UCCX Reporting and Statistics API

Hi,
I'm a little new to UCCX. We would like to know the extent of the API for pulling inforamation form historical reports statistics to a seperate server. Is there any API for interacting directly with the DB or is it done throught XML?
Are the any documents outlining this as well?
Thanks for your time!
-Sam

There is no API in this product yet. If you are running version 7.0 or earlier, a DTS job is a possibility to capture the databse and copy it off-box with a scheduled job in Windows. This is documented in the historical reporting administrator guide. In version 8.0 and later, your only option will be to perform an Informix ODBC connection and copy the tables that you wish to use periodically. The only time that remote ODBC queries are officially supported are with a wallboard product. Otherwise, remote database access is only officially supported when using Crystal to design reports that will be used within the Historical Reporting Client.

Similar Messages

Portal Usage Reporting and Statistics

Does any body know/use software that can do Portal Usage Reporting? It do not must to be SAP software.

Marta,
You have a few options. One option is use Performance Viewer.
Follow SAP Note 766839 for SAP J2EEngine 6.20 PL25+ and SAP Note 766598 for SAP J2EEngine 6.20 SR1+. Out of many out of the box reports, you can get User activity reports. It will give you username, number of requests, duration of all requests(ms), average duration of request (ms) during the time when you will monitor the system. You can either schedule monitoring for a duration or start and stop during a short duration.
Thanks,
Swapan

UCCX Report Customize - Timezone issue

Hi guys,
I am developing some stored procedures for customizing UCCX reports and I am facing with Time zone issue:
- In UCCX historical database, UTC time is used.
- In HR Client, users (as normal) will want to use local timezone.
My question is: can we pass the timezone information to the stored procedures transparently to end user? This information (time offset) will be needed for Daily/Monthly reporting.
Thanks,
hoanghiep.

Hi,
Try to configure reason codes that describes the call complete status. then you can use Historical reporting to generate a report based on those Reason codes.
regards,
Trad Tobaishat

Exception when connecting to Reporting and Analysis services from Java API

Hello,
I'm trying to connect to Hyperion Reporting and Analysis services from Java API using [Developer's guide|http://www.bidw.in/docs/hs_developer.pdf] .
I get this error:
com.sqribe.rm.ReportMartException: com/hyperion/css/CSSException
 at com.sqribe.rm.SessionImpl.convertError(Unknown Source)
 at com.sqribe.rm.AASessionImpl.open(Unknown Source)
 at com.sqribe.rm.AASessionImpl.internalInit(Unknown Source)
 at com.sqribe.rm.AASessionImpl.<init>(Unknown Source)
 at com.sqribe.rm.SessionFactory.getInstance(Unknown Source)
 ...My code:
String user = "user";
String pwd = "password";
String host = "my.hyperion.server";
int port = 6800;
try {
 Session theSession = SessionFactory.getInstance(user, pwd, host, port);
 Repository theRepository = theSession.getRepository();
} catch (UserValidationException e) {
 e.printStackTrace();
} catch (UnknownReportMartException e) {
 e.printStackTrace();
} catch (ReportMartException e) {
 e.printStackTrace();
}I have tried to look at my services running, and it all looks OK. I've checked user/passowrd/port for GSM. What can be wrong?
I also tried to run samples from \BIPlus\SDK\samples\java, e.g. Login.java:
#> java Login user password my.hyperion.server 6800with this effect
com.sqribe.rm.ReportMartException: SystemExceptionError
 at com.sqribe.rm.SessionImpl.convertError(Unknown Source)
 at com.sqribe.rm.AASessionImpl.open(Unknown Source)
 at com.sqribe.rm.AASessionImpl.internalInit(Unknown Source)
 at com.sqribe.rm.AASessionImpl.<init>(Unknown Source)
 at com.sqribe.rm.SessionFactory.getInstance(Unknown Source)
 at Login.<init>(Login.java:36)
 at Login.main(Login.java:69)I'm sure that I'm connecting to the server because when put wrong passowrd or user as input to Login class I get this:
com.sqribe.rm.ReportMartException: AUTHEN_CSSLoginFailed
 at com.sqribe.rm.SessionImpl.convertError(Unknown Source)
 at com.sqribe.rm.AASessionImpl.open(Unknown Source)
 at com.sqribe.rm.AASessionImpl.internalInit(Unknown Source)
 at com.sqribe.rm.AASessionImpl.<init>(Unknown Source)
 at com.sqribe.rm.SessionFactory.getInstance(Unknown Source)
 at Login.<init>(Login.java:36)
 at Login.main(Login.java:69)so it is there but something is wrong later. Any idea what?
Please help.
regards,
Pawel
Edited by: Paoro on 2010-09-27 02:02

HI,
I am getting the same error while running the Login file, Did any one resolve this issue?
Please share the solution.
Thanks.

Developer Report and APIs

Can any body help me with the following:
We have created a Developer report and it is linked to Portal. We can run the report by specifying a parameter and it works OK. What we want to achieve is to use the API option to get the user id to drive the report.
The question is: can this be done and if so how is it specified.
Thanks
Keith

Hello dear all
I am using Developer 6i and Oracle 11g all is
happy.But some users have problems
That alone mean's that all is NOT happy :-)
Forms 6i is not certified with database 11g nor supported, even if you get it connected, no one guarantees it will work properly. and your problem is a simple example.
Best thing to do is to upgrade your Forms Application, or use Oracle 10g with Forms 6i R2 patch 18, this is a certified combination.
Tony

UCCX 8.5 - Historical Reports - Traffic Analysis report and Application Performance Analysis report different calls presented

Hi,
Please Advice.
When I compare Traffic Analysis report and Application report, Calls presented are not same. Please Help !
Also attached herwith the reports

Mohammed,
It is common, in many of the Cisco Express 8.5 environments we have looked at, for the Total Incoming Calls given on a Traffic Analysis report to be a higher number than an Application Report.
The Traffic Analysis Report counts every unique sessionID (unique call) that is inbound (contact type of 1). The Application Reports do a similar thing but qualify (filter) only the records that have an application assigned.
There are simply times where inbound calls have been directed to an "agent" without having an applicaiton assigned.
The best thing the reporting user can do is to run a query on his or her database such as:
select * from ContactCallDetail where contactType=1and startDateTime > '2012-11-16 10:00:00' and startDateTime < '2012-11-16 11:00:00';
Usually when an application is not assigned to the record in the ContactCallDetail table it is because the destination type is equal to 1, which is an 'Agent' instead of a 'route point'.
So if you modify your select statement to filter by destinationType, you can quickly find the records that don't have the application assigned.
Example: select * from ContactCallDetail where contactType = 1 and destinationType = 1 and startDateTime > '2012-11-16 10:00:00 and startDateTime < 2012-11-16 11:00:00';
When you look at these records, you will see the agent that took the call from the destinationID field. The number in that field should match up with the field called 'resourceID' in a table called 'resouce';
Example: select * from resource where resouce=6011; where 6011 was the number you found in the destinationID field.
If there is still confusion about the source of the call - then talk to that agent and find out what is was.
Good Luck and let me know if you need further help.
Ron Reif
[email protected]

Report and user statistics display in Obiee report

I have a requirement in OBIEE like i need to generate a report and that report has to display some valuable information dynamically.
The report consist following column info...
Report Name|Report Folder|Report Path|Description|Description ID|Owner|Subject Area
Header 1
Header 2
Header 3
Header 4
Header 5
Header 6
Header 7
Header 8
Header 9
Report Name
Report Folder
Report Path
Table
user
Unused ColumnIDs
Column Created
Report Creator (user)
Report last modified
like etc..........
SO, the above said fields has to be update and provide dynamic data in the report. (Also those field info is not available in Usage tracking table so we need get those information from Catalog manager also...........)
For this I have one alternate idea like to get the solution by planning to get this solution by CSV file.If you would provide any solution like CSV get updated dynamically from Catalog manager it would be a great thing to me....Your help is highly appreciated.
How to implement this requirement ............could you provide a right path to achieve this solution.
I hope yours alternative solution.

Thanks for the reply Yannick.
We have install/configure WebCenter analytics and activity graph.
Wehave added Login Metrics in our Group Space and we are getting default login count for specific time frame but when we define a filter under User Property of any property like city, department name, phone title etc after refreshing data it is giving error like
WCS#2011.03.31.12.47.31 : Irresolvable error(s) occurred. You may want to contact Administrator with the error reference.
Please help how to solve this.

UCCX reporting on menu options

I know this subject is discussed many times as per the below sample discussion on this forum
https://supportforums.cisco.com/discussion/11399496/track-menu-selection-uccx-script
https://supportforums.cisco.com/discussion/11387826/uccx-menu-option-statistics
My scenario is that there is about 9 menu options with recorded announcements and when the caller wants to talk to agent then they press * (which is the 10th option) and it connects to the agent. The Set Enterprise Info step is there before the select resource step for the agent option. Many of the calls in the standard report are showing as abandoned because many of the callers listen to the various menu messages without connecting to agent. How can I modify my script to show the report for those menu choices? The Set Enterprise Info wouldn't work and I saw a suggestion on this forum about writing to external database but I am not clear on that.
Thanks in advance
Abebe

Hi Abebe-
I understand what you're trying to do from that perspective. I don't understand the part about manually setting the time when the call is terminated. Yes, you could pull that information from the historical database, but it will be more painful than I think it's worth.
From the start of the script to the point that you get your 'end time' should be the duration you're looking for as well as the time that the caller terminated the call. Place the 'end time' step right after the label that your On Exception Goto step is pointing which should be your database steps.
Can you upload the script or screenshots so I can take a look?
DJ

Custom report using KM API Error

Hi All,
I have to create a report using KM API. i got the custom report using KM API from sdn and I imported into my NWDS. While i compile it, it is giving me this error.
"The project cannot be build because the classpath for com.sap.netweaver.bc.rf.common.exception.ResourceException is not found."
I have imported all the required jar files.
How can i rectify this error? Could anyone help me out in this issue?
Regards,
Divya

Hi Divya,
> I have imported all the required jar files
First, I don't know what you mean with "imported" - in any case, you should not put the JARs into your project but just reference these.
Also, obviously you have not referenced all the required jar files; ResourceException is part of bc.rf.common_api.jar, which is part of portal application com.sap.netweaver.bc.rf, at least for NW2004s.
Please use the ClassLocator tool (search the WebLogs for this term to get some initial instruction) to avoid such questions in the future. It will make your life much easier.
Hope it helps
Detlev

Crystal Report Print Engine API calls from Powerbuilder

I am using Crystal Report XI R2 with Powerbuilder 9.0. I am using Crystal Report API calls using crpe32.dll to display my reports. When i run my reports from my development machine where Crystal Reports is installed the reports run properly, but when i deploy my application on a server where Crystal Reports is not installed the report gives me error "Report has not been opened" , Error 599.
The database logon info is properly set in the RPT file.
I want to know whether it is possible to run reports without installing Crystal Reports and how do you do it?

Somehow, you will have to install the CR runtime...
Probably the best way will be to create a deployment project using a utility such as InstallShield, Wise, MS Visual Installer, etc. Use the RDC merge modules and add the crpe32.dll to the deployment project, ensuring the crpe32.dll is installed into the ...\3.5\bin directory. The Correct msm files are here:
https://smpdl.sap-ag.de/~sapidp/012002523100009381702008E/crxir2sp4_rdc_mm.zip
BTW., using the print engine APIs... Not something recommended, nor supported. Last header files for the crpe APIs shipped in version 9...
Ludek

SSL: Connection reset by peer ; Failed to enable crypto error while calling the report using bing API with SOAP client

Hi,
I am trying to fetch report using bing API and making a SOAP call for fetching the data. I get the following error:
[Warning] fopen(): SSL: Connection reset by peer [file] /var/www/sites/psmedia/perfectstormmedia/tools/class/msn_api.class.php [line] 780
02-04-2015 10:17:41 (BST) : [Warning] fopen(): Failed to enable crypto [file] /var/www/sites/psmedia/perfectstormmedia/tools/class/msn_api.class.php [line] 780
02-04-2015 10:17:41 (BST) : [Warning] fopen(https://download.api.bingads.microsoft.com/ReportDownload/Download.aspx?q=rzr63XFt5qJduddohoIRyOYAP%2f1%2ftsnhk8L%2bzBmUpdU2CQlcUB98RpY%2bbOaLFFGMqAC4IUUadC%2fNdNnJqeVCY%2f%2bpy6noVsVA%2fMJp47a3Xb1VjABfKhcdKy6vqpgEdcQg%2fQZ7QcEpZ3bEloJjUtGpDquFk53BnkeHEPVWZkDYcsQegRz%2fpG4t4w6gKCCRmhArd6osr6ZU9CMJ3lbxtGXjcQEMPvP2apNyr9P%2fc8niyfWA2aBcm1aEmOLX2KL3aRJ4rz9N7gG7uBslVZH%2b4rUjHdB7CMkbb%2fHyHwvPTqGPbPCHnicefr%2b%2fDP70hlkBEGfyOOswK67%2bl1zh7CyIv%2bcMlaDsuDX1HeFf4uORfD41H1z7):
failed to open stream: operation failed [file] /var/www/sites/psmedia/perfectstormmedia/tools/class/msn_api.class.php [line] 780
Whenever I execute my script. Can you please let me know what we can do to solve this issue. The version of PHP we are using is 5.3.3 with open ssl.

Hi Shobha,
I can't confirm what version of PHP you are using, but to err on the side of caution please use the version specified in the sample/SDK:
PHP 5.4.14 has been installed from PHP.
Here is our code examples:
https://msdn.microsoft.com/en-US/library/bing-ads-overview-getting-started-php-with-web-services.aspx
Thanks,
Itai

Newbie issue: export a report and/or email

The application in question is a patch management system. I would like to create a report with charts, basically design a special pages of statistics, that could be emailed out to a group of individuals on a daily or weekly basis, or, alternatively, have the page send to an external web site which auto-updates daily.
The purpose of this is to provide an easy overview of critical information to upper management without them having to wade through all of the additional reports and information the whole application provides.
Does anyone know of a fairly simple way to accomplish this?
Thanks.

polite bump

Merging Report and Form's portlet

I made the Form and corresponding Report. I tried to insert in the Form's "After displaying the page", code:
begin
portal30.wwv_component_control.run_as_portlet (p_module_id=>2280059543);
end;
It works, Form passes the parameter and report is displayed correctly, but there is always Oracle Logo in the middle of the page :)
Q: What is alternative API that can perform something similar?
Btw. Where can I get some 'real' documentation about Portal and Portal API?
thanks

Srdjan,
As far as I can tell there are two ways of doing this:
1. Create an unstructured template without any headers/footers and use that template for your report.
2. Each component has a parameter called showheader (datatype varchar2, look at the "Call Interface" in component management screen for details), with 'YES' beign default, if you set value for this parameter to 'NO' the template will not be used.
Thanks,
Dmitry

Crystal Reports and Silverlight

After a bit of googling I see that Silverlight and Crystal aren't 100% as of yet.
From my own playing around, they work 100% on a development machine but as soon as you publish your app then it starts moaning. I GUESS this is because you have to specify x86 or x64 to get Crystal to work properly, but setting a "Hello World" Silverlight app to x86 or x64 causes it to no longer work.
I have however managed to build up a WCF Service for Crystal and then show a report from a Silverlight app by opening up a new browser window and using the URL to specify which report and its parameters. This approach is acceptable to us except for one missing "feature". When all I need is to generate a PDF file of a Crystal Report then I do not want show it in a new browser. This is where I run out of ideas to get this to work.
Any help or comments on any of the above would be greatly appreciated.

I may be missing something here, but when you want PDF (you do not mention if you want to view it in Adobe viewer or just an export) ;
1) Do not open up a new browser window and using the URL to specify which report
2) Use this code to export to HD:
''The path/location where the exported file will be saved
        Dim exportFilePath As String = Application.StartupPath + "exported.pdf"
        ''Set the options for saving the exported file to disk
        crDiskFileDestinationOptions = New DiskFileDestinationOptions()
        crDiskFileDestinationOptions.DiskFileName = exportFilePath
        ''Set the exporting information
        crExportOptions = crReportDocument.ExportOptions
        With crExportOptions
            .DestinationOptions = crDiskFileDestinationOptions
            .ExportDestinationType = ExportDestinationType.DiskFile
            .ExportFormatType = ExportFormatType.PortableDocFormat
        End With
        ''Export the report
        crReportDocument.Export()
3) If you want to stream to PDF viewer see the sample code in KB #[1523063|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533323333333033363333%7D.do]
There is fair bit more info on this in the developer help files also:
SAP Crystal Reports .NET API Guide
http://help.sap.com/businessobject/product_guides/sapCRVS2010/en/crnet_api_2010_en.zip
SAP Crystal Reports .NET SDK Developer Guide http://help.sap.com/businessobject/product_guides/sapCRVS2010/en/crnet_dg_2010_en.zip
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

UCCX Reports Discrepancy.

Hi,
I have a problem in UCCX reports there are report which i have generated are as follows.
In both the reports calls volumes are having very much in CSQ agent summary 15 call and in details csq is more then 200 calls.
please let me know if anyone can help out ?.
1) CSQ Agent Summary.
AJM-ARA-SER(137)
Khadija Mahmood
11662
16
0:01:13
0:19:34
0:00:18
0:04:48
0:02:44
12
0:00:25
0:05:03
28
ALA-ARA-SER(346)
Khadija Mahmood
11662
32
0:01:19
0:42:20
0:00:16
0:08:56
0:06:17
16
0:00:23
0:06:14
118
ALA-ENG-SER(581)
Khadija Mahmood
11662
2
0:00:56
0:01:52
0:00:12
0:00:25
0:00:27
1
0:00:12
0:00:12
2
ALQ-ENG-SER(687)
Khadija Mahmood
11662
1
0:03:19
0:03:19
0:00:20
0:00:20
0:00:11
0
0:00:00
7
FUJ-ARA-SER(618)
Khadija Mahmood
11662
12
0:01:05
0:13:10
0:00:17
0:03:29
0:01:37
4
0:00:23
0:01:32
16
GAR-ARA-SER(413)
Khadija Mahmood
11662
106
0:01:53
03:21:01
0:00:18
0:31:48
0:11:37
46
0:00:24
0:18:28
43
GAR-ENG-SER(277)
Khadija Mahmood
11662
48
0:01:45
01:24:19
0:00:18
0:14:40
0:04:52
19
0:00:23
0:07:21
15
MUS-ARA-SER(3)
Khadija Mahmood
11662
33
0:02:32
01:24:02
0:00:17
0:09:25
0:04:39
9
0:00:44
0:06:37
139
MUS-ENG-SER(361)
Khadija Mahmood
11662
4
0:02:37
0:10:31
0:00:17
0:01:09
0:00:25
0
0:00:00
12
QAB-ARA-SER(356)
Khadija Mahmood
11662
8
0:02:05
0:16:47
0:00:12
0:01:36
0:01:11
3
0:00:15
0:00:47
31
QAB-ENG-SER(641)
Khadija Mahmood
11662
2
0:02:45
0:05:31
0:00:20
0:00:40
0:00:29
2
0:00:46
0:01:32
13
RAK-ARA-SER(690)
Khadija Mahmood
11662
14
0:01:24
0:19:43
0:00:17
0:04:01
0:01:45
5
0:00:24
0:02:02
50
RAK-ENG-SER(108)
Khadija Mahmood
11662
1
0:00:55
0:00:55
0:00:20
0:00:20
0:00:04
1
0:00:38
0:00:38
1
SZR-ARA-SER(76)
Khadija Mahmood
11662
15
0:02:30
0:37:35
0:00:17
0:04:18
0:02:31
7
0:00:31
0:03:37
52
SZR-ENG-SER(474)
Khadija Mahmood
11662
4
0:01:48
0:07:13
0:00:20
0:01:20
0:00:39
1
0:00:07
0:00:07
45
2) Details CSQ agent
9000122
90003005
AJM-ARA-SER
0:00:26
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 12:43:59
4.AJM
9000117
90003005
AJM-ARA-SER
0:00:03
Khadija Mahmood
0:00:03
0:00:00
0:00:00
04/03/2013 15:58:06
4.AJM
9000117
90003005
AJM-ARA-SER
0:01:03
Khadija Mahmood
0:00:20
0:00:00
0:00:00
06/03/2013 16:43:43
4.AJM
9000118
90003005
AJM-ARA-SER
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
06/03/2013 16:53:18
4.AJM
9000119
90003005
AJM-ARA-SER*
0:02:46
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 10:18:34
4.AJM
9000119
90003005
AJM-ARA-SER*
0:02:46
Khadija Mahmood
0:00:14
0:00:28
0:00:18
09/03/2013 10:18:34
4.AJM
9000117
90003005
AJM-ARA-SER*
0:00:15
Khadija Mahmood
0:00:15
0:00:52
0:00:07
11/03/2013 12:32:14
4.AJM
9000122
90003005
AJM-ARA-SER*
0:01:23
Khadija Mahmood
0:00:03
0:01:02
0:00:20
11/03/2013 13:33:38
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:08
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 16:46:03
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:08
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 16:46:03
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:08
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 16:46:03
4.AJM
9000118
90003005
AJM-ARA-SER*
0:00:22
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 12:39:42
4.AJM
9000122
90003005
AJM-ARA-SER*
0:02:13
Khadija Mahmood
0:00:08
0:01:15
0:00:14
16/03/2013 10:21:30
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:09
0:02:40
0:00:09
16/03/2013 12:06:41
4.AJM
9000120
90003005
AJM-ARA-SER*
0:03:21
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:06:41
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:19
Khadija Mahmood
0:00:19
0:02:57
0:00:20
16/03/2013 16:14:19
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:58:32
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:59:27
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:59:27
4.AJM
9000120
90003005
AJM-ARA-SER*
0:01:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:59:27
4.AJM
9000119
90003005
AJM-ARA-SER*
0:00:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 07:59:44
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 12:18:05
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:28
Khadija Mahmood
0:00:07
0:00:30
0:00:20
02/03/2013 12:18:05
4.AJM
9000119
90003005
AJM-ARA-SER*
0:03:00
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:27:03
4.AJM
9000119
90003005
AJM-ARA-SER*
0:03:00
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:27:03
4.AJM
9000117
90003005
AJM-ARA-SER*
0:00:18
Khadija Mahmood
0:00:18
0:01:11
0:00:20
02/03/2013 15:32:18
4.AJM
9000121
90003005
AJM-ARA-SER*
0:01:22
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 16:36:18
4.AJM
9000121
90003005
AJM-ARA-SER*
0:01:22
Khadija Mahmood
0:00:09
0:00:34
0:00:20
02/03/2013 16:36:18
4.AJM
9000121
90003005
AJM-ARA-SER*
0:01:22
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 16:36:18
4.AJM
9000120
90003005
AJM-ARA-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:04:34
4.AJM
9000120
90003005
AJM-ARA-SER*
0:00:25
Khadija Mahmood
0:00:03
0:01:24
0:00:20
03/03/2013 09:04:34
4.AJM
9000122
90003005
AJM-ARA-SER*
0:00:06
Khadija Mahmood
0:00:06
0:00:43
0:00:20
03/03/2013 10:15:55
4.AJM
9000122
90003005
AJM-ARA-SER*
0:00:15
Khadija Mahmood
0:00:15
0:01:23
0:00:20
04/03/2013 11:33:50
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:15
Khadija Mahmood
0:00:15
0:02:11
0:00:20
04/03/2013 11:42:21
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:26
Khadija Mahmood
0:00:05
0:01:05
0:00:20
04/03/2013 12:28:37
4.AJM
9000121
90003005
AJM-ARA-SER*
0:00:26
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 12:28:37
4.AJM
9000119
90003005
AJM-ARA-SER*
0:00:13
Khadija Mahmood
0:00:13
0:00:26
0:00:20
04/03/2013 15:54:37
4.AJM
9000122
90003005
AJM-ARA-SER*
0:00:54
Khadija Mahmood
0:00:05
0:00:53
0:00:20
05/03/2013 10:54:32
4.AJM
9000117
90003005
AJM-ARA-SER*
0:00:22
Khadija Mahmood
0:00:20
0:00:00
0:00:00
05/03/2013 17:08:34
4.AJM
9000117
90003005
AJM-ENG-SER*
0:00:29
Khadija Mahmood
0:00:20
0:00:00
0:00:00
10/03/2013 09:20:43
4.AJM
9000121
90003005
AJM-PARTS*
0:00:31
Khadija Mahmood
0:00:00
0:00:14
0:00:20
12/03/2013 15:41:13
4.AJM
9000183
90003013
ALA-ARA-SER
0:00:11
Khadija Mahmood
0:00:04
0:00:00
0:00:00
13/03/2013 12:48:04
12.ALA
9000183
90003013
ALA-ARA-SER
0:00:31
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 09:13:49
12.ALA
9000183
90003013
ALA-ARA-SER
0:00:31
Khadija Mahmood
0:00:10
0:00:00
0:00:00
16/03/2013 09:13:49
12.ALA
9000186
90003013
ALA-ARA-SER
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:16:02
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000185
90003013
ALA-ARA-SER
0:04:54
Khadija Mahmood
0:00:09
0:00:00
0:00:00
16/03/2013 12:51:16
12.ALA
9000184
90003013
ALA-ARA-SER
0:02:42
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:49:22
12.ALA
9000184
90003013
ALA-ARA-SER
0:02:42
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:49:22
12.ALA
9000184
90003013
ALA-ARA-SER
0:02:42
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:49:22
12.ALA
9000184
90003013
ALA-ARA-SER
0:02:42
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 12:49:22
12.ALA
9000186
90003013
ALA-ARA-SER
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:50:43
12.ALA
9000186
90003013
ALA-ARA-SER
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:50:43
12.ALA
9000186
90003013
ALA-ARA-SER
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:50:43
12.ALA
9000186
90003013
ALA-ARA-SER
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:50:43
12.ALA
9000183
90003013
ALA-ARA-SER
0:03:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 13:08:22
12.ALA
9000183
90003013
ALA-ARA-SER
0:03:30
Khadija Mahmood
0:00:05
0:00:00
0:00:00
04/03/2013 13:08:22
12.ALA
9000188
90003013
ALA-ARA-SER*
0:02:10
Khadija Mahmood
0:00:11
0:01:36
0:00:09
09/03/2013 09:49:04
12.ALA
9000188
90003013
ALA-ARA-SER*
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 09:49:04
12.ALA
9000188
90003013
ALA-ARA-SER*
0:02:10
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 09:49:04
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:48
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 10:06:47
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:39
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 10:10:57
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:39
Khadija Mahmood
0:00:05
0:00:35
0:00:11
09/03/2013 10:10:57
12.ALA
9000184
90003013
ALA-ARA-SER*
0:07:39
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 10:51:36
12.ALA
9000184
90003013
ALA-ARA-SER*
0:07:39
Khadija Mahmood
0:00:03
0:00:46
0:00:06
09/03/2013 10:51:36
12.ALA
9000183
90003013
ALA-ARA-SER*
0:03:38
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:08:13
12.ALA
9000183
90003013
ALA-ARA-SER*
0:03:38
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:08:13
12.ALA
9000183
90003013
ALA-ARA-SER*
0:03:38
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:08:13
12.ALA
9000183
90003013
ALA-ARA-SER*
0:03:38
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:08:13
12.ALA
9000183
90003013
ALA-ARA-SER*
0:03:38
Khadija Mahmood
0:00:05
0:00:00
0:00:00
09/03/2013 12:08:13
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:24
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 16:01:41
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:36
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 16:30:43
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:12
Khadija Mahmood
0:00:12
0:01:09
0:00:20
09/03/2013 16:32:31
12.ALA
9000183
90003013
ALA-ARA-SER*
0:00:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
10/03/2013 08:31:50
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:24
Khadija Mahmood
0:00:20
0:00:00
0:00:00
10/03/2013 12:50:02
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:24
Khadija Mahmood
0:00:02
0:00:07
0:00:20
10/03/2013 12:50:02
12.ALA
9000188
90003013
ALA-ARA-SER*
0:05:43
Khadija Mahmood
0:00:12
0:00:50
0:00:18
10/03/2013 13:00:37
12.ALA
9000185
90003013
ALA-ARA-SER*
0:01:48
Khadija Mahmood
0:00:15
0:01:26
0:00:20
11/03/2013 12:03:15
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 12:17:59
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 12:17:59
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 12:17:59
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 12:17:59
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:30
Khadija Mahmood
0:00:12
0:00:57
0:00:20
11/03/2013 12:49:47
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:40
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 13:22:22
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:40
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 13:22:22
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:40
Khadija Mahmood
0:00:11
0:00:50
0:00:07
11/03/2013 13:22:22
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000186
90003013
ALA-ARA-SER*
0:03:11
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:14:17
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:18
Khadija Mahmood
0:00:18
0:01:17
0:00:20
11/03/2013 15:14:31
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:17:57
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:17:57
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:17:57
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 15:17:57
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 11:48:28
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 11:48:28
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 11:48:28
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 11:48:28
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:23
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 13:21:44
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:23
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 13:21:44
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:23
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 13:21:44
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:23
Khadija Mahmood
0:00:18
0:01:53
0:00:20
12/03/2013 13:21:44
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:33
Khadija Mahmood
0:00:20
0:00:00
0:00:00
12/03/2013 14:59:32
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 07:52:03
12.ALA
9000188
90003013
ALA-ARA-SER*
0:01:02
Khadija Mahmood
0:00:18
0:01:17
0:00:11
13/03/2013 10:20:09
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:28
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 10:30:54
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:31
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 12:33:43
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:17
Khadija Mahmood
0:00:17
0:03:59
0:00:20
13/03/2013 15:27:31
12.ALA
9000183
90003013
ALA-ARA-SER*
0:01:50
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 16:29:42
12.ALA
9000183
90003013
ALA-ARA-SER*
0:01:50
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 16:29:42
12.ALA
9000183
90003013
ALA-ARA-SER*
0:01:50
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 16:29:42
12.ALA
9000183
90003013
ALA-ARA-SER*
0:01:50
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 16:29:42
12.ALA
9000183
90003013
ALA-ARA-SER*
0:01:50
Khadija Mahmood
0:00:20
0:00:00
0:00:00
13/03/2013 16:29:42
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:19
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 09:19:32
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:19
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 09:19:32
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:18
Khadija Mahmood
0:00:17
0:00:44
0:00:20
14/03/2013 09:39:05
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:58
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 11:35:24
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:58
Khadija Mahmood
0:00:06
0:01:12
0:00:17
14/03/2013 11:35:24
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:31
Khadija Mahmood
0:00:20
0:00:00
0:00:00
14/03/2013 12:40:23
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:31
Khadija Mahmood
0:00:10
0:00:56
0:00:13
14/03/2013 12:40:23
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:23
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 08:16:18
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 08:51:00
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:44
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 08:53:08
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:30
Khadija Mahmood
0:00:19
0:03:12
0:00:07
16/03/2013 11:23:58
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:23
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 13:11:34
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:41
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 14:52:16
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:39
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:17:41
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:39
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 16:17:41
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:15
Khadija Mahmood
0:00:15
0:00:43
0:00:20
02/03/2013 09:32:13
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:46
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:37:29
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:46
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:37:29
12.ALA
9000184
90003013
ALA-ARA-SER*
0:01:46
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:37:29
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:14
Khadija Mahmood
0:00:14
0:01:03
0:00:20
03/03/2013 08:46:07
12.ALA
9000183
90003013
ALA-ARA-SER*
0:00:06
Khadija Mahmood
0:00:06
0:00:45
0:00:20
03/03/2013 08:58:42
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:52
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:07:08
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:52
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:07:08
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:13
0:00:18
0:00:20
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:03:01
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 09:13:46
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:07
Khadija Mahmood
0:00:07
0:01:05
0:00:20
03/03/2013 10:20:56
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:53
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:30:22
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:53
Khadija Mahmood
0:00:08
0:02:03
0:00:20
03/03/2013 12:30:22
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:29
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 13:23:56
12.ALA
9000188
90003013
ALA-ARA-SER*
0:00:17
Khadija Mahmood
0:00:17
0:00:51
0:00:20
03/03/2013 15:02:10
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 08:22:20
12.ALA
9000186
90003013
ALA-ARA-SER*
0:00:29
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 10:59:34
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:51
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 12:52:50
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:51
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 12:52:50
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:51
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 12:52:50
12.ALA
9000185
90003013
ALA-ARA-SER*
0:02:51
Khadija Mahmood
0:00:01
0:03:22
0:00:09
04/03/2013 12:52:50
12.ALA
9000183
90003013
ALA-ARA-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 16:21:41
12.ALA
9000188
90003013
ALA-ARA-SER*
0:00:38
Khadija Mahmood
0:00:17
0:00:37
0:00:20
05/03/2013 11:58:08
12.ALA
9000188
90003013
ALA-ARA-SER*
0:00:38
Khadija Mahmood
0:00:20
0:00:00
0:00:00
05/03/2013 11:58:08
12.ALA
9000185
90003013
ALA-ARA-SER*
0:00:19
Khadija Mahmood
0:00:19
0:02:53
0:00:19
06/03/2013 12:41:48
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:35
Khadija Mahmood
0:00:14
0:01:00
0:00:20
06/03/2013 12:58:47
12.ALA
9000184
90003013
ALA-ARA-SER*
0:00:35
Khadija Mahmood
0:00:20
0:00:00
0:00:00
06/03/2013 12:58:47
12.ALA
9000188
90003013
ALA-ARA-SER*
0:00:05
Khadija Mahmood
0:00:05
0:00:56
0:00:18
07/03/2013 10:34:57
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:35
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:09:48
12.ALA
9000187
90003013
ALA-ARA-SER*
0:00:35
Khadija Mahmood
0:00:14
0:01:36
0:00:20
07/03/2013 11:09:48
12.ALA
9000183
90003013
ALA-ARA-SER*
0:00:39
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:23:54
12.ALA
9000183
90003013
ALA-ARA-SER*
0:00:39
Khadija Mahmood
0:00:18
0:01:29
0:00:20
07/03/2013 11:23:54
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 11:51:27
12.ALA
9000186
90003013
ALA-ARA-SER*
0:02:30
Khadija Mahmood
0:00:03
0:00:53
0:00:11
07/03/2013 11:51:27
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:58
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:11:33
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:58
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:11:33
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:58
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:11:33
12.ALA
9000187
90003013
ALA-ARA-SER*
0:01:58
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:11:33
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:06
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:12:45
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:06
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:12:45
12.ALA
9000186
90003013
ALA-ARA-SER*
0:01:06
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:12:45
12.ALA
9000183
90003013
ALA-ENG-SER*
0:00:15
Khadija Mahmood
0:00:15
0:00:42
0:00:14
12/03/2013 10:36:03
12.ALA
9000188
90003013
ALA-ENG-SER*
0:00:26
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 15:05:17
12.ALA
9000185
90003013
ALA-ENG-SER*
0:00:12
Khadija Mahmood
0:00:12
0:01:10
0:00:11
05/03/2013 10:46:38
12.ALA
9000184
90003013
ALA-ENG-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
05/03/2013 16:20:12
12.ALA
9000188
90003013
ALA-PARTS*
0:00:05
Khadija Mahmood
0:00:01
0:00:03
0:00:20
10/03/2013 09:51:00
12.ALA
9000141
90003009
ALQ-ARA-SER
0:04:12
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:17:18
8.ALQ
9000141
90003009
ALQ-ARA-SER
0:04:12
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 12:17:18
8.ALQ
9000141
90003009
ALQ-ARA-SER
0:01:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 13:24:27
8.ALQ
9000141
90003009
ALQ-ARA-SER
0:01:20
Khadija Mahmood
0:00:09
0:00:00
0:00:00
09/03/2013 13:24:27
8.ALQ
9000139
90003009
ALQ-ARA-SER
0:00:36
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 13:02:55
8.ALQ
9000141
90003009
ALQ-ARA-SER
0:00:03
Khadija Mahmood
0:00:01
0:00:00
0:00:00
03/03/2013 09:09:53
8.ALQ
9000139
90003009
ALQ-ARA-SER
0:00:34
Khadija Mahmood
0:00:02
0:00:00
0:00:00
07/03/2013 12:10:05
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:46
Khadija Mahmood
0:00:20
0:00:00
0:00:00
09/03/2013 09:51:53
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:01:04
Khadija Mahmood
0:00:20
0:00:00
0:00:00
10/03/2013 10:30:28
8.ALQ
9000140
90003009
ALQ-ARA-SER*
0:00:34
Khadija Mahmood
0:00:20
0:00:00
0:00:00
11/03/2013 17:05:53
8.ALQ
9000142
90003009
ALQ-ARA-SER*
0:00:51
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 14:51:23
8.ALQ
9000142
90003009
ALQ-ARA-SER*
0:00:51
Khadija Mahmood
0:00:20
0:00:00
0:00:00
16/03/2013 14:51:23
8.ALQ
9000139
90003009
ALQ-ARA-SER*
0:00:31
Khadija Mahmood
0:00:20
0:00:00
0:00:00
02/03/2013 11:00:33
8.ALQ
9000139
90003009
ALQ-ARA-SER*
0:00:27
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 11:50:39
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:00:26
Khadija Mahmood
0:00:20
0:00:00
0:00:00
03/03/2013 12:15:32
8.ALQ
9000142
90003009
ALQ-ARA-SER*
0:00:25
Khadija Mahmood
0:00:20
0:00:00
0:00:00
04/03/2013 10:43:07
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:20
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 10:34:03
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:34
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:50:47
8.ALQ
9000141
90003009
ALQ-ARA-SER*
0:02:34
Khadija Mahmood
0:00:20
0:00:00
0:00:00
07/03/2013 12:50:47
8.ALQ
9000141

Did you ever get any traction on this quesiton? I have a customer that has a single line on the agents phones for both non and ipcc calls and somehow the totals for Outbound IPCC and Outbound Non-IPCC calls are different. I'm trying to figure out how that can be and what the specific definition of an Outbound IPCC call actually is and how it differs from an Outbound Non-IPCC call.
Thanks
Craig

UCCX Reporting and Statistics API

Similar Messages

Maybe you are looking for