UCCX backups failing

Hi All
My backups on UCCX are failing.
The service Cisco LDAP Monitor service is in shutdown mode.
Does anyone know if this service should be running.
I did not know it needed to be running.
thanks in advance
output for log where backup is failing
=============================
Server : DC1UCIPVA03
Feature : UCCX
Component : CCXCOMPONENT
Time Completed: 2014-05-26-14-02-23
Result Code : 1-Unable to read file
Result String : ERROR
=====================================================
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: UCCX Precheck
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Checking if the node is eligible for DRF
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/backup_setflags.py /common/drf/backup.log drfcheck
2014/05/26 14:02: Start: Module executeDRFEligCheck
2014/05/26 14:02: Node is eligible for DRF related processes
2014/05/26 14:02: du -sckL /opt/cisco/uccx/ClusterData | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 2440
2014/05/26 14:02: du -sckL /opt/cisco/uccx/properties | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 3800
2014/05/26 14:02: du -sckL /opt/cisco/uccx/.jtapi/lib/jtapi.jar | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 5436
2014/05/26 14:02: Free space on /common/drf = 42432748 KB, required space = 5436 KB
2014/05/26 14:02: Ready for backup
2014/05/26 14:02: PRE_CHECK OF CONFIG COMPONENTS ARE SUCCESSFUL
2014/05/26 14:02: All necessary service/components are working fine and system is in healthy state. Proceeding for Backup
2014/05/26 14:02: Checking for Necessary Disk space availability in temporary staging area
2014/05/26 14:02: Temporary staging area has enough space to hold backup files
2014/05/26 14:02: Precheck DB Script
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/db_pre_backup.py /common/drf/backup.log
2014-05-26 14:02:11,243 - uccxdb.bnr - DEBUG - ------------- Begin Unified CCX DB Pre-Backup(db_pre_backup.py) -------------
2014-05-26 14:02:11,244 - uccxdb.bnr - DEBUG - Executing [source /opt/cisco/uccx/bin/uccx_ids.env ; onstat -] ...
2014-05-26 14:02:11,260 - uccxdb.bnr - DEBUG - Results of executing [source /opt/cisco/uccx/bin/uccx_ids.env ; onstat -], returnCode :[1280], Output :[
IBM Informix Dynamic Server Version 11.50.UC9X7 -- On-Line -- Up 230 days 22:18:09 -- 254164 Kbytes
2014-05-26 14:02:11,261 - uccxdb.bnr - DEBUG - Executing [/opt/cisco/uccx/bin/uccxcontrolcenter.sh list | grep "Cisco Unified CCX Cluster View Daemon\[STARTED\]"] ...
2014-05-26 14:02:15,347 - uccxdb.bnr - DEBUG - Results of executing [/opt/cisco/uccx/bin/uccxcontrolcenter.sh list | grep "Cisco Unified CCX Cluster View Daemon\[STARTED\]"], returnCode :[0], Output :[Cisco Unified CCX Cluster View Daemon[STARTED] ]
2014-05-26 14:02:15,348 - uccxdb.bnr - DEBUG - ----- Exit Unified CCX DB Pre-Backup(db_pre_backup.py) with returnCode = 0 : Successful -----
2014/05/26 14:02: Done executing Precheck DB Script
2014/05/26 14:02: Setting UCCX Archive Flags
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/backup_setflags.py /common/drf/backup.log
2014/05/26 14:02: Finish: Module executeDRFEligCheck
2014/05/26 14:02: Setting UCCX Archive Flags
2014/05/26 14:02: UCCX Archive flags has been set
2014/05/26 14:02: Archive Flags has been set
2014/05/26 14:02: Create Temporary directory in staging area
2014/05/26 14:02: Executing cmd: mkdir -p /common/drf/ccx_comps
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Finish: UCCX Precheck
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: Backing Up Config Components
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Calling BAC , CAC and JAC component backup scripts
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/bac_do_backup.py /common/drf/backup.log
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/bac.tar /opt/cisco/uccx/ClusterData
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/cac_do_backup.py /common/drf/backup.log
2014/05/26 14:02: Linux OS.
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/cac.tar --exclude '*extusers.properties*' /opt/cisco/uccx/properties /usr/local/platform/conf/cli/interface/uccxInterface.HA.xml /opt/cisco/uccx/conf/intraclustercomm.ips /etc/opt/cisco/ipprefs.conf
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/jtapi_do_backup.py /common/drf/backup.log
2014/05/26 14:02: /opt/cisco/uccx/.jtapi/bin/jtapi.ini not found
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/jac.tar /opt/cisco/uccx/.jtapi/lib/jtapi.jar
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/stockreports_do_backup.py /common/drf/backup.log
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/stockreports.tar /opt/cisco/cuic/InitialSetupReports/
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Finish: Backing Up Config Components
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: Backup CAD Component
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Calling CAD component backup scripts
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/cad_do_backup.py /common/drf/backup.log
2014/05/26 14:02: Create Temporary directorys in staging area
2014/05/26 14:02: Backup LDAP
Mon May 26 14:02:18 WST 2014
drfBackupLdap begin. Process id: 22790
Service Manager is running
Service already in the requested state
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
LdapMonSvr process id:
9882
Manually killing LdapMonSvr...
/opt/cisco/uccx/desktop/scripts/drfBackupLdap: line 33: kill: (9882) - Permission denied
Error occurred! LdapMonSvr will NOT be restarted -- the system's LDAP directory may be down.
Mon May 26 14:02:20 WST 2014
drfBackupLdap end.
=============================
Server : DC1UCIPVA03
Feature : UCCX
Component : CCXCOMPONENT
Time Completed: 2014-05-26-14-02-23
Result Code : 1-Unable to read file
Result String : ERROR
=====================================================
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: UCCX Precheck
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Checking if the node is eligible for DRF
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/backup_setflags.py /common/drf/backup.log drfcheck
2014/05/26 14:02: Start: Module executeDRFEligCheck
2014/05/26 14:02: Node is eligible for DRF related processes
2014/05/26 14:02: du -sckL /opt/cisco/uccx/ClusterData | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 2440
2014/05/26 14:02: du -sckL /opt/cisco/uccx/properties | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 3800
2014/05/26 14:02: du -sckL /opt/cisco/uccx/.jtapi/lib/jtapi.jar | grep total | awk '{print $1}'
2014/05/26 14:02: Req space now 5436
2014/05/26 14:02: Free space on /common/drf = 42432748 KB, required space = 5436 KB
2014/05/26 14:02: Ready for backup
2014/05/26 14:02: PRE_CHECK OF CONFIG COMPONENTS ARE SUCCESSFUL
2014/05/26 14:02: All necessary service/components are working fine and system is in healthy state. Proceeding for Backup
2014/05/26 14:02: Checking for Necessary Disk space availability in temporary staging area
2014/05/26 14:02: Temporary staging area has enough space to hold backup files
2014/05/26 14:02: Precheck DB Script
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/db_pre_backup.py /common/drf/backup.log
2014-05-26 14:02:11,243 - uccxdb.bnr - DEBUG - ------------- Begin Unified CCX DB Pre-Backup(db_pre_backup.py) -------------
2014-05-26 14:02:11,244 - uccxdb.bnr - DEBUG - Executing [source /opt/cisco/uccx/bin/uccx_ids.env ; onstat -] ...
2014-05-26 14:02:11,260 - uccxdb.bnr - DEBUG - Results of executing [source /opt/cisco/uccx/bin/uccx_ids.env ; onstat -], returnCode :[1280], Output :[
IBM Informix Dynamic Server Version 11.50.UC9X7 -- On-Line -- Up 230 days 22:18:09 -- 254164 Kbytes
2014-05-26 14:02:11,261 - uccxdb.bnr - DEBUG - Executing [/opt/cisco/uccx/bin/uccxcontrolcenter.sh list | grep "Cisco Unified CCX Cluster View Daemon\[STARTED\]"] ...
2014-05-26 14:02:15,347 - uccxdb.bnr - DEBUG - Results of executing [/opt/cisco/uccx/bin/uccxcontrolcenter.sh list | grep "Cisco Unified CCX Cluster View Daemon\[STARTED\]"], returnCode :[0], Output :[Cisco Unified CCX Cluster View Daemon[STARTED] ]
2014-05-26 14:02:15,348 - uccxdb.bnr - DEBUG - ----- Exit Unified CCX DB Pre-Backup(db_pre_backup.py) with returnCode = 0 : Successful -----
2014/05/26 14:02: Done executing Precheck DB Script
2014/05/26 14:02: Setting UCCX Archive Flags
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/backup_setflags.py /common/drf/backup.log
2014/05/26 14:02: Finish: Module executeDRFEligCheck
2014/05/26 14:02: Setting UCCX Archive Flags
2014/05/26 14:02: UCCX Archive flags has been set
2014/05/26 14:02: Archive Flags has been set
2014/05/26 14:02: Create Temporary directory in staging area
2014/05/26 14:02: Executing cmd: mkdir -p /common/drf/ccx_comps
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Finish: UCCX Precheck
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: Backing Up Config Components
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Calling BAC , CAC and JAC component backup scripts
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/bac_do_backup.py /common/drf/backup.log
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/bac.tar /opt/cisco/uccx/ClusterData
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/cac_do_backup.py /common/drf/backup.log
2014/05/26 14:02: Linux OS.
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/cac.tar --exclude '*extusers.properties*' /opt/cisco/uccx/properties /usr/local/platform/conf/cli/interface/uccxInterface.HA.xml /opt/cisco/uccx/conf/intraclustercomm.ips /etc/opt/cisco/ipprefs.conf
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/jtapi_do_backup.py /common/drf/backup.log
2014/05/26 14:02: /opt/cisco/uccx/.jtapi/bin/jtapi.ini not found
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/jac.tar /opt/cisco/uccx/.jtapi/lib/jtapi.jar
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/stockreports_do_backup.py /common/drf/backup.log
2014/05/26 14:02: sudo tar -cpPf /common/drf/ccx_comps/stockreports.tar /opt/cisco/cuic/InitialSetupReports/
2014/05/26 14:02: Backup successful.
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Finish: Backing Up Config Components
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Start: Backup CAD Component
2014/05/26 14:02: **************************************************************************************************************
2014/05/26 14:02: Calling CAD component backup scripts
2014/05/26 14:02: Executing cmd: /opt/cisco/uccx/drf/backup/cad_do_backup.py /common/drf/backup.log
2014/05/26 14:02: Create Temporary directorys in staging area
2014/05/26 14:02: Backup LDAP
Mon May 26 14:02:18 WST 2014
drfBackupLdap begin. Process id: 22790
Service Manager is running
Service already in the requested state
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
Cisco Desktop LDAP Monitor Service[STOPPED] Commanded Out of Service
LdapMonSvr process id:
9882
Manually killing LdapMonSvr...
/opt/cisco/uccx/desktop/scripts/drfBackupLdap: line 33: kill: (9882) - Permission denied
Error occurred! LdapMonSvr will NOT be restarted -- the system's LDAP directory may be down.
Mon May 26 14:02:20 WST 2014
drfBackupLdap end.

Hi,
Please mention the UCCX version when seeking assistance from support community. As the backup is failing at the LDAP component so it points to the following bug
https://tools.cisco.com/bugsearch/bug/CSCuf90452/?reffering_site=dumpcr
UCCX: Backup Fails on CCXComponent during LDAP stop
CSCuf90452
Description
Symptom:DRF Backup fails
Conditions:Server fails to stop the LDAP service
Workaround:Disabled SElinux
utils os secure permissive
You can try the workaround mentioned above if your UCCX version is affected by the same.
HTH
Manish

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    [Y] Yes [N] No y
    The backup operation to \\localhost\E$\WindowsImageBackup\Server01 is starting.
    Starting to back up the system state [12/8/2013 9:29 AM]...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Summary of the backup operation:
    The backup of the system state failed [12/8/2013 9:30 AM].
    Log of files successfully backed up:
    C:\Windows\Logs\WindowsServerBackup\Backup-08-12-2013_09-29-49.log
    Log of files for which backup failed:
    C:\Windows\Logs\WindowsServerBackup\Backup_Error-08-12-2013_09-29-49.log
    There is not enough disk space to create the volume shadow copy on the storage location. Make sure that, for all volumes
     to be backup up, the minimum required disk space for shadow copy creation is available. This applies to both the backup
     storage destination and volumes included in the backup.
    Minimum requirement: For volumes less than 500 megabytes, the minimum is 50 megabytes of free space. For volumes more th
    an 500 megabytes, the minimum is 320 megabytes of free space.
    Recommended: At least 1 gigabyte of free disk space on each volume if volume size is more than 1 gigabyte.
    ERROR - A Volume Shadow Copy Service operation error has
    occurred: (0x8004231f)
    Insufficient storage available to create either the shadow copy storage file or other shadow copy data.
    If you see the free space available in each of the drives, they are in plenty.
    C:\ 7.5 GB free of 70 GB
    E:\ 250 GB free of 499 GB
    I:\ 86.7 GB free of 350 GB
    I am out of any hints on how I can proceed now. Has any one had similar issues? Can any one give any hint on this? Thanks.
    Thanks.

    Some Additional info.
    Shadow Copy Storage association
       For volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\)\\?\Volume{a9f
    b0474-f1bd-11e0-b235-806e6f6e6963}\
       Shadow Copy Storage volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}
    \)\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 32 MB (32%)
    Shadow Copy Storage association
       For volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01d1}\
       Shadow Copy Storage volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01
    d1}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 35 GB (10%)
    Shadow Copy Storage association
       For volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01bd}\
       Shadow Copy Storage volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01
    bd}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 149.999 GB (30%)
    Shadow Copy Storage association
       For volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e6963}\
       Shadow Copy Storage volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e69
    63}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 4.99 GB (7%)
    Hope this might also help you experts to get a little more information.

  • ICloud backups failing due to Safari bookmarks DB being locked

    iCloud backups are failing to complete on my iPhone 4 (CDMA), iOS 5.0.1.  I successfully completed a backup on November 9, but haven't been able to get a backup to complete since then.  When I manually invoke the "Back Up Now" function, it starts backing up, then says "There was a problem completing the backup.  Please try again later."
    Looking in the console logs (below), it appears the problem is that the Safari bookmarks DB is locked (corrupted?).  Indeed, I am unable to add additional bookmarks in Safari, I get the message: "Bookmarks are being synced.  Please add the bookmark once syncing has completed."
    I've tried restarting the iPhone to no avail; I've also looked at Apple's iCloud backup troubleshooting doc, and none of the cases there seemed to match this problem.
    Any suggestions ar every much appreciated!
    Here is what the iPhone console says:
    Nov 29 15:47:01 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:47:02 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:47:04 unknown backupd[7416] <Warning>: INFO: Added batch of 4 files of size 15.2 KB in 2.155 s at 0.01 MB/s (6.6%)
    Nov 29 15:47:04 unknown backupd[7416] <Warning>: INFO: Finished adding files in 7.103 s at 13.20 MB/s
    Nov 29 15:47:05 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:47:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:47:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:47:33 unknown lockdownd[21] <Error>: 016b4000 copy_basebandRegionSKU: MobileGestalt failed to provide an BasebandRegionSKU
    Nov 29 15:47:33 unknown lockdownd[21] <Error>: 016b4000 special_case_get_domain: NN: checking BT MAC Address reported back 24:ab:81:ec:bf:37
    Nov 29 15:47:33 unknown kernel[0] <Debug>: lockbot[7436] Builtin profile: gputoolsd (sandbox)
    Nov 29 15:47:36 unknown lockdownd[21] <Error>: 01632000 copy_basebandRegionSKU: MobileGestalt failed to provide an BasebandRegionSKU
    Nov 29 15:47:36 unknown lockdownd[21] <Error>: 01632000 special_case_get_domain: NN: checking BT MAC Address reported back 24:ab:81:ec:bf:37
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: Found paths:
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /usr/lib/dyld
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /System/Library/Caches/com.apple.dyld/dyld_shared_cache_armv7
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/CFDataFormatters.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libdebugnub.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/usr/lib/libXcodeDebuggerSupport.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUTools.framework/libglInterpose.dylib
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/GPUToolsCore.framework/GPUToolsCore
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/PrivateFrameworks/DevToolsBundleInjection.framework/DevTools BundleInjection
    Nov 29 15:47:37 unknown DTFetchSymbols[7448] <Notice>: /Developer/Library/Frameworks/SenTestingKit.framework/SenTestingKit
    Nov 29 15:47:56 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:48:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:48:29 unknown backupd[7416] <Warning>: INFO: Scanned in 79.680 s
    Nov 29 15:48:30 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.995 s
    Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 6 files of size 182.2 MB)
    Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.651 s
    Nov 29 15:48:33 unknown backupd[7416] <Warning>: INFO: Adding 6 files of size 182.2 MB
    Nov 29 15:49:11 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 24.837 s at 3.57 MB/s (29.4%)
    Nov 29 15:49:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:49:45 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf9d5bf0 {NSDescription=All items in the request have failed. Put authorization will not be requested}
    Nov 29 15:49:45 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:49:51 unknown backupd[7416] <Warning>: ERROR: Backup failed: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:49:52 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x2254b0 [0x3f5f5630]>{type = mutable dict, count = 6,
              entries =>
                        1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
                        2 : <CFString 0x225480 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        3 : <CFString 0x240100 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x24f4d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        4 : <CFString 0x255a70 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x224740 [0x3f5f5630]>{contents = "2062760895"}
                        7 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x250de0 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
                        8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
    Nov 29 15:49:52 unknown lockdownd[21] <Error>: 01632000 copy_imei: MobileGestalt failed to provide an IMEI
    Nov 29 15:49:52 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
    Nov 29 15:49:53 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 3:50:23 PM
    Nov 29 15:50:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: Backup starting
    Nov 29 15:50:26 unknown backupd[7416] <Warning>: INFO: DeviceID="8e00a6a6d8e93337321c17ba679894a5ac80ddb1", DeviceName="Blake Scholl's iPhone", ProductType="iPhone3,3", BuildVersion="9A405"
    Nov 29 15:50:30 unknown profiled[7458] <Notice>: (Note ) profiled: Service starting...
    Nov 29 15:50:32 unknown wifid[25] <Error>: WiFi:[344303432.585437]: Client itunesstored is background application
    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Refreshed cache in 4.024 s
    Nov 29 15:50:38 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:51:15 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:51:16 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences/com.apple.itunesstored.plist
    Nov 29 15:51:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Preferences
    Nov 29 15:51:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Idled.
    Nov 29 15:51:31 unknown profiled[7458] <Notice>: (Note ) profiled: Service stopping.
    Nov 29 15:51:50 unknown backupd[7416] <Warning>: INFO: Scanned in 71.803 s
    Nov 29 15:51:52 unknown backupd[7416] <Warning>: INFO: Found 1 deleted files in 1.279 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 11 files of size 93.8 MB)
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.424 s
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: Adding 11 files of size 93.8 MB
    Nov 29 15:51:55 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:51:56 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:52:00 unknown backupd[7416] <Warning>: INFO: Added batch of 9 files of size 3.8 KB in 4.011 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 0 B in 0.492 s at 0.00 MB/s (0.0%)
    Nov 29 15:52:01 unknown backupd[7416] <Warning>: INFO: Finished adding files in 6.141 s at 15.27 MB/s
    Nov 29 15:52:03 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:52:09 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:52:25 unknown atc[7384] <Warning>: ATC|__block_global_22|ATController.m:1182| Assertion check - link <ATLink: 0x1862d0> held: 0, idle: 0
    Nov 29 15:52:46 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Scanned in 69.028 s
    Nov 29 15:53:19 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.693 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 4 files of size 93.8 MB)
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 3.972 s
    Nov 29 15:53:24 unknown backupd[7416] <Warning>: INFO: Adding 4 files of size 93.8 MB
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: INFO: SQLite file is locked: /var/mobile/Library/Safari/Bookmarks.db (d1f062e2da26192a6625d968274bfda8d07821e4)
    Nov 29 15:53:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:53:25 unknown backupd[7416] <Warning>: WARNING: Error checkpointing copied SQLite file: disk I/O error (10) (MBErrorDomain/16): /var/mobile/Library/AddressBook/AddressBookImages.sqlitedb (cd6702cea29fe89cf280a76794405adb17f9a0ee)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 1.6 KB in 2.274 s at 0.00 MB/s (0.0%)
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: INFO: Finished adding files in 3.440 s at 27.26 MB/s
    Nov 29 15:53:28 unknown backupd[7416] <Warning>: WARNING: Retrying after hard error: Files modified while backing up (MBErrorDomain/9)
    Nov 29 15:53:34 unknown backupd[7416] <Warning>: INFO: Snapshot 85 is uncommitted
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:18 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard/applicationstate.plist
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/SpringBoard
    Nov 29 15:54:20 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Safari/Bookmarks.db
    Nov 29 15:54:23 unknown backupd[7416] <Warning>: INFO: Modified while scanning: /var/mobile/Library/Mail
    Nov 29 15:54:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Scanned in 78.753 s
    Nov 29 15:54:53 unknown backupd[7416] <Warning>: INFO: Found 0 deleted files in 0.857 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Updated snapshot 85 (added 9 files of size 182.2 MB)
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Created backup and snapshot in 2.897 s
    Nov 29 15:54:56 unknown backupd[7416] <Warning>: INFO: Adding 9 files of size 182.2 MB
    Nov 29 15:55:00 unknown backupd[7416] <Warning>: INFO: Added batch of 2 files of size 31.3 KB in 3.679 s at 0.01 MB/s (0.0%)
    Nov 29 15:55:25 unknown atc[7384] <Warning>: ATC|__20-[ATController init]_block_invoke_0831|ATController.m:1164| Checking timeout inactive=0, timeout disabled=1
    Nov 29 15:55:33 unknown backupd[7416] <Warning>: INFO: Added batch of 1 files of size 88.7 MB in 22.235 s at 3.99 MB/s (24.3%)
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: ERROR: Error starting transfer of items with MMCS: Error Domain=com.apple.mmcs Code=30 "The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested)" UserInfo=0xf950f60 {NSDescription=All items in the request have failed. Put authorization will not be requested}
    Nov 29 15:56:08 unknown backupd[7416] <Warning>: INFO: Not retrying after unrecoverable error: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: libMobileGestalt copyInternationalMobileEquipmentIdentity: No IMEI in CT mobile equipment info dictionary - <CFBasicHash 0x255a30 [0x3f5f5630]>{type = mutable dict, count = 6,
              entries =>
                        1 : <CFString 0x250530 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentSubscriberId"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        2 : <CFString 0x227350 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoCurrentMobileId"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        3 : <CFString 0x258a10 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMEID"} = <CFString 0x2506d0 [0x3f5f5630]>{contents = "A100001AEF8D32"}
                        4 : <CFString 0x24ca60 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoMIN"} = <CFString 0x2439f0 [0x3f5f5630]>{contents = "2062760895"}
                        7 : <CFString 0x225640 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoPRLVersion"} = <CFNumber 0x255930 [0x3f5f5630]>{value = +52341, type = kCFNumberSInt64Type}
                        8 : <CFString 0x250570 [0x3f5f5630]>{contents = "kCTMobileEquipmentInfoERIVersion"} = <CFNumber 0x240050 [0x3f5f5630]>{value = +6, type = kCFNumberSInt32Type}
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_imei: MobileGestalt failed to provide an IMEI
    Nov 29 15:56:13 unknown lockdownd[21] <Error>: 01632000 copy_iccid: invalid ICCID from CT/no ICCID available
    Nov 29 15:56:13 unknown backupd[7416] <Warning>: ERROR: Backup failed: Error putting items into chunk store (MBErrorDomain/400). Underlying error: Error putting items into MMCS (MBErrorDomain/400). Underlying error: The operation couldn’t be completed. (com.apple.mmcs error 30 - All items in the request have failed. Put authorization will not be requested) (com.apple.mmcs/30)..
    Nov 29 15:56:15 unknown backupd[7416] <Warning>: INFO: Scheduling next backup at 11/29/11 7:33:26 PM

    Had same problem, the solution lies with having your original apple ID associated email address "verified".
    I may not have all the steps down correctly, but open your apple ID account manager and go to the your listing for email and "verify" the email address.  This association then seems to allow the use of your email address when you are trying to set up this new apple ID that they are requiring for iCloud.
    Be aware that this new apple ID has a far reach and apparently cannot be undone, that is you can't change the name, characters, numbers or whatever you have for an email address that becomes your apple ID---even if you can no longer use the email address to receive email.
    Lots of luck.
    I have been trying to get the iCloud features to work for over a week now, including a visit to a genius bar, and still not fully functioning.

  • System Image Backup Failed During Backup

    I have a 2 year old HP pavilion g series notebook.  I was doing a system image backup onto dvd+r disks. It was nearly finished when on disk #99 I got this message "The Backup Failed. The system cannot find the path specified (0x80070003)  
    My computer is out of warranty and I'm out $60 in disks if they can't be used.  I need to know it there is a way to salvage what I saved and restart Image backup from where it left off?  
    Product: A6Z59UA #ABA
    Model: g61d60us
    This question was solved.
    View Solution.

    Hi CherylLyme,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers.
    For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you were doing an image backup and when it was nearly finished you received  the error (0x80070003).  Here is a link to a Microsoft answer to assist you. Windows backup error 0x80070003 ( Answered by Vinod N)
    I am unsure if you would be able to start again and pick up on disk 99, as once you have repaired it, it will have changed from when you first ran the backup.  The disk you used were not read, writeable, so you would not be able to reuse them.  You may find that an external drive would be a more economical way to do your backups. The data would be in one place and easier to store.  If you decide to use a USB stick it must not be more then 32GB and will not say Windows 8 on it.
    You can most likely purchase an External drive for about the cost of replacing the disks.  Here is a link to HP Shopping External storage , but you can purchase one at many places, computer shops, Staples,Walmart, and Office Depot are just a few.  I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • System Image Backup failing when trying to write to a Drobo 5N NAS

    I'm trying to make a full system image through file history, and I get part way through the process until I get the following error:
    The backup failed.
    There was a failure in preparing the backup image of one of the volumes in the backup set. (0x807800C5)
    Additional information:
    The process cannot access the file because another process has locked a portion of the file. (0x80070021)
    I've found one other thread where this was an issue and the user said that he had no issues doing it to a USB drive, so I'm assuming it's related to using a network one. I can run file history/recovery (whatever it's called) to the same network attached
    server in the same parent folder so I know it's not a permission issue. Any help would be greatly appreciated.

    Hi,
    In order to know whethr this issue is related with the speicfic NAS, I suggest you try to backup the image to another external drive and check if the error persists.
    Actually, according to the error message, it seems more related with the files which need to be backed up, it is locked\unaccessable. I recommend you temporarily turn off any anti-virus program protection. Stop other running processes including background
    processes, then try to backup again, test the result.
    Regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows 2008 R2 backup fails with event 521 error code 2155348001

    Windows Server 2008 R2 SP1.  Hyper-V role installed. 
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    Hi, 
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    Regards, 
    Mandy
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

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