Uccx , name to user step, disable the default prompt on failure
How Can i disable the default prompt on "name to user" step. If user put the wrong entery, I want my prompt would play rathar than default prompt which says: " You have entered the name of the user but I cannot find it, please press 0 to talk to operator"
Thanks,
HM
Set "Maximum Retries" to 0, handle errors manually on the Unsuccessful/Timeout branches. As for the actual prompt played, simply set this as desired P[myPrompt.wav] or pMyNamedUserPrompt as appropriate.
Tanner Ezell
www.ctilogic.com
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Message was edited by: Firasath Riyaz -
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