UCCX 8: Log Manager partial service

Hi all,
I'm running UCCX v8.02 SU3 in HA mode. In my master server, the Log Manager service is always showing as partial service (even after UCCX Serviceability restart) but its working fine (In Service) in my slave server.
What process is this impacting when its in partial service? Which logs should i be analysing to determine the cause?
Thanks!
-JT-

I have the same issue except my master is fine and the secondary server shows Log Manager in Partial service. TAC told me that was OK. I would like a better answer. My master server is on a MCS server and the secondary is on UCS VM platform. Any help would be appreciated.
Thanks,
RQ

Similar Messages

Application manager / Partial service - UCCX 8.5

Hello there,
Generally I am able to troubleshoot a subsystem on partial service looking at the MIVR logs but at this time I don't see anything.
I restart the UCCX engine and immediatly I download the logs, I see how everything is restarted but I don't see the reason why the app service remains in partial service.
Any idea with that? I attach the logs just in case. It's a HA configuration so I am attaching the logs from both servers.
Thanks in advance

Hi
This will be your problem:
3075: Apr 25 09:06:21.243 CEST %MIVR-APP_MGR-7-APP_DISABLED:Application disabled: Application=App[name=AreaRedes,type=Cisco Script Application,id=7,desc=Area de Redes,enabled=true,max=20,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2012-03-13 15:57:09.0,recordId=285,desc=Area de Redes,name=AreaRedes,type=Cisco Script Application,id=7,enabled=true,sessions=20,script=SCRIPT[pruebas.aef],defaultScript=,vars=[,,,,,,,,,,,,,,,,,],defaultVars=null]]],Exception=com.cisco.app.InvalidApplicationException: failed to load script; nested exception is:
com.cisco.script.ScriptNotFoundException: user script '/opt/cisco/uccx/Scripts/user//pruebas.aef/
Looks like pruebas.aef has possibly been deleted?
Set that application to a different script or something to prove it...
Aaron HarrisonPrincipal Engineer at Logicalis UK
Please rate helpful posts...

UCCX IPIVR 7 Editor in partial service

Hi,
Anybody got any pointers on:
1) Why the UCCX engine stays in partial service when the UCCX editor is the only item showing as not runing. Surely the editor is only run when required so shouldn't impact the engine status?
2) When the editor is run up, the engine stills stays in Partial Service as the Editot Bootstrap Manager goes into partial service. I've looked at the MEDT log file with debugging enabled and all I can see is that the engine is waiting for the bootstrap manager to move out of partial sercice.
237: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-4-ON:Enabling WARNING messages
238: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-5-ON:Enabling NOTICE messages
239: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-6-ON:Enabling INFORMATIONAL messages
240: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-ON:Enabling DEBUGGING messages
241: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-OFF:Disabling XDEBUGGING messages
242: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-OFF:Disabling XDEBUGGING2 messages
243: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-OFF:Disabling XDEBUGGING3 messages
244: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-OFF:Disabling XDEBUGGING4 messages
245: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-OFF:Disabling XDEBUGGING5 messages
246: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:Bootstrap Manager: UNKNOWN -> INITIALIZING
247: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-5-ModuleStart:Module has successfully started: Module Name=Bootstrap Manager-4652
248: Jul 22 16:59:05.186 BST %MEDT-GENERIC-5-ModuleStart:Module has successfully started: Module Name=Bootstrap Manager-4652
249: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-6-MGR_INITIALIZING:Bootstrap Manager initializing:
250: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
251: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
252: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:ClusterProfileInfo::Successfully copied profile.ini to profile.ini.bak
253: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:BootstrapManager.initConfig(), bootstrap service hosts=[Ljava.lang.String;@1ca209e
254: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:BootstrapManager.init(): hostBS=false,BS Hosts size=1
255: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:BoostrapManager.init(): BS Host IP=172.16.43.170
256: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-7-UNK:Bootstrap Manager: INITIALIZING -> PARTIAL_SERVICE
257: Jul 22 16:59:05.186 BST %MEDT-BOOTSTRAP_MGR-1-MGR_PARTIAL_SERVICE:Bootstrap Manager in partial service:
258: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
259: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
260: Jul 22 16:59:05.186 BST %MEDT-MGR_MGR-7-UNK:Loading configured Config Manager from properties file => com.cisco.config.impl.RemoteConfigManagerImpl
261: Jul 22 16:59:05.201 BST %MEDT-LOG_MGR-6-CATALOG_LOADED:Log catalog loaded: Catalog=MEDT_CFG_MGR
Thanks
Jed

Hopefully I have my answer to this question.
The editor itself has no impact in the status of the engine, which is what I had expected/hoped ... so it a red herring in my case an not relevant. The reason I have partial service in this scenario is because of bug ID CSCtb77537. I have yet to confirm 100% this is the case as I need to upgrtade the CUCM the 7.1.3 SU2 to confirm it fixes the issue.
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtb77537
Jed

UCCX:Secondary node is in partial service & testing the HA mode

Hi,
Running UCCX 8.5 in HA mode.
Primary UCCX services are INSERVICE status,but in Secondary UCCX service status (UCCX engine ans subsystem)shows PARTIAL SERVICE.
Let me know how to make it INSERVICE.
Also let me know any procedure to test the HA mode is working fine or not!!!
Help me out!!
Thanks & Regards,
Krishna

Hi,
Please expand the Engine under the arrow and check as to which subsystem is in partial service, this will help determine.
-Also make sure to turn on the engine debugging under UCCX serviceability.
Restart the servers during a maintenance window
-Collect the logs from the RTMT tool
-As after the restart the MIVR LOGS should clearly display the cause for which subsystem is in partial service
-Some of the most common reasons can be :
-Application manager service in partial
-CMT telephony subsystem might be in partial too
Also is the setup HAOWAN?
Please send over the CUCM version as well.
Once I know which subsystem is in partial service,I can point you in the right direction
Thanks,
Prashanth

Application Manager in partial service, date format exception

Hi; I was pulling MIVR logs as I see the Application Manager is in partial service. I see an exception of formating the date, but I'm not sure where to go to correct it or if that is even the right thing to focus on. Kind of new to looking at these logs and they seem pretty daunting. I took them righter after an Engine Restart, which usually fixes this partial service issue yet it still is quite large.
Any ideas?

Hi,
The application manager in partial Service can be due to one of the following:
1. An application is referencing a script that was deleted from the script management causing the application to be invalid.
2. The script in itself is invalid.
When we have a system with multiple applications, it becomes really hard to find out the culprit application without the logs.
For this, the easiest way would be to login to Cisco Unified CCX Administration -- Tools -- Real Time Reporting.
Click on First tab and go to Applications.
It will show all the applications and then flag it as Valid -- True on the last column. If this is False, then we can proceed with checking that application.
Note: RTR is a tool highly dependent on JAVA. Check the JAVA version on CCX compatibility matrix and use the same. Else use IE with compatibility mode turned on for viewing this tool,
Regards,
Arundeep

UCCX Engine Partial service

Guys,
one of the two ipcc servers is partially in service and the other one is in service ,please assist.
the secondary server is having this issue and the primary server is ok
when i checked the services i saw the database subsystem service is in partial state screen shots are attached.
Please shed some light on it.

More logs for your concern..
%MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
915: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> INITIALIZING
916: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-5-ModuleStart:Module has successfully started: Module Name=Database Manager-4164
917: May 27 08:41:08.003 GMT+200 %MIVR-GENERIC-5-ModuleStart:Module has successfully started: Module Name=Database Manager-4164
918: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-MGR_INITIALIZING:Database Manager initializing:
919: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
920: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
921: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) -> INITIALIZING
922: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:database Manager postStart init CRS Config Datastore
923: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:datasource init - CRS Config Datastore
924: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: INITIALIZING -> PARTIAL_SERVICE
925: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
926: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
927: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
928: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
929: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
930: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
931: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
932: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) -> INITIALIZING
933: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:the node of the service getting registered is2
934: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:the cluster context name registered/put is :Database Manager2
935: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
936: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
937: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Config DatastoreCRS SQL Server - Config
938: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Config Datastore
939: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Config Datastore
940: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Config Datastore
941: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Config Datastore ds master HostName :CCX7-MAIN
942: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
943: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CDS component is enabled on this node+creating poolCCX7-DR
944: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
945: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
946: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
947: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
948: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
949: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
950: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Repository Datastore) INITIALIZING -> OUT_OF_SERVICE
951: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Repository DatastoreCRS SQL Server - Repository
952: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Repository Datastore
953: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Repository Datastore
954: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Repository Datastore
955: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Repository Datastore ds master HostName :CCX7-MAIN
956: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
957: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
958: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
959: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
960: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
961: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
962: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
963: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
964: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) INITIALIZING -> OUT_OF_SERVICE
965: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) INITIALIZING -> OUT_OF_SERVICE
966: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Historical DatastoreCRS SQL Server - Historical
967: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
968: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Historical Datastore
969: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:CDS component is enabled on this node+creating poolCCX7-DR
970: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Historical Datastore
971: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Historical Datastore
972: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Historical Datastore ds master HostName :CCX7-MAIN
973: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:IntraDBManagerCommunication:NodeID = 002
974: May 27 08:41:08.096 GMT+200 %MIVR-CLUSTER_MGR-7-UNK:send: ClusterContextPutEntryCmdImpl, nodeId=2, serviceUniqueId=120, sourceName=CRS Engine, notifyAll=true, key=DBManager2 CVDContextContainer: value=DatabaseManagerImpl$IntraDBManagerCommunication[UnicastServerRef [liveRef: [endpoint:[10.80.184.68:49270](local),objID:[-5f557d30:1378d06d923:-7ffa, 4630680600240399643]]]], buffer length 3441
975: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:*** ManagerManager stopping timer for com.cisco.database.impl.DatabaseManagerImpl in init()
976: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:Configuration default parameter 'com.cisco.database.impl.DatabaseManagerImpl.mgrmgrstate' missing error:
977: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:*** manager = Database Manager, state change = null
978: May 27 08:41:08.159 GMT+200 %MIVR-MGR_MGR-7-UNK:Configuration default parameter 'com.cisco.user.impl.CCMUserManagerImpl.timeout' missing error:
979: May 27 08:41:08.159 GMT+200 %MIVR-MGR_MGR-7-UNK:*** ManagerManager starting timer for com.cisco.user.impl.CCMUserManagerImpl in init(). Time out value = 30000, time out buffer = 3000
980: May 27 08:41:08.159 GMT+200 %MIVR-LOG_MGR-7-UNK:Loading Catalog 'MIVR_USER_MGR' using Class 'com.cisco.user.impl.AbstractUserManager' ClassLoader 'com/cisco/net/URLClassLoader'
981: May 27 08:41:08.221 GMT+200 %MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[19]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=File Manager/Manager,state=INITIALIZING], 1:ServiceStateUpdate=[topLevel=CRS Engine,svc=RTP Port Manager/Manager,state=INITIALIZING], 2:ServiceStateUpdate=[topLevel=CRS Engine,svc=RTP Port Manager/Manager,state=IN_SERVICE], 3:ServiceStateUpdate=[topLevel=CRS Engine,svc=Channel Manager/Manager,state=INITIALIZING], 4:ServiceStateUpdate=[topLevel=CRS Engine,svc=Contact Manager/Manager,state=INITIALIZING], 5:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=INITIALIZING], 6:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=OUT_OF_SERVICE], 7:ServiceStateUpdate=[topLevel=CRS Engine,svc=Expression Manager/Manager,state=INITIALIZING], 8:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 9:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 10:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 11:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 12:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 13:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 14:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 15:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 16:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 17:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 18:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE]},nodeId=2,seq#=4]
982: May 27 08:41:08.253 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() Component Name=CRS Config Datastore
983: May 27 08:41:08.253 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() InstanceName=CRSSQL & port=4433
984: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() Component Name=CRS Config Datastore
985: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() InstanceName=CRSSQL & port=4433
986: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
987: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
988: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
989: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
990: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
991: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
992: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
%MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
915: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> INITIALIZING
916: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-5-ModuleStart:Module has successfully started: Module Name=Database Manager-4164
917: May 27 08:41:08.003 GMT+200 %MIVR-GENERIC-5-ModuleStart:Module has successfully started: Module Name=Database Manager-4164
918: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-MGR_INITIALIZING:Database Manager initializing:
919: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
920: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
921: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) -> INITIALIZING
922: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:database Manager postStart init CRS Config Datastore
923: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:datasource init - CRS Config Datastore
924: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: INITIALIZING -> PARTIAL_SERVICE
925: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
926: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
927: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
928: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
929: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
930: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
931: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
932: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) -> INITIALIZING
933: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:the node of the service getting registered is2
934: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:the cluster context name registered/put is :Database Manager2
935: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
936: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
937: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Config DatastoreCRS SQL Server - Config
938: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Config Datastore
939: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Config Datastore
940: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Config Datastore
941: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Config Datastore ds master HostName :CCX7-MAIN
942: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
943: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CDS component is enabled on this node+creating poolCCX7-DR
944: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
945: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
946: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
947: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
948: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
949: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
950: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Repository Datastore) INITIALIZING -> OUT_OF_SERVICE
951: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Repository DatastoreCRS SQL Server - Repository
952: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Repository Datastore
953: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Repository Datastore
954: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Repository Datastore
955: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Repository Datastore ds master HostName :CCX7-MAIN
956: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
957: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
958: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
959: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
960: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
961: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
962: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
963: May 27 08:41:08.003 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
964: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Historical Datastore) INITIALIZING -> OUT_OF_SERVICE
965: May 27 08:41:08.003 GMT+200 %MIVR-DB_MGR-6-DATASOURCE_STATE:state change: change=state changed(CRS Config Datastore) INITIALIZING -> OUT_OF_SERVICE
966: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:registerListener() CRS Historical DatastoreCRS SQL Server - Historical
967: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-3-Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true:Undefined mnemonic 'Using CDS Master as bCDSpecial=true & bCDSLocalEnabled=true'
968: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:getDbMaster CRS Historical Datastore
969: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:CDS component is enabled on this node+creating poolCCX7-DR
970: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:dsMaster converged for CRS Historical Datastore
971: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:got dsService for CRS Historical Datastore
972: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:CRS Historical Datastore ds master HostName :CCX7-MAIN
973: May 27 08:41:08.018 GMT+200 %MIVR-DB_MGR-7-UNK:IntraDBManagerCommunication:NodeID = 002
974: May 27 08:41:08.096 GMT+200 %MIVR-CLUSTER_MGR-7-UNK:send: ClusterContextPutEntryCmdImpl, nodeId=2, serviceUniqueId=120, sourceName=CRS Engine, notifyAll=true, key=DBManager2 CVDContextContainer: value=DatabaseManagerImpl$IntraDBManagerCommunication[UnicastServerRef [liveRef: [endpoint:[10.80.184.68:49270](local),objID:[-5f557d30:1378d06d923:-7ffa, 4630680600240399643]]]], buffer length 3441
975: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:*** ManagerManager stopping timer for com.cisco.database.impl.DatabaseManagerImpl in init()
976: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:Configuration default parameter 'com.cisco.database.impl.DatabaseManagerImpl.mgrmgrstate' missing error:
977: May 27 08:41:08.112 GMT+200 %MIVR-MGR_MGR-7-UNK:*** manager = Database Manager, state change = null
978: May 27 08:41:08.159 GMT+200 %MIVR-MGR_MGR-7-UNK:Configuration default parameter 'com.cisco.user.impl.CCMUserManagerImpl.timeout' missing error:
979: May 27 08:41:08.159 GMT+200 %MIVR-MGR_MGR-7-UNK:*** ManagerManager starting timer for com.cisco.user.impl.CCMUserManagerImpl in init(). Time out value = 30000, time out buffer = 3000
980: May 27 08:41:08.159 GMT+200 %MIVR-LOG_MGR-7-UNK:Loading Catalog 'MIVR_USER_MGR' using Class 'com.cisco.user.impl.AbstractUserManager' ClassLoader 'com/cisco/net/URLClassLoader'
981: May 27 08:41:08.221 GMT+200 %MIVR-CLUSTER_MGR-7-UNK:send: Cmd[ServiceStateChangedCmdImpl[19]={0:ServiceStateUpdate=[topLevel=CRS Engine,svc=File Manager/Manager,state=INITIALIZING], 1:ServiceStateUpdate=[topLevel=CRS Engine,svc=RTP Port Manager/Manager,state=INITIALIZING], 2:ServiceStateUpdate=[topLevel=CRS Engine,svc=RTP Port Manager/Manager,state=IN_SERVICE], 3:ServiceStateUpdate=[topLevel=CRS Engine,svc=Channel Manager/Manager,state=INITIALIZING], 4:ServiceStateUpdate=[topLevel=CRS Engine,svc=Contact Manager/Manager,state=INITIALIZING], 5:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=INITIALIZING], 6:ServiceStateUpdate=[topLevel=CRS Engine,svc=Session Manager/Manager,state=OUT_OF_SERVICE], 7:ServiceStateUpdate=[topLevel=CRS Engine,svc=Expression Manager/Manager,state=INITIALIZING], 8:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 9:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 10:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 11:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 12:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=INITIALIZING], 13:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 14:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 15:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 16:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE], 17:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=PARTIAL_SERVICE], 18:ServiceStateUpdate=[topLevel=CRS Engine,svc=Database Manager/Manager,state=OUT_OF_SERVICE]},nodeId=2,seq#=4]
982: May 27 08:41:08.253 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() Component Name=CRS Config Datastore
983: May 27 08:41:08.253 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() InstanceName=CRSSQL & port=4433
984: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() Component Name=CRS Config Datastore
985: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:readSqlProperties() InstanceName=CRSSQL & port=4433
986: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: OUT_OF_SERVICE -> PARTIAL_SERVICE
987: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-1-MGR_PARTIAL_SERVICE:Database Manager in partial service:
988: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...
989: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:State is the same => INITIALIZING, no change
990: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-7-UNK:Database Manager: PARTIAL_SERVICE -> OUT_OF_SERVICE
991: May 27 08:41:08.268 GMT+200 %MIVR-DB_MGR-2-MGR_OUT_OF_SERVICE:Database Manager in out of service:
992: May 27 08:41:08.268 GMT+200 %MIVR-MGR_MGR-7-UNK:Still constructing. Set state to initializing...

CRS 5.0.2 What Does the Message "%MIVR-MGR_MGR-1-MGR_PARTIAL_SERVICE: Manager Manager in partial service"

What Does the Message "%MIVR-MGR_MGR-1-MGR_PARTIAL_SERVICE: Manager Manager in partial service"
CUCM 6.1.2a
CRS 5.0.2_SR03
CRS is HA
Thanks by advance for your help

Hi.
Manager Manager is the controller of other Managers... File Manager, Document Manager, Script Manager, etc. If you expand Manager Manager which one of the Managers do you see in Partial or Out of Service? Based on that you would troubleshoot from there. For example if Document Manager is in Partial you need to make sure all of your XML documents are properly uploaded.
If you need TAC assistance to troubleshoot this the best thing for them is if you restart the CRS Engine amd confirm Manager Manager is still in partial service, if so provide the \program files\wfavvid\log\MIVR\ciscoMIVR.log covering the startup event.
I hope this helps.
Regards,
Andy

CTI route point and CTI ports not registering - UCCX 10.5 and CUCM 10.5 - PARTIAL SERVICE

I'm trying to integrate CUCM 10.5 and UCCX 10.5.
For some reason CTI route point and CTI ports are not registering on the CUCM and the status of the UCCX is "PARTIAL SERVICE".
On the UCCX Cisco Unified CCX Engine is in status "PARTIAL SERVICE" and the Unified CM Telephony Subsystem shows status "OUT OF SERVICE".
I tried with completely new installation of UCCX twice and got the same result twice.
But when I tried integrating UCCX 10 with the same CUCM 10.5 from above everything works fine and all the ports are registering right away.
In all the cases I have done the same configuration.
The versions of CUCM is 10.5.2.10000-5.
The version of UCCX is 10.5.1.10000-24.
The version of UCCX 10 with which it works fine is 10.0.1.11001-37.
Does anyone have an idea what might be the problem?

No I haven't. Unfortunately I don't have a 32bit Excel at the moment to try.
Can you please tell me this: I'm installing a new BE6000 system that came with this problematic version of UCCX (10.5.1.10000-24). I have been testing during the weekend with 3 versions of UCCX:
-10.0.1.11001-37
-10.6.1.10000-39 and
-10.5.1.10000-24
I got the best results with version 10.0.
Can I install that version (10.0) in BE6000 instead of the one that came preinstalled (10.5.1)?
This is my first BE6000 installation and I'm not sure if this is OK?
I installed a newer version of CUCM than the one that came preinstalled because I hit bug CSCup60269 but I'm not sure If I can go to a lower version for CCX.

Agent and Supervisor Desktop is in Partial service

Hi,
My CAD and CSD shows the status in the bottom as Partial service,when i analyse the service status by clicking on that " Agent Statistics Viewing is Inactive ". What i need to do to enable it.My environment is CME 7.0 , UCCX 7.0 with IP Communicator.
Thanks,
Hari

Hey Jasper,
Please do the following and attach the log for my review.
On the agent desktop, go to c:\program files\cisco\desktop\config
Open agent.cfg in notepad
Configure Threshold=OFF to Threshold=DEBUG
Close any version of agent desktop that's open on the computer, and relogin in. Once you are logged in and see partical service... close the agent desktop program.
Please attach the log file for that time period to this post. The log file is lcoated in
c:\Program Files\Cisco\Desktop\log
Please confirm you are able to login and pull historical reports for the last 24 hours as well.
Is this an HA setup for single server?

IPCC - One node in Partial Service

We have an IPCCX HA system where one server is in partial service, but all CTI ports are correctly registered and are working, except for one.(RP 3008)
The logs show a problem with CTI RPs being out of service.
Additionally,I am using Cisco Contact Center Express 7.0(1)SR05_Build504   This contact Center is integrated with CUCM 7.1.3.30000-1.
As soon as I restart the server (IPCC), the problem is solved and it looks like nothing is wrong
Why did it failed ,Any idea?
Thanks for your help.
Logs attached .

c.carrion,
     One issue I see right off the bat is that your CUCM version isn't on the UCCX compatibility matrix for your release. I've attached a copy below for your reference. It is often seen in these cases that there are little "annoyances" that just come and go until you are on a fully supported release. I would schedule an upgrade for your CUCM to get to 7.1.3.39200-4 which will be compatible. From looking at the logs, I believe your root cause is the JTAPI versions just not meshing. If you upgrade, this will resolve.
     One other item you could check is to be sure that the NIC that is actually the primary NIC on UCCX has it's binding order first. To see this, open the network section, select "Advanced" and look at the bindings order. Also, verify things like speed/duplex, host files, etc. Finally, you may try to run a Data Check from the CM Telephony section of UCCX and see if that identifies any issues. Have this fix any issues found and see if that helps. I hope this can point you in the right direction, let me know if you need further assistance.

How to log in to Service Desk to create sample message to SAP?

Dear all,
How to log in to Service Desk under my Solution Manager server to create sample message to SAP under Component: SV-SMG-SUP?
Regards
GN

Hi GN,
You have different options to create messages in test component SV-SMG-SUP-TST:
1. if you are on 7.1 you can create message using CRM_UI
2. If you are using lower vrsion then either you can create message using Workcenter or using transaction NOTIF_CREATE or using menu --> Help --> Create support message.
Thanks
Regards,
Vikram

Error 5 - An exception occurred in SMO while trying to manage a service

Hi
I use an instrument
made by myself in vb.net using SMO
objects to manage a mixed group of about
80 MS Sql Server (rel. 2005-2008 r2 & 2012)
With this tool I check the status of services,
change service accounts and their passwords,
etc.
A few days ago one server
started to return an error when I run
the first operation on any property of the object
ManagedComputer just created.
Error: "Error 5 - An exception occurred in SMO while trying to manage a service"
This is my code:
If UserID = "" Then
'//Use the credentials of current user
                            mc = New ManagedComputer(serverName)
                        Else
                         '// Use the credentials provided by interface
                            mc = New ManagedComputer(serverName, UserID, UserPsw)
                        End If
                        str = ""
                        For x = 0 To mc.Services.Count - 1
                            With mc.Services.Item(x)
                                   servNome = .Parent.Name.ToUpper
                                    srvNome = .Name
                                    srvStato = .ServiceState.ToString
                                    srvStartMode = .StartMode.ToString
                                    srvAccount = .ServiceAccount
                                End If
                            End With
                        Next
The instruction mc.Services.Count generates the error below:
smoex = {"An exception occurred in SMO while trying to manage a service."}
   Microsoft.SqlServer.Management.Smo.FailedOperationException = {"An exception occurred in SMO while trying to manage a service."}
   _HResult = -2146233088
   _message = "An exception occurred in SMO while trying to manage a service."
   Data = {System.Collections.ListDictionaryInternal}
   FailedObject = Nothing
   HelpLink = "http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=11.0.2100.60+((SQL11_RTM).120210-1846+)&EvtSrc=Microsoft.SqlServer.Management.Smo.ExceptionTemplates.InnerWmiException&LinkId=20476"
   HResult = -2146233088
   InnerException = {"Failed to retrieve data for this request."}
   IPForWatsonBuckets = 1670498764
   IsTransient = False
   Message = "An exception occurred in SMO while trying to manage a service."
   Operation = ""
   ProductName = "Microsoft SQL Server"
   ProdVer = "11.0.2100.60 ((SQL11_RTM).120210-1846 )"
   RemoteStackTrace = Nothing
   SmoExceptionType = FailedOperationException {12}
   Source = "Microsoft.SqlServer.SqlWmiManagement"
   StackTrace = "   in Microsoft.SqlServer.Management.Smo.Wmi.WMIProxy.ExecProcess(Object request)     in Microsoft.SqlServer.Management.Smo.Wmi.WmiSmoObject.EnumChildren(String childTypeName, WmiCollectionBase
coll)     in Microsoft.SqlServer.Management.Smo.Wmi.ServiceCol...
   TargetSite = {System.Object ExecProcess(System.Object)}
   WatsonBuckets = Nothing
The server not have problems and the local Sql Server Configuration Manager work fine.
I copied the tool on the server to run it
locally. Strangely, if I use the credentials of the current logged user the tool works
(mc = New ManagedComputer(serverName) )
If I provide explicit the credentials
(domain\username and password, but the same of user logged in the server)
is not working
( mc = New ManagedComputer(serverName, UserID, UserPsw) )
From a remote server instead
does not work in both modes.
The server configuration:os Win 2008 R2 EE Sp1 , Ms Sql 2008 R2 Sp2 10.50.4321
Any suggestion is
much appreciated
Many thanks in advance

Hi Lydia
Thanks for your quick
response.
Unfortunately I had already considered this hypothesis
and the security settings on the object WMI
seems correct.
The user with which I run the program
is part of a domain's
group inserted into
the local administrators group. This group
has the flag "Remote Enable" active.
However, I verified that the
problem occurred since I updated my tool
to monitor and manage the new systems Sql
2012. The tool now uses objects
SMO 11.0 that I installed in the development environment,
and on server where it is scheduled
the tool, through the package
SharedManagementObjects.msi.
The documentation says that SMO 11 is
compatible with SQL 2005
and higher and, in fact, I only had problems
with one server. The old version of tool in fact work fine again.
This information will suggest
some ideas?
Thanks again
Giovanni Camurri

SP 2010 in win 8.1 - Managed Metadata service issue

I recently installed SP 2010 in my WIN 8.1. Installation was successful and I am able to create and modify sites etc. I am able to deploy solutions via VS2010 as well. all are working fine.
issue 1:
BUT in Central Admin - when I go to Managed Metadata service - I get"The server Method 'Check Permission' failed".
in the ULS log I see
Request for security token failed with exception: System.ServiceModel.ProtocolException: The content type text/html; charset=utf-8 of the response message does not match the content type of
the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
http//www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd> <html xmlns=http://www.w3.org/1999/xhtml> <head> <title>IIS 8.5 Detailed Error - 500.0 - Internal Server Error</title> <style type="text/css">
<!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code...
Exception occured while connecting to WCF endpoint: System.ServiceModel.ProtocolException: The content type text/html; charset=utf-8 of the response message does not match the content type of
the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd> <html xmlns=http://www.w3.org/1999/xhtml> <head> <title>IIS 8.5 Detailed Error - 500.0 - Internal Server Error</title> <style type="text/css">
<!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source co...
issue 2:
I then clicked "managed meta data service connection" and at that point I get
"The remote server returned an error:
(500) Internal Server Error" with correlation ID - logs below
An exception occurred when trying to issue security token: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1).
If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd>
<html xmlns=http://www.w3.org/1999/xhtml> <head> <title>IIS 8.5 Detailed Error - 500.0 - Internal Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;}
code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;...
WHAT I DID: I included all file extentions like "aspx", "json", "svc" etc. but no luck.

Hi,
Please browse the below URL
Issue 1
http://blogs.technet.com/b/sykhad-msft/archive/2012/02/25/sharepoint-2010-nailing-the-error-quot-the-security-token-service-is-unavailable-quot.aspx
Issue 2
.Net trust level for Security token service application in IIS may be not set to Full
Thanks and Regards Rahul Dagar

Error while starting Oracle Management server service

Hi all,
We are about to administer our database using Oracle Enterprise manager. For that we have configured OEM in a Test PC and tried to connect our database.
First i have logged in to OEM Console with Sysman login id using the default password "oem_temp" and it prompts me to change the password, also i have changed the password as "xxxxx" and i have come out of OEM console and tried to relogin using the changed password.
i got the message as invalid login or password or
check for the availablity of Management server service"
i found that the service Oracle Management server which was previously running is not running now and i tried to restart that manually.
On doing that i got a message as
"Error 1053: The service did not respond to the start or control request in a timely fashion"
Would any one of u help me to solve this problem.
Thanks in advance..

Hi-- could you please describe your administrative domain?
I need to know the operating systems on each of the
clients and the OSB admin server. Also, does 'obtool' CLI
tool work? Do any of the machines act as an apache webserver
for another application? Is there any other backup service
running on any of the machines?
thanks,
Judy
I noticed that when re-installing the OSB without the
Administrative Server (only Media Server and Client)
I got no errors at all (but still cannot connect from
another Administratice Server to my machine)

Disabling Action Button for only manager in Manager Self Service

Hi people,
I have a requirement in SSHR. I created one SIT for training assessment and added this function to Manager Self Service. So, if a manager logs into the system and clicks this function, he will be able to see the subordinates reporting to him. He can choose Action button against any of them to fill the assessment form. But the Action button is also visible against the manager name. My client Wants the Action button to be hided for Manager (as manager should not be allowed to fill his own form) and only wants action button to visible for subordinates reporting to him. Is there any way to achieve this through any profile option or personalisation
Thanks

Hi,
I am not sure if it is possible through personalization please, give a try.. If this doesnt work I think you can go for user hook and put validation like if selected person is same as initiator then throw an error.
Thanks,
Avinash

UCCX 8: Log Manager partial service

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