UCCX Recording step returns success, but the recording is empty

I have a weird problem on a new UCCX install. (10.5)
When recording a prompt using the recording step, I am immediately trying to play the recording back, and it is silence / empty. I can upload the recording ok, but the uploaded file is always 0.06KB regardless of how long I try to record the prompt.
Any ideas?

Ooops. I'm so sorry. Yes, it is the same issue. It looks like I was too keen and posted at the same time as a colleague.
Please disregard this post.
Apologies.

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UCCX Recording step returns success, but the recording is empty

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