UCCX licensing issue " License server is down"

Working on a lab with CUCM 9.1.1 and UCCX 9.0.2. I have uploaded enhanced demo licenses but I also tried with(uccx_std and uccx_pre) but no use. I am getting this error all the time
"a licensing error has occurred. please try again in five minutes.if the problem persists, please see your log file or system administrator for details"
Any help is much appreciated.
Thanks!

Hi Uday,
Demo Licenses
The Unified CCX Installation DVD is bundled with a 25 seat premium demo license, which is valid for 60 days and includes all the features.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/install/guide/UCCX_BK_C2650101_00_cisco-unified-contact-center-express/UCCX_BK_C2650101_00_cisco-unified-contact-center-express_appendix_0111.html
regds,
aman

Similar Messages

UCCX 7.0 – Agent not logging on 'NATed' UCCX – License server down

Hello everybody,
One external network needs to work with our private CCM/CCX system.
The IP phones are installed on our managed network and they work fine, but the Cisco Agent Desktop is installed on the external PCs.
To protect and to secure both networks, they’re connected through a DMZ.
I configure a NAT to publish the UCCX and it’s reachable for the PCs with the agent installed.
I’ve updated the CAD directory Services with the natted/published IP, however, when I try to launch the agent, it connects to the published IP and also tries to connect to the real and private IP of the UCCX ( I’ve checked it with a netstat)
After a while there is a time-out and I get a license error.
Please, does anyone know how to get this scenario working?
I didn’t find any place, any register, where to configure this “natted” IP for the agent.
Thanks a lot!

Hi,
CAD does not support server-side network address translation (NAT). The CAD clients
must be able to connect using the real IP addresses of the server components. When
CAD client addresses are translated via NAT, VPN software must be used. If CAD
clients are used in a NAT environment without VPN software, a variety of problems
may occur, such as agents not being visible in Supervisor Desktop.
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/cad66ig-cm.pdf
Hope this helps.
Anand
Please rate the helpful posts by clicking on the stars below the right answers !!

Problem with License Server in Cisco Works LMS 3.0

Dear all,
In my LMS server it is giving error license server is down. while checking the same in process it is not running. i ahve feteched the lod also . can any one know about this error

/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-qformat:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin-top:0in;
mso-para-margin-right:0in;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0in;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;}
- Error running License Server: java.io.FileNotFoundException: C:\PROGRA~1\CSCOpx\etc\licenses\port.data
Could you please verify whether you have the port.data file in the specified location? If not, please create the file (the privileges should be the same as for all other files in this derectory) and put the number: 40401. Restart the daemons afterwards and verify the situation.

No LMS processes/License Server

I've performed a fresh install of LMS 3.2 on to Server 2008 R1.
No processes are showing and in CS, under products installed I see the message for all products installed "unable to retreive (license server is down)"
This appears to be a botched install, but I dont know what could've caused this. Any ideas?
See attached screenshots

I would recommend to uninstall LMS and install it again with the before mentioned prerequisites (check the registry keys!)
I see some ERROR messages in the log file belonging to the databases along with RMEPSUAdapter failures and I would not proceed with this installation. The savest way would be to reinstall LMS.
from the log file:
===================- Possible Warnings/Errors Encountered -===================
Warning: Current swap space is less than the minimum requirement. This may affect performance.
WARNING: Domain Name is not found from TcpIp parameters,certificate will be generated with the HostName
WARNING: Domain Name is not found from TcpIp parameters, setting PX_FQDN same as PX_HOST
ERROR: Failed to authenticate [opsxml] database.
ERROR: Failed to Start Database 'opsxml' because: Database engine 'opsxmlEng' could not be started on database 'opsxml' in Bulk mode
ERROR: Failed to start database engine for database 'opsxml'
ERROR: Failed change password for database 'opsxml'.
ERROR: Failed to authenticate [rmeng] database.
ERROR: Failed to Start Database 'rmeng' because: Database engine 'rmengEng' could not be started on database 'rmengdb' in Bulk mode.
ERROR: Failed to start database engine for database 'rmeng'
ERROR: Failed change password for database 'rmeng'.
ERROR: Failed to authenticate [rmeng] database.
ERROR: Failed to authenticate [ipm] database.
ERROR: Failed to Start Database 'ipm' because: Database engine 'ipmEng' could not be started on database 'ipm' in Bulk mode.
ERROR: Failed to start database engine for database 'ipm'
ERROR: Failed change password for database 'ipm'.
ERROR: Failed to Start Database 'ipm' because: Database engine 'ipmEng' could not be started on database 'ipm' in Bulk mode.
ERROR: Failed to authenticate [upm] database.
ERROR: Failed to Start Database 'upm' because: Database engine 'UPMDbEngine' could not be started on database 'upm' in Bulk mode.
ERROR: Failed to start database engine for database 'upm'
ERROR: Failed change password for database 'upm'.
INFO: User Selected to Reboot the Machine
Installation Completed at 21:05:19 ,Wed 03/24/2010 ,Central Standard Time
==============================================================================
and also this one:
line 5395 com.cisco.nm.xms.psu.interfaces.adapter.AdapterException: Failed to Initialize RMEPSUAdapter

Migrate Windows Server 2008 RD TS/RDS Per Device CALs from a 2008 r2 RD License server to a 2012 RD License server

I would like to migrate my 2008 r2 CALs from current Server 2008 r2 to a Server 2012 RD License server. Will the Migrate licenses Wizard in 2008 r2 Licensing server work for this or is there another process that I will have to use?

I have a 2008 license server with 2008 licenses that I need to migrate to 2012 servers and also provide some kind of fault tolerance in case one license server goes down. I want to split the licenses since we can't have the same number of licenses
on both servers. Do you know if the existing licenses can be split during the migration and be placed on two different windows 2012 license server as per Microsoft best practice?

Hi I am facing issue with Remote Desktop Licensing, it is not showing the original available licenses decreasing on the RD Licensing server

When i added our license servers to one of the clients for RDS, and we three log in, i am seeing issued shows three now but i am still not seeing the total license count decreasing as we have licenses on per Device basis and have 200 licenses for
our 2012 server. In review configuration, everything is green.
Why am i not seeing the decrease and why is there a built-in overuse option coming up and retail purchase count not going down?
i wanted to paste an image but it says:
Body text cannot contain images or links until we are able to verify your account.

Hi,
1. What version is your RDSH server? Is it 2012/2012 R2 or 2008 R2 or something else?
2. If your RDSH is 2012/2012 R2, have you set the licensing mode to Per Device in RDS Deployment Properties? In addition, is the RDSH server part of a collection?
3. If your RDSH is 2008 R2, did you set the licensing mode to Per Device in RD Session Host Configuration (tsconfig.msc) or via group policy?
4. If you could post a ling to the screenshot on one of the image sharing sites we could view it from there. If not it would be helpful if you could provide the precise name of the pool (you need to make the column wider in RD Licensing) that the RDS
CALs are being issued from as well as the precise name of the pool for your purchased RDS CALs. The count columns would be helpful as well.
5. In the Event Viewer\ Applications and Services Logs\ Microsoft\ Windows\ TerminalServices-Licensing log on your RD Licensing server there should be events when licenses are issued. Please provide the event id and precise text of these events.
Thanks.
-TP

Server Infrastructure Licensing - Automatic Shut down

I have tried the other threads but pretty much everything goes off in other directions :(
I joined my new employer a few months ago and inherited a windows 2012 essentials server. I have since discovered that the server is shutting itself down automatically due to errors in Server Infrastructure Licensing.
I will paste some below for example.
=====
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      2
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
The Forest Trust Check in the Licensing component did not pass because error 0x80070008 occurred in function fe1 [QRKD].
Not enough storage is available to process this command.
Make sure that each primary domain controller in your Active Directory forest can be contacted and the following services are running on it: Active Directory Domain Services (NTDS), DNS Server (DNS) and Kerberos Key Distribution Center (KDC). This server will
be automatically shut down if the issue is not corrected.
======
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      38
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
The Forest Trust Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 27 day(s) 20 hour(s) 0 minute(s). Please look for additional events
for Forest Trust Check to troubleshoot.
======
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      3
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
The FSMO Role Check in the Licensing component did not pass because error 0x80070008 occurred in function f2 [ORJF].
Not enough storage is available to process this command.
Make sure that your DNS server can be contacted and the following services are running: Active Directory Domain Services (NTDS), DNS Server (DNS), Kerberos Key Distribution Center (KDC). This server will be automatically shut down if the issue is not
corrected.
======
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      38
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
The FSMO Role Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 27 day(s) 20 hour(s) 0 minute(s). Please look for additional events
for FSMO Role Check to troubleshoot.
=======
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      50
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
Root domain check did not pass because error 0x80070008 occurred in function f1980 [NYGH].
Not enough storage is available to process this command.
Make sure that the domain that this computer is joined is reachable. This server will automatically shut down if the issue cannot be corrected.
=======
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          01/09/2013 07:18:08
Event ID:      38
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      TYCHE.hlaw.local
Description:
The Root Domain Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 27 day(s) 20 hour(s) 0 minute(s). Please look for additional events
for Root Domain Check to troubleshoot.
====
These 6 errors repeat over and over every few hours until server shuts down.
From trying to research this most posts reference server 2008, or old kb articles which are not related to 2012 or suggesting I have other domain controllers. I don't just this server which for all intents and purposes works correctly and as intended apart
from the shutdown.
As i understand it essentials includes 25 licenses we currently only have 14 users. Actually whilst we are on that subject, I was looking at what we do when we hit 25, Im reading that we have to buy Server 2012 standard and do in place license change, and
then we have to buy cals. So does this mean we have to then buy 25cals to keep current users and then buy more on top? or does the upgrade from essentials include 25 licenses when you switch? MS's documentation is anything but clear.
Thanks for any help in advance.

I too have a server that shuts down monthly due to the Server Infrastructure Licensing check erroneously failing.
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          8/1/2014 6:38:44 PM
Event ID:      50
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:
Description:
Root domain check did not pass because error 0x80070008 occurred in function f1980 [EURR].
Not enough storage is available to
process this command.
Make sure that the domain that this computer is joined is reachable. This server will automatically shut down if the issue
cannot be corrected.
Log Name:      Microsoft-Windows-Server Infrastructure Licensing/Operational
Source:        Microsoft-Windows-Server Infrastructure Licensing
Date:          8/1/2014 6:38:44 PM
Event ID:      2
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:
Description:
The Forest Trust Check in the Licensing component did not pass because error 0x80070008 occurred in function fe1 [YJBI].
Not
enough storage is available to process this command.
Make sure that each primary domain controller in your Active Directory forest can be contacted and the following services
are running on it: Active Directory Domain Services (NTDS), DNS Server (DNS) and Kerberos Key Distribution Center (KDC).
This server will be automatically shut down if the issue is not corrected.
I've verified that this server holds the fsmo roles, and that DNS is properly configured. It's the only server in a three workstation environment. They have 800GB of free space. I basically have the identical problem as the poster. It's bothering me that when
a MS service fails, the servers reliability is put into jeopardy. MS we've paid you. Please fix this.

Ciscoworks License Server/Daemon Manager is down.

Hello,
It seems i have a major issue with my Ciscoworks server. Whenever i try to go to Netconfig, or inventory, or basically anything i get this error
"License Server/Daemon Manager is down. Please check license.log for more information."
The license.log file doesn't show much, here is the last few lines
"[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
Can anyone assist with this please?

The service was already stopped. I did not stop it. When i tried to start it it stopped striaght away... see below
C:\>net stop crmdmgtd
The CiscoWorks Daemon Manager service is not started.
More help is available by typing NET HELPMSG 3521.
C:\>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.

Lms 3.2 and window server 2008 standard: License Server/Daemon Manager is down

LMS 3.2 and window server 2008 standard, get error when we try
Khi truy nhập vào menu chức năng:
License Server/Daemon Manager is down. Please check license.log for more information.
access licensing:
Error communicating with License Server. License Server may be down. Please start the License Server, then refresh the page.
Lincense.txt is file log of LMS
Must I have to active window server 2008 first ?
thank you very much ?

Hi ,
--Add the Casuser to the Administrator Group
and then reset the casuser password:
1. Go to CSCOpx\setup\support> and run the following command:
resetCasuser.exe
2. Restart the daemon manager:
Net stop crmdmgtd
Net start crmdmgtd
Let me know how it works
If above did not help then send me the syslog.log and screen shot of the EventViewer with the latest Application Error that you see there.
--also screen shot of the below directory :
NMSROOT\etc\license
Thanks
Afroj

Login issues in SAP B1 (Connection License Server failure)

After I launch SAP BO and trying login I get the error "Connection with License server failed [Message 60070-15]"
Please help ASAP

Before I begin, I must appologize for the term ASAP which I thought I edited but did not update. I actually found a solution on my own when I decided to uninstall and resinstall again from scratch. In the control Panen when I was begining the Process I thought of selecting repair on the Server Tools, then after that everything went back normal, I am not getting the issue any longer.
The description of the issue:
I was unable to login to SAP 8.8 due to error u201CConnection to the License server failed" and I tried to use License manger as a starting point of troubleshooting but when click on settings, I get u201C Failed to connect to License Server,u201D I click ok and was trying to import again the License key file but I could not because the button was always disabled and no Hardware key was displayed which was not right.
Thanks

Licensing server issue

Hi All,
At the beginning I must mention that I am not an experienced win server user so I apologize if my questions are silly.
I have installed windows server 2008 sp2 r2 standard as a platform for one of our servers and after 3 months it denied me to connect via remote desktop. It says that license server is not configured and to be honest I do not know how to handle this issue.
It is very important for me to be able to connect this server via remote desktop.
Could you please advise how to handle this issue?
Thank you in advance,
Best regards,
BVV

Hi,
I apologize I reply so late. I was drawn to another project and I just found the time to take a look at this issue.
Turns out the issue was caused by the same matter I described in another post so I paste the solution here:
The solution was extremely easy: I should not have enabled Terminal Services. The very root of this situation was when I was installing for a very first time those services were enabled and I thought it should be always in order to connect RDP.Anyway I uninstalled
this role and everything is ok now.
Thank you very much for your patience and assistance!
Best regards,
BVV

License Server/Daemon Manager is down. Please check license.log for more information.

I am having trouble with License Server / Daemon Manager when running LMS 3.1..
I have looked through this forum and checked that the following services are set correctly to Manual
CiscoWorks ANI database engine
CiscoWorks RME NG database engine
CiscoWorks Tomcat Servlet engine
CiscoWorks Web Server
CWAWFEngine database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmInv database engine
DFM dfmFh database engine
OpxXMLRuntime
I have triedshutting down the Daemon Manager and forcing the databases to close down (hoping that the transaction log might be the problem but so far no joy.. Was running okay for some months on Windows 2003 as a VM.
Packages installed are as follows...
Just about to give up and do a fresh install....any assistance would be appreciated.
Many thanks, Peter.
Name
Version
License Status
Size
CiscoWorks Common Services
3.2.0
Licensed
Not applicable
Campus Manager
5.1.0
Purchased
100
CiscoView
6.1.8
Licensed
Not applicable
CiscoWorks Assistant
1.1.0
Licensed
Not applicable
Device Fault Manager
3.1.0
Purchased
100
Internetwork Performance Monitor
4.1.0
Purchased
100
Integration Utility
1.8.0
Licensed
Not applicable
LMS Portal
1.1.0
Licensed
Not applicable
Resource Manager Essentials
4.2.0
Purchased
100

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

RDP License Server (Device Based CALs) is not issuing licenses to Devices.

Hello,
My RDP license server is not issuing licenses at all. Here are my environment details:
This is workgroup environment
RDP license is Device based CALs and is installed on Windows 2012
RD Session host server is Windows 2008R2.
Full communication is allowed both ways between license server and RD session host server.
Windows firewall is turned off on both license server as well as on RD session host server.
The Local Administrator’s password on license server as well as on RD session host server is same.
Now, on RD session host, when I run tlsbln.exe manually, it pops up the usual xxx days left balloon warning.
However when I run the License diagnostic utility under RD session host Snap-in, the utility connects to the license server fine and shows me the stats. However, in these stats, it show installed licenses are 20 and available license also as 20.
On the License server, under License server snap-in, My license server also shows that installed licenses are 20 and available are also 20.
This is not right. The installed should show 20 but the available license should show 19 as my desktop should have consumed one license.
I had 2 more laptops connecting fine to the RD session host sever and still the available licenses number was still 20.
Besides, on license server under the license manager snap-in, it did not mention any device names connected. Meaning, it is not aware of it at all.
Could you please help me understand what am I missing here. Why my license server is not issuing licenses?
Thanks.

Hello TP.
Unfortunately, there are no footprints at all. I have already checked the Even
viewer logs on RD session host server as well as the License server. No relevant events are logged.
Also, I have tried with numerous new instances (This whole set-up is on Amazon Web Services). So no, this is the only license server and the RD session hosts do not have any existing license server lurking
around.
I know that this DOES work and I made is work in the past.
However, Our license server got infected and hence I had to crate a new one and now I am facing with this problem.
Thanks for your time.

Issues connecting to License Server after ServerTools upgrade 8.8

Hi
To run a preUpgrade Check I needed to upgrade the ServerTools from 2007 to 8.8.
Since this upgrade I can not connect to the License Server anymore.
Does somebody have an idea what could be wrong? I removed and reinstalled it twice and I do have a new license file.
The upgrader also shows me the COMMON grayed out and I con not run the Check either. I assume this is for the same reason.
Thanks
Franz

Hi Franz,
After upgrading the server tools with the Upgrade Wizard, the License Server is not started automatically. This issue is documented in a SAP Note [1488839|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1488839]. In order to resolve this issue please start License Manager after the upgrade.
The 2nd issue (The upgrader also shows me the COMMON grayed out) is described in SAP Note [1433019|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1433019].
In order to resolve this issue please upgrade your environment either to 8.8 PL10 or to 8.8 PL12.
hope it helps,
Regards,
Ladislav Meszaros
SAP Business One Forum Team

UCCX licensing issue " License server is down"

Similar Messages

Maybe you are looking for