UCCX 7 Service Release 4
Hello all,
Does someone install the last service release on UCCX 7 SR3 cluster. The service release is available since the 22th of septembre.
With SR3, I have some issues on historical report. Some filters are not working properly.
Many thanks for your reply,
Regards,
Farid
I tried to do it without any SR, but i have the following error:
xception occured while contacting the Call Manager com.cisco.archive.ArchiveException:
Unable to process restore request; nested exception is:
com.cisco.archive.ArchiveException: Exception thrown while downloading Recordings to the
Recording Folder:C:\Program Files\Cisco\Desktop_Audio
Exception=com.cisco.archive.impl.ArchiveFailureException: Unable to contact Call Manager.
Please make sure that the Call Manager is running and connected to the network
com.cisco.wf.spanlinkBackupRestore.SLRcrdgArchiveComponent; nested exception is:
com.cisco.archive.ArchiveException: Unable to process restore request; nested exception
is:com.cisco.archive.ArchiveException: Exception thrown while downloading Recordings to the
Recording Folder:C:\Program Files\Cisco\Desktop_Audio
This is a registered Cisco Bug ID CSCsr56145
The workaround is to patch the 7.0(1) system with the latest Service Release (SR) and run the restore again.
I think i could try to do it with the SR1, what you think?
Thanks a lot!!
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Hi all,
I am trying for RAC 10gR1 (10.1.0.2) using two machines with Windows 2000 Server. For this I need to install Oracle Cluster Ready Services Release 1 (10.1.0.2).
Machine details are as follows:-
Node 1:
Computer Name: RAC1
Windows 2000 IP Configuration
Ethernet adapter Local Area Connection 2: (Used for Public Interface)
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.65
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection: (Used for Private Interface between the two nodes)
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.10.10.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Node 2:
Computer Name: RAC2
Windows 2000 IP Configuration
Ethernet adapter Local Area Connection 2: (Used for Public Interface)
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.181
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
Ethernet adapter Local Area Connection: (Used for Private Interface between the two nodes)
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 10.10.10.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
I have made following entries in Hosts file of both the machines:-
192.168.1.65 RAC1
192.168.1.181 RAC2
10.10.10.11 RAC01-PRIV
10.10.10.12 RAC02-PRIV
192.168.1.201 RAC01-VIP
192.168.1.202 RAC02-VIP
I have completed all the pre-installation steps, i.e. configuring the disk for storage, and both the machine are communicating each other through there Private and Public interfaces. Now the problem appears when I am installing Oracle Cluster Ready Services, at the end of Installation following message appears and the auto configuration steps fails.
================================================================================================================
Output generated from configuration assistant "Oracle Cluster Ready Services Configuration Assistant":
Successfully accumulated necessary OCR keys.
Using ports: CSS=49895 CRS=49896 EVMC=49898 and EVMR=49897.
node <nodenumber>: <nodename> <private interconnect name> <hostname>
node 1: rac1 rac01-priv rac1
node 2: rac2 rac02-priv rac2
Creating OCR keys for user 'administrator', privgrp ''..
Operation successful.
Now formatting voting device: \\.\votedsk
Successful in setting block0 for voting disk.
Format complete.
Step 1: checking status of CRS cluster
Step 2: configuring OCR repository
Step 3: configuring safe mode for CRS stack
Step 4: Starting up CRS stack on all nodes
RAC1 service OracleCSService in improper PENDING state, err(997)
RAC2 service OracleCSService in improper PENDING state, err(997)
Configuration assistant "Oracle Cluster Ready Services Configuration Assistant" failed
================================================================================================================
Output generated from configuration assistant "Oracle Notification Server Configuration Assistant":
Configuration assistant "Oracle Notification Server Configuration Assistant" failed
================================================================================================================
Output generated from configuration assistant "Oracle Private Interconnect Configuration Assistant":
PRIF-10: failed to initialize the cluster registry
Configuration assistant "Oracle Private Interconnect Configuration Assistant" failed
===============================================================
I would be highly obliged if any one tell me why it is happing like this and what could be the possible remedy.
Waiting for the respone.
With Regards
Dinesh
[email protected]Hi user478171,
I have the same problem with two nodes in Windows 2003 with RAC 10g R2, but I don't have idea to solve.
Please advice me
Thanks advances
regards,
IvanR -
Trouble installing Service Release of Hyperion 9.3.1
Hi,
I have 2 questions posted towards the end of this long message.
Currently, in our production environment, we use Hyperion 9.3.1 and specifically we only use the following components.
Hyperion Shared Services
Hyperion Web Analysis
Hyperion Workspace
The backend is Oracle 10g. Therefore, in order to re-construct the BI infrastructure in our development environment, I only had to install the following components.
V11229-01.zip (Hyperion Shared Services)
V11205-01.zip (Hyperion Reporting and Analysis - Client Release)
V11207-01.zip (Hyperion Reporting and Analysis - Services Release)
V11223-01.zip (Hyperion Reporting and Analysis - UI Services Release)
I figured out how to install/configure Hyperion Shared Services on our Windows 2003 development server and am still playing with the Web Analysis components...
I intend to install and configure V11207-01.zip, followed by V11223-01.zip, then, lastly I plan to install V11205-01.zip
When installing V11207-01.zip on our development server (Windows 2003 Server), I ran into an issue already:
According to the instructions on page 28 - 31 of hs_windows_install_reporting&analysis_931.pdf, I need to "Configure Oracle" first, and
this is what I did:
1. Dedicate a tablespace to Reporting and Analysis.
Open a command window:
C:\oracle\product\10.2.0Serve\db_1\BIN> set ORACLE_SID=MYORCL0430
C:\oracle\product\10.2.0Serve\db_1\BIN>sqlplus / as sysdba
2. Create an Oracle account for Reporting and Analysis.
In SQLPlus, did the following:
CREATE TABLESPACE HYPUSERDATA
DATAFILE 'C:\databaseFiles\MYORCL0430\HYPUSERDATA.dbf' SIZE 500M AUTOEXTEND
ON
EXTENT MANAGEMENT LOCAL AUTOALLOCATE
LOGGING
ONLINE
PERMANENT
SEGMENT SPACE MANAGEMENT AUTO
SQL> CREATE USER biplus identified by xxxxxx default tablespace HYPUSERDATA temporary tablespace TEMP;
3. Give the user database connection privileges:
SQL> grant connect, resource, create view to biplus;
Grant succeeded.
4. Set the NLS_LENGTH_SEMANTICS to CHAR.
Log into oracle (sqlplus / as sysdba)
Before I perform any change,
SELECT *
FROM nls_database_parameters shows nls_length_semantics = byte
select * from nls_instance_parameters shows nls_length_semantics=byte
then,
SQL>ALTER SYSTEM SET NLS_LENGTH_SEMANTICS=CHAR scope=both;
Then,
SQL> shutdown immediate
SQL>startup
This will make the change effective.
After the change, I’d get
SELECT *
FROM nls_database_parameters shows nls_length_semantics = byte
select * from nls_instance_parameters shows nls_length_semantics=char
Then, step 5 at the beginning of Page 31 says,
"5. Set the necessary environment variable:
For Core Services and Job Factory Service - Use the System option in the control panel or the Set command from the Windows command prompt to set the LIBPATH environment variable to the locatoin of the oracle client libraries."
My FIRST QUESTION is: I am not sure how to set this. so, I skipped this step completely.
Then, I started the installing of the V11207-01.zip software.
On page 46, step 8, it says
"The new installatoin default path is C:\Hyperion\BIPlus"
but, during my installation, when I reached that screen where the first line reads
"Select Hyperion Home Directory".
The single line edit box below it had
C:\Hyperion in it but the single line edit box is grayed out, and the "Browse" button at the lower right corner is also grayed out,
which means I am unable to change the Hyperion Home Directory location to the C:\Hyperion\BIPlus directory or anything else.
So, I canceled and did not proceed with the install.
My SECOND QUESTION is: Is this normal? if not, what did I do wrong? does this have anything to do with my skipping of
"Set the necessary environment variable" step?
thanks in advance for your help!
STThis is normal.
The "Hyperion Home" is picked up by the installer if the environment variable and/or previous configuration files are found. In your case, "C:\Hyperion" is the Hyperion Home and automatically filled by the installer and can't be changed.
You said this was a service release, so you should be good to go after making a backup of the current installation. -
Upgrade from Microsoft Word X Service Release 1
I may be posting in wrong forum, if so please let me know a more appropriate forum to post in.
When I originally made the heavenly switch to Apple, I purchased the student version of Microsoft Word X Service Release 1. It still works fine, except that I cannot open the latest version of PC-produced .docx files, and sometimes I lose things when opening a later version of excel docs.
My question(s), assuming I need those to versions, will upgrading to the latest version of Word for Mac correct it. Can I just upgrade or do I have to buy the whole office package again? Has anyone else upgraded successfully? Any comments/advice welcome. Thanks!*"Can I just upgrade or do I have to buy the whole office package again?"*
You can try the converter:
http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_AddTools&fid=6B9238E1-C F69-48C4-BF2D-C4A8ACEEE520#viewer
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Unable to make use of Service "Release Supplier Invoice"
We have recently installed EHP-3. I have been trying to make use of the following service
Under Repository Browser --> Package -- > OPS_SE_IVE_XI_PROXY
Enterprise Services -- > Server Proxies ---> II_IVE_E_INVOICEREPRELRQ (Double Click)
The Service Release Supplier Invoice with Service Interface name --> InvoiceERPReleaseRequest_In has status Active.
Everthing seems to in place... But I don't see the Service under SOA Manager.
Please advice, how to make use of the Service above....
Thanks in Advnace!!
VikasI have configured the Logical Port and able to publish other Services... but not able to find this Service itslelf under wspublish too..
This is the message comes under Dispaly Logs "No service(s) to be published with the given criteria.
Message no. MSG_CL_ER022"..
Thanks for your help
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Business Connector 4.8 with Core Fix 4 or Service Release 6 ?
I want to install the Business Connector 4.8. When it´s installed should I install additional the Core Fix 4 or Service Release 6 or both?
I found the same hints but there is no information that I should implement the core fix or the patch or both.
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Unable to use Service - Release Supplier Invoice
We have recently installed EHP-3. I have been trying to make use of the following service
Under Repository Browser --> Package -- > OPS_SE_IVE_XI_PROXY
Enterprise Services -- > Server Proxies ---> II_IVE_E_INVOICEREPRELRQ (Double Click)
The Service Release Supplier Invoice with Service Interface name --> InvoiceERPReleaseRequest_In has status Active.
Everthing seems to in place... But I don't see the Service under SOA Manager.
Please advice, how to make use of the Service above....
Thanks in Advnace!!
VikasVikas,
To analyse your issue below, I would appreciate that you open an OSS ticket under component CA-SOA-WS with a detailed issue description (screenshots are very welcome).
Thanks,
Claudius -
Finding service release of a particular system
How to find the service release of the R/3 or new dimention product
Hi satyanaryana
Welcome to SDN Forums
Did u mean that the Release version of the product.
check in the SM51-- Release Notes
or
System-- Status
or
At O/s level disp+work -v
Regards
Bhaskar -
Service Release (SR) - which Support Package Levels?
Hello,
I have a general question in terms of Service Releases of a SAP solution:
Is there an easy way to find out on which Support Package Level (or Support Package Stack) a Service Release (SR) of a SAP Solution (or NetWeaver itself) is based?
Can I get this information in the SAP Service Marketplace?
Example: mySAP <solution> SR1 is based on Support Package Level <nn> of component <comp1> and Support Package Level <nn> of component <comp2>.
Any hint is appriciated.
Thanks!
HeikoHi Heiko,
You can find information on the SPS and SR releases/version in the service
market place under NW2004S - Release Specific Information - Support Package
Stacks information. This page will tell you the following;
SPS 11 Calender Week 10, 2007 (delayed) expand/hide
Support Package Stack 11 was planned for calendar week 06 and is postponed until calendar week 10.
Planned Features
Please take a look at this preliminary list with the new features planned for Support Package Stack 11.
SPS 10 November 27th, 2006 expand/hide
Download
Download SP Stack 10
Information sources
SP Stack Guide 10
Release Notes SP Stack 10
SR2 December 4th, 2006 expand/hide
SAP NetWeaver 2004s Support Release 2 (SR2) is a new installation and upgrade version (a new set of DVDs) including corrections (and features) provided with SP Stacks 01 to 09. It is a significant step towards a simpler installation of SAP NetWeaver 2004s up to and including SP Stack 09.
Since SAP NetWeaver 2004s SR2 is based on SP Stack 09 the next SP stack to be applied will be SP Stack 10.
Support Release 2 was planned for calendar week 47 and is postsponed until calendar week 49.
SPS 09 September 5th, 2006 expand/hide
Download
Download SP Stack 09
Information sources
SP Stack Guide 09
Release Notes SP Stack 09
SPS 08 June 27th, 2006 expand/hide
Download
Download SP Stack 08
Information sources
SP Stack Guide 08
Documentation Patches -> SPS 08.
Release Notes SP Stack 08
SPS 07 April 11th, 2006 expand/hide
Download
Download SP Stack 07
Information sources
SP Stack Guide 07
Documentation Patches -> SPS 07.
Release Notes SP Stack 07
SR 1 April 7 th, 2006 expand/hide
SAP NetWeaver 2004s Support Release 1 (SR1) is a new installation and upgrade version (a new set of DVDs) including corrections (and features) provided with SP Stacks 01 to 06. It is a significant step towards a simpler installation of SAP NetWeaver 2004s up to and including SP Stack 06.
Since SAP NetWeaver 2004s SR1 is based on SP Stack 06 the next SP stack to be applied will be SP Stack 07.
Shipment
Please note that since the release of SAP NetWeaver 2004s SR 1 on April 7, 2006, SAP NetWeaver stand-alone customers who order SAP NetWeaver 2004s now receive the SAP NetWeaver 2004s SR1 software package instead. SAP NetWeaver 2004s SR1 will not automatically be shipped to customers who have already received SAP NetWeaver 2004s prior to this date.
SPS 06 Jan 31st, 2006 expand/hide
Download
Download SP Stack 06
Information sources
SP Stack Guide 06
Documentation Patches -> SPS 06.
Release Notes SP Stack 06
SPS 05 Dec 15th, 2005 expand/hide
Java part of Support Package Stack 05 was postsponed to December 15th.
Download
Download SP Stack 05
Information sources
SP Stack Guide 05
Documentation Patches -> SPS 05.
Release Notes SP Stack 05
The interesting bit is that SR1 was released in April; while SPS6 was available in
January. The same goes for SR2; released in December; while SPS9 was
available in September.
There is a gap of 3 months between the SPS was released and the SR is released
I assume that patches that have been released for the SPS are included in the SR
therefor a system that has SPS6 or SPS9 applied is not neccisarily the same as
SR1 or SR2.
Hope this helps...
Kind regards,
Walter -
Hi,
I am searching a detailed description of all the Cisco Unified Contact Center Express (UCCX) services incl. the subsystem and manager services.
Therefore I already opened a Cisco TAC, but I did not get the information for all of the services as there is no documention.
The UCCX service are divided into four main categories:
System Services
Admin Services
DB Services
Desktop Services
From the TAC Engineer I got a detailed desciption about the Desktop Services, like the following:
Cisco Browser and IP Phone Agent Servic:
Enables IP phone and browser-based CAD-BE agents to log in and out of CTI server,change agent states, and enter wrap-up data and reason codes without using a computer.
What I am looking for is to get a detailed description of the sub categories of the Cisco Unified CCX Engine:
Manager Manager
Subsystem Manager
For example:
Application Manager
VOIP Monitor Subsystem
Do you know, if this will be documented once or how to get this information?
Kind regards
DavidHi Gergely,
In the provided documentation i see only the following services:
Cisco Browser and IP Phone Agent Service (BIPPA service)
Cisco Desktop Agent E-Mail Service (Agent E-Mail service)
Cisco Desktop Call/Chat Service (Call/Chat service)
Cisco Desktop Enterprise Service (Enterprise service)
Cisco Desktop LDAP Monitor Service (LDAP Monitor service)
Cisco Desktop Licensing and Resource Manager Service (LRM service)
Cisco Desktop Recording and Statistics Service (Recording and Statistics service)
Cisco Desktop Recording Service (Recording service)
Cisco Desktop Sync Service (Sync service)
Cisco Desktop VoIP Monitor Service (VoIP Monitor service)
Cisco Desktop Administrator Service
Directory Services
Those are the services which are listed under the Desktop Services, which I already have.
You can find in the System Services the Cisco Unfied CCX Engine. This service has several Manager Manager and Subsystem Manager services, like Application Manager or VOIP Monitor Subsystem, etc. I am looking for a description of those services. As from the TAC Engineer there seems to be no documentation about it.
My question is, if this will be ever documented or where I get this information?
Kind regards
David -
What is Service Release, SerivePack etc ?
Dear All,
Can you please explain me what is the difference between Service Pack, Service Release, Support Pack, Note, Package and also some more terms which I might have missed. I am not clear with these terms. And also confused what to use when while talking in a group. Thank you.Service Pack is the collection of a set of functionalities that is required for the computer for protection and other application perspectives.
Support Package is also similar to it and is applied for upgradation of s/w component and removing the error i.e, exists in the components. It is the combination of many SNOTE.
SNOTE corrects the erroneous object (code) of the component by replacing it with the correct object.
Also , collection of support packages are called as Support Package Stack, that can be used for many s/w components.
Service Release refers to the date on which these software application or tools was introduced to the market, it contains the Version No. that gives information about the previous release of this software (with earlier features).
U can get detailed informaton of downloading, applying support packages, snote ,etc in
sdn , help.sap.com and service market place.
Check the thread:- http://help.sap.com/saphelp_nw04s/helpdata/en/3d/ad5d044ebc11d182bf0000e829fbfe/frameset.htm
Award Point if helpful. -
CallManager Engineering Special, Developer Package and Service Release
Does somebody knows the relation between Callmanager Engineering Special (ES), Developer Package (DevPack) and Service Release (SR)?
a Service Release is an update of a specific software. these updates contain fixes, enchancements, etc available to the general public through download.
a Engineering Special is a specific fix for a specific problem. these are generally not in any currently available Service Releases. (hench the specialRelease; these should end up in an SRs eventually; usually the next available one)
Engineering Specials are usually available through TAC for resolution of a problem not currently resolved in SRs.
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How often to restart UCCX services?
Hi,
Is there Cisco documentation on how often services should be restarted, or the entire cluster be restarted? The reason why I ask is that we have services running for 588 days since the deployment of our UCCX cluster. I have restarted various services here and there to resolve certain issues, but have not restarted the whole cluster and I think it's due time. I'm a little nervous about it, to be quite honest. Any insight?
Thank you very much.Hi Sergio,
I would again stand by the fact that a reboot is not necessary until a problem has been identified and the root cause is known to be resolved by the reboot.
Well, if you ask me the procedure to reboot a cluster in a HA environment, then
(Assuming your UCCX Version is 8.x and above)
++ Reboot Node 1
++ Wait for all the services to come up. You can monitor by the CLI "utils service list".
++ Once they are STARTED, reboot node 2.
++ Wait for the all the services to come up
++ Check for the services under Cisco Unified CCX Serviceability -- Tools -- Control Center Network Services
++ Also good idea, to check the replication from Cisco Unified CCX Serviceability -- Tools -- Datastore Control Center -- Replication Servers. The status for both the nodes should be 'Connected' and 'Active'
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Arundeep -
CRM On Demand Web Services Release 18 from JDeveloper 10g (10.1.3.5)
Hello,
I have tried to do a query over an account with QueryPage method in JDeveloper 10.1.3.5 but i have the following error:
javax.xml.rpc.soap.SOAPFaultException: Server
* at oracle.j2ee.ws.client.StreamingSender._raiseFault(StreamingSender.java:566)*
* at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:401)*
* at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:114)*
* at crm.outlook.proxy.runtime.Account_Stub.accountQueryPage(Account_Stub.java:76)*
* at crm.outlook.proxy.AccountClient.accountQueryPage(AccountClient.java:108)*
* at crm.outlook.proxy.AccountClient.main(AccountClient.java:73)*
And the URL format to connect is:
https://secure-ausomx[ENV].crmondemand.com/Services/Integration;jsessionid=4d60be775d680584e919a0b2fd6bb4260a4be9df6c10ab607eef3e1f167be64b.e3iRbxmMax50bxaNchyRa3yMe0
The principal part of my source code is the following:
input.setViewMode("Broadest");
input.setLOVLanguageMode("LIC");
listQuery.setPagesize(BigInteger.valueOf(100));
listQuery.setStartrownum(BigInteger.valueOf(0));
listQuery.setRecordcountneeded(true);
id.set_value("AHKA-1ME4Z2");
name.set_value("");
externalID.set_value("");
integrationID.set_value("");
//I have changed the value of the query. With different possibilities, i.e.:
//id.set_value("= 'AHKA-1ME4Z2' ");
//and I have tried with the following too:
//id.set_value(""); //to query all accounts
accountQuery.setId(id);
accountQuery.setAccountName(name);
accountQuery.setExternalSystemId(externalID);
accountQuery.setIntegrationId(integrationID);
listQuery.setAccount(accountQuery);
input.setListOfAccount(listQuery);
myPort.accountQueryPage(input);
I have tried with insert operation too, but the issue is the same.
NOTES:
- I haven't proxy.
- I have activated "Integration Web Services" privileges.
- I have activated "Web Services R16 Compatibility" in company profile. And I have tried unchecked it and the problem doesn't resolve.
The login is correct over CRM OD (in uses WS CRM OD page I can see them), but the WS doesn't do the operation (query an account). It seems can't send the message.
I have validate my environment [ENV] and it is correct.
"Oracle Web Services On Demand Guide (Release 18)" differences with WS Release 16 to do a QueryPage Operation:
- Obligatories fields --> ListOfEntity (in my case, ListOfAccount), ViewMode (I have specified, Broadest).
- QueryPage Syntax Release 18: [XML Tag] {Operator} {Value} (Page 86), with Release 16: QueryPage Syntax: {Operator} {Value}
- Release 18: it's necessary specify the searchspec option over AccountQuery Type.
So, I have the following:
accountQuery.searchspec ("[AccountName] = 'Gran Empresa, S.A.'");
// I have tried too: accountQuery.searchspec("= [AccountName] = 'Gran Empresa, S.A.'");
// accountQuery.searchspec("= '[AccountName]' = 'Gran Empresa, S.A.'"); listQuery.setAccount(accountQuery); input.setListOfAccount(listQuery);
output = myPort.accountQueryPage(input);
But it isn't solve the issue...
Any idea what I'm doing wrong?
thanks in advance and regards.Hello Frank,
Thank you for your suggestion. I tried that and I got the same error. Looked more careful at it:
Exception java.io.IOException: /my/home/data/opt/jdeveloper/jdev/bin/ojc: cannot execute
I tried to execute it manually:
$ l /my/home/data/opt/jdeveloper/jdev/bin/ojc
-rw-rw-r-- 1 marius marius 1.9k Dec 2 19:20 /my/home/data/opt/jdeveloper/jdev/bin/ojc
$ /my/home/data/opt/jdeveloper/jdev/bin/ojc
bash: /my/home/data/opt/jdeveloper/jdev/bin/ojc: Permission denied
Did
$ chmod a+x /my/home/data/opt/jdeveloper/jdev/bin/ojc
which solved the execution. Now Hello word works.
I got jdeveloper as a .zip archive, which doesn't keep unix permissions. The Linux distribution should be in .tgz archive, it would have avoided this problem.
Thanks! -
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Hi,
Can anyone help me find the Enterprise Service I need to Release Blocked Invoices (transaction MRBR)? I've looked for it in the ES Workplace alas no luck ...
Thanks in advance,
Frederik-Jan Roose
Edited by: Frederik-Jan Roose on May 14, 2008 9:53 AMI had a same situation. user posted invoice on 10/10/2011 and he changed price determnition date in po from 10/10/2011to 9/09/2011 on 15/10/2011. he changed this after invoice posted. Now we are unable to release the invoice. Previously 10/10/2011 invoice blocked due to quantity variance. Invice not appearing mrbr list. Now we are unable to release the invoice. we had tried t reverse the invioce but we are unable t do that. can you plz suggest how t proceed further.
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