for everyone? can I migrate now? do I need to do something individual for each email account?

I tried just that. When I logged in and proceeded through the iCloud screens, it finally asked me if I wanted to create a NEW iCloud account. Unlike when I migrated myself, it just said something to the effect of "using your current MobileMe account name and password". It did NOT ask me to set up a NEW account. This the ppoint at which I felt stuck. Do you recall if you were asked to set up a new Account and password?
Thanks,
Kevin

What licenses are needed to have CUCM not in demo but for LAB

I am trying to build a lab with new versions of CUCM 9.1
I do not want to use demo versions for 60 days nor request a temp license for 6 months.
what is the minimum licenses i will need to have CUCM in full production mode for Lab somulation and with the least cost?

Hi.
If you are a Cisco partner, you can obtain an NFR kit at a reasonable price.
Check the following link.
http://www.cisco.com/web/AP/partners/promotions/nfr/index_nz.html
HTH
Regards
Carlo
Please rate all helpful posts
"The more you help the more you learn"

I'm trying to set up iMessage but it keeps on saying invalid email address.what do I need to do to fix this problem?

T

I was having the same issue and I did the following:I went to my
Apple account (https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/9/wa/directToSignIn?w osid=HjlK10qeSWnPnWAP22tUF0&localang=en_US) and added the email address plus all my used old aliases to the account. Then I was able to add all of them in the cloud. Hope this helps at least a bit.

What licenses do I need to get a virtual desktop environment up and running?

I’m trying to figure out what licenses I need to get a full Windows Virtual Desktop Infrastructure (VDI) up and running with the Remote Desktop Service (RDS) roles.
I have Win.Server 2012 running Hyper-V, which has about 10 different virtual machines (VM) with either Win.7 or Win.8 installed on it. These VMs will act as virtual desktops (VD) for about 200 people to remotely access and use.
My question is, what licenses do I need to support this scenario?
So far, I’m planning to purchase a few Windows Server 2012 Standard Edition with 10 Client Access Licenses ( $1414.19 each). I’m assuming that’s 1 license for the server and 10 Client Access Licenses (CAL) for users who will access the VDs. I’m also planning
to buy about 200 RDS CALs ($149 each) for the rest of the users to access the VDs. Do I need to buy additional licenses for each VM image I create (the 10 images I mentioned earlier)? These VMs are in a pooled virtual desktop collection, so they reset themselves
when users disconnect from them. If I have personal desktop collections which give unique desktops to each user and saves their settings, will my license have to change if I have that too?
At first I thought just buying the RDS CALs will allow me to install windows where ever I want, how many times I want and all I have to worry about is paying for the client access, but do I need to pay for the OS as well? So essentially I’m doubling the
license?
A side question not really related is, if I have Windows Thin PC, (which was said to come free if I have SA with another product) and bought the Windows Server license, does that come with SA and I can install Windows Thin PC as many times as I want
on which ever desktop I have that will connect to this VDI system?

The 10 server licenses are fine, but they don't help you with VDI or remote desktops. I you want to install the Remote Desktop Session Host (formerly known as Terminal Server) role on all your servers und provide remote desktops for your 200 users, 200 RDS
CALs are the right choice (per user or per device).
But if your 200 users have access to virtual desktops, you need 200 VDI licenses. It doesn't matter if you only have 10 virtual desktops if potentially all your 200 users have access to them. VDI licensing is not based on a concurrent model, so every client
that can connect to a VM needs its own license. If Windows 8 Enterprise with SA is on all your client devices, you're set because SA gives users access rights to up to 4 Win8 or Win7 VMs concurrently (local or remote). In addition
it gives them a so-called companion subscription license for personally owned, non-primary devices.
For those primary corporate devices that are without SA, you'll need to purchase a single VDA license for each device that connects to any number of your Win7 or Win8 VMs. The same applies to personally owned devices of users who don't have a primary
corporate device with SA. In other words, BYOD is supported if your primary device is under SA.
For neither VDI/SA nor VDA it does matter if users are connecting to different VM images or only one. Typically, they cannot connect to more than 4 VMs at the same time in order to stay within the licensing limits.
Benny

I need to wipe my hard drive and I am worried about losing all of my emails once my computer is set up again. What do I need to do to prevent this?

I have Windows XP on my computer and I need to wipe my hard drive and install Windows 7. I have a lot of very sensitive emails that I cannot lose ( I use Thunderbird for my email). What do I need to do to back up the emails so that I do not lose them? Do you store the data online or is it on my computer? Thanks so much!

Backup your profile.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

HT5622 while updating, after submission of rescue email next button is not taking next step. what should I do?

while updating, after submission of rescue email next button is not taking next step. what should I do?

Not to come across as rude, but no one has any suggestions because the post is very long with lots of detail - and it is not a technical question.
What should you do? Call the store, call AppleCare, call Apple Customer Relations, but no one here could possibly do anything to spur on either the Apple Store or Best Buy.

I cannot get my email to send or receive after attempting to get my MobileMe to work after a year of sitting on my hard drive. What do I need to do in order to get my email working again? A window pops up telling me my pasword is incorrect!

I have two email addresses coming into my mail at all times. Recently, I tried to activate MobileMe after it had sat unused on my hard drive. Since then, one of my email addresses does not send or receive. The window pops up telling me my password is wrong. What do I need to accomplish to fix this issue?

Hi Sonia,
While transferring Adobe from laptop to PC the licensing files got corrupt and the right way to use Adobe Applications is to install first as transferring from a different machine can give you problems.
You can try steps from this article if that helps otherwise you have to reinstall and manually delete some files , everything is mentioned.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
You can download CS4 from here:
Download CS4 products

Send Email step

Hello,
I'm trying to the create email + send email step in a script but i'm getting exception errors when the Create eMail step is being triggered.
The email subsystem has been configured correctly.
I've done the following
a) created a variable (ContactEmail) of type contact (with value of null)
b) added create email step into the script with subject, body and email contact (ContactEmail)
c) added send email step with email contact (ContactEmail), from (Default) and to ([email protected])
The problem seems to be with the contact variable (ContactEmail). What should be the value for that variable? It doesn't seem to accept any other value other than null, but when I debug the script, then I get an error 'No email control group'.
Any ideas?

Thanks Anthony.
Yes, we have Premium licenses.
What I want to achive is to put this script into a frequently used script to be able to check how many licenses are being used.

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

I don't remember the answer to my security questions and I keep requesting that they be sent in an email but I don't think it's the right email. What can I do??

I want to buy a game but I have to verify my account. I don't remember the answers to my security questions and I think the answers are being sent to another email. What can I do? How can I change my answers or change my questions?? Or even just find out what my answers are??

See # 2 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working.

I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working

Do you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Workflow shows red errors on recipients for all the email steps

I have 3 email steps in my list workflow
created in SPD
When I click the "Check for Errors", all my
recipients show red with * surrounding them.
I made sure I have outgoing email set in central admin.
What can the problem be?
I can’t publish like that.
Ofer Gal

The first email step one I used the picker to select the “Legal team” which is a SharePoint group in my site collection.
The second I used the picker to select the Current Item:Created By
The third is the same.
I assume my problem is because I do not have profile service running and SharePoint has no way to get email address for the users.
What I don’t understand is why there is nothing that will show me what the problem is.
Ofer Gal

SOST sender column is blank using SAP workflow email step

Hello,
I used email step in SAP workflow to send emails. Sender is blank in SOST when I tried to see the email processing status. I am not sure, what need to done here to fix this. Can someone please help me on this.

Hi,
well yes you can,
either store your recepients in a container,
use a loop in ur WF and include your SendMail Activity inside it, and depending on a check variable send your Mails to different recepients.
else.
i had a similar case, what i did was i created a DL-List and instead of SendMail i created a task that called my customized method of sending mails (SO_OBJECT_SEND).
try it and comment,
if helpful reward
Cheers,
Aditya

UCCX 7.0 Email Steps - What License is needed?

Similar Messages

Maybe you are looking for