UCCX v7 CRS Editor failing to start

Hi,
the cisco crs editor software on the srever is failing to open. The initialisation bar stops at initialising cluster manager at 51% hangs then the program closes after 3 minutes.
If I try from a remote client I get an error message of
java.io.IOException: Server returned HTTP response code: 500 for URL http://ipaddress/histRepWebSrvComp/histrepClientsServlet.
It then tries to log in annonymously in stand alone mode but the program just closes.
Any help to resolve this would be appreciated.

I had the same issue with the CRS Editor after upgrading from version 5 to version 7.
The problem I had was I was using the install of CRS Editor from version 5.
If you go to the CRS webpage there is option in the "Tools" drop down for "Plug-ins".  Download the new CRS Editor installer there (I uninstalled the old version before installing the new version).  After performing that install I was able to pull up my CRS Editor window.
HTH
James

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