UCCX on separate CM cluster

I have a customer that has 9 distinct Call Manager clusters that are geographically separated and has UCCX connected to one of them. They want to create a UCCX Application/Script/CSQ/etc for a group of people that are on one of the Call Manager clusters the UCCX isnt on.
I dont think this could be done but does anyone know of a way to accomplish this...
Thanks,
Tom

Hi
A UCCX cluster is linked to one single CM cluster.
You may be able register the phones that need to be on UCCX to the UCCX partner cluster.
Otherwise you would need to either:
1) Get another UCCX cluster for the home cluster of these users
2) Send the calls from the UCCX app to a hunt group containing the users over an inter-cluster trunk.
Regards
Aaron
Please rate helpful posts...

Similar Messages

IPCC/UCCX/CRS 5 HA cluster in PARTIAL_SERVICE even though all configured services ok

I have normally worked on release 7 IPCC/CRS/UCCX so have not seen this before.
Although all configured services are IN_SERVICE, the 5.0(1)SR02_Build026 HA cluster shows as being in PARTIAL_SERVICE.
On both servers:
The CRS Engine's Subsystem Manager is in PARTIAL_SERVICE but all configured services are IN_SERVICE
i.e. the Database Subsystem, eMail Subsystem, MRCP ASR Subsystem and MRCP TTS Subsystem are not used so are not configured
On the subscriber server
The CRS Cluster View Daemon’s Manager Manager is in PARTIAL_SERVICE but all configured services are up
The Archive Manager is not used
Is this normal?
Thanks,
Terry

Hi Aaron,
You are correct
In between our correspondence, I had a Cisco TAC person connect and use CET to delete the entries in
com.cisco.crs.cluster.config.ArchiveAdminConfig
com.cisco.crs.cluster.config.ArchiveIdConfig
com.cisco.crs.cluster.config.ArchiveLeaseConfig
He said we had to do a Node Manager restart but then Archive Manager on the Subscriber came good. Unfortunately, it then failed again so looks like I do need to do the restart - need to organise an outage
Thanks for your response
Although the above is the correct procedure, this CET fix and Node manager restarts did not resolve the problem as it appears this system is a victim of bug CSCsi78765 - last night I was supplied ES patch crs5.0.1sr2es10 which I have yet to apply
{Defect fixed in CRS 5.0(1) sr2 es08 - CSCsi78765 - ArchiveManager remains OOS after rebooting a node}
Also, it is worth pointing out that Node Manager on the Primary server would not restart because of the following error (seen in the MCVD log) even though the Archive Manager service that is OOS is on the Standby server - I had to reboot the Primary server after waiting several minutes:
Jul 13 06:43:27.475 EST %MCVD-ARCHIVE_MGR-7-UNK:SessionThread.abort(com.cisco.archive.impl.ArchiveFailureException: Archive Manager is shutting down on node #1)
I didn't even try to restart Node Manager on the Standby server due to problem with the Primary - I just rebooted it.
I wasn't monitoring the logs so I wasn't aware of this problem until later when I had time to look at why Node Manager wouldn't restart
I will provide further update/s when I have applied the patch

UCCX 7.0(2) - Hosted SQL DB

Hi,
Do cisco support hosting the UCCX SQL databases on a separate SQL cluster for UCCX 5 or 7? I can't see anything in the SRND that refers to it, so I'm thinking it's not supported.
Regards,
Brian

They do not. Consider it an appliance: it comes as-is. Also, in the 8.0+ releases it has transitioned to the same sealed Redhat Linux with IBM Informix model that CUCM and other CTG apps use.
Please remember to rate helpful responses and identify helpful or correct answers.

Coherence clustering between two separate wka clusters

Hi,
I am running Coherence 3.6 in my environment.Off lately I am seeing a weird issue with respect to two separate wka clusters. when I mean separate wka cluster, these are two clusters configured with a distinct wka list.
I try to connect with Coherence cmd line tool to a cluster named "cluster-ABC" which has a wka IP- 10.30.xx.xxx on "host x". Then I come out of this cluster, and connect from the same command prompt window to another host -"host y" which has a same named cluster-"cluster-ABC" but a different wka IP-10.30.yy.yyy. Between the two clusters, the only common factor is the cluster name. Other things such as wka list etc are different.
After some time, I see that nodes from "host y" start joining "host x". this seems to happen only when i connect to two different clusters, from my command line utility. The clusters here are formed using wka in each case. there is no multicast enabled on our setups. This used to never happen with coherence 3.5, where i did similar kind of operations on the cluster.
Is there some kind of reference being held by the utility even after it is disconnected from the second cluster?
Thanks,
Chandini

We tried out your suggestion on using unique cluster names. I had 2 hosts each running a cluster with a unique cluster name; cluster-A and cluster-B. I had another node on a third host connect to cluster-A using port 8092 and then tried connecting to the cluster-B after changing the cluster name appropriately. But, this time the node was rejected by cluster-A saying that the configurations are different.
On changing the port from 8092 to 8090 and connecting to cluster-B worked just fine. I guess, just having unique cluster names isn't helping. Would this be fixed by the ticket that's been raised?
Is there anything else we could do in the interim to get around the issue? Using different ports might not be a very helpful solution as we've noticed that 3.6 onwards, we need to open up the ports in the firewall of the host where the nodes are running. This wouldn't be too feasible for us.
-Roshan

UCCX 8.5.1 SU4

Hi All,
I am just on the point of upgrading a UCCX 8.0 HA cluster to release 8.5.1 SU4. These ISO were downloaded around a week ago. But when I now look on CCO download pages (was trying to download the release notes for this upgrade), the latest release listed is SU2 - so it appears SU4 has been removed (??).
Anybody knows where you can see why this SU4 has been removed - what the risks are installing SU4?
Thanks for the help,
Juan

FYSA
Our organization upgraded to 8.5.1 SU4 on the 21st (last week) wit no issues.
Couple of point:
1) allow plenty of time to FTP/SFTP SU4 to your inactive partition
2) make sure the update completes after you perform the "switch partition"
3) Dont forget to run the desktop client update tool on your admin workstation or other Windows computer (required to get the MSI package properly built for the new version of CAD/CSD (.417) - the OLD CAD/CSD will NOT work with SU4!!
Make sure your Agents/Supervisors understand about this and the "down time" required to download/upload the new images to UCCX from the workstation you build them on.
Cheer,
George Yarchak
Program Manager
Enterprise Unified Comm
DISA ESD

UCCX 7 to 8

My customers #1 concern is no down time if possible. They have agreed to a new install option on rls 8 with a new IP address, to run in parallel with UCCX 7 for a short time. I have thought about all the basic things (move a few agents over at cut time, reinstall clients, and remove the triggers from the old and build in the new, etc). My worry is the package that they ordered from Cisco, and the old rls 7 licenses. Here is what was ordered.
SOFTWARE
CCX-UPG-EHA-70-80= / CCX ENH HA 7.0 TO 8.0 HA ENH UCSS Major Upgrade x2
Secondly, can I apply the 7 licenses to UCCX 8, or will I have to get new ones issued? Thanks in advance.

First of all, you need to make sure your CUCM version supports both UCCX 7 and 8. Check the compatibility guide for that one.
You don't need to reinstall CAD, as it has a feature built in to auto upgrade. The only required action would be to point CAD at the new server. There are a couple different ways to tackle this, so look into either running postinstall.exe on each client and typing the new ip address, or modifying the registry of each client (which is what postinstall.exe does).
The license you listed will upgrade an existing UCCX Enhanced High Availability cluster from 7 to 8. I hope that is what you have, versus Premium, etc. As with any upgrade you would apply the license files from your 7x system, along with the new 8x license to the new 8x server. Granted you are doing a fresh install, but this will still work. I have done it several times. Simply zip your .lic files (no folder) and upload the zip when you are going through the license upload piece of the install.
Build your triggers and cti ports on the new system with new numbers, then swing your translation patterns at the moment you want to convert.
Give your app users new names. If you haven't done so in the past, now is a good time to rename them something meaningful: uccx_rmcm, etc

UCCX 8 Network Failover

All,
I looked at UCCX 8.0 SRND about the server Network Failover and could not find it. Be fore UCCX 8, UCCX server only connects on one Network interface. UCCX 8 does have command "set network failover ena" in the command list. Question is "Does UCCX 8 suport Network failover???"
Thanks,
Wenqian

Hi
In my experience the number of outages caused by software failures or administrative errors outweigh those caused by LAN/NIC failures by a huge amount. So much that the question of NIC failover doesn't really cause too much issue, especially when you have a pair of UCCX servers in the cluster (as most of my customers do, especially where redundancy is important). I think it's more important to stay within the guidelines - so when it does fail TAC don't have the option of pointing at your NIC configuration as 'unsupported'.
If NIC failover is really that important to the customer, then one option is to deploy it on UCS. You can have a single vNIC on the virtual machine, and multiple physical NICs in a fault tolerant mode whilst still staying in a 'supported' config.
Aaron
Please rate helpful posts..

UCCX NTP Synch issue

Hi
I have UCCX 9.1 HA cluster, Primary and Secondary, I noticed that when the Primary lost the conectvity external NTP server (statum 16), Secondary also movinf to statum 16 in ntp status, my problem is Primary server is getting ntp from external but Secondary getting NTP from primary UCCX !!!, then how can Secondary moving to statum 16 ?
Regds
$

Your NTP stratum should be 1-9 on Cisco UC applications, so ensure that is the case by pointing to either Cisco network device or external device as MSFT servers cannot provide this.
Subscriber will always get NTP from Publisher.
HTH,
Chris

Jabber clients and phone control

Hello All
This may be a stupid question but I was speaking with a Cisco pre-sales engineer about a POC.
Basically the client wants to try out unified comms with jabber. The currently have a cucm cluster and are going to connect
to a new POC cluster consisting of cucm 9.0 and presence.
They will be call forwarding all on their current devices to the device on the new poc.
The bit that has confused me is that when I asked the engineer if they will have new devices on the POC cluster he said
"no" they will register the current devices to the new cluster.
How will this work as you can't have the same device registered to two seperate clusters?
Will the original cluster just have a DN of the users original number that is CFA to the new cluster?
Proper confused ???
Thanks

As I suggested yesterday, you would be better served by integrating the IM&P cluster to the existing CUCM cluster. Each IM&P product is intended to service only a single CUCM cluster and it actually joins the Informix database replication mesh of CUCM. If you're deadset on a separate CUCM cluster you really want to move the entire phone/DN over. You can use route patterns with an Inter-Cluster Trunk on the existing CUCM trunk to forward calls over to the new cluster.
If you don't do this you are going to run into a bunch of snags, all of which are untested/charted territory:
For deskphone control you would have to set the CTI Gateway to be the existing CUCM cluster since that's the CTI Manager service that would be capable of controlling the user's DN and device.
The CSF device would also need to be on the existing CUCM cluster which means the TFTP setting in IM&P needto be pointed at the existing cluster. This in turn means that your jabber-config.xml file will need to be loaded to the existing cluster.
If you want the "on the phone" status to work you need a SIP PUBLISH trunk from CUCM to the IM&P server. Here again this would need to be from the old cluster. This gets even more iffy since the System Troubleshooter does a bunch of AXL-based tests, including on that SIP PUBLISH trunk. It won't be able to test since the feed will be coming from a different cluster. I'm skeptical if this would even work but if you have any chance at it happening the usernames in the two CUCM clusters would have to match.
Please remember to rate helpful responses and identify helpful or correct answers.

Want better wirless than original Airport for MDD.

My MDD single 1.25ghz G4 only supports the old original AirPort card which, aside from the possibility (since I have found conflicting reports) that it doesn't work with WPA2 encryption, it is only 802.11b and I could do with a faster connection for file transfer.
So I figure the only option is a PCI 802.11g card which are inexpensive these days. Thing is ideally I'd like one that works natively with OS X (10.5) so I don't need any additional software driver installation. Am I correct in believing that in order for this to happen I need to get a card with a Broadcom chipset or does it need to be more specific? Thanks.

I use this card as it eliminates having all those antennas sticking out the back of my machine and I can reposition the separate antenna cluster,itself, rather than my entire Mac if I have a wifi reception issue.
It works great in my Mac under OS 10.4.11 Tiger and a Belkin N wifi router.
http://eshop.macsales.com/item/Newer%20Technology/MXP802NPCI/

MSDN and Production Environment (again)

I started this on another forum before I found this one, but this seems a more suitable place.
The definition of "production environment" seems rather odd. In some responses on this forum it appears to refer to "soft" systems whereas the latest MSDN licence refers to environment and physical kit.
Below is a conversation I had over email with someone from MSDN and I find the whole thing utterly bizarre. I cannot for the life of me see how this helps anyone apart from MS being able to charge for non-production software. It renders having a powerful desktop
for local lab experimentation pointless as you're not allowed to install anything and effectively doubles the hardware cost to small companies if they have to buy a separate server for any testing work (yes, best practice and all that, but budgets...) or pay
out for a Windows Datacenter licence.
Question:
“If a physical machine running one or more virtual machines is used entirely for development and test, then the operating system used on the physical host system can be MSDN software. However, if the physical machine or any of the VMs hosted on that physical
system are used for other purposes, then both the operating system within the VM and the operating system for the physical host must be licensed separately.”
Is this actually saying that if I have a physical server licenced with a purchased (not MSDN) Server 2012 R2, running Hyper-V with, say, a production file server VM on it, that ALL Windows VMs on that machine must have purchased licences even if they
are only for development & testing purposes?
Is this saying that all production and development Windows VMs must be only completely separate hardware, cluster, SAN, etc otherwise you must pay for full licences for the VMs?
Or does it just mean that the bare metal licence (plus any additional ones required for running further production VMs) must be purchased if the VMs are a mix of production and development?
Answer:
We kindly inform that any products licensed under the developer tools model (e.g. SQL/BizTalk developer and/or MSDN) must be installed on their own separate physical hardware.
You are not allowed to run test or development products on a server where production workloads are running at the same time. Kindly run your developer software on a device/host that is dedicated to testing and development.
Explanation:
The Product Use Rights (PUR) say that the developer software is not licensed for use in a production environment. Even if the PUR does not have a separate definition of production environment, a production environment is a set of resources for network, physically
dedicated hardware and software to provide "live" service. If the intent was to say that the same physical server could be used for both development and production - it would say "not licensed for use in a production OSE," instead
it says environment.
See current PUR, page 51:
Developer Tools (User License)
You have the rights below for each license you acquire.
# You must assign each license to a single user.
# Each Licensed User may run an unlimited number of copies of the Developer Tools software and any prior version on any device.
# The Licensed User may use the software for evaluation and to design, develop, test, and demonstrate your programs. These rights include the use of the software to simulate an end user environment to diagnose issues related to your programs.
# The software is not licensed for use in a production environment. # Additional rights provided in license terms included with the software are additive to these product use rights, provided that there is no conflict
with these product use rights, except for superseding use terms outlined below.
Question:
Classifying an entire physical infrastructure as "production" in these days of virtualisation and shared storage really does not make any sense at all. Not using the software for production purposes makes perfect sense, but not being able to locate
it alongside production OS installs is mad. Does this only apply to the server running the VM (CPU and RAM)? If the VHDX is hosted on shared SAN storage does the SAN have to be dedicated to non-production storage?
Answer:
We kindly inform that after double-checking the case we would like to confirm the development software cannot be run on the same hardware with production software.
We have also received a feedback from the responsible team regarding your request about a dedicated SAN (Storage Area Network) for MSDN software.
They have confirmed that the SAN has to be dedicated to the development and testing environment if it is used to run the software acquired through MSDN.
Question:
OK, so if I have my desktop (which is a production environment as I use it for email and other day to day office tasks), can I turn on Hyper-V and install an MSDN Windows Server 2012 instance for development purposes?
Answer:
We kindly inform it is not allowed to install and run software from MSDN subscriptions in production environments. Please do not install MSDN software on a desktop in a production environment:
"[.] The customer will need to run the developer software on a device/host that is dedicated to testing and development.
Explanation:
The Product Use Rights (PUR) say that the developer software is not licensed for use in a production environment. Even if the PUR does not have a separate definition of production environment, a production environment is a set of resources for network, physically
dedicated hardware and software to provide "live" service. If the intent was to say that the same physical server could be used for both development and production - it would say "not licensed for use in a production OSE," instead
it says environment.
See current PUR, page 51:
Developer Tools (User License)
You have the rights below for each license you acquire.
- You must assign each license to a single user.
- Each Licensed User may run an unlimited number of copies of the Developer Tools software and any prior version on any device.
- The Licensed User may use the software for evaluation and to design, develop, test, and demonstrate your programs. These rights include the use of the software to simulate an end user environment to diagnose issues related to your programs.
- The software is not licensed for use in a production environment.
- Additional rights provided in license terms included with the software are additive to these product use rights, provided that there is no conflict with these product use rights, except for superseding use terms outlined below.

Hi Mike,
It sucks that MSDN software can't be run in a production environment, that means you have to have two entirely separate hardware environments, which are costly, and it seems unnecessary.
That's essentially it. I'm not saying for one second that it should be used for production purposes, just that it's physical location shouldn't be relevant. Also, the word "environment" is a very bad choice in the documentation simply because it's very open
to interpretation.
A production environment is defined as an environment that is accessed by end users of an application (such as an Internet Web site) and that is used for more than
Acceptance Testing of that application
or Feedback. Some scenarios that constitute production
environments include:
Environments that connect to a production database.
Environments that support disaster-recovery or backup for a production environment.
Environments that are used for production at least some of the time, such a server that is rotated into production during peak periods of activity.
So I dont think (here's that inconclusive language) but am not sure that your desktop machines count as production environments, based on that, unless end users are connecting to them. (I dearly hope they are not!)
My reading is based on the "Other Guidance" section:
"If a physical machine running one or more virtual machines is used entirely for development and test, then the operating system used on the physical host system can be MSDN software. However, if the physical machine or any of the VMs
hosted on that physical system are used for other purposes, then both the operating system within the VM and the operating system for the physical host must be licensed separately."
<o:p>This is the crux of the matter and the interpretation of "licensed separately". A (to my mind) sensible reading of that would be "if you're running any production purpose VMs on a server then the physical host OS must be a full licence
[presuming it's Server 2012 and not, say, VMWare or Hyper-V 2012] as must all production purpose VMs on that server". This has been getting interpreted by others (I'm not the first) and backed up by MS as meaning that if you want to run any dev/test VMs on
a server that also runs production VMs then you can't use MSDN for those dev/test VMs.</o:p>
Also, there is a section
here, on the MSDN Licensing help page that says (with my added emphasis):
Many
MSDN subscribers use a computer for mixed use—both design, development, testing, and demonstration of your programs (the use allowed under the MSDN subscription license) and some other use. Using the software in any other way, such as for doing email,
playing games, or editing a document is another use and is not covered by the MSDN subscription license.
When this happens, the underlying operating system must also be licensed normally by purchasing a regular copy of Windows such as the one that came with a new OEM PC.
Now to me, it seems this might be saying that the underlying operating system on a work
machine cannot be licensed using MSDN if that work machine is going to be doing non-msdn things in addition to MSDN things. It doesn't say "This can't happen" it just says "When this happens, the underlying
OS must be licensed normally..."
So, based on what I'm reading it seems that this quote from you might not be true:
"We can't install a local MSDN instance of Server 2012 or 8.1 for dev and test under Hyper-V on desktops
because desktops used for email, writing documents, etc are production. "
I wouldn't have expected this to be true either, but this is the response I was given. It may well be
that my question was misunderstood. I hope this is the case otherwise one of the big reasons for turning on Hyper-V on expensive, powerful desktops enabling the running of personal test environments goes out the window!
Thanks for your time on this.

UPK 11.1 installation error "(405) Method Not Allowed"

Hi
While assisting a customer to install UPK 11.1 I encountered an issue and a Libraryloader log was generated
System of the client to install UPK 11.1 on is
- Virtuele machine W2008 x64 R2
- Separate sql cluster for the databases
Both machines are in the same domain!
2012-12-14 15:18:36 INFO Application started
2012-12-14 15:18:36 INFO Command line: "C:\Program Files (x86)\User Productivity Kit\UPK Developer 11_1Server\LibraryLoader.exe" "C:\install\Oracle UPK\V30865-01\UPK_Pro_v11.1.0" "/librarylocation:http://vupk:80/UPKDevcontent" /language:NL /producttier:Server /branding:UPK /overwrite:no /update:no /authenticationtype:windowscurrent
2012-12-14 15:18:36 INFO Source path: C:\install\Oracle UPK\V30865-01\UPK_Pro_v11.1.0
2012-12-14 15:18:36 INFO Library location: http://vupk:80/UPKDevcontent
2012-12-14 15:18:36 INFO Language: NL
2012-12-14 15:18:36 INFO Product tier: Server
2012-12-14 15:18:36 INFO Branding: UPK
2012-12-14 15:18:36 INFO Overwrite: False
2012-12-14 15:18:36 INFO English only: False
2012-12-14 15:18:36 INFO Options:
2012-12-14 15:18:36 INFO Import system documents: True
2012-12-14 15:18:36 INFO Copy files: True
2012-12-14 15:18:36 INFO Authenticate only: False
2012-12-14 15:18:36 INFO Authentication type: windowscurrent
2012-12-14 15:18:36 INFO User name:
2012-12-14 15:18:36 INFO Password: ***
2012-12-14 15:18:36 INFO Update: False
2012-12-14 15:18:36 INFO Loading documents in Server - Client environment
2012-12-14 15:18:36 INFO Authenticate by Windows authentication
2012-12-14 15:18:36 ERROR Gkn.OnDemand.Library.OfflineException:
at Gkn.OnDemand.Library.LibraryComponent.AuthenticateProfile(IUserProfile userProfile) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\LibraryComponent.cs:line 388 at Gkn.OnDemand.Library.LibraryComponent.Run(String command) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\LibraryComponent.cs:line 264 at Gkn.OnDemand.ComponentModel.ApplicationCore.Run(String bootComponentId, String command) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\ComponentModel\AppCore.cs:line 154 at Gkn.OnDemand.ComponentModel.Application.Run(String bootComponentId, String command) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\ComponentModel\Application.cs:line 538
InnerException:
Gkn.OnDemand.Library.LibraryConnectionException: There is a problem with the server configuration. See your system administrator with the following information.
at Gkn.OnDemand.Library.RemoteRepositoryStrategy.GetLibraryInfo(IUserProfile userProfile) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\RemoteRepositoryStrategy.cs:line 98 at Gkn.OnDemand.Library.LibraryService.GetLibraryInfo(IUserProfile userProfile) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\LibraryService.cs:line 290 at Gkn.OnDemand.Login.LoginService.Authenticate(IUserProfile userProfile, Boolean login) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\Login\LoginService.cs:line 183
InnerException:
System.ServiceModel.ProtocolException: The remote server returned an unexpected response: (405) Method Not Allowed.
Server stack trace: at System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory factory, WebException responseException, ChannelBinding channelBinding) at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout) at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout) at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at Gkn.OnDemand.Service.Content.RepositoryInfoServiceReference.IRepositoryInfoService.GetLibraryInfo() at Gkn.OnDemand.Library.RemoteRepositoryStrategy.GetLibraryInfo(IUserProfile userProfile) in e:\BUILDROOT_SUN\Builds\Branches\Hacienda\tfs\Core_DotNet\LibraryComponent\RemoteRepositoryStrategy.cs:line 91
InnerException:
System.Net.WebException: The remote server returned an error: (405) Method Not Allowed.
at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
Would it be possible to have a SQL/IIS configuration plan that we can share with a customer and have in this plan the minimum requiremnts regarding settings and autorisations?
I suspect there is something wrong with their SQL or IIS settings however I didn't succeed to determine that.
Or if their is a possibility to share their settings here and get feedback on that to solve the issue?

The "Method Not Allowed" message is a very common message, meaning that there are problems in GET/POST actions.
To answer your question about teh basic IIS configuration:
The Roles must include IIS default features and under IIS Authentication you must enable Windows Based authentication if you plan to use this. If you plan to use forms authenticaton you don't need this option under the IIS Role. In that case the basic authentication is fine.
Under Features I recommend also to set teh option on for ASP.NET and especially the option for WCF activation. Without it might also work, but this installs the .Net framework properly. Then install UPK 11 and let UPK install .Net framework 4.
If you installed .Net framework 4 manually, make sure it is registered properly, for example with the command: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -ir

Windows 2008 MSCS, CRM 7.0 (Java + ABAP)

Hi there,
We are about to learn and build/Install SAP CRM 7.0 on Windows 2008 & Oracle 10g. As we know, CRM 7.0 JAVA and ABAP has to be a separate installation using SAPinst. Since our Hardware is well sized in-terms of Memory and CPU (32 GB and 8 Processors). We are planning to install ABAP and Java on the same server/host. However, SAP Installation guide says that
"NOTE MSCS only: Multiple Oracle Homes are not supported in an MSCS configuration". This mean we cannot install 2 Oracle homes (one for CRM ABAP and One for CRM Java). At the same time SAP also do not recommend MCOD (Installing Java as an Add-in to an existing ABAP existing Oracle Database).
What will happen if we decided to install a common Oracle Home, called (CRM) - and Make the Java and ABAP Separated installation to use the common oracle and Cluster the Oracle Database? Do you guys see any cons on this?
Can someone advice me please, on how do we go around above scenario (s) and Install ABAP and Java separate and Cluster the Oracle Database on Windows MSCS?
Any thoughts?
Thanks in Advance.
Kumar

>
Kumar Subramaniam wrote:
> Hi there,
>
> We are about to learn and build/Install SAP CRM 7.0 on Windows 2008 & Oracle 10g. As we know, CRM 7.0 JAVA and ABAP has to be a separate installation using SAPinst. Since our Hardware is well sized in-terms of Memory and CPU (32 GB and 8 Processors). We are planning to install ABAP and Java on the same server/host. However, SAP Installation guide says that
> "NOTE MSCS only: Multiple Oracle Homes are not supported in an MSCS configuration". This mean we cannot install 2 Oracle homes (one for CRM ABAP and One for CRM Java). At the same time SAP also do not recommend MCOD (Installing Java as an Add-in to an existing ABAP existing Oracle Database).
>
> What will happen if we decided to install a common Oracle Home, called (CRM) - and Make the Java and ABAP Separated installation to use the common oracle and Cluster the Oracle Database? Do you guys see any cons on this?
>
> Can someone advice me please, on how do we go around above scenario (s) and Install ABAP and Java separate and Cluster the Oracle Database on Windows MSCS?
>
> Any thoughts?
>
> Thanks in Advance.
> Kumar
Hi Peter,
I have the same question, I'm not sure if I understand your last answer. On the document "Installation of Multiple SAP systems in MSCS Oracle" I can see, Multiple Oracle databases in MSCS are supported. On section "Installation" is describt the following:
later on is describt:
1. On all DB MSCS nodes, you install the Oracle database server software and the current patch set and hot fix (if available).
Note
- You must have one ORACLE_HOME per database instance on every cluster node on local disks.
- All ORACLE_HOMES must use the same disks and directories and ORACLE_HOME names on all DB MSCS nodes.
Now I saw on Peters answer - Multiple Oracle Home are not longer possible in MSCS on Windows 2008 - only for Windows 2008? What about Windows 2003? Does it mean, we can not install more then one database on the (MultiSID) MSCS cluster?
We want to install an SAP ME and SAP MII System in MSCS and to the same cluster two databases Instances with ODS and WIP schema.
Thanks in advanced,
Elke
(HP - SAP Global Partner)

NFS Fault Tolerance

I have two compute nodes in an Exadata System. Each Compute Node will have an NFS Mount to our NetApp. Will Oracle HANFS 12.1 work to provide fault tolerance for the NFS Mounts if I lose a compute node completely?

2757746 -
Because you mention these are NFS Mounts on your NetApp then Oracle HANFS probably doesn't apply. Are your NetApp NFS mounts exported through ACFS? Oracle HANFS operates only with Oracle ACFS file systems - which requires ASM. Typically ASM is not used with NetApp. I guess if you were running this on external servers with CRS and ASM on top of the Netapp storage - and the NFS mounts were created on ACFS using HANFS then this be possible. But in that setup, it isn't really an Exadata question - because it's the separate CRS cluster providing the fault tolerance - not Exadata.
BTW... As of 12.1.0.2 you can now use ACFS on Exadata - so in theory, you could setup HANFS mounts using ASM on the Exadata storage.
-Kasey

WSM-PM Deployment

Hi,
I was wondering if somebody could help me out with a design issue we're facing.. We're using Fusion Middleware 11.1.1.3 . Currently, we have a soa-server(in a separate soa-cluster) and a wsm-server(in a separate wsm-cluster) in 1 domain. And the 'wsm-pm' deployment is targeted to the wsm-cluster. So my question is - do we even need to have a separate wsm-server(in a separate wsm-cluster) or can we simply target 'wsm-pm' deployment to the soa-cluster and we can use the Policy Manager. If somebody could help me understand this it would be great. Thank you so much.

It should be possible if ws-pm is targeted to same soa server.

UCCX on separate CM cluster

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