UCCX Historical Report - Scheduling Report Error

When scheduling a Historical Report the below errors are returned at time of schedule.
0 ERROR Mar 18 2014|00:00:27 Writer FileMapping = 000000E8, GlobalAddress = 00220000
1 ERROR Mar 18 2014|00:00:31 10644:PrintDBConnectionString:pwd not found in Connection String
2 ERROR Mar 18 2014|00:00:32 12040:PrintDBConnectionString:pwd not found in Connection String
3 ERROR Mar 18 2014|00:01:21 10644: Exception while exporting report ICD_Contact_Service_Queue_Activity_Chart_en_US
4 ERROR Mar 18 2014|00:01:21 10644:LogComError: the error is = Code= 80043ac1, Code Meaning = IDispatch error #14529
5 ERROR Mar 18 2014|00:01:21 10644:Source=Crystal Reports ActiveX Designer
6 ERROR Mar 18 2014|00:01:21 10644:Description=
7 ERROR Mar 18 2014|00:01:21 10644: thread in Export method:Exception occurred for report I
8 ERROR Mar 18 2014|00:01:21 12040: Exception while exporting report ICD_Contact_Service_Queue_Activity_Chart_en_US
9 ERROR Mar 18 2014|00:01:21 12040:LogComError: the error is = Code= 80047e41, Code Meaning = IDispatch error #31809
10 ERROR Mar 18 2014|00:01:21 12040:Source=Crystal Reports ActiveX Designer
11 ERROR Mar 18 2014|00:01:21 12040:Description=Unknown Database Connector Error
12 ERROR Mar 18 2014|00:01:21 12040: thread in Export method:Exception occurred for report I
Not sure if related to strings 1 & 2? If so, I have no idea what the pwd is...

Have you tried changing the password of the Historical Reporting User?
Tool -> Password Management

Similar Messages

CUIC Report Scheduled Execution Error

Hi,
A report that was running normally in previous days errored today and I wanted ot find more information as to why. I was hoping I would have to go in an enable trace logs etc through the cli. Is there any other way to get some details?
Thanks!
Mel

Hello Murali,
Thanks for the reponse. But set 0002$ZA13#######ROW0236 is not available in system.
Please could you guide me on the same.
Thanks & Regards
Shreenath

How to change the sender's name/email-id in the scheduled report

Hi,
We have SCOM 2007 R2. In the Reporting tab (SCOM Console), we have some scheduled reports. I need to change the sender's name/email-id in a scheduled report. When we receive the report through email, receiving with the person's name who moved out of the
team.
I tried to change but could not find the option to change while editing the properties in SCOM Console under Reporting -> Scheduled Reports.
When we are receiving mail from that scheduled report, instead of an individual name, would like to provide a generic name. Please help me out. Let me know, if you need more information.
Thanks,
Naren.
Thanks & regards, Naren.

Hello,
the SCOM scheduled reports feature rely on SQL Reporting Services. So, if you would like to change the SMTP configuration, you should go in SQL Reporting Services Configuration Manager:
Open in the Start Menu, Reporting Services Configuration Manager.
In the connection window, click OK.
Click on the tab E-mail settings.
Change the Sender Address.
Click Apply.
Alternatively, you could also change in the Scheduled report properties the field
Reply to. I think it should customize the reply address for each scheduled reports, but I have never used it. Anyway, doing it with Reporting Services Configuration Manager is more interesting in the long-run.

Edit Schedules Reports in Prime Collaboration

Hi,
I am using the following version:
Cisco Prime
Collaboration
Version: 9.5.34267
Under Report/Interactive Reports I can create a report view. That is fine so far. Under Report/Scheduled Report I can create a Report with Inventory/Managed Devices. How can I edit this view or get the view from Interactive Report to Scheduled Report?
thank you

Hi gokgokgok,
I did find a solution.
Here is what I did:
1) Deleted the CUCM from Prime Collaboration Assurance 10.6.
2) Changed the cluster ID from the default value StandAloneCluster to a unique value (e.g. LabCluster) on CUCM.
3) Restarted the services 'Cisco CallManager' (Please note: a call processing service interruption could occur) and 'RIS Data Collector'.
4) Discovered the CUCM in Prime Collaboration Assurance 10.6.
The above steps are also described here:
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-unified-operations-manager/deployment_guide_c07-629357.html#wp9000663 (Cluster ID of a Cisco Unified Communications Manager Cluster ).
If the above steps do not help, then the only way to fix the issue is to do step 2 and 3, then reinstall Prime Collaboration Assurance and then discover the CUCM.
Best regards
Igor

Issue with CRS Historical report scheduler

Hello guys,
I have a customer with ipccx 5.02 .
THe customer could execute manual reports but the scheduler reports doesnt work.
I follow the IPCCX troubleshooting guide :
1.Stop and start scheduler service.
2. Connectivity is fine.
I dont receivce any error from CRS client , i need little help im new in IPCC world?
Any suggestions please?
Thanks,
Carlos

Hi Anubhati,
PC is logged during the time that scheduled is programming and also is not in sleep mode.
I have download the CiscoSch log from CRS Historical report and i found i issue with license :
INFORMATIONAL Jan 19 2011|17:00:45 Authenticate [email protected]@default user on Application Server 10.181.55.247
104 ERROR Jan 19 2011|17:00:45 Getting of total available license info failed
105 ERROR Jan 19 2011|17:00:45 Historical Reporting Licenses Available(=0); Report cannot be generated.
I have the following license :
UCCX enhanced
IVR ports 150
Enhanced seat 22
CCX Maximum agents 300.
I generated a report for see how many agents is logged in = 15 .
Regards,
Carlos

UCCX Scheduled Reports Issue

We are having any issue with Scheduled reports. We have added the folder C:\Program Files\Cisco CRS Historical Reports\reports to resolve a bug but now the user is getting the attached error. Any suggestions?
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
Thanks,
Joe

Hi Joe
The HRC scheduler runs on the client PC, so if I recall correctly it has to be left on and logged in in order for the schedule to run. If it's off, then you might get this error to notify you that the reports haven't run at the off-peak/evening time that you specified, so there may be some CPU impact.
Is the PC left on at the scheduled time?
Aaron

Error while scheduling report for SAP users

Hi All,
We have SAP authentication enabled in our BO environment. (BO XI 3.1 sp2 FP 2.6 on windows 2003 server).
There are some webi reports based on BW Bex queries that we are trying to run on behalf of certain SAP end users. This we are doing using "schedule for" option.
Now what is happening here is if the end user has logged in once in BO system ,it runs fine. But in case user has not logged in to BO (using infoview etc.) ,it throws error saying "incomplete logon data" . Also if user changes or reset his password in BW and if he doesn't login to infoview after that ,system throws another error "Name or password incorrect (repeat logon)".
Based on these observation, we are suspecting if BO system uses stored SAP users credentials while scheduling report for them based on their last login.
Would like to mention here that we have checked option "automatically import users".
Please advice if this behavior is normal or we are missing some setting.
Thanks in advance,
Chandra

Hi All,
Any pointers or suggestions for this issue ??
Is there a setting/option avialable in CMC which could resolve these errors.
Or, user has to login once to infoview in all circumstances to avoid these errors.
Thanks,
Chandra

Error on open the Report Schedule Page from other application

Hi,
I want to open the only "Report Schedule Page" of the InfoView from my application. For this I am using the following url -
http://servername:8080/businessobjects/enterprise115/desktoplaunch/InfoView/CrystalEnterprise_Report/schedule/get.do?objId=526
The problem I am facing is that sometime the Report Schedule Page open successfully and sometimes it gives the following error -
HTTP Status 400 - Invalid path /InfoView/InfoView/logon/logon was requested
type Status report
message Invalid path /InfoView/InfoView/logon/logon was requested
description The request sent by the client was syntactically incorrect (Invalid path /InfoView/InfoView/logon/logon was requested).
Apache Tomcat/5.0.27
Please help me in resolving this issue?
Thanks,
Vicky

Hi,
first of all it is neither supported nor recommended to embed or call single components or pages of InfoView in other applications. You would have to write your own schedule page using the BO SDK.
The problem you are facing looks like the component you are calling does not get or find a valid session to the BOE system in the desired place. But even if it would (sometimes you are seeing that) I doubt that it would work to schedule a report using this mechanism as the further requests when pressing the OK button will call other parts of InfoView then, which will probably cause other problems. So try to use another solution as stated above.
Regards,
Harald

Not able to generate UCCX Historical Report of one agent

Dear All,
I am not able to generate the UCCX Historical report of the agent as the Historical reports of the agent is generating upto the Feburary 2013 but we are not able to view the Historical Report of March 2013 and onwards, the realtime reports are generating and the agent name is added to the Active Directory only once, help is required in this regard.
Best Regards,
Durraze Khan

Rajesh,
Put a breakpoint and try to debug the report step by step.
You will findout the reason very easily.
Whenever you have a select and are trying to append into an internal table, keep checking your internal table if it is been populated with the correct records.
This way, you will findout the cause and can correct is accordingly.
Thanks,
Suresh Ganti

Crystal report scheduling error

Hello,
We are getting this error Intermittently, "login error. [CrystalEnterprise.DiskUnmanaged]: [Logon failure: unknown user name or bad password.]" when we schedule crystal report to file location. I had checked the user name and password and access to the file location, they are fine. We have scheduled this report to run daily, but somedays it throws the above error and somedays it runs fine. Any ideas please?
Thanks,

Rakesh,
Issue has been resolved in below forum, please check
CrystalEnterprise.DiskUnmanaged: Logon failure
Crystal Report Scheduling Destination Options in Infoview
Regards,
Arjun

Scheduled report error - Error in File

Crystal Reports Serve XI R2 SP4
Microsoft SQL Server 2005
Hi,
Ihave a scheduled report that runs perfectly in most instances, however I am seeing the following eror message when a particular parameter is seected:
Error in File D:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\BWAQTSREP-1.reportjobserver\~tmp1d945a07834566a.rpt: Operation not yet implemented.
Any ideas on what this means, and how to resolve?
Thanks!
Penny
Edited by: Penny Braithwaite on Apr 3, 2009 11:51 AM

Hi Ramesh,
you have to Login into the SAP Service Marketplace at http://service.sap.com. But you need a S-User to do so.
You can request your S-User on the top right of the Website.
Regards
-Seb.

Scheduled Report Error

Hi All,
I configured Scheduled Report. But its showing following Error.Please tel me how to rectify this Problem.
Thanks,
Nithi

Hi,
Please refer SAP note 1798434 - Report Scheduler Prerequisites
Thanks & Regards,
Nagarajan

Scheduled report failures - Unexpected error getting the HTTP response

Getting this error when scheduled report executes:
Unexpected error getting the HTTP response stream while generating report: http://cdmdb1c.nam.nsroot.net:4889/em/console/reports/render

Hi..
Thanks for the comment.
Below is how my web.xml entry looks like.
The requirement is to send a 404 error response and that will be handled by a servlet which inturn writes the output to the response object.
     <servlet>
          <servlet-name>ErrorPageServlet</servlet-name>
          <servlet-class>com.test.ErrorPageServlet</servlet-class>
     </servlet>
     <servlet-mapping>
          <servlet-name>ErrorPageServlet</servlet-name>
          <url-pattern>/error</url-pattern>
     </servlet-mapping>
     <error-page>
          <error-code>404</error-code>
          <location>/error</location>
     </error-page>>>
the first option to turn off the "show friendly html error pages" works fine.
It would be better if I can get a different solution

Crystal Report scheduling error in 3.0, intermittently!

Has anyone gotten this error while scheduling reports on 3.0? My client is experiencing very frustrating issue with cr2008 and xi3.0
When reports are schedule, sometimes they would get errors such as:
An error has occurred: The object with ID 234211, Title "Test Report", Kind "CrystalReport" has changed since last query (FWM 02050)
To replicate this, locate a report that has prompts (LOV). Go to InfoView and View the report on demand (or click on schedule) so it brings up the prompt page. Leave the prmopt page up, open another instance of InfOView or go to CMC, and schedule this report to run now. let it finish. the implication of this is that it will update the parent's last runtime property.
Then return back to the original browser (the one with the prompt page opened), click to select some of the prompts. it will error out while you are selectin the prompt
When we receive this error in Infoview, the java error when i "view source" is as follow;


Once the above issue happens a few times, the CrystalReportProcessing Server would lock up and users will start to experience this error:
Error - Unable to create report page
Once this happens no one is able to view the report again unless we restart the Crystal Report Processing Servers
has anyone experienced this?
thanks
Simon

Morning Simon,
The source doesn't seem to be showing any error message or explaining anything however the error FWM 02050 might say something. Have you searched the Wiki or Articles about this?
Personally I have not seen this type of error before however it seems that either the source or the layout of the report gets changed and hence it errors out as it does not match with the source.
For example, in the report maybe there is a dynamic parameter which gets changed occasionally or any other report object which has a source linked gets changed.
Does this happen only with one report or all the reports?
Does anyone change the reports?
How many dynamic or static params are there in the report?
How is the report connected (odbc or any other means?)
Does the server react like this with other reports as well?
Here is the list for error message from BO you might it find handy
[help.sap.com/businessobject/product_guides/boexir3/en/xi3_error_message_guide_en.pdf]
I think we need to investigate first where the problem is generating from and then find out about this error.
Regards
Jehanzeb
Edited by: Jehanzeb Navid on Oct 15, 2008 8:48 AM
Here what error given above says
The object with ID , Title "", Kind "" has changed since last query
(FWM 02050)
Cause
The required object has changed since the last query.
Action
Query the InfoObject again.
Maybe the end user is not query the report properly?

Scheduling report error

Hi,
When I am scheduling areport with Now ,when the report status will change to pending ,but it sometimes failing afterwards and showing error message
"Object could not be scheduled within the specified time interval." what can be the reason?
when I am scheduling with once reccuring option , and starttime as currenttime . while seeing the history of report it changes to pending . And no response.
Is there any way I can see the currentime in CMC apart from preferences.
Thanks
Jorge

Hi,
Is there any logs to identify the status of crystal jobserver apart from server tab. because server tab is showing as job server is "running".
My scheduled report is in a pending state for a very long time , and even it is not failing .
How to identify the latest patches are installed or not.
Thanks,
Jorge

UCCX Historical Report - Scheduling Report Error

Similar Messages

Maybe you are looking for