Uccx demo license disappears after reboot

hi. im trying to install uccx 8.5 in vmware for lab purposes. when i install the demo license included in the DVD, it works out fine. however when i reload the VM and try to log back to uccx, it says that there is no license installed. when i try to reupload the demo license, it generates an error. can anyone help me with this?
thanks in advance.

What is the exact UCCX version?
If possible, share snapshot of error message.
regds,
aman

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