UCCX CAD Phone Books - Default 'Filter' to On?

Hi All
I'm not expecting much of a response on this one - but thought I'd try anyway!
When performing a transfer or dial, the phone book page is displayed. There are filter options/entry boxes displayed right away, which do absolutely nothing until the 'filter' box is checked.
Now - to me this is a UI bug.. unless I'm missing something obvious, the boxes/drop downs for the filter should be greyed out until 'filter' it ticked.. or better still, the 'filter' box would not exist, as the drop downs and text box don't seem to serve any other purpose they could be operational all the time.
What I'm asking here is - does anyone know of a way to set the 'filter' option to enabled by default?
UCCX is 8.0.something
Thanks
Aaron

I know this thread is a couple of years old. But just want to point out UCCX 10 has this issue aswell, so I can only assume Cisco doesn't have any intention on allowing the the phonebook filter to be set to 'On' by default. Please update if anyone knows differently.

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Solved!
Go to Solution.

Hi John1942 and welcome to the BlackBerry Support Community Forums!
Its possible you may have a Filter set in your BlackBerry® smartphone's Address Book. From the Address Book, press the menu key and choose Filter. If there are any boxes checked, remove the check mark then check the Address Book again.
Thanks.
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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UCCX CAD Phone Books - Default 'Filter' to On?

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