UCCX fail start wizard.

Hi NetPro
I have a UCCX 8.X new instalation and when start the configuration wirzard at Cisco CM Configuration, put the
AXL Service Provider, Unified CM Telephony Provider and RmCm Provider click next and the web interface does not respond.
In the CUCM the application users jtapi_1 and rmcm has been created, but the web interface UCCX fail, and I start the wizard again.
Any Idea?
Kind Regards.

I remember reading other posts with similar issues and it was down to licensing. Have you got the correct license? eg, you're not using an upgrade license for a fresh install?
Brian

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Lutz wrote:
>
Hi,
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Please check out your SUNWma* packages whether has installed correctly or missing. Applying prodreg command and check above mobile access packages. If they are incompleted, please remove and clean up and reinstall it again. HTH, Jerry

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Ileana
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I"ve ran into this a few times, check your webserver / appserver's server.xml, apparently its forgets to add a path to many of the wireless jar files.
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ccpp-1_0.jar rdffilter.jar
ccpp-ri-1_0.jar wireless_rendering.jar
jena-1.4.0.jar wireless_rendering_util.jar
mobile_services.jar
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-Ray
Message was edited by:
raycormier
Message was edited by:
raycormier

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