UCCX Finesse , Opening any website in a gadget like CAD
We have migrated to Cisco Finesse from CAD.
In CAD we can Open our CRM website inside a Window. Now we need similar functionality in Finesses. We don't need Pop Up but the wesite should open inside the Finesse Interface.
Is there any method to achieve it. I searched Cisco Doc but couldn't find the information anywhere.
Thanks
Yeah, it needs basic XML and Javascript coding skills. You're going to need to be able to figure out how to get the canvas size for the content and resize the iframe or execute the adjustheight feature of the gadget.
Finesse is a bit of a double edged sword. It is more powerful and highly customizable. The downside is that it can be significantly more deep (technically speaking) than CAD for doing some basic things. The easy way to get your CRM app open is the browser pop to new tab/new window.
If you need it in the finesse UI you will need to get the sample app to work properly for your needs or custom-code a gadget to do so.
The problem is most likely that the content height changes after the initial load-up... so the gadgets.window.adjustHeight() function is called when it thinks the iframe content will be X, and then a split second later the content loads to a much larger size. You could statically set the height of the gadget on load, and remove the gadgets.window.adjustHeight() from the .js file part of the gadget, to take up the entire frame. That's my quick and dirty recommendation for fixing this.
Getting much deeper than that, I would have to recommend consulting with a Cisco Partner or vendor to help develop a more clean solution.
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Try the Firefox SafeMode to see how it works there. <br />
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Safari not opening any website
Since two days safari is either extremely slow opening any website or doesn't open them at all.
My system is:
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The problem also impacts some other applications, like Mail, Skype
I have Chrome installed and the same problem there as well. I opened my Windows 8 in Parallels and started Internet Explorer. That worked smoothly!!!
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Thanks for any help.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
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