UCCX 8.5: first Node cable disconnect results

After disconnecting the first Node network cable :
- Forward busy/unregistered/failure triggers only after like 3-6 minutes. In the meantime we get silence.
- CAD get unresponsive for about 2-6 minutes.
- Agent can be place into ready after 2-6 minutes but the rest of the service don't workanother 3-5 minutes.
- Sometimes CAD shows crazy messages like Jtapi error, user does not exist, etc for about 2-8 minutes.(clicking on OK will remove all errors eventually)
NO FAILOVER MECHANISM WORKS DURING TRANSIENT (3 - 6 minutes)
Any ideas?

Hi Maxim,
Page 39 of the below link states,
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/installation/guide/cad85ccxig-cm.pdf
Privileges:
By default, Windows Installer installations run in the context of the logged-on user. CAD installations, which use Windows Installer, require either administrative or elevated (system) privileges. If the CAD installation is run in the context of an administrative account, no additional privileges are required.
You can also cross verify is the CAD has been installed after the UCCX HA setup is completetd, by running the
PostInstall.exe from the path C:\Program Files\Cisco\Desktop\bin in the CAD\CSD boxes. If you dont find the second node ip address, please enter it here.
And check the behaviour.
Hope it helps,
Anand

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    fporn01 7.93GB (8310276KB) 512MB (524288KB) passed
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    fporn01 9.55GB (10012168KB) 400MB (409600KB) passed
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    fporn01 binutils-2.15.92.0.2-25 passed
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    Jun 26 16:44:07 fporn01 su(pam_unix)[9977]: session opened for user oracle by (uid=0)
    Jun 26 16:45:31 fporn01 su(pam_unix)[10293]: session opened for user oracle by (uid=0)
    Jun 26 16:45:32 fporn01 su(pam_unix)[10293]: session closed for user oracle
    Jun 26 16:45:32 fporn01 logger: Cluster Ready Services completed waiting on dependencies.
    Jun 26 16:45:40 fporn01 su(pam_unix)[10351]: session opened for user oracle by (uid=0)
    Jun 26 16:45:40 fporn01 su(pam_unix)[10351]: session closed for user oracle
    Jun 26 16:45:40 fporn01 su(pam_unix)[10415]: session opened for user oracle by (uid=0)
    Jun 26 16:45:40 fporn01 su(pam_unix)[10415]: session closed for user oracle
    Jun 26 16:45:40 fporn01 logger: Cluster Ready Services completed waiting on dependencies.
    Jun 26 16:46:32 fporn01 su(pam_unix)[10591]: session opened for user oracle by (uid=0)
    Jun 26 16:46:40 fporn01 logger: Running CRSD with TZ =
    after running ps -ef | grep -E 'init|d.bin|ocls|oprocd|diskmon|evmlogger|PID'
    [root@fporn01 ~]# ps -ef | grep -E 'init|d.bin|ocls|oprocd|diskmon|evmlogger|PID'
    UID PID PPID C STIME TTY TIME CMD
    root 1 0 0 15:33 ? 00:00:00 init [5]
    root 9869 7951 0 16:40 pts/1 00:00:00 [init.crsd] <defunct>
    oracle 10053 9977 0 16:44 ? 00:00:00 /u01/app/crs/bin/evmd.bin
    root 10249 7951 0 16:45 pts/1 00:00:00 /bin/sh /etc/init.d/init.cssd fatal
    root 10341 7951 0 16:45 pts/1 00:00:00 /u01/app/crs/bin/crsd.bin reboot
    root 10551 10249 0 16:46 pts/1 00:00:00 /bin/sh /etc/init.d/init.cssd daemon
    oracle 10618 10592 0 16:46 ? 00:00:00 /u01/app/crs/bin/ocssd.bin
    oracle 10926 10053 0 16:46 ? 00:00:00 /u01/app/crs/bin/evmlogger.bin -o /u01/app/crs/evm/log/evmlogger.info -l /u01/app/crs/evm/log/evmlogger.log
    root 16658 9461 0 16:50 pts/2 00:00:00 grep -E init|d.bin|ocls|oprocd|diskmon|evmlogger|PID
    CRS daemons finally work
    *but i get this error when i run [oracle@fporn01 cluvfy]$ ./runcluvfy.sh stage -post crsinst -n fporn01,fporn02 -verbose*
    Performing post-checks for cluster services setup
    Checking node reachability...
    Check: Node reachability from node "fporn01"
    Destination Node                      Reachable?
    fporn01                               yes
    fporn02                               yes
    Result: Node reachability check passed from node "fporn01".
    Checking user equivalence...
    Check: User equivalence for user "oracle"
    Node Name                             Comment
    fporn02                               passed
    fporn01                               passed
    Result: User equivalence check passed for user "oracle".
    ERROR:
    CRS is not installed on any of the nodes.
    Verification cannot proceed.
    Post-check for cluster services setup was unsuccessful on all the nodes.

  • UCCX 4.0 - Second node status is unknown

    In UCCX 4.0, the status of 2nd node is shown as unknown and all services status in control center for that particular node are also unknown. I am also not able to login to crsadmin page of 2nd node. Please suggest the possible remedy to bring this node up into production.

    Hi Rehan,
    Was adding your UCCX second node successful?
    Have you performed the initial appadmin configuration on second node?
    Do you have HA license on first node?
    IS your second node hardware capacity is equal or greater than the first node?
    What about the time zone setting on the second node, is it same as First Node?
    Is your CRS Node Manager up and running on the second node? Check this in the windows services page.
    You can bring up any of the second Node filed service by navigating to Start->Programs->UCCX Admin->Serviceability tool, click on the second node check for the failure count and failed services, you can enable all the failed services and you need to restart the CRS (or UCCX) Node Manger service to activate them.
    Hope it helps.
    Anand
    Please rate the helpful posts by clicking on the stars below the right answers !!

  • Need convert ccx8.5 single server to First Node; allow HA Second Node validation.

    I have a ccx 8.5 single node and need to make ccx cluster (add HA node) for redundancy; my license includes HA -- and I've configured existing node for  DNS.
    1) I already added the 2nd Node server via CCX Admin on existing Node.
    2) While installing ccx8.5 on 2nd server (not yet complete); configuration validation w/ existing node FAILS = msg "Configured first node <> is not a First Node".
    How do I update the existing, heretofore operational, single node to behave as a First Node and allow HA 2nd Node?
    Or, must I install 2nd Node as single to complete THEN logon CCX Admin to new node and add to cluster (point to existing/1st Node)?

    Hi Casey,
    Have you added your second Node details in the UCCX first Node (UCCX Admin->System->Server) and than do the second node installation. Also make sure that both these nodes are reachable to each other.
    And also while installing the Second Node, you need to select This is not the first Node step, so that it will prompt you to enter the first node details.
    As Anthony rightly said, please crosscheck your UCCX HA license (open the License Information page from the first node), I also hope it's either Enhance\Premium license and a Valid one.
    Hope this helps.
    Anand
    Please rate helpful posts !!

  • Z77A-GD65 Ethernet Problems "Network Cable Disconnected"

    I've been running a Z77A-GD65 and have been having network problems with the onboard ethernet. Every time I go to play a game online I'll play for about 10-15 minutes and I'll be disconnected. When I'm back on the desktop, my ethernet icon on the taskbar will show "network cable disconnected" even though everything is plugged in fine. Fiddling with the cable or changing the cable does nothing. Reboot the machine and it's working fine until again I play a game for 10 or 15 minutes and the same thing happens.
    First, the card was showing the wrong MAC address as specified in the MSI FAQ for this mobo. Performed the fix but the problem is persisting. Tried the MSI driver and the newer Intel one. One time I got a "Code 10" error as posted in another thread and again, wouldn't correct itself until I rebooted.
    This only happens when I'm playing games. Web surfing or downloads work fine and my connection won't be disconnected until about 10-15 minutes into playing an online game.
    I put in another discrete Intel network card and that worked fine. No problems. Same with plugging in a USB wifi adapter (my current temporary solution). Therefore, I'm thinking it's an issue with the onboard ethernet or driver. Anyone else with this problem or how to resolve it? Using the latest v10.5 MSI BIOS.

    Removing the Asus Xonar did not help.
    Re-flashed the BIOS as well using a DOS boot USB key instead of M-Flash. Readjusted all setting to default. Enabled/disabled "Network Stack" in the BIOS (what is this supposed to do anyhow? It's undocumented).
    Wiped all drivers for this network adapter and re-installed the current ones from MSI's website. No change.
    Noticed that the adapter would correctly run at gigabit full-duplex when set to auto-negitiate. However, it would drop down to 10mbps before it finally showed "cable disconnected". Plugging and unplugging the cable did nothing until I reboot, then it would work again... until I ran a game online and it would disconnect after 10-15 minutes of play. Ran the Intel cable test and it was fine (and the cable and internet has been fine when used in conjunction with another discrete PCI-e Intel card).
    Re-crimped the ends to be sure. Tested again and the cable connection is good. Yes I know how to crimp ethernet so please don't suggest anything being wrong with the cable.
    I've pretty well nailed down that it is an issue with the onboard ethernet. I've read on Intel forums about problems with this chip on Asus boards. Hopefully an MSI employee can point me in a direction that could help, or at least have the problem resolved in a future BIOS update.

  • How to display the first node in a nested folder?

    If my navigation structure has nested folders and the first page node is in a nested folder. Is it possible to have user click the outer folder and the first node displayed in the content area?

    Hi there,
    please refer to the document "Installing Patch 4 for Enterprise Portal 6.0 SP2" (EP6SP2Patch4_install_v5.pdf) to be found on Service Marketplace; there: "6.3 Navigation Enhancements", there: "6.3.2 Default Entry for Folder" & "6.3.4 DTN: Clicking Folder Name Launches First Node".
    This should answer your question if you think about nesting with one level (I don't think it works over more levels, imagin Folder A only with subfolders, for instance Folder AA with a page AAA under it. Clicking on A will not open AAA, I think, even if this is the first "displayable" element; but I didn't check it out).
    Hope it helps
    Detlev

  • Grid installation: root.sh failed on the first node on Solaris cluster 4.1

    Hi all,
    I'm trying to install the Grid (11.2.0.3.0) on the 2 node-clusters (OSC 4.1).
    When I run the root.sh on the first node, I got the out put as follow:
    xha239080-root-5.11# root.sh
    Performing root user operation for Oracle 11g
    The following environment variables are set as:
    ORACLE_OWNER= oracle
    ORACLE_HOME= /Grid/CRShome
    Enter the full pathname of the local bin directory: [/usr/local/bin]:
    /usr/local/bin is read only. Continue without copy (y/n) or retry (r)? [y]:
    Warning: /usr/local/bin is read only. No files will be copied.
    Creating /var/opt/oracle/oratab file...
    Entries will be added to the /var/opt/oracle/oratab file as needed by
    Database Configuration Assistant when a database is created
    Finished running generic part of root script.
    Now product-specific root actions will be performed.
    Using configuration parameter file: /Grid/CRShome/crs/install/crsconfig_params
    Creating trace directory
    User ignored Prerequisites during installation
    OLR initialization - successful
    root wallet
    root wallet cert
    root cert export
    peer wallet
    profile reader wallet
    pa wallet
    peer wallet keys
    pa wallet keys
    peer cert request
    pa cert request
    peer cert
    pa cert
    peer root cert TP
    profile reader root cert TP
    pa root cert TP
    peer pa cert TP
    pa peer cert TP
    profile reader pa cert TP
    profile reader peer cert TP
    peer user cert
    pa user cert
    Adding Clusterware entries to inittab
    CRS-2672: Attempting to start 'ora.mdnsd' on 'xha239080'
    CRS-2676: Start of 'ora.mdnsd' on 'xha239080' succeeded
    CRS-2672: Attempting to start 'ora.gpnpd' on 'xha239080'
    CRS-2676: Start of 'ora.gpnpd' on 'xha239080' succeeded
    CRS-2672: Attempting to start 'ora.cssdmonitor' on 'xha239080'
    CRS-2672: Attempting to start 'ora.gipcd' on 'xha239080'
    CRS-2676: Start of 'ora.cssdmonitor' on 'xha239080' succeeded
    CRS-2676: Start of 'ora.gipcd' on 'xha239080' succeeded
    CRS-2672: Attempting to start 'ora.cssd' on 'xha239080'
    CRS-2672: Attempting to start 'ora.diskmon' on 'xha239080'
    CRS-2676: Start of 'ora.diskmon' on 'xha239080' succeeded
    CRS-2676: Start of 'ora.cssd' on 'xha239080' succeeded
    ASM created and started successfully.
    Disk Group DATA created successfully.
    clscfg: -install mode specified
    Successfully accumulated necessary OCR keys.
    Creating OCR keys for user 'root', privgrp 'root'..
    Operation successful.
    CRS-4256: Updating the profile
    Successful addition of voting disk 9cdb938773bc4f16bf332edac499fd06.
    Successful addition of voting disk 842907db11f74f59bf65247138d6e8f5.
    Successful addition of voting disk 748852d2a5c84f72bfcd50d60f65654d.
    Successfully replaced voting disk group with +DATA.
    CRS-4256: Updating the profile
    CRS-4266: Voting file(s) successfully replaced
    ## STATE File Universal Id File Name Disk group
    1. ONLINE 9cdb938773bc4f16bf332edac499fd06 (/dev/did/rdsk/d10s6) [DATA]
    2. ONLINE 842907db11f74f59bf65247138d6e8f5 (/dev/did/rdsk/d8s6) [DATA]
    3. ONLINE 748852d2a5c84f72bfcd50d60f65654d (/dev/did/rdsk/d9s6) [DATA]
    Located 3 voting disk(s).
    Start of resource "ora.cssd" failed
    CRS-2672: Attempting to start 'ora.cssdmonitor' on 'xha239080'
    CRS-2672: Attempting to start 'ora.gipcd' on 'xha239080'
    CRS-2676: Start of 'ora.cssdmonitor' on 'xha239080' succeeded
    CRS-2676: Start of 'ora.gipcd' on 'xha239080' succeeded
    CRS-2672: Attempting to start 'ora.cssd' on 'xha239080'
    CRS-2672: Attempting to start 'ora.diskmon' on 'xha239080'
    CRS-2676: Start of 'ora.diskmon' on 'xha239080' succeeded
    CRS-2674: Start of 'ora.cssd' on 'xha239080' failed
    CRS-2679: Attempting to clean 'ora.cssd' on 'xha239080'
    CRS-2681: Clean of 'ora.cssd' on 'xha239080' succeeded
    CRS-2673: Attempting to stop 'ora.gipcd' on 'xha239080'
    CRS-2677: Stop of 'ora.gipcd' on 'xha239080' succeeded
    CRS-2673: Attempting to stop 'ora.cssdmonitor' on 'xha239080'
    CRS-2677: Stop of 'ora.cssdmonitor' on 'xha239080' succeeded
    CRS-5804: Communication error with agent process
    CRS-4000: Command Start failed, or completed with errors.
    Failed to start Oracle Grid Infrastructure stack
    Failed to start Cluster Synchorinisation Service in clustered mode at /Grid/CRShome/crs/install/crsconfig_lib.pm line 1211.
    /Grid/CRShome/perl/bin/perl -I/Grid/CRShome/perl/lib -I/Grid/CRShome/crs/install /Grid/CRShome/crs/install/rootcrs.pl execution failed
    xha239080-root-5.11# history
    checking the ocssd.log, I see some thing as follow:
    2013-09-16 18:46:24.238: [    CSSD][1]clssscmain: Starting CSS daemon, version 11.2.0.3.0, in (clustered) mode with uniqueness value 1379371584
    2013-09-16 18:46:24.239: [    CSSD][1]clssscmain: Environment is production
    2013-09-16 18:46:24.239: [    CSSD][1]clssscmain: Core file size limit extended
    2013-09-16 18:46:24.248: [    CSSD][1]clssscmain: GIPCHA down 1
    2013-09-16 18:46:24.249: [    CSSD][1]clssscGetParameterOLR: OLR fetch for parameter logsize (8) failed with rc 21
    2013-09-16 18:46:24.250: [    CSSD][1]clssscExtendLimits: The current soft limit for file descriptors is 65536, hard limit is 65536
    2013-09-16 18:46:24.250: [    CSSD][1]clssscExtendLimits: The current soft limit for locked memory is 4294967293, hard limit is 4294967293
    2013-09-16 18:46:24.250: [    CSSD][1]clssscGetParameterOLR: OLR fetch for parameter priority (15) failed with rc 21
    2013-09-16 18:46:24.250: [    CSSD][1]clssscSetPrivEnv: Setting priority to 4
    2013-09-16 18:46:24.253: [    CSSD][1]clssscSetPrivEnv: unable to set priority to 4
    2013-09-16 18:46:24.253: [    CSSD][1]SLOS: cat=-2, opn=scls_mem_lockdown, dep=11, loc=mlockall
    unable to lock memory
    2013-09-16 18:46:24.253: [    CSSD][1](:CSSSC00011:)clssscExit: A fatal error occurred during initialization
    Do anyone have any idea what going on and how can I fix it ?

    Hi,
    solaris has several issues with DISM, e.g.:
    Solaris 10 and Solaris 11 Shared Memory Locking May Fail (Doc ID 1590151.1)
    Sounds like Solaris Cluster  has a similar bug. A "workaround" is to reboot the (cluster) zone, that "fixes" the mlock error. This bug was introduced with updates in september, atleast to our environment (Solaris 11.1). Prior i did not have the issue and now i have to restart the entire zone, whenever i stop crs.
    With 11.2.0.3 the root.sh script can be rerun without prior cleaning up, so you should be able to continue installation at that point after the reboot. After the root.sh completes some configuration assistants need to be run, to complete the installation. You need to execute this manually as you wipe your oui session
    Kind Regards
    Thomas

  • When using private browsing to view image results in Safari 5.1.3, only the first two rows of results are visible, the following four or so rows display greyed out place holders, and the safe search button is inoperable. Suggestions?

    When using private browsing to view image results in Safari 5.1.3, only the first two rows of results are visible, the following four or so rows display greyed out place holders, the remainder of the results page is blank, and the safe search button is inoperable. When I turn off private browsing and refresh the page, everything works again.
    Anyone else having this problem?

    I have got the same behaviour after the last Safari Update to 5.1.3. It seems that Safari now handles some scripts in a new way. If you debug the Google Website, you will see, that there is some Javascript Error, that seems to prevent to write into local cache. After some searching I wasn't able to finde a solution for this problem, other then disabling Javascript while private browsing to prevent the script loading. You then are able to use Google with the old layout. The option to disable JavaScript can be found in the Menu "Developer", wich has to be enabled in Safari in the options first.
    In my opinion this is a bug that is now occuring, because Apple changed something in private browsing and that has to be fixed by Google now, to run again. Or we will have to wait for 5.1.4, as you can read online Apple will change and bugfix the javascript engine in that version, perhaps this fixes the problem as well. I hope so!
    If anyone is in the developer program perhaps you could test this with the beta of 5.1.4 and tell us if it works.

  • Xml parsing to get only first node.

    Hello,
    I am trying to parse the following xml tag. I want only the first node of the ORDER_PAYMENT_DETAIL element, and then other node element.
    I would appreciate your help.
    <ORDER_PAYMENTS>
    <ORDER_PAYMENT>
    <ORDER_NO>20000404</ORDER_NO>
    <PAYMENT_METHOD_ID>5</PAYMENT_METHOD_ID>
    <PAYMENT_SEQ_NO>0</PAYMENT_SEQ_NO>
    <CHARGE_AMOUNT>50</CHARGE_AMOUNT>
    <CHARGE_CURRENCY>USD</CHARGE_CURRENCY>
    <ORDER_PAYMENT_DETAILS>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>2</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>test1</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>1</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>CC</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>3</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>4222222222222</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>4</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>01</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>5</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>2012</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>10</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>AP53-7457490</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>11</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>ID575754W34623525SDT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>12</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>KEY111222333444555FSDRT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>2</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>test2</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>1</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>CC</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>3</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>4444444444444448</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>4</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>02</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>5</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>2013</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>10</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>AP53-7457490</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>11</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>ID575754W34623525SDT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>12</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>KEY111222333444555FSDRT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    </ORDER_PAYMENT_DETAILS>
    </ORDER_PAYMENT>
    <ORDER_PAYMENT>
    <ORDER_NO>20000404</ORDER_NO>
    <PAYMENT_METHOD_ID>1</PAYMENT_METHOD_ID>
    <PAYMENT_SEQ_NO>1</PAYMENT_SEQ_NO>
    <CHARGE_AMOUNT>10.47</CHARGE_AMOUNT>
    <CHARGE_CURRENCY>USD</CHARGE_CURRENCY>
    <ORDER_PAYMENT_DETAILS>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>2</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>test1</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>1</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>CC</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>3</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>4222222222222</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>4</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>01</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>5</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>2012</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>10</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>AP53-7457490</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>11</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>ID575754W34623525SDT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>12</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>KEY111222333444555FSDRT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>2</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>test2</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>1</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>CC</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>3</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>4444444444444448</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>4</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>02</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>5</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>2013</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>10</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>AP53-7457490</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>11</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>ID575754W34623525SDT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    <ORDER_PAYMENT_DETAIL>
    <ATTRIBUTE_ID>12</ATTRIBUTE_ID>
    <ATTRIBUTE_VALUE>KEY111222333444555FSDRT</ATTRIBUTE_VALUE>
    </ORDER_PAYMENT_DETAIL>
    </ORDER_PAYMENT_DETAILS>
    </ORDER_PAYMENT>
    </ORDER_PAYMENTS>

    Do you mean the full xml excluding all the ORDER_PAYMENT_DETAIL elements but the first?
    SQL> select deletexml(colx,'//ORDER_PAYMENT_DETAIL[position()>1]').extract('/*')
      2  from tabx;
    DELETEXML(X,'//ORDER_PAYMENT_DETAIL[POSITION()>1]').EXTRACT('/*')
    <ORDER_PAYMENTS>
      <ORDER_PAYMENT>
        <ORDER_NO>20000404</ORDER_NO>
        <PAYMENT_METHOD_ID>5</PAYMENT_METHOD_ID>
        <PAYMENT_SEQ_NO>0</PAYMENT_SEQ_NO>
        <CHARGE_AMOUNT>50</CHARGE_AMOUNT>
        <CHARGE_CURRENCY>USD</CHARGE_CURRENCY>
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