UCCX 7 error message: "CDAUI2000 An error has occurred. Contact technical support."

Folks,
   After couple days investigating some issues, I come across an error "CDAUI2000 An error has occurred. Contact technical support." But, all info that I found assume that you have CME (Communiations Manager Express) in which we do not have here, only CUCM. Any suggestion where to go to fix this?
Many thanks in advance,
Thiago

Hi
Check this bug:-
CSCtd00411
UCCX: CDAUI2000 error in Web CDA when no Resources configured
Symptom:
When clicking VoIP Monitoring Device from Web CDA, the following error appears:
CDAUI2000 An error has occurred. Contact technical support.
Conditions:
No Resources are configured in UCCX and CUCM.
Workaround:
Configure Resources as agents in CUCM and UCCX.

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