UCCX 8.0(2) SU4 - Schedule future report doesn´t work

Hi Guys,
I and my Customer are trying to do schedule future report and doesn´t work. We setting the time feature and another features correctly. Any have idea about this?
Thanks,
Wilson                  

Hi Wilson,
You can find the information regarding the scheduling of HR reports in the HR user gude. It is similar for 8.0 as well:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/uccx85hrug.pdf
What is the OS on which HRC is installed? ALso please ensure that the Scheduler is running on the system tray. If not then manually run the scheduler. If it still fails, then please collect the Scheduler and the HRC logs.
Regards,
Arundeep

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    13010102           4     extra
    1301010201         5     long .
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    data: begin of i_svy occurs 100,
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    DATA : alvfcwa TYPE slis_fieldcat_alv.
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    vtweg like s001-vtweg,
    spart like s001-spart,
    kunnr like s001-kunnr,
    matnr like s001-matnr,
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      p4 LIKE prodh-zzprodh4,
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      p5 LIKE prodh-zzprodh5,
      t5 LIKE t179t-vtext,
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                   s_spart for s001-spart,
                   s_kunnr for s001-kunnr,
                   s_matnr for s001-matnr.
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    vprodh-option = 'CP'.
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    start-of-selection.
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            CLEAR i_stufe1.
            APPEND i_stufe2.
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          EXIT.
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        APPEND i_svy.
      enddo.
      SORT i_stufe DESCENDING BY stufe.
      LOOP AT i_stufe.
        v_max = i_stufe-stufe.
        EXIT.
      ENDLOOP.
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      where prodh in vprodh.
      select * from s001 into corresponding fields of itab where matnr
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        fields of itab where matnr = s_matnr
        and vtweg in s_vtweg
        and vkorg in s_vkorg.
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              AND prodh = gt_t179-prodh(i_stufe1-digit).
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              FIELD-SYMBOLS <t> TYPE C.
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        stufe like t179-stufe,
        prodh like t179-prodh,
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         -->X          text
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      prodh-option = 'EQ'.
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         into CORRESPONDING FIELDS OF TABLE i_tt179 WHERE prodh in prodh.
      if sy-SUBRC eq 0.
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    "  describe table result lines i_lines.
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    "*   Using hardcoded write here for easy upload
    "    write: /
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    "    exit.
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      ls_slis_layo-colwidth_optimize = 'X'.
      ls_slis_layo-max_linesize      = 1023.
      ls_slis_layo-get_selinfos      = 'X'.
      ls_slis_layo-detail_popup      = 'X'.
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          i_program_name               = sy-repid
          i_internal_tabname           = 'ITAB'
        i_structure_name           = 'ZSKAR_ANZ'
        i_client_never_display       = 'X'
            i_inclname                   = sy-repid
            i_bypassing_buffer           = 'X'
        I_BUFFER_ACTIVE              =
          CHANGING
            ct_fieldcat                  = lt_slis_fcat[]
      EXCEPTIONS
         inconsistent_interface       = 1
         program_error                = 2
         OTHERS                       = 3
      CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
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      I_INTERFACE_CHECK                 = ' '
         i_bypassing_buffer                = 'X'
      I_BUFFER_ACTIVE                   = ' '
         i_callback_program                = sy-repid
      I_CALLBACK_PF_STATUS_SET          = ' '
      I_CALLBACK_USER_COMMAND           = ' '
      I_CALLBACK_TOP_OF_PAGE            = ' '
      I_CALLBACK_HTML_TOP_OF_PAGE       = ' '
      I_CALLBACK_HTML_END_OF_LIST       = ' '
      I_STRUCTURE_NAME                  = 'itab'
      I_BACKGROUND_ID                   = ' '
      I_GRID_TITLE                      =
      I_GRID_SETTINGS                   =
         is_layout                         = ls_slis_layo
         it_fieldcat                       = lt_slis_fcat
      IT_EXCLUDING                      =
      IT_SPECIAL_GROUPS                 =
    IT_SORT                           = it_sort
      IT_FILTER                         =
      IS_SEL_HIDE                       =
      I_DEFAULT                         = 'X'
      I_SAVE                            = ' '
      IS_VARIANT                        =
      IT_EVENTS                         =
      IT_EVENT_EXIT                     =
      IS_PRINT                          =
      IS_REPREP_ID                      =
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    I_SCREEN_END_LINE                 = 5
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    Hi Yusuf,
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