Uccx 8.5.1 desktop recording not working for some agents

Hi,
I have a AQM license and all agents are setup to record both voice and screen. But some agents screens are not recording, voice recording is working.
Its always the same agents that are have the issue with desktop screen recording. I am getting these errors from QM notifications below.
QM2004
Message:
Agent 01(Agent01) failed to record screen for a call on Screen Recording Failed due to Empty or Invalid Proxy Host Id.
Action: Contact technical support.
Date: January 02 2014 09:58 PM
Can anyone give some idea's where to start troubleshooting this issue?
Regards,
Paul

Paul,
this error relates to the Proxy Service not generating a uniquite Proxy Host ID for the user that is logged in.
One way to start is to restart the Desktop recording service and the Proxy Pro host service on the Agent PC.
and then proceed to make a test call.
If the process again fails i'd recommend reinstalling the Desktop Recording Client Entirely and verify you have the latest SR/ES installed.
Please reach out to Cisco TAC for further support,

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2014-06-03 20:18:52:277 DEBUG [0x1ee0] PhoneFinder.cpp[310] PhoneFinder::FindConnectedPhone: Start checking packets from adapter(\Device\Qmpdpc_{E1BD9C22-FB9E-4F4B-96A6-0E62FC5BF8D4}) for next 420 seconds.
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Thanks for your response. I have verified that the agents are licensed. Sync the database.Restarted the Recording service as well
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Windows IP Configuration
Host Name . . . . . . . . . . . . : c2075
Primary Dns Suffix . . . . . . . : domain.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.local
domain2.ad
System Quarantine State . . . . . : Not Restricted
Wireless LAN adapter Wireless Network Connection 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 2A-B2-BD-'mac2'-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 2A-B2-BD-'mac2'-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 28-B2-BD-'mac2'-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7260
Physical Address. . . . . . . . . : 28-B2-BD-'mac2'-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:304:'mac3':d370:5a1:c77:834:86a9(Preferred)
Temporary IPv6 Address. . . . . . : 2602:304:'mac3':d370:f9ce:db89:87ad:'mac4'(Preferred)
Link-local IPv6 Address . . . . . : fe80::5a1:c77:834:86a9%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.86(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 24, 2015 1:48:21 PM
Lease Expires . . . . . . . . . . : Wednesday, March 25, 2015 1:48:21 PM
Default Gateway . . . . . . . . . : fe80::21b:5bff:febf:4f21%12
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain.local
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I218-LM
Physical Address. . . . . . . . . : 28-D2-44-C5-24-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.attlocal.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter iphttpsinterface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : iphttpsinterface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FD31098B-E475-49A1-9AFA-8C43FF928F97}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.domain.local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:'mac':5a1c:342d:25dd:b4e1:12c8(Preferred)
Link-local IPv6 Address . . . . . : fe80::342d:25dd:b4e1:12c8%18(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{E1BE09BA-B38B-4F87-8893-E3D32A88EDFC}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0C04B587-7861-4D8D-9DA9-6326AB71D701}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh int teredo show state
Teredo Parameters
Type : client
Server Name : 204.16.90.28 (Group Policy)
Client Refresh Interval : 30 seconds
Client Port : unspecified
State : qualified
Client Type : teredo host-specific relay
Network : unmanaged
NAT : restricted
NAT Special Behaviour : UPNP: No, PortPreserving: Yes
Local Mapping : 192.168.1.86:55842
External NAT Mapping : 75.30.237.55:55842
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh int httpstunnel show interfaces
Interface IPHTTPSInterface (Group Policy) Parameters
Role : client
URL : https://uag.webdomain.com:443/IPHTTPS
Last Error Code : 0x0
Interface Status : IPHTTPS interface deactivated
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh dns show state
Name Relocationution Policy Table Options
Query Failure Behavior : Always fall back to LLMNR and NetBIOS
if the name does not exist in DNS or
if the DNS servers are unreachable
when on a private network
Query Relocationution Behavior : Relocationve only IPv6 addresses for names
Network Location Behavior : Let Network ID determine when Direct
Access settings are to be used
Machine Location : Outside corporate network
Direct Access Settings : Configured and Enabled
DNSSEC Settings : Not Configured
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh name show policy
DNS Name Relocationution Policy Table Settings
(ENTRIES OMITTED TO SAVE SPACE)
Settings for .domain.local
Certification authority : DC=local, DC=domain, CN=HDT CA
DNSSEC (Validation) : disabled
DNSSEC (IPsec) : disabled
DirectAccess (DNS Servers) : 2002:'mac':5a1d::'mac':5a1d
DirectAccess (IPsec) : disabled
DirectAccess (Proxy Settings) : Bypass proxy
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh name show effective
DNS Effective Name Relocationution Policy Table Settings
(ENTRIES OMITTED TO SAVE SPACE)
Settings for .domain.local
Certification authority : DC=local, DC=domain, CN=HDT CA
DNSSEC (Validation) : disabled
IPsec settings : disabled
DirectAccess (DNS Servers) : 2002:'mac':5a1d::'mac':5a1d
DirectAccess (Proxy Settings) : Bypass proxy
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh int ipv6 show int level=verbose
Interface Loopback Pseudo-Interface 1 Parameters
IfLuid : loopback_0
IfIndex : 1
State : connected
Metric : 50
Link MTU : 4294967295 bytes
Reachable Time : 40000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : disabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Wireless Network Connection Parameters
IfLuid : wireless_0
IfIndex : 12
State : connected
Metric : 25
Link MTU : 1472 bytes
Reachable Time : 1101000 ms
Base Reachable Time : 1805000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 64
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface isatap.attlocal.net Parameters
IfLuid : tunnel_4
IfIndex : 22
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 27500 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Wireless Network Connection 2 Parameters
IfLuid : wireless_5
IfIndex : 15
State : disconnected
Metric : 5
Link MTU : 1500 bytes
Reachable Time : 24000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface iphttpsinterface Parameters
IfLuid : tunnel_5
IfIndex : 17
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 31500 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : enabled
Other Stateful Configuration : enabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Local Area Connection Parameters
IfLuid : ethernet_6
IfIndex : 11
State : disconnected
Metric : 5
Link MTU : 1500 bytes
Reachable Time : 31500 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface 6TO4 Adapter Parameters
IfLuid : tunnel_6
IfIndex : 19
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 39500 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : disabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface isatap.{FD31098B-E475-49A1-9AFA-8C43FF928F97} Parameters
IfLuid : tunnel_7
IfIndex : 21
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 33000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface isatap.domain.local Parameters
IfLuid : tunnel_8
IfIndex : 39
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 36000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Bluetooth Network Connection Parameters
IfLuid : ethernet_9
IfIndex : 14
State : disconnected
Metric : 50
Link MTU : 1500 bytes
Reachable Time : 17000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Wireless Network Connection 3 Parameters
IfLuid : wireless_9
IfIndex : 16
State : disconnected
Metric : 5
Link MTU : 1500 bytes
Reachable Time : 17000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 1
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface Teredo Tunneling Pseudo-Interface Parameters
IfLuid : tunnel_9
IfIndex : 18
State : connected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 14500 ms
Base Reachable Time : 15000 ms
Retransmission Interval : 2000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : enabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : enabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface isatap.{E1BE09BA-B38B-4F87-8893-E3D32A88EDFC} Parameters
IfLuid : tunnel_10
IfIndex : 20
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 41000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
Interface isatap.{0C04B587-7861-4D8D-9DA9-6326AB71D701} Parameters
IfLuid : tunnel_11
IfIndex : 23
State : disconnected
Metric : 50
Link MTU : 1280 bytes
Reachable Time : 40000 ms
Base Reachable Time : 30000 ms
Retransmission Interval : 1000 ms
DAD Transmits : 0
Site Prefix Length : 64
Site Id : 1
Forwarding : disabled
Advertising : disabled
Neighbor Discovery : enabled
Neighbor Unreachability Detection : disabled
Router Discovery : enabled
Managed Address Configuration : disabled
Other Stateful Configuration : disabled
Weak Host Sends : enabled
Weak Host Receives : disabled
Use Automatic Metric : enabled
Ignore Default Routes : disabled
Advertised Router Lifetime : 1800 seconds
Advertise Default Route : disabled
Current Hop Limit : 0
Force ARPND Wake up patterns : disabled
Directed MAC Wake up patterns : disabled
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh advf show currentprofile
Private Profile Settings:
State ON
Firewall Policy BlockInbound,AllowOutbound
LocalFirewallRules N/A (GPO-store only)
LocalConSecRules N/A (GPO-store only)
InboundUserNotification Enable
RemoteManagement Disable
UnicastResponseToMulticast Enable
Logging:
LogAllowedConnections Disable
LogDroppedConnections Disable
FileName %systemroot%\system32\LogFiles\Firewall\pfirewall.log
MaxFileSize 4096
Ok.
C:\WINDOWS\system32\LogSpace\{05471C14-7140-4651-84C2-230EC7D70628}>netsh advfirewall monitor show consec
Global Settings:
IPsec:
StrongCRLCheck 0:Disabled
SAIdleTimeMin 5min
DefaultExemptions ICMP
IPsecThroughNAT Never
AuthzUserGrp None
AuthzComputerGrp None
StatefulFTP Enable
StatefulPPTP Enable
Main Mode:
KeyLifetime 60min,0sess
SecMethods DHGroup2-AES128-SHA256,DHGroup2-AES128-SHA1,DHGroup2-3DES-SHA1
ForceDH No
Categories:
BootTimeRuleCategory Windows Firewall
FirewallRuleCategory Windows Firewall
StealthRuleCategory Windows Firewall
ConSecRuleRuleCategory Windows Firewall
Quick Mode:
QuickModeSecMethods ESP:SHA1-None+60min+100000kb,ESP:SHA1-AES128+60min+100000kb,ESP:SHA1-3DES+60min+100000kb,AH:SHA1+60min+100000kb
QuickModePFS None
Security Associations:
Main Mode SA at 03/24/2015 14:21:44
Local IP Address: 2602:304:'mac3':d370:f9ce:db89:87ad:'mac4'
Remote IP Address: 2002:'mac':5a1d::'mac':5a1d
Auth1: ComputerCert
Auth2: UserNTLM
MM Offer: None-AES128-SHA256
Cookie Pair: 9398e38420480425:51071d5bae9eb503
Health Cert: No
Quick Mode SA at 03/24/2015 14:21:44
Local IP Address: 2602:304:'mac3':d370:f9ce:db89:87ad:'mac4'
Remote IP Address: 2002:'mac':5a1d::'mac':5a1d
Local Port: Any
Remote Port: Any
Protocol: Any
Direction: Both
QM Offer: ESP:SHA1-AES192+60min+100000kb
PFS: None
Thanks again,

Uccx 8.5.1 desktop recording not working for some agents

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