UCCX 9/SocialMiner Web Chat Agent Name

Hi,
We recently implemented SocialMiner in a DMZ to allow for the web chat support feature to integrate with our UCCX 9. I've run successful tests, but I have a question regarding the agent name that displays in the chat window. Currently, the agent name is showing as their Active Directory username, which is a first/middle initial and last name. Is there a way to change that so it only shows the First Name of the agent? We're concerned about privacy for our agents.
See screenshot below.
Thanks for your help!
Kevin

Hi
so i double checked and masking of "agent name "is not possible as of the moment by any configurable settings on UCCX
it will always show "
"Agent ID" + "(Customer Rep.)" in chat room"
i hope this clarifies your questions,
Regards
Anurag Siddhu

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